To add or remove User IDs/PDAs to your account:



  1. Check to see which accounts are currently subscribed and attached to your PayPal account. If you aren’t sure which accounts are currently subscribed, please contact us using one of the methods at http://www.asellertool.com/ent/support/contact_us.htm and we can look information up, as well as attempt to walk you through the process.

  2. Each PDA requires a different user account. You cannot share the same set of User-ID and Password for more than one PDA. If you purchase a package directly from ASellertool, an account is already setup for the PDA. If you got your equipment from other sources and do not yet have an account , please sign-up here.

  3. Go to http://www.asellertool.com/ent/support/cancel_account.htm and follow the instructions there to cancel your current subscription with us through PayPal.

  4. Once you’ve canceled your subscription, go to http://www.asellertool.com/subscribe.aspx and follow the instructions on that page to resubscribe the User IDs you wish to add.

  5. Send an e-mail to support@asellertool.com , with Subscription Refund Request in the subject line. Include your PayPal e-mail address, what accounts you had before, and after resubscription. It should take 1-2 business days after we receive the e-mail to process a refund on any remaining time.




 


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Last modified: 12/24/08.