Business Hours: Monday – Friday, 8:00 AM to 3 PM PDT.
- Create new or resume a subscription
- How to check if an item is restricted
- Cancel a subscription
- Use a New Credit Card
- Refund Policy
- Change Service Plan
- Add or remove users
- Move my account (user ID) to another device
- FBAScan Error code
- Forget user ID, password or check your account status
- Install PC Downloader to download database on your PDA
- Sync your MWS Account
If the FAQ above or this manual does not answer your questions, you can contact us via:
- E-mail email@example.com (Please include your user id and PayPal email address, so we can help you as soon as we can without further delay.)
- Online Chat (8 AM to 3 PM PST M-F)
- Join Facebook ASellerTool Community Support Group and you can pm admin via Facebook Messenger if your issue is still pending or urgent.
Thanks for your feedback.