This page contains answers to common questions handled by our support staff, along with some tips and tricks that we have found useful and presented here as questions.
Subscription Questions
PDA Questions
Scanner Questions
Error Messages
Data Download Questions
Other
What is the cost of subscription
How do your subscriptions work
How do I cancel my Account
How do I add another PDA to my account
What types of devices are compatible with ASellerTool
What type of PDA's do you recommend
My PDA will not turn on
My PDA screen is not responding
What is the difference between a Soft reset and Hard Reset
How do I connect my PDA to the computer
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What type of scanner do you recommend
What is the difference between the scanners you offer
My scanner does not come on when I press the button
How do I set up my Bluetooth Scanner
Get "Config File Missing" when trying to scan
Get " Invalid License" message when scanning
Get "Invalid ISBN" OR "Not Found" when scanning
installed the PC downloader & cannot open it
Get "An unexpected error occurred while trying to connect to the scanner..." when trying to connect Bluetooth Scanner
Cannot get past "Contacting ASellerTool Server..."
How often should I do a data download
Can I user a MAC
Get "Not Enough Memory Available" when trying to do a Data Download
Get "License code is invalid" OR "Invalid License" when doing a Data Download
Get "IO Exception" when trying to do a Data Download
Will my phone or PDA work with your service
How does Amazon's Sales Ranking work
How do I get started using ASellerTool
How do I install ActiveSync
How do I install Windows Mobile Device Center
Check Your Dell X5 Axim Version (Pocket PC 2002 or Pocket PC 2003)
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