Search - ASellerTool Scoutly and TurboLister User Guide

Pricing Display

Scoutly (Sourcing) » Scoutly scouting app » Menu » Pricing Display

Select which offer (FBA, used, or new) (1) in the 1st (left), 2nd (middle) or 3rd (right) column. Specify the font color for the offer type in (2). Set font size for the price in (3). The smaller the font size is, the more prices will show up on the screen…

Pricing Display

PDA Scouting Software » Pricing Display

Lowest Price in Offer Group Use Landed or List Price A Note on Restricted Items

Bulk Removal Order

TurboLister (Amazon listing software with FBA support) » Bulk Removal Order

TurboLister allows you to create a bulk removal order for your old FBA inventories. In the Dashboard screen, click the Bulk Removal button. Select an operation profile. You can have multiple removal profiles for different removal options. Enter an order ID for…

Merchant Fulfilled Ticket System with Location Map (Bin System) and Picklist for Order Fulfill (Shipping Label)

TurboLister (Amazon listing software with FBA support) » Merchant Fulfilled Ticket System with Location Map (Bin System) and Picklist for Order Fulfill (Shipping Label)

Ticket System with Location Map Pick List and Print Shipping Label Ticket System with Location Map (Bin System) To help to locate the item quickly, each item should include an MF receipt ticket with a number, so you can just look for the number. Setup printer…

Scoutly Main Screen

Scoutly (Sourcing) » Scoutly scouting app » Operation » Scoutly Main Screen

Video Walk Through A: Main Menu settings. B: Current Operating Mode. Switch between Operating Modes by going to Menu -> Operating Modes. C: Current Product ID Number Entered. You can tap here to enter a number manually or use the “ABC” keyboard to…

Settings

Scoutly (Sourcing) » Scoutly scouting app » Menu » Settings

1. Use Profit Trigger: The app will use the Profit Trigger. To learn more about Profit Triggers, click here for more info. 2. Classic View: Check this option to obtain the classic view of FBAScan’s Main Screen. 3. Calculate Profit based on FBA: The app…

Multiple SD Cards

PDA Scouting Software » Best Practice » Multiple SD Cards

You download the pricing database to an SD card and our PDA program searches this database on the SD card to return the pricing information. So it is Mission Critical to have multiple SD cards with you when you go out scouting. If your current SD card fails in the…

View Trigger Results

Scoutly (Sourcing) » Scoutly scouting app » Operation » View Trigger Results

You can tap on “BUY/REJECT” to review the trigger results of the item. Here is a video. How to read Trigger Results: 1. The type of trigger (A) and category used is identified, followed by the item’s list of offers (B) in FBA (Fulfilled by…

Program Setting Screen

PDA Scouting Software » Menu » Program Setting Screen

The following is an explanation of what each setting does from top to bottom. On-Screen Scanner Button: Checking this will cause an on-screen scanner button to appear on the touch screen, which will activate the connected laser scanner when pressed. You should…

PDA Scouting Software

The PDA Sourcing Software (Version 10.2) can be used with Windows Mobile 5 and 6.1 devices, such as the Dell Axim X51. PDAs and PDA packages can be found on our Package page. *Our current scouting app is called Scoutly for Android and iPhone. We recommend you move to…

About

PDA Scouting Software » Menu » About

The About window will show some small amount of information about the program and pricing database that is currently on the PDA. Figure 37 Figure 38 Version: This is the current version of the program installed on the device itself. The build number underneath is…

5 Workflows for Adding Items

TurboLister (Amazon listing software with FBA support) » 5 Workflows for Adding Items

After you create a batch, the program offers you 5 different workflows for adding items into this batch. Click the workflow button to select a workflow. Workflow A Presort your items based on condition, set a default price and grading options for the items to scan,…

Can I Use Scoutly Outside of the U.S.?

Scoutly (Sourcing) » FAQ » Can I Use Scoutly Outside of the U.S.?

Q: Is Scoutly available outside of the U.S.? Answer: Yes, but keep in mind if you are using the database to scout that it is based on pricing data from Amazon.com and there is no way to change the country the database draws information from. Consider using LV Mode if…

How to Send Payment through PayPal.Me

Account » How to Send Payment through PayPal.Me

PayPal.Me can be used to submit one-time purchases only. If you do not want to sign up for a subscription or pay for a package with PayPal, you can send us payments using PayPal.Me and you can pay with a credit/debit card instead. 1. Click on the link here. This will…

Set up your New SD Card or Card from Old PDA

Scoutly (Sourcing) » PC Downloader » Set up your New SD Card or Card from Old PDA

*You need to use an SD card with a size of at least 2GB or larger. If the PDA was purchased from us, then it can read up to 16GB SD card. If you have your own PDA, then it can only read 2GB SD card. If have one of the scenarios below, you will need to set up the SD…

Add screen

TurboLister (Amazon listing software with FBA support) » Add screen

*You can keep scanning several products in a row without waiting for the FNSKU label to print out. This will speed up your listing process. 1. Your current workflow. You can click “Pricing” (2) or “Grading” (3) to change to a different…

Content

ASellerTool Inc. provides two software : Scoutly for scouting, and TurboLister for listing to Amazon sellers with one low pricing plan from $8.83 a month (when choosing annual plan) and we offer a 30-day free trial to new users of our professional plan. You can cancel…

Custom Action on Repeat Scanning

Scoutly (Sourcing) » Scoutly scouting app » Menu » Custom Action on Repeat Scanning

Custom Action on Repeat Scanning will allow you to scan the exact barcode 2nd or 3rd time to perform a custom action, such as live search or go to a webpage. Custom Action on Repeat Scanning will allow you to do more hands-free operations to improve your scouting…

PC Downloader

Scoutly (Sourcing) » PC Downloader

Our PC Downloader software allows you to download the database to the SD card via an SD card reader. Then you can insert the SD card into your PDA. After you scan an item, the ASellerTool program on the PDA will be able to search the database from the SD card and…

PDA Scouting Software Main Screen

PDA Scouting Software » PDA Scouting Software Main Screen

Figure 3 1. The current number entered. 2. Shows a shortened title for the current item, and its category. 3. Condition for used offers and number of offers in this group: Letters are used to indicate the condition L = Like New V = Very Good G = Good A =…

Lowest Price in Offer Group

PDA Scouting Software » Pricing Display » Lowest Price in Offer Group

For each item, Amazon will get the 20 lowest prices in both used and new condition, then sort them into different groups based on condition, fulfillment channel (FBA or merchant), and seller rating. Amazon will then return only the lowest price from each group back to…

Sales Rank Does Not Match

Scoutly (Sourcing) » FAQ » Sales Rank Does Not Match

Amazon uses sales rank to indicate how fast an item is selling. Sales ranks are always changing. Amazon can update an item’s sales rank every several minutes. Our database or live search can only capture the sales rank at the moment when getting the…

TurboLister Release Notes

TurboLister (Amazon listing software with FBA support) » TurboLister Release Notes

Release Notes TurboLister is a FREE listing software for ASellerTool Scoutly users. You can always “download the latest version here. And then view the installation tutorial here. If you already use Scoutly (even on trial), you can also use TurboLister to list…

Trigger Configuration

PDA Scouting Software » Menu » Advanced Trigger » Trigger Configuration

Figure 14 Trigger Configurations: 1) Enable: Enables/disables this trigger to determine if an item is a buy or reject. 2) Ignore FBA Offer: When checked, this trigger will not consider FBA offers. Only Merchant Fulfilled Prices will be used to select the offer…

Select Menu

PDA Scouting Software » Select Menu

Figure 16 Data Test: Check downloaded database, if pricing information appears, that means the data is good and can be used. Buy: If an item is showing ‘Buy’, then it is automatically added to the buy.txt file. If it does not give you a buy signal, you can…

Voice Search

Scoutly (Sourcing) » Scoutly scouting app » Number/Title Entry » Voice Search

You can use the Voice Search feature to speak a title when there is no barcode to scan. Tap on the Microphone icon to initiate a voice search. If this is the first time you are using this feature, you must tap the ALLOW button for the Scoutly app to be able to…

Scan Title with Camera

Scoutly (Sourcing) » Scoutly scouting app » Number/Title Entry » Scan Title with Camera

When the book has a barcode, you can use a scanner or camera to scan the barcode. If you only find the ISBN, you use the camera OCR option to scan the ISBN. You can use the title scan feature if you can not see the barcode or ISBN. Scan the cover page first. Steps to…

Opticon OPN-2006 or Scanfob 2006

Scoutly (Sourcing) » Scoutly scouting app » Support » Setting Up Bluetooth Scanners » Opticon OPN-2006 or Scanfob 2006

Go to Settings -> Bluetooth*from your phone, then disable Bluetooth on your phone. This will ensure the scanner is *Not connected to the phone during the factory reset or configuration of the scanner. Please turn on your scanner, print the HID barcode below, and…

What’s New?

PDA Scouting Software » What’s New?

Changes in 9.6 The Data Download option, which allows downloading directly to the PDA, has been replaced by faster, more reliable download options with PC Downloader or Web Download. Please see http://www.asellertool.com/support/DownloadMain.htm. The new categories…

Scoutly App on Apple Watch

Scoutly (Sourcing) » Scoutly scouting app » Scoutly App on Apple Watch

Scoutly is compatible with Apple Watch, allowing you to conveniently check pricing information without taking out your iPhone. When you receive an “Accept” notification through your earphones or vibration from Scoutly on your iPhone, raise your wrist to…

Overview

Scoutly (Sourcing) » Overview

Retail Arbitrage You can find valuable items from a library, thrift store, yard sale, or store liquidation and resell them on Amazon or eBay for a profit. Scouting App Our app allows you to download Amazon pricing information to your phone to check any item’s…

Add a User or Remove a User (Scout Team)

Account » Add a User or Remove a User (Scout Team)

Add a User Remove a User You can use your account on one phone at a time. You will have issues if you share the same account on two phones. If you use two phones simultaneously, you need to subscribe to a second user ID for your second phone. If you use two phones…

Advanced Triggers

Scoutly (Sourcing) » Scoutly scouting app » Menu » Advanced Triggers

Advanced Triggers allow experienced sellers to have more customization to set up a trigger. Create a New Trigger: Tap ‘+’ (1) to add a new trigger Check this box (2) to enable the trigger. Enable whether to use the item’s Average Sales Rank…

Quick Start Guide for FBA Seller (Live Listing)

TurboLister (Amazon listing software with FBA support) » Quick Start Guide for FBA Seller (Live Listing)

This shows you how to list one item as FBA and create a shipment. The video tutorial is here. Set Fulfillment Channel to FBA in Menu -> Settings Add an item. Turn off 1 and 2 to set the workflow to presort with default price and grade options. Enter…

How to Use Scoutly on Android Wear (Watch)

Scoutly (Sourcing) » Scoutly scouting app » Scoutly App on Android Watch » How to Use Scoutly on Android Wear (Watch)

Scoutly supports Android Watch with Google Wear OS (Ex. Samsung Galaxy Watch 4). Scoutly Android Wear app is not a standalone app. It requires the Scoutly Android Phone app to run at the same time. Please follow the steps below to use Scoutly on Android Wear…

Authorize (sync) or renew Amazon Selling Partner Account with ASellerTool

TurboLister (Amazon listing software with FBA support) » Authorize (sync) or renew Amazon Selling Partner Account with ASellerTool

After you authorize your Amazon Selling Partner account (previously called Amazon MWS account) with ASellerTool, you will be able to: Use TurboLister to list your items on Amazon UK & EU Sellers can use Scoutly to check Amazon UK & EU pricing information, Allow…

Create Custom Website Link

Scoutly (Sourcing) » Scoutly scouting app » Operation » Create Custom Website Link

Create a custom link Delete a custom link. Create a custom link to a website We have some custom links to eBay active listing or sold listing that you can tap to research. You can create multiple custom links to different websites you’d like to have…

Scoutly History Chart or paid Keepa subscription

Scoutly (Sourcing) » Scoutly scouting app » Operation » Scoutly History Chart or paid Keepa subscription

The history of the lowest used offer price, Buy Box price, and sales rank are essential to any successful seller. You can use this info to determine the possible time frame to sell this item at a reasonable price. Scoutly can display up to *2 years” history…

Tap FBA/Used/New Header, Amazon Page is Not Loading

Scoutly (Sourcing) » Scoutly scouting app » Support » Tap FBA/Used/New Header, Amazon Page is Not Loading

Issue After scanning an item, I used to be able to select the column heading “FBA”, “New” and “Used” and the app would display live additional details. Now no details are shown, just a close button with a blank screen. Please see…

Enter Account Info

Scoutly (Sourcing) » Scoutly scouting app » Enter Account Info

!Before entering the user ID, you need to disconnect the scanner by turning off the scanner or Bluetooth on your phone. After you disconnect your scanner from the phone, the phone’s keyboard will appear. 1. Account Screen 2. Create a New User ID 3. Enter an…

Alternative Screen: Bar Graph

Scoutly (Sourcing) » Scoutly scouting app » Operation » Alternative Screen: Bar Graph

Scoutly offers an alternative screen to help you interpret an item’s information in addition to the Main Screen. Bar Graph Color Key Bar Graph This screen can be accessed by swiping your thumb to the left on the Main Screen. You will see the value and a…

Build a Scouting Team (Team Mode)

Scoutly (Sourcing) » Scoutly scouting app » Build a Scouting Team (Team Mode)

Team mode If you want to build a scouting team, manage your team members, push different trigger sets to your team members remotely, and enable or disable hidden mode on your team member’s phone, you need to use Scoutly’s Team mode. Add a team…

Data Test

Scoutly (Sourcing) » Scoutly scouting app » Menu » Data Test

After you finish downloading the database, tap “Data Test” in the Menu to verify that the database displays the correct price. You can also restart the phone and scan familiar items in order to test your data. If you see a significant price change, you…

Package Delivery Time

Support » Package Delivery Time

We usually ship packages within one business day and use USPS Priority Mail service. This means if you place an order on Monday, we will ship your order by Tuesday. It will take 2 to 3 days for USPS to deliver your package, so you will receive it on Thursday or…

Shipping Time

Support » Shipping Time

We are usually able to ship your order within 1 business day. For a PDA or a scanner, we ship in USPS Priority Mail. It will arrive at your home in 2 to 3 business days. For example, if you order on Monday, we ship on Tuesday and you will receive it on either…

Enabling Buyback Offers

Scoutly (Sourcing) » Scoutly scouting app » Operation » Enabling Buyback Offers

As a bookseller, there are several good reasons to utilize BuyBack pricing info to increase your profit: When you are restricted by Amazon to sell a certain book (happen more often to a new seller account), you can choose to sell it to a BuyBack company at a fair…

Different Offer Types

BookSelling 101 » Different Offer Types

You can list books for sale as Merchant Fulfilled (MF), or Fulfilled by Amazon (FBA). If you are a reliable seller by Amazon standard and list your books via FBA, your listing can win the Buy Box. Merchant Fulfilled (MF): You store the books in your place (your home…

Configure Dymo 450

TurboLister (Amazon listing software with FBA support) » Printer Setup » Configure Dymo 450

Select Dymo printer for FNSKU label Orientation setup Select Dymo printer for FNSKU label Click Menu (1) Click Printer (2) Click FNSKU Label (FBA) (3) Select Dymo LabelWriter 450 Turbo from the printer list (4) Select Paper Size (5). We tested with 30252,…

MWS Limitations on FBA/Used/New Price Display for Database Search

Scoutly (Sourcing) » Getting Started in Scoutly » MWS Limitations on FBA/Used/New Price Display for Database Search

Issue: Database search is missing some FBA offers, or used/new prices are not continuous (missing one or more prices in between) Explanation: The API imposes limitations to display FBA offers and continuous prices on our app. Amazon’s MWS program sorts the…

Important: Scoutly Version 7 and Above Returns Total/Landed Price (List + Shipping Cost)

Scoutly (Sourcing) » Important: Scoutly Version 7 and Above Returns Total/Landed Price (List + Shipping Cost)

Critical Amazon Game Changing Policy: ASellerTool Scouting Programs Now Return LANDED Price. Background: Shipping cost for merchant-fulfilled (Non-FBA) items used to be a fixed $3.99. For example, a $4 list price and $3.99 shipping item will have a total price of…

Deeply discounted 5 Years or life-time license for ASellerTool FBAScan scouting service

Account » Deeply discounted 5 Years or life-time license for ASellerTool FBAScan scouting service

*This is a great value for the best scouting service in the market. Just make the one-time payment with part of your first month’s profit (We offer a free trial for the first month) from your selling business, and you can use the scouting service with no more…

30-Up Label on Brother or Other Regular Printer

TurboLister (Amazon listing software with FBA support) » Printer Setup » 30-Up Label on Brother or Other Regular Printer

We recommend you use a Thermal label printer like the Dymo 450 or Rollo for the FNSKU label. If you only have a regular printer such as the Brother or the HP, then please follow the steps below to print out FNSKU labels from your regular printer. You will need to have…

Installation

TurboLister (Amazon listing software with FBA support) » Installation

This software can only run on a Windows 7 with service pack 1 or above computer. It cannot run on a Mac or Windows XP computer. We recommend Windows 10 computers with SSD drive. *If you do not have a Windows computer to use, we can rent you a fully installed Windows…

How to build a large shipment

TurboLister (Amazon listing software with FBA support) » Support » How to build a large shipment

!Due to Amazon’s recent API change, we no longer support *Add to the Existing Shipment”. This section is currently obsolete unless Amazon supports this feature again. If you want to build a large shipment, please follow the steps below. Assume you want…

Dell X51 PDA Does not Turn On, Screen not Responding, Buttons do not Work

Support » PDA Support » Dell X51 PDA Does not Turn On, Screen not Responding, Buttons do not Work

Issue: My Dell X51 PDA does not turn on, the screen is not responding, or the buttons do not work. Solution: It is possible that you’ve enabled the lock button on your Dell X51. This will make your PDA lock down and not respond to touch or button commands.…

Attach Bluetooth Scanner to Your Phone

Scoutly (Sourcing) » Scoutly scouting app » Attach Bluetooth Scanner to Your Phone

Bluetooth scanner connects to your phone via wireless Bluetooth communication. Some users prefer to hold both the phone and the scanner in one hand so they can look at the screen while scanning. To do that, you need to attach the Bluetooth scanner to your phone, so you…

Entering Barcodes

PDA Scouting Software » Entering Barcodes

Using a CF Scanner In order to scan barcodes using a CF Scanner, make sure the scanner is inserted into the Compact Flash (CF) slot on the top of the PDA, and then press the “SocketScan” button on your PDA. If you bought the scanner package from us, you can press…

Picklist

Scoutly (Sourcing) » Scoutly scouting app » Menu » Turbo Lister » Picklist

Picklist will help you to find items quickly from your storage space. Adding your customized notes also gives the buyer a better personal touch about your product. Our TurboLister listing software allows you to print out the picklist. If you only sell several products…

PDA has No Sound

Support » PDA Support » PDA has No Sound

My PDA does not have sound anymore. Tap the Windows icon in the upper left-hand corner of the screen (1) Tap “Settings” (2) Tap “Sound & Notifications” (3) Make sure only “Programs” (4) is checked Tap OK (5) If there is…

Accept Amazon-partnered carrier for an inbound shipment in EU countries

TurboLister (Amazon listing software with FBA support) » Support » Accept Amazon-partnered carrier for an inbound shipment in EU countries

In order to use TurboLister to submit your box weight and number confirmation to Amazon for the inbound shipment shipping label, you need to review the policy and agree with it. Please read https://sellercentral.amazon.co.uk/gp/help/help.html?itemID=201119120 After…

Unknown Card in Socket

Support » PDA Support » Unknown Card in Socket

If you insert your Socket CF plugin scanner to your PDA and you see a popup message that says “Unknown card in Socket” or “Unrecognized card in Socket”, there are two things that need to be checked. Pull out the scanner and examine the CF…

KDC 200 200i

Scoutly (Sourcing) » Scoutly scouting app » Support » Setting Up Bluetooth Scanners » KDC 200 200i

Connect (pair) KDC 200 or 200i scanner to your smartphone If your scanner connects to a phone currently, turn off the Bluetooth on your phone, so there is no connection to the scanner. This is needed in order to perform factory reset on your scanner. Download and…

How It Works

PDA Scouting Software » Menu » Advanced Trigger » How It Works

When an item is scanned, the program will start by using the trigger from the top of the list, shown in Figure 13 on Creating New Trigger in Advanced Trigger. When an item is scanned, the program will select an offer price, based on whether to ignore FBA Offers, to…

How It Works

PDA Scouting Software » Menu » Basic Trigger » How It Works

The program will start by comparing the selected offer price and the item’s sales rank, shown in Figure 7 at Configure Basic Trigger. When an item is scanned, the program will select an offer price based, in this order, on whether to ignore FBA Offers, to target…

Overview

PDA Scouting Software » Menu » Advanced Trigger » Overview

Advanced Triggers are for experienced sellers who want more customization when setting a trigger. !If any Advanced Triggers are enabled for a category, the Basic Triggers for that category will not be used. If you want to use Basic Triggers for a category, please make…

Free Rental of Windows Laptop with TurboLister for Mac Users

TurboLister (Amazon listing software with FBA support) » Support » Free Rental of Windows Laptop with TurboLister for Mac Users

*Mac users: You can install Parallel which will install a Windows virtual box inside your Mac. This will allow you to install TurboLister. If you do not have a Windows computer to use AST TurboLister, we offer free rental of a Windows laptop computer with $40 Shipping…

Use Carton Sizer to Resize Shipping Box

TurboLister (Amazon listing software with FBA support) » Use Carton Sizer to Resize Shipping Box

If you find your box is too big to hold your items, you need to reduce your box size. We recommend Aviditi Carton Sizer/Reducer. You can order from here. Here is a video to show you how to resize your shipping box: Please follow the steps below to resize your…

Adding new note or edit existing note

TurboLister (Amazon listing software with FBA support) » Presort Grading Options » Adding new note or edit existing note

Click Menu (1) -> Note (2) to add or edit predefined notes for certain product categories and conditions. Add a New Note Select notes from a category (1). You can click the ‘Category’ button (7) to have more categories to appear in the…

Creating New Trigger

PDA Scouting Software » Menu » Advanced Trigger » Creating New Trigger

Step 1: Choose Category. Tap ‘Menu’, then ‘Advanced Trigger’ (Figure 9 at Configure Basic Trigger), and then tap a category (Figure 12) Figure 12 You can tap the ‘Back’ button (

Watch List

PDA Scouting Software » Select Menu » Watch List

In the Watch List section you can add ISBNs that when scanned will be added to the ‘WATCH LIST’ instead of being marked as a ‘BUY’ or ‘REJECT’. Figure 31 Figure 32 Top Text Box: Either the PDA’s virtual keyboard, or the scanner…

No Local Database or Not Enough Storage Space

Support » No Local Database or Not Enough Storage Space

No Local Database If you scan an item and receive a message that says “No Local Database – Switch to Live Search,” this means that the database has not been properly downloaded onto your device. See the following steps to troubleshoot this…

Title Search

PDA Scouting Software » Select Menu » Title Search

For old books that do not have ISBN barcode, you can perform title search by tapping Select ->Title. *Please make sure you have already downloaded data with the title search information included before using Title Search. Figure 17 Figure 18 Tap the keyboard symbol…

Audio Configuration

PDA Scouting Software » Menu » Audio Configuration

When the PDA scans an item and gets a certain result, an audio cue will play from the PDA’s speakers or headset depending on the user’s preference. These audio cues are a good way to tell quickly whether an item is a good buy and are particularly useful if you are…

Quick Step by Step Guide for Merchant Fulfilled (MF) Listing and Shipping

TurboLister (Amazon listing software with FBA support) » Quick Step by Step Guide for Merchant Fulfilled (MF) Listing and Shipping

1. How to listing items as Merchant Fulfilled 2. How to do merchant fulfill after a sale 1. Steps to list items as Merchant Fulfilled (MF) Set TurboLister to MF mode: Click Menu (1) -> Settings (2), select Fulfillment Channel to Merchant Fulfill (3), click Save…

Desktop Scanner and Label Printer

TurboLister (Amazon listing software with FBA support) » Desktop Scanner and Label Printer

Here is the list of hardware you should have in order to fully utilize TurboLister. Desktop scanner: Symbol LS2208 or the Zebra DS9208 scanner Thermal printer for FNSKU label: Dymo 450, Zebra 2844, Brother QL-800 and the Rollo Thermal printer for UPS…

Profit Trigger

Scoutly (Sourcing) » Scoutly scouting app » Menu » Profit Trigger

Profit triggers help sellers decide whether an item is a ‘Buy’ or a ‘Reject’ based on profit amount and other factors such as Sales Score, Ranking, FBA price, used price, new price, Amazon price, and Buy Box Price. It plays a customized sound…

Troubleshooting

Scoutly (Sourcing) » PC Downloader » Troubleshooting

*If you need to contact us for any help, please check go to www.asellertool.com/support/Contact.htm Download Failed: Cannot Connect to host Verify your computer has an active internet connection by going to a popular website, like www.google.com . If you can get…