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Install WinRar to Unzip Files

Support » Install WinRar to Unzip Files

We recommend you use the WinRar program to unzip the zip files you download from this manual. You can download WinRar here. Here are the steps for downloading WinRar: 1. After clicking this link you’ll be directed to the page you see above. Click…

Install

Source » Scoutly (Formerly FBAScan) scouting app » Install

Install on Android Install on iPhone Android Search Scoutly in the Google Play store, tap install and open it. iPhone Search Scoutly in the App store, download and open it.

Install Cab File on your PDA/.Net Compact Framework

Support » PDA Support » Install Cab File on your PDA/.Net Compact Framework

Issue You need to install a .Net Compact Framework to your PDA. Solution Download the .Net Compact Framework cab file here. Copy the cab file to your SD card, and insert SD card to your PDA. From the PDA, install the cab file to your PDA by following this…

Transfer Account to Another Device

Account » Transfer Account to Another Device

You cannot use the same user ID on two phones at the same time. However, our system does allow you to move your account to another phone or PDA automatically under certain conditions. !Transfer Policy: If you’ve transferred multiple times within the last 6…

Move to Another PDA

Support » PDA Support » Move to Another PDA

If you current PDA is defective and you want to use another PDA, please follow the instructions below: If the PDA does not have our software on it, you need to Install our software on your new PDA. The best way to do that is to clone your PDA with our clone…

Trouble to Use Stylus to Touch Keyboard on PDA Screen

Support » PDA Support » Trouble to Use Stylus to Touch Keyboard on PDA Screen

If you have trouble using the stylus to touch the correct letter on PDA’s keyboard or if you cannot touch the program’s icon, then you need to perform a screen alignment to calibrate the screen. Please refer to the video below on how to use the align screen…

How to Use a Different Button to Trigger Socket Scanner

Support » PDA Support » How to Use a Different Button to Trigger Socket Scanner

You can assign any button on the PDA to trigger the Socket Scanner. See this video for an example. Instructions: Click “Today” (1), then click “Settings” (2). In the Settings screen, click “Buttons” (3). In Buttons screen, if…

How to Take a Screenshot

Support » How to Take a Screenshot

A screenshot is very important to show us the issue you are facing and will help us to understand the issue better. Even you think it is not useful to send a screenshot, we highly recommend you to send one as it will help us solve your problem much faster. How to take…

Go to PDA’s Home Screen

Support » PDA Support » Go to PDA’s Home Screen

Tap the Windows icon (1) in the upper left-hand corner of the screen. Tap the “Today” (2) option from the dropdown menu.

How to Fix Stranded Inventory

Listing with FBA Support » Support » How to Fix Stranded Inventory

Please check this Amazon topic: https://sellercentral.amazon.com/gp/help/201436600

Send Log File to TroubleShoot

Listing with FBA Support » Support » Send Log File to TroubleShoot

If you cannot start TurboLister on your computer, you can send the log files to us and we will analyze the problem. On your computer, navigate to File Explorer. Go to C:\Users\%username%\AppData\Roaming\FBAListing Attach 2 files: event.log and performance_log.txt…

How to Send Payment through PayPal.Me

Account » How to Send Payment through PayPal.Me

PayPal.Me can be used to submit one-time purchases only. If you do not want to sign up for a subscription or pay for a package with PayPal, you can send us payments using PayPal.Me and you can pay with a credit/debit card instead. 1. Click on the link here. This will…

Add a New Credit Card to PayPal

Account » Add a New Credit Card to PayPal

You can add your credit card, debit/bank card, or bank account to PayPal. These are called funding sources. When you create a subscription for our service, you pick one funding source (credit card, bank account, or PayPal balance) and Paypal will charge this funding…

Error: Can not Connect to the Internet

Listing with FBA Support » Support » Error: Can not Connect to the Internet

The program shows “No Internet connection” Try one of these solutions: Make sure you have an active internet connection. Test this by opening a web browser to see if you can connect to a web page. Check the settings on your Windows Firewall. You can…

How to Save a Web Page

Support » How to Save a Web Page

FireFox Go to the webpage you want to save. Click Menu icon and “Save Page As” Pick a location and save as html file. Email us the html page at support@asellertool.com Chrome Go to the webpage you want to save. Right-click the page and…

Downloading to the PDA (Slower Method)

Support » PC Downloader » Using PC Downloader for PDA » PC Downloader Operation » Downloading to the PDA (Slower Method)

*This method is only recommended for users that have older model Compact Flash scanners with flexible backs that can become defective with frequent removal. Users should download directly to the SD if possible, for the fastest and smoothest experience. Downloading to…

Downloading to the SD Card (Recommended)

Source » PC Downloader » Using PC Downloader for PDA » PC Downloader Operation » Downloading to the SD Card (Recommended)

We have a video to show you the whole process here. Please follow the steps below: If it is a new SD card or from another PDA, you need to setup your SD card with your current PDA before you can use PC downloader to download the compatible database for your current…

How to better view YouTube Tutorial Video

Support » How to better view YouTube Tutorial Video

We have an extensive list of tutorial videos on YouTube. To better view the YouTube videos, try the two things below. Make the YouTube Video full screen. Increase video display resolution to the max. Slow down video play speed.

Change to a Different PayPal Account (Email)

Account » Change to a Different PayPal Account (Email)

If you need to change to a different PayPal account (Email), please follow the following steps. Make a new subscription here with your new PayPal account. Cancel your old subscription. Please follow the steps here. If there is any overlapping time between your 2…

How to Find Your Amazon Seller ID

Amazon Listing Software with FBA Support (TurboLister) » TurboLister (Beta) » How to Find Your Amazon Seller ID

Please follow the steps below to find your Amazon Seller ID. Click here login to your Amazon seller central account Click Inventory (1), then select Manage Inventory (2) Click on one of your listings and you will see the offer pages of this…

Upgrade Dell X51/X51V PDA to Rom A12

Support » PDA Support » Upgrade Dell X51/X51V PDA to Rom A12

Backup all personal data from your PDA, as this will wipe out all your data. Get a 1GB or 2GB SD card (4GB or above SDHC Card does not work), insert to a computer, right click it and choose to format the SD card into FAT32 According to your PDA model,…

How to Check If an Item is Restricted

Support » Scoutly Support (Formerly FBAScan) » How to Check If an Item is Restricted

There are two methods to check if an item is restricted: Method 1: Tap on “Amazon Icon” on Main Screen Tap the Amazon Icon located on the bottom right-hand side of the main screen. You will be directed to your Amazon Seller page to list the item. If you…

Can not Write to this SD Card during Downloading

Support » PDA Support » Can not Write to this SD Card during Downloading

If you see this error message: “Can not write to this SD card G;\. The media is write protected. This card my be defective. Please change to another SD card. It is also possible the SD card is locked. Please refer to this image to make sure the SD card is in…

Change Service Plan (Upgrade, Downgrade, from Monthly to Yearly Plan)

Account » Change Service Plan (Upgrade, Downgrade, from Monthly to Yearly Plan)

If you need to change your service plan (upgrade from Lite to Professional, downgrade from Standard to Lite, change from monthly to yearly, etc.) please see the following steps: Use your current user ID to create a new subscription here with the new desired service…

OVER_ASIN_GUIDANCE Error when adding an item to FBA Shipments

Listing with FBA Support » Support » OVER_ASIN_GUIDANCE Error when adding an item to FBA Shipments

Issue The error containing OVER_ASIN_GUIDANCE is usually depicted in the trace. For example: Explanation According to Amazon Seller Support, when receiving this message, it means that you have (or Amazon has) reached the maximum inventory quota allowed for this…

Link your MWS account to another AST user id

Account » Link your MWS account to another AST user id

Issue When you try to sync your MWS account with ASellerTool, you might get error code 71 (1). Background Error code 71 means that you’re trying to link more than one account to an Amazon MWS account. Your Amazon MWS seller account can only be linked with…

Sign up Amazon Inventory Placement Service to Avoid Split Shipments

Amazon Listing Software with FBA Support (TurboLister) » TurboLister (Beta) » Reassign Fulfillment Center for Existing Item with FNSKU » Sign up Amazon Inventory Placement Service to Avoid Split Shipments

The best way to avoid split shipments is to sign up Amazon Inventory Placement service. You will pay extra for this service, but it will make your workflow more smooth, efficient and save time. Since almost all of your shipments will go to the warehouse close to you.…

Use a New Credit Card to Pay for Your Subscription

Account » Use a New Credit Card to Pay for Your Subscription

Issue: You received an email below from PayPal stating “Subscription Payment Failed” or you just want to use a new credit card to pay for this subscription. Solution: Add a new credit card to your PayPal account. Use this newly added credit card as…

How to View Lic.Txt File on SD Card

Support » PDA Support » How to View Lic.Txt File on SD Card

Insert your SD card into your computer. You can use a USB SD card reader or go directly into the computer. After the SD card is inserted into your computer, File Explorer should open and show your SD card as a disk drive (1) Click on it and you will see the lic.txt…

OCR to Capture ISBN Number If No Barcode

Source » FBAScan » Number/Title Entry » OCR to Capture ISBN Number If No Barcode

If the book has no barcode or the barcode is covered, you can tap the “978” icon on the app to start the camera. It will perform OCR (Optical Character Recognization) on the ISBN number, and send the ISBN number to the app, just like if you are using a…

How to Add Dymo Label Writer 450 / 450 Turbo on Mircosoft Surface via USB

Listing with FBA Support » TurboLister (Beta) » Desktop Scanner and Label Printer » How to Add Dymo Label Writer 450 / 450 Turbo on Mircosoft Surface via USB

If you connected your Dymo Label Writer 450/450 Turbo on your Mircosoft Surface through USB, yet you’re still having difficulty, the following steps will walk you through on how to add the printer properly. Go to Control Panel —> Devices and Printer: …

Scanner Does Not Scan Barcode or Enters the Wrong Number to Cause Invalid Barcode Error

Support » Scoutly Support (Formerly FBAScan) » Setting Up Bluetooth Scanners » Scanner Does Not Scan Barcode or Enters the Wrong Number to Cause Invalid Barcode Error

After you connect the scanner to the phone in HID mode, the scanner will act just like a keyboard to the phone. Our app is not aware of your scanner, it just takes input from whichever keyboard happens to be connected. When your scanner scans a barcode, it will send…

SDHC Card

Support » PDA Support » SDHC Card

Dell Axim X51/X51V PDAs do not officially support SD cards larger than 2GB. Cards larger than 2GB are called SDHC cards. There is, however, software that allows your PDA to read SDHC card. Since this software is not officially supported by Dell, please use it at…

My Computer cannot Recognize TSP 700 Printer

Amazon Listing Software with FBA Support (TurboLister) » Support » My Computer cannot Recognize TSP 700 Printer

Issue: After you install the driver, the computer still cannot recognize your TSP printer like the screen below. Please check the solution. Solution: The printer is in Epson emulation. Turn it off and remove the small panel (1) on the bottom and move dip switch 1…

Public Beta Program

Source » FBAScan » Public Beta Program

Public Beta Program For Android users, you can enroll in our public beta program, so you can get early access to our next release. Please follow the steps below to enroll: Login to your Google Play Store account here. Click opt in link:…

Remote Desktop Support

Support » PDA Support » Remote Desktop Support

If you have issues with our desktop software like PC Downloader, Mac downloader, FBAListing, or other software, it is best to allow us to remotely access your desktop to troubleshoot. Please follow the steps below and see this video to show you how to run and install…

Installation

Source » PDA Sourcing Software » Installation

Cloning Clone X51 with Socket Bluetooth Scanner Manual Install

Installation

Amazon Listing Software with FBA Support (TurboLister) » TurboLister (Beta) » Installation

This software requires your computer to be running Windows 7 or above. It can not run on Windows XP or Mac. You can install Windows on your Mac by using Parallel or Vmware. TurboLister is currently in Beta, so if you find any issues, please let us know so we can…

Mac Downloader for Android

Support » PC Downloader » » Mac Downloader for Android

!Unfortunately, there is no automated program on the Mac like PC Downloader, which can download and transfer the database files to your Android phone automatically. It is strongly suggested that, if you cannot download the database through WiFi, customers with access…

PDA Support

Support » PDA Support

Upgrade Dell X51/51V PDA to ROM A12 SDHC Card Cannot Write to this SD Card during Download Remote Desktop Support Config File Missing Wrong or Invalid License IO Exception Dell PDA Does Not Turn On, Screen Not Responding, Buttons Not Responding Transfer to…

Connect Socket Bluetooth Scanner 7Ci with Dell X51 PDA

Source » PDA Sourcing Software » Installation » Connect Socket Bluetooth Scanner 7Ci with Dell X51 PDA

*Instructions below is for connecting Socket 7Ci Scanner to Dell X51 PDA. If you are using other Socket Bluetooth scanner, you need to find the manual with correct corresponding command barcode. Follow the cloning topic to install the clone for Bluetooth scanner on…

Barcode “Not Found”

Support » Scoutly Support (Formerly FBAScan) » Setting Up Bluetooth Scanners » Barcode “Not Found”

The screen shows “Not Found” after scanning a barcode. Some users experience the following issue with their Opticon or KDC scanner. The barcode is being scanned in but continues to come up as “not found” until scanned five or six times. This…

Entering Barcodes

Source » PDA Sourcing Software » Entering Barcodes

Using a CF Scanner In order to scan barcode using a CF Scanner, make sure the scanner is inserted into the Compact Flash (CF) slot on the top of the PDA, and then press the “SocketScan” button on your PDA. If you bought the scanner package from us, you can press…

SerialMagic Gears for Scanfob

Support » Scoutly Support (Formerly FBAScan) » Setting Up Bluetooth Scanners » SerialMagic Gears for Scanfob

If you have a Scanfob scanner from SerialIO, you can connect the scanner to the phone with the Serial Magic Gears app. *Print out the SPP Quickstart Guide from https://serialio.com/support. *For instructions on connecting the Scanfob to an iPhone, click here. To…

Important: Scoutly (Formerly FBAScan) Version 7 returns Total/Landed Price (List + Shipping Cost)

Source » Important: Scoutly (Formerly FBAScan) Version 7 returns Total/Landed Price (List + Shipping Cost)

Critical Amazon Game Changing Policy: ASellerTool Scouting Programs Now Return LANDED Price. Background: Shipping cost for merchant-fulfilled (Non-FBA) items used to be a fixed $3.99. For example, an item with $4 list price and $3.99 shipping will have the total…

Setting up your Android Smartphone

Support » PC Downloader » » Setting up your Android Smartphone

Perquisites In order to use the PC Downloader, customers must have a computer running a Windows Operating system, using Windows XP, Vista, 7, or 8. Customers using Mac computers should follow our instructions at Mac Downloader for Android. Android devices will…

Contact Us

Contact Us

*Limited time offers: Pay 2 years to get 5 years of service. Please see details here. *Before contacting us, you can quickly find the answer to most questions by checking the FAQ or searching this manual. You can also join our Facebook community support group to get…

Getting Started in Scoutly (Formerly FBAScan)

Sourcing » Getting Started in Scoutly (Formerly FBAScan)

Installing, Creating the User ID, and Scanning Your First Item 1) Install Scoutly in the Google Play Store (Android) or the Apple Store (iPhone). Click here for more info. 2) Create a new username for the device by going to Menu -> Account in Scoutly or by…

Set up your New SD Card or Card from Old PDA

Source » PC Downloader » Using PC Downloader for PDA » Set up your New SD Card or Card from Old PDA

*Please make sure your SD card size is 2 GB. If your SD card is larger than 2GB, it is called SDHC card and you need to install this software on your PDA before your PDA can read the SDHC card unless you bought from PDA recently. 1GB or less SD card is not large enough…

Cloning (X51/X51V Only)

Source » PDA Sourcing Software » Installation » Cloning (X51/X51V Only)

The easiest way to install our software is to use “SD Card Cloning” method. This will set up a Dell X51/X51v PDA with all the needed software and correct settings for the best use. !This method will completely erase any other information or programs stored…

Troubleshooting

Support » PC Downloader » Using PC Downloader for PDA » Troubleshooting

*If you need to contact us for any help, please check go to www.asellertool.com/support/Contact.htm Download Failed: Cannot Connect to host Verify your computer has an active internet connection by going to a popular website, like www.google.com . If you can get…

Quick Start Guide for FBA Seller (Batch Listing)

Listing with FBA Support » TurboLister (Beta) » Quick Start Guide for FBA Seller (Live Listing) » Quick Start Guide for FBA Seller (Batch Listing)

If you ship everything to Amazon in one box, this is the method you want to use. Use Batch mode in TurboLister to list your items Submit feed to Amazon. After feed is complete, go to Amazon Seller Central to convert your listings from MF to FBA Follow the Amazon…

Adding Notes

Amazon Listing Software with FBA Support (TurboLister) » TurboLister (Beta) » Presort Grading Options » Adding Notes

Click Category (1) to select categories. Select category (2) to display notes belong to that category. Click on the note (3) to select. Click again to deselect. Click on ‘Deselect All’ button (4) to clear all selections. Add additional notes (5). The…

PC Downloader Operation

Support » PC Downloader » Using PC Downloader for PDA » PC Downloader Operation

Those downloading for the PDA with PC Downloader have two options. Downloading to the SD Card Downloading to the PDA

Adding Note

Amazon Listing Software with FBA Support » TurboLister (Beta) » Adding Note

Click Menu (1) -> Note (2) to add or edit predefined notes for certain product categories and conditions. Add a New Note Select notes from a category (1). You can click the ‘Category’ button (7) to have more categories to appear in the list. Click…

Quick Start Guide for MF Seller

Amazon Listing Software with FBA Support » TurboLister (Beta) » Quick Start Guide for MF Seller

This shows you how to list one item as FBA and create a shipment. Set Fulfillment Channel to MF in Menu -> Settings Add an item. Turn off 1 and 2 to set the workflow to presort with default price and grade options. Enter a number in 3. Click 4 or hit…

Quick Start Guide for FBA Seller (Live Listing)

Amazon Listing Software with FBA Support » TurboLister (Beta) » Quick Start Guide for FBA Seller (Live Listing)

This shows you how to list one item as FBA and create a shipment. The video tutorial is here. Set Fulfillment Channel to FBA in Menu -> Settings Add an item. Turn off 1 and 2 to set the workflow to presort with default price and grade options. Enter…

Downloading the Database with Public WiFi

Support » FBAScan Support » Downloading the Database with Public WiFi

Downloading the database through Public Wifi (Ex. Hotel, Library, Restaurant). After you connect to the Public WiFi, you need to use your phone’s browser to go to any webpage like www.google.com. Sometimes, it will navigate to the WiFi provider’s…

Standard Keyboard

Sourcing » Scoutly (Formerly FBAScan) scouting app » Number/Title Entry » Standard Keyboard

To enter a title or ASIN, tap the Abc button on the numpad to open the standard keypad. *If you use a Bluetooth scanner, you need to disconnect the scanner (turn off Bluetooth on your phone), before you can use the standard keyboard. Some scanners allow you to…

Dashboard

Source » Scoutly (Formerly FBAScan) scouting app » Dashboard

Overview of the Dashboard *If you’d like the dashboard not to appear each time the app opens, tap “Do not show again.” How to navigate to the Dashboard Icon from the Scout Screen

Camera (Not Recommended)

Source » FBAScan » Number/Title Entry » Camera (Not Recommended)

You can tap the barcode symbol, or shake your phone (enable in Menu -> Settings -> Shake to Open Camera) to launch the phone’s camera to capture a barcode. However, the camera is much slower compared to using a scanner and will use more battery power. Please see the…

Change Quantity or Remove Item from a Shipment

Listing with FBA Support » Support » Change Quantity or Remove Item from a Shipment

If you’ve already created a shipment and one of the items failed in the feed (ex. You are not allowed to list an item due to restriction), then you need to go to Amazon Seller Central to remove or change the quantity of the item. Please follow the steps…

Hidden Mode in Scoutly (Formerly FBAScan)

Source » Scoutly (Formerly FBAScan) scouting app » Menu » Settings » Hidden Mode in Scoutly (Formerly FBAScan)

How to Use Hidden Mode Steps to Enable Hidden Mode: 1) Go to Menu -> Setting and enable Hidden Mode. 2) Enter a 4-Digit Password. 3) Press ‘OK’ !If you forget the Hidden Mode password, uninstall the app.

Quick Start Document for X51

Support » PDA Support » Quick Start Document for X51

Please review these documents below to learn how to use our Dell X51 PDA scanner package. Get started Best practice Read before your first download Socket scanner

Select Menu

Source » PDA Sourcing Software » Select Menu

Figure 16 Data Test: Check downloaded database, if pricing information appears, that means the data is good and can be used. Buy: If an item is showing ‘Buy’, then it is automatically added to the buy.txt file. If it does not give you a buy signal, you can…

Shipment Screen (FBA)

List » FBAListing Software » Shipment Screen (FBA)

Create a New Shipment or Add to an Existing Shipment to a Fulfillment Center (FC) Click FC list (1) and select a fulfillment center from the list. The items that go to this selected FC will remain on the screen. Click (4) to select all items or select individual…

Listing with PDA

Source » PDA Sourcing Software » Menu » Listing with PDA

The Listing function allows you to use the PDA and scanner to quickly list items on the spot, without hauling them to your computer. You can also use the scanner to scan customized descriptions for each item. Figure 21 Figure 22 Listing Screen Listing Menu How…

Replenishing Items

Listing with FBA Support » TurboLister (Beta) » Replenishing Items

Amazon does not allow sellers to list the same item in the same condition multiple times. The program will ask you to either change to a different condition or replenish the existing listing. To replenish a listing, simply increase its quantity.

Scanner Won’t Automatically Scan

Support » FBAScan Support » Setting Up Bluetooth Scanners » Scanner Won’t Automatically Scan

Issue: When I use the socket mobile scanner, it scans the number, but you have to press “search” every time you scan an item. Solution: Your scanner is not adding an ‘Enter” or “Carriage Return” key to the end of your scanned…

Lock Screen

Source » FBAScan » Menu » Lock Screen

This will lock the phone screen, so you can put the phone inside your pocket. This allows you to use a Bluetooth scanner to scan barcodes and listen to the audio cue without looking at the screen. To keep the screen bright in lock mode, enable Menu -> Settings ->…

Package Delivery Time

Support » Package Delivery Time

We usually ship the package within one business day and use USPS Priority Mail service. This means if you place an order on Monday, we will ship your order by Tuesday. It will take 2 to 3 days for USPS to deliver your package, so you will receive it on Thursday or…

Review App

Source » FBAScan » Menu » Review App

Before you leave a negative review, please contact us so we can get a chance to help you to resolve any issues. If you are satisfied with this app, please leave a positive review to encourage us to deliver even better app in the future.

Error: Cannot create shipment and add items

Listing with FBA Support » Support » Error: Cannot create shipment and add items

Error: Cannot create a shipment and add items Amazon requires the seller to create a shipment within 48 hours after the item is assigned to a fulfillment center. After 48 hours, you can no longer create a new shipment for the item to that fulfillment center. You can…

Profit Calculation Screen

Sourcing » Scoutly (Formerly FBAScan) scouting app » Operation » Profit Calculation Screen

After you search for an item, you can tap the profit number (1) to display the profit calculation screen. MF (Merchant Fulfilled) Seller Tap “Merchant Fulfilled” (2) to see the profit if you were to ship the item yourself. You can adjust the price…

Multiple SD Cards

Source » PDA Sourcing Software » Best Practice » Multiple SD Cards

You download the pricing database to a SD card. Our program on PDA will search this database on the SD card to return the pricing information. So it is Mission Critical to have multiple SD cards with you when you go out scouting. If your current SD card failS in the…

KDC 200 200i

Support » FBAScan Support » Setting Up Bluetooth Scanners » KDC 200 200i

Connect (pair) KDC 200 or 200i scanner to your smartphone If your scanner connects to a phone currently, turn off the Bluetooth on your phone, so there is no connection to the scanner. This is needed in order to perform factory reset on your scanner. Download and…

Title Search

Source » PDA Sourcing Software » Select Menu » Title Search

For old books that do not have ISBN barcode, you can perform title search by tapping Select ->Title. *Please make sure you have already downloaded data with the title search information included before using Title Search. Figure 17 Figure 18 Tap the keyboard symbol…

Change Both Number of Devices and Plan

Account » Change Both Number of Devices and Plan

To scan with multiple devices at the same time, we require that you have an account with a valid subscription for each device you intend to use. For example, if you want to scan with two iPhone then you would need two unique User IDs with an active subscription linked…

CT 20/30

Source » Support » Setting Up Bluetooth Scanners » CT 20/30

Step 1: Scan the two barcodes below to factory reset your scanner. Step 2: Scan the next three barcodes to place the scanner in Android connection mode. Step 3: Press and hold down the scanner’s power button to turn off, and then press and hold the power…

Opticon 2002

Support » FBAScan Support » Setting Up Bluetooth Scanners » Opticon 2002

OPN2002 scanner in general is a very difficult scanner to use. We recommend you get a Scanfob 2006 or Socket 7Ci scanner instead. Please follow the instructions below to connect an OPN2002 scanner to your phone: Here is a video show you how we connect OPN2002…

Bluetooth Setting

Support » FBAScan Support » Setting Up Bluetooth Scanners » Bluetooth Setting

!Before pairing the scanner to the phone, it is always good to factory reset the scanner to put it into a clean state. If the scanner is currently connecting to a phone, please make sure you disconnect it before you do factory reset. The easy way to disconnect…

Socket 7Ci

Support » FBAScan Support » Setting Up Bluetooth Scanners » Socket 7Ci

Videos Check if the scanner is 7Ci or not. Pair with an Android phone. Pair with an iPhone Please follow the instructions below to connect your Socket 7Ci scanner to your phone: From your phone, go to Settings -> Bluetooth, then disable Bluetooth on your…

Title Search

Source » Scoutly (Formerly FBAScan) scouting app » Operation » Title Search

You can search for products by type or by title if you wish. To verbally search by title, tap the microphone icon: To manually enter a title, tap the Enter Number box (1), then tap the “Abc” button (2) on the numpad. Type the title in the keyboard,…

Data Test

Source » FBAScan » Menu » Data Test

After you finish downloading the database, tap this to verify that the database displays the correct price. You can also restart the phone and scan familiar items. If you see a significant price change, you need to do live search to confirm the price is…

Tap FBA/Used/New Header, Amazon Page is Not Loading

Support » FBAScan Support » Tap FBA/Used/New Header, Amazon Page is Not Loading

Issue After scanning an item, I used to be able to select the column heading “FBA”, “New” and “Used” and the app would display live additional details. Now no details are shown, just a close button with a blank screen. Please see…

Send Log Files

List » Support » Send Log Files

Steps Open File Explorer on your computer. Go to c:\users\%USERPROFILE%\AppData\Roaming\FBAListing Make a zip file of FBAListing folder Email the zip file to support@asellertool.com or send via chat

Socket Scanner Adds Letters “A” or “L”

Support » Socket Scanner Adds Letters “A” or “L”

Issue: Your Socket scanner adds the letters “A” or “L” to every scanned barcode. You need to perform a factory reset on your scanner by following steps below: Solution 1: Socket CF Scanner Download the required barcodes here here Print out…

How Do I Know If My PDA is a Rental PDA

Support » PDA Support » How Do I Know If My PDA is a Rental PDA

We can only issue refunds for a returned PDA if it is a locked down rental from us. Please follow the steps below to check if your PDA is a locked rental: In the ASellerTool program, click Menu (1), then click Exit (2) After you exit the program, if your PDA has a…

Trip Summary Page

Source » Scoutly (Formerly FBAScan) scouting app » Operation » Trip Summary Page

Go to Menu -> Summary to access the Summary page. Just like an odometer, your total summary will increase and display your overall profit, items, buy, and rates. *You can reset your Total Summary by uninstalling and reinstalling the app.

Box Content

Amazon Listing Software with FBA Support (TurboLister) » TurboLister (Beta) » Box Content

If you have more than one box in your FBA shipment, Amazon requires you to provide box content. We offer 2 methods to provide box content. 2D Barcode Upload Box Content File

Numpad

Source » Scoutly (Formerly FBAScan) scouting app » Number/Title Entry » Numpad

If an item does not have a barcode to scan, you can tap inside Enter Number to open the numpad. If the number ends with the letter X, you can skip the X.

USB Mass Storage

Support » PC Downloader » » PC Downloader Operation for Android » USB Mass Storage

This mode is used only when you cannot connect your Android device to your computer in MTP/PC Mode, as shown in the previous section. At this time, this mode is depreciated; most smartphones that require a wired connection to download do not have an option to place…

Send File via Online Chat

Support » Send File via Online Chat

If you’re in need of immediate assistance, click here to start an online chat with us. Sometimes, it can be helpful for us to see the exact issue you are having in the form of a picture or screenshot. You can take a screenshot and then send us the file in the…

Buy Items List

Source » FBAScan » Menu » Buy Items List

This will display the list of items signaled as ‘buy’ by the trigger or added manually by tapping on the ‘Shopping Cart’ icon. Email: Allows you to email this list as a text file. You can then import this file to our FBAListing software (Menu -> Batch) to…

Soft Reset Dell Axim X51 PDA

Support » PDA Support » Soft Reset Dell Axim X51 PDA

There is a small hole on the back of your Dell Axim X51 PDA, right above the battery compartment. Use the stylus to press the button inside this hole. This will cause the PDA to soft reset. We have a video here show you how to do it.

Change Password

Account » Change Password

As of right now, there is no way for you to change the password for your Asellertool User ID yourself. However, if you send an email to support@asellertool.com with your User ID, current password, and new password, our support team can manually change your password for…

Multiple Listings

Source » Scoutly (Formerly FBAScan) scouting app » Operation » Multiple Listings

A UPC number can have multiple listings on Amazon.com. For example, a 6-pack of Coca-Cola and a 12-pack of Coca-Cola may share a UPC despite being differently packaged products. Depending on what mode you’re in you may or may not be able to view multiple listings…

Socket 8Ci or S800

Support » FBAScan Support » Setting Up Bluetooth Scanners » Socket 8Ci or S800

Please follow the video below to learn how to connect your Socket 8Ci or S800 scanner to your phone. If your scanner was connected to another phone before, you need to disconnect the scanner from that phone first by turning off the Bluetooth on the phone, then scan…

Windows Vista Installation Problems

Support » Windows Vista Installation Problems

Issue: Setup has detected that the publisher of the file cannot be verified. Click OK to retry the download, or Cancel to exit setup. Solution: You are using Windows Vista or earlier. TurboLister only runs on Windows 7 and above.

Received the message “not supported content type”

Support » FBAScan Support » Received the message “not supported content type”

Issue: When you check item on your phone, the screen shows the message “not supported content type” Cause: If your phone connects to a public WiFi hotspot, it may ask for a security authentication or a term agreement before an Internet connection…

Update a Current Credit Card on PayPal

Account » Update a Current Credit Card on PayPal

Update Your Current Credit Card Log in to your PayPal account. Click the “Profile” icon (right top and next to “Log Out”) and Click “Profile and settings” (1). Click “My money” (2). Click “Update” (3)…

Enter Account Info in PDA

Source » PDA Sourcing Software » Menu » Enter Account Info in PDA

Click Menu (1) on the left bottom of the screen, then click “Account” (2) “User ID” (1) is the account information of this PDA. You can change the user ID by click on the keyboard icon on the bottom (6). “Password” (2) needs…

Upload Box Content File

Amazon Listing Software with FBA Support » TurboLister (Beta) » Box Content » Upload Box Content File

If you have more than 40 SKUs in one box, you can not use 2D barcode. You need to generate box content file and upload to Amazon. Please follow the steps below: Go to your shipment page in Amazon Seller Central. Locate Shipment packing section. Choose “More…

Cannot create a shipment and add items

Amazon Listing Software with FBA Support (TurboLister) » Support » Cannot create a shipment and add items

Error: Cannot create a shipment and add items CreateNewShipmentAsync  ErrorCode = 0  Msg = Error in Creating New Shipment  MWSError = True  InternalError = Error: You must include a valid ShipmentId with a call to the CreateInboundShipment operation. Get…

Dell X51 PDA Does not Turn On, Screen not Responding, Buttons do not Work

Support » PDA Support » Dell X51 PDA Does not Turn On, Screen not Responding, Buttons do not Work

Issue: My Dell X51 PDA does not turn on, the screen is not responding, or the buttons do not work. Solution: It is possible that you’ve enabled the lock button on your Dell X51. This will make your PDA lock down, and not respond to touch or button commands.…

Downloading Database in Scoutly (Formerly FBAScan)

Sourcing » Scoutly (Formerly FBAScan) scouting app » Operation » Downloading Database in Scoutly (Formerly FBAScan)

If you want to scan items very quickly, you need to download the database onto your phone, which is available with our Standard and Professional Plans. This will allow the app to check the price without having to access the Internet, then return the information in less…

Opticon OPN-2006 or Scanfob 2006

Support » FBAScan Support » Setting Up Bluetooth Scanners » Opticon OPN-2006 or Scanfob 2006

From your phone, go to Settings -> Bluetooth, then disable Bluetooth on your phone. This will make sure the scanner is Not connected to the phone during the factory reset or configuration of the scanner. Turn on your scanner, print the HID barcode below and scan…

Batch Listing

Amazon Listing Software with FBA Support (TurboLister) » TurboLister (Beta) » Batch Listing

This program allows you to upload a list of barcodes. You can either scan barcodes into a text file or email, buy file or history file from the FBAScan app on a smartphone. Videos Export Buy File from FBAScan to TurboLister. MF Batch Listing FBA Batch Listing…

Refund Policy

Account » Refund Policy

Service Refund Similar to other online services (Netflix), we usually do not offer a refund after you sign up and cancel. Please make sure that you will use our service for the long term before you sign up for a 12-month subscription to receive the discount. A refund…

Wrong or Invalid License

Support » PDA Support » Wrong or Invalid License

“Invalid License” error message Solution 1: Your current SD card is defective. If you follow our Multiple SD Cards recommendation, you can quickly switch to your another SD card. Take out the SD card Replace with your back up SD card. Try to scan…

How Listing Works

Source » PDA Sourcing Software » Menu » Listing with PDA » How Listing Works

Step 1: Print out the Command Barcodes from PDA Listing Command Barcodes and the Special Comment Barcode sheet generated from Listing Tool program. This will allow you to scan them to set condition, fulfillment channel, descriptions to the listed item. Step 2: Export…

Profit Trigger

Source » FBAScan » Menu » Profit Trigger

Profit trigger helps sellers decide whether an item is a ‘Buy’ or a ‘Reject’, based on profit amount and other factors such as Sales Count, Ranking, Number of Offers, FBA price, Used price, New price, Amazon price, and Buy box Price. It plays a customized sound…

No Local Database or Not Enough Storage Space

Support » No Local Database or Not Enough Storage Space

No Local Database If you scan an item and receive a message that says “No Local Database – Switch to Live Mode,” this means that the database has not been properly downloaded onto your device. See the following steps to troubleshoot this issue. 1.…

Add or Remove a User / Sign up with Multiple Users

Account » Add or Remove a User / Sign up with Multiple Users

Add a New User Remove a User Add a New User: Each user requires their own unique User ID. You cannot use the same user ID on more than one phone/PDA. You can, however, link multiple User IDs to the same subscription. *Keep in mind that your subscription and…

Scanner Adds Weird Letters and Forces Scoutly into NF Mode

Support » Scoutly Support (Formerly FBAScan) » Setting Up Bluetooth Scanners » Scanner Adds Weird Letters and Forces Scoutly into NF Mode

Issue: Your Bluetooth scanner acts like a keyboard wedge to your smartphone. The Scoutly app has no knowledge of your Bluetooth scanner. When you scan a barcode, the scanner captures the barcode and uses its own software to translate barcode into an ISBN or UPC…

Listing Menu

Source » PDA Sourcing Software » Menu » Listing with PDA » Listing Menu

Figure 25 *With the exception of the ‘Close’, ‘About’, ‘Copy Description’, and ‘Import Comment’ commands, all other commands have corresponding barcodes that can be scanned to enable or disable them (scan again), so you do not need to touch the screen.…

Basic Trigger

Source » PDA Sourcing Software » Menu » Basic Trigger

By default, the Basic Triggers are used to decide if an item is a buy, or reject. Configure Basic Trigger How It Works

Tips Screen

Source » PDA Sourcing Software » Select Menu » Tips Screen

The Tips screen shows useful tips and tricks for getting the most out of the PDA software. It is set to come up automatically on start-up, and can also be accessed through the Select menu. Figure 28 Figure 29 The Tips screen will display the version number of the…

Privacy Policy

Privacy Policy

Introduction ASellerTool Inc. is committed to protecting the privacy of your data. This Privacy Policy explains more specifically what information ASellerTool Inc. (together, “ASellerTool ,” “we” or “us”) collect and receive from Account Holders and End…

Split Shipments Strategy

Amazon Listing Software with FBA Support (TurboLister) » TurboLister (Beta) » Split Shipments Strategy

Summary Sometimes you cannot avoid “Split Shipments” when most of Amazon fulfillment centers are running towards full capacity (ex. textbook season in Aug.). Here is a strategy that you can apply in TurboLister to minimize the impact of split shipments to…

Overview

Source » PDA Sourcing Software » Menu » Advanced Trigger » Overview

Advanced Triggers are for experienced sellers who want more customization when setting a trigger. !If any Advanced Triggers are enabled for a category, the Basic Triggers for that category will not be used. If you want to use Basic Triggers for a category, please make…

Feed Screen

Amazon Listing Software with FBA Support » TurboLister (Beta) » Feed Screen

After you create a shipment (FBA) or submit feed to Amazon (MF), you need to check the feed status (1) in Feed screen. You can click ‘Link’ (2) to view the feed file submitted to Amazon. If the feed status is failed, then you need to click on it (1) to…

Troubleshooting

Support » PC Downloader » Using PC Downloader for Android » Troubleshooting

Download Failed: Cannot Connect to Host PC Downloader cannot connect to Asellertool hosting servers. Verify your computer has an active internet connection by using a browser. If an internet connection is present but download does not start, most likely a…

Renew Your MWS Account with ASellerTool

Account » Renew Your MWS Account with ASellerTool

Amazon requires sellers to renew their MWS account with their service provider once a year. We will send you an email reminder when it is time for you to renew your MWS account with ASellerTool. Please follow the steps below. Click here to enter your Amazon account…

Desktop Scanner and Label Printer

Amazon Listing Software with FBA Support (TurboLister) » TurboLister (Beta) » Desktop Scanner and Label Printer

1. Desktop Scanner We use the Symbol LS2208 to scan items into TurboLister. You can also consider the Zebra DS9208 scanner. 2. Print out FNSKU Label TurboLister supports both the DYMO 450 and the Zebra 2844 to print out FNSKU label. 3. Print out 4×6 UPS…

Trouble Shooting Scanner Issues

Support » FBAScan Support » Setting Up Bluetooth Scanners » Trouble Shooting Scanner Issues

KDC 200/200i possible solution: “I figured out what the problem was. After the update to support typing when paired with a scanner, the issue arose. I am using a very popular 3rd party keyboard app, SwiftKey, and it was causing complication. To fix the issue, I…

TurboLister Release Notes

Listing with FBA Support » TurboLister (Beta) » TurboLister Release Notes

You can download the latest version here. Version 1.37 Sep. 20th, 2018 Fix Amazon.ca issue, so Canadian sellers can use to list and create FBA shipment. Supports 3 Dymo 450 printer labels: 30252 30336 and 30334 Version 1.36 Sep. 11th, 2018 Support Amazon.ca,…

Cancel Subscription

Account » Cancel Subscription

We strive to meet your business needs in the best way possible. If you have a technical, billing, or equipment issue, we would love a second chance to help solve it. This way, you can continue to use our complete suite of services to scout, list with FBA and reprice…

Pay with Credit Card instead of PayPal

Account » Pay with Credit Card instead of PayPal

If you do not want to sign up for a subscription or pay with PayPal, we can send you an invoice and you can pay with a credit card. Here is a video to show you how to do it. 1. Let us know whether you need a package or a subscription. If it is a subscription, we need…

Socket Scanner Warranty

Source » FAQ » Socket Scanner Warranty

Check if your scanner is still under warranty. Create a socket scanner customer account. Login to your account. Create a warranty request ticket.

Wrong License/Limit Ad Tracking on iPhone

Support » FBAScan Support » Wrong License/Limit Ad Tracking on iPhone

Issue FBAScan says “Wrong License” when you do a database search on your iPhone Solution You need to enable “Limit Ad Tracking” on your iPhone Launch the Settings app on your iPhone and tap “Privacy” Scroll down and…

Audio and Voice Cue

Source » Scoutly (Formerly FBAScan) scouting app » Operation » Audio and Voice Cue

The app can play an audio clip to tell you if the item is worth buying or not. It can also tell you the price. This will allow you to use a Bluetooth scanner and headset to scan an item, then listen to the sound to make the purchase decision without looking at the…

Setting Up Bluetooth Scanners

Support » FBAScan Support » Setting Up Bluetooth Scanners

Navigating to Bluetooth Settings CT 20/30 Motorola Symbol CS3070 Socket Mobile Series 7 Opticon 2002/2005 Scanfob 2002/2005 SerialMagic Gears for Scanfob

Overview

Source » Overview

Retail Arbitrage You can find valuable items from a library, thrift store, yard sale, or store liquidation, and resell them on Amazon or eBay for a profit. This is called Retail Arbitrage. Scouting App Our app provides the ability to download Amazon pricing…

PC Downloader

Source » PC Downloader

Our PC Downloader software will allow you to download the database to the SD card via a SD card reader. Then you can insert the SD card into your PDA. After you scan an item, ASellerTool program on the PDA will be able to search the database from the SD card and…

Switch between FBA and Merchant Fulfillment

Amazon Listing Software with FBA Support (TurboLister) » TurboLister (Beta) » TurboLister Release Notes » Switch between FBA and Merchant Fulfillment

Switch between FBA and Merchant Fulfillment In the Add screen, click “Menu” (1), then click “Settings” (2). In the Settings screen, click either “FBA” or “Merchant Fulfill” (3) to choose between listing your items…

Listing Screen

Source » PDA Sourcing Software » Menu » Listing with PDA » Listing Screen

Figure 23 Comment Box: This shows what comments are currently applied for a selected item, as well as the fulfillment channel, condition, and any special commands that have been enabled. Barcode Entry Bar: This is where you scan item’s barcodes, customized…

Main Screen

Source » Scoutly (Formerly FBAScan) scouting app » Operation » Main Screen

Video Walk Through A: Main Menu settings. B: Current Operating Mode. Switch between Operating Modes by going to Menu -> Operating Modes. C: Current Product ID Number Entered. You can tap here to enter a number manually or use the “ABC”…

Settings

Listing with FBA Support » TurboLister (Beta) » Settings

After program starts, click Menu -> Settings to bring up Settings screen. A: AST user ID and password: You need to use the same user ID when you used to sync your MWS account with ASellerTool. B: Amazon seller ID: If you are a US seller, use ATVPDKIKX0DER as…

Content

Content

ASellerTool Inc. provides Sourcing, Listing and Online Arbitrage solutions to Amazon sellers. Our plan starts from $9.95 a month and offers a 30-day free trial to new users. *Success story: One of our users sourced thousands of books and shipped hundreds of boxes to…

Pay for 30 Days Only

Account » Pay with Credit Card instead of PayPal » Pay for 30 Days Only

If you only need to use our service for 30 days or less, please follow the steps below. Create a new subscription. After the subscription is created, cancel the subscription. You will be able to use our service for 30 days with no future recurring…

Operating Modes

Sourcing » Scoutly (Formerly FBAScan) scouting app » Operation » Operating Modes

Scoutly supports 4 operating modes to scan items. DB: (Database Only) The program will only search from the local database on the phone. No Internet is required, so the result is returned instantly. If you sign up for the standard plan, please use this mode. For…

Motorola Symbol CS3070

Source » Support » Setting Up Bluetooth Scanners » Motorola Symbol CS3070

Step 1: Turn on the scanner by pressing down on the ‘M’ button on the bottom of the scanner, until you see a green light appear at the top. The ‘M’ button’s blue light will flash slowly. Step 2: Scan the barcode below to place the scanner in pairing mode. …

Presort Grading Options

Amazon Listing Software with FBA Support (TurboLister) » TurboLister (Beta) » Presort Grading Options

If you use workflow 1 or 2, you need to presort items based on condition. You can then turn Grading (1) ‘Off’, set quantity (2), condition (3), SKU Prefix (4), Tax (5), notes (6) (7) before you scan items. Change quantity (2) by clicking on the arrow…

Watch List

Source » PDA Sourcing Software » Select Menu » Watch List

The Watch List section allows you to add ISBNs that would when scanned normally come up as a ‘BUY’ or as a ‘REJECT’ will instead come up as ‘WATCH LIST’. Figure 31 Figure 32 Top Text Box: Either the PDA’s virtual keyboard, or the scanner connected to…

Turbo Lister

Source » FBAScan » Menu » Turbo Lister

Turbo Lister is our listing software designed for a fast and easy listing of items to your Amazon Seller Account and creates FBA shipment. This software is currently a FREE Add-on to all our subscribers even on the $9.95 lite plan. You can find more information about…

A Note on Restricted Items

Scout » PDA Scouting Software » Pricing Display » A Note on Restricted Items

Figure 4 If an item appears as a ‘Restricted Item’, that means that Amazon will not allow certain sellers to list this item for sale, while other sellers can list this item. If you see an item appear as a Restricted Item on the PDA, then it is possible that you…

Can I Use Scoutly Outside of the U.S.?

Source » FAQ » Can I Use Scoutly Outside of the U.S.?

Q: Is Scoutly available outside of the U.S.? Answer: Yes, but keep in mind if you are using the database to scout, that it is based on pricing data from Amazon.com and there is no way to change the country the database draws information from. Consider using LV Mode is…

Account

Account

Create a New Subscription Account Status Move Account to a New Phone Change Number of Devices Upgrade or Downgrade Plan Change Both Number of Devices and Plan Link Your Card on PayPal Update an Existing Card on PayPal Update your Funding Source on…

Audio Configuration

Source » PDA Sourcing Software » Menu » Audio Configuration

When the PDA scans an item and gets a certain result, an audio cue will play from the PDA’s speakers or headset depending on the user’s preference. These audio cues are a good way to tell quickly whether an item is a good buy and are particularly useful if you are…

Alternative Screens: Bird View and Bar Graph

Sourcing » Scoutly (Formerly FBAScan) scouting app » Operation » Alternative Screens: Bird View and Bar Graph

Scoutly offers 2 extra screens to help you interpret an item’s information in addition to the Main Screen. Bird View Bar Graph Color Key Bird View (Screen 2) Navigate to this screen by either swiping to the left or tapping “Bird View” on…

Unknown Card in Socket

Support » PDA Support » Unknown Card in Socket

If you insert your Socket CF plugin scanner to your PDA and you see a popup message that says “Unknown card in Socket” or “Unrecognized card in Socket”, there are two things that need to be checked. Pull out the scanner and examine the CF…

MTP/PC Mode (Recommended)

Support » PC Downloader » » PC Downloader Operation for Android » MTP/PC Mode (Recommended)

To setup your device in Media Device (MTP)/PC Mode, follow the steps below after connecting the device to the computer. *Different versions and models of Android phones will give different instructions. These will work as a guideline for most devices, but, if in…

PC Downloader Operation for Android

Support » PC Downloader » » PC Downloader Operation for Android

The PC Downloader’s main screen is explained below. PC Downloader Screen with Instructions for Android Downloads You can ignore the options for SD Card download, Direct to PDA download, and Manual Input. These options are for those customers who use our PDA…

Voice Entry

Sourcing » Scoutly (Formerly FBAScan) scouting app » Number/Title Entry » Voice Entry

This feature is available on Android and iOS devices. To search for titles by voice, tap the microphone icon. A. When toggled “On” the app will search immediately after you speak. B. Allows you to edit the entry after speaking it. C. Clear the last…

Scoutly Error Codes

Support » FBAScan Support » Scoutly Error Codes

Error Code Explanation and Solution: Please find the same error code, and try the solution to see if it will fix your issue. Error Code Error Message Location Solution 2 Please enter account info at Menu -> Account Tap…

How It Works

Source » PDA Sourcing Software » Menu » Basic Trigger » How It Works

The program will start by comparing the selected offer price and the item’s sales rank, shown in Figure 7 at Configure Basic Trigger. When an item is scanned, the program will select an offer price, based, in this order, on whether to ignore FBA Offers, to target…

How It Works

Source » PDA Sourcing Software » Menu » Advanced Trigger » How It Works

When an item is scanned, the program will start by using the trigger from the top of the list, shown in Figure 13 on Creating New Trigger in Advanced Trigger. When an item is scanned, the program will select an offer price, based on whether to ignore FBA Offers, to…

Creating a 2D Barcode for Box Content

Amazon Listing Software with FBA Support (TurboLister) » TurboLister (Beta) » Box Content » Creating a 2D Barcode for Box Content

!2D Barcode is limited to 40 SKUs per box. Setup your seller account to provide the 2D barcode for the box content. Print out the 2D barcode. Select 2D barcode option for the shipment. Before you can print out the 2D barcode for the box content, you need to…

Format SD Card

Support » PDA Support » Format SD Card

If your SD card has an error or you want to delete everything from your SD card, you can format the SD card. Steps Insert SD card into your computer. Your computer will show a Removable Disk (1). That is your SD card. Right click on it and click…

Trigger Configuration

Source » PDA Sourcing Software » Menu » Advanced Trigger » Trigger Configuration

Figure 14 Trigger Configurations: 1) Enable: Enables/disables this trigger to determine if an item is a buy or reject. 2) Ignore FBA Offer: When checked, this trigger will not consider FBA offers. Only Merchant Fulfilled Prices will be used to select the offer…

Deeply discounted 5 Years or life-time license for ASellerTool FBAScan scouting service

Account » Deeply discounted 5 Years or life-time license for ASellerTool FBAScan scouting service

*This is a great value for the best scouting service in the market. Just make the one-time payment with part of your first month’s profit (We offer a free trial for the first month) from your selling business, and you can use the scouting service with no more…

Basic Triggers

Source » FBAScan » Menu » Basic Triggers

The app uses triggers to signal whether the item is a ‘Buy’ or a ‘Reject’. It will play a sound and display a message based on the result. Configure Basic Triggers Tap a category (1) to edit basic triggers for this category. *The Reset button (2) on the…

Create a New or Resume Subscription

Account » Create a New or Resume Subscription

*Free Trial: If you are a new user, we will give you 100 live searches to try out the lite plan. If you sign up for a standard or professional program, we will refund your first month’s payment in 7 business days so that you can try standard or professional plan free…

SKU Annotation

Amazon Listing Software with FBA Support » TurboLister (Beta) » SKU Annotation

Keeping track of SKUs is easier with our automated SKU Annotation. SKU Prefix: You can assign a unique name to identify this listing batch. Sales Count: Number of days this item has sold at least one sale during the past 6 months. Item Condition: N(New)…

PDA Sourcing Software

Source » PDA Sourcing Software

The PDA Sourcing Software (Version 10.2) can be used with Windows Mobile 5 and 6.1 devices, such as the Dell Axim X51. PDAs and PDA packages can be found on our Package page. *Our current scouting app is called FBAScan for Android and iPhone. We recommend you to move…

Add Screen

Amazon Listing Software with FBA Support (TurboLister) » TurboLister (Beta) » Add Screen

1. Your current workflow. You can click “Pricing” (2) or “Grading” (3) to change to a different workflow. 2. “Pricing”: If turned on, the program will ask you to enter a price after you add an item. If it is off, then the…

Creating New Trigger

Source » PDA Sourcing Software » Menu » Advanced Trigger » Creating New Trigger

Step 1: Choose Category. Tap ‘Menu’, then ‘Advanced Trigger’ (Figure 9 at Configure Basic Trigger), and then tap a category (Figure 12) Figure 12 You can tap the ‘Back’ button (

MWS Limitations on FBA/Used/New Price Display for Database Search

Source » Getting Started in Scoutly (Formerly FBAScan) » MWS Limitations on FBA/Used/New Price Display for Database Search

Issue: Database search is missing some FBA offers or used/new prices are not continuous (missing one or more prices in between) Explanation: Amazon MWS program sorts the lowest 20 used and new prices into different groups based on the condition, seller rating, and…

Menu

Sourcing » Scoutly (Formerly FBAScan) scouting app » Menu

Operating Mode Profit Triggers Buy Items List Lock Screen Data Test Settings Account Basic Triggers Advanced Triggers Pricing Column Order & Color Sales Rank Color Audio Review App Download This button will bring you to the Menu…

View Trigger Results

Source » Scoutly (Formerly FBAScan) scouting app » Operation » View Trigger Results

You can tap on “BUY/REJECT” to review the trigger results of the item. Here is a video. How to read Trigger Results: 1. The type of trigger (A) and category used is identified, followed by the item’s list of offers (B) in FBA (Fulfilled by…

Restricted Items

Listing with FBA Support » TurboLister (Beta) » Restricted Items

Amazon can restrict sellers from selling certain items. These items are called Restricted Items. The program will notify you if an item is restricted to your account. Click ‘Menu’ -> ‘Restricted’, the program will open restricted items…

TurboLister (Beta)

Amazon Listing Software with FBA Support (TurboLister) » TurboLister (Beta)

ASellerTool TurboLister software allows you to list items on Amazon as Fulfillment by Amazon (FBA) or Merchant Fulfillment (MF) in just a few simple steps. This software is a FREE Add-On as part of our lite ($9.95), standard ($30) and professional ($35) service…

Referral Program

Referral Program

We offer a great referral program that awards both the referrer and the new user. To be eligible, please follow the instructions below: You (the referrer) refer a new user to use our service and give them your user ID. When the new user signs up for either a…

Menu

Source » PDA Sourcing Software » Menu

Figure 15 Listing: Allows you to scan and list with the PDA. Empty Buy File: Let you clear the barcodes saved as buy during scanning. Program Setting: Configure this software. Basic Trigger: Setup pricing offer used, pricing and rank buying criteria in a default…

What’s New?

Source » PDA Sourcing Software » What’s New?

Changes in 9.6 The Data Download option, which allows downloading directly to the PDA, has been replaced by faster, more reliable download options with PC Downloader or Web Download. Please see http://www.asellertool.com/support/DownloadMain.htm. The new categories…

How Profit Trigger Works

Source » FBAScan » Menu » How Profit Trigger Works

How Profit Trigger Works Summary: The goal of the profit triggers is to find the target list price based on how soon an item can be sold. (We use days with sales and sales rank to determine these.) When tapping on the “Buy” or…

Forget User ID, Password, Account Status and Plan

Account » Forget User ID, Password, Account Status and Plan

If you forget your user ID, password, or check your account status for all your user IDs, please click here. *If you want to check all your accounts, enter the email address you used in the link above.

Plan and Trial

Sourcing » Plan and Trial

We offer three service plans starting at $9.95 a month. Each plan offers you a free trial to evaluate. Plan Lite Standard Professional Live Search Yes No Yes Database Search No Yes Yes …

Reassign Fulfillment Center for Existing Item with FNSKU

Amazon Listing Software with FBA Support (TurboLister) » TurboLister (Beta) » Reassign Fulfillment Center for Existing Item with FNSKU

Amazon can split your FBA items into multiple fulfillment centers. If you do not want to send items to a particular fulfillment center, keep those items in the TurboLister. You can then try to reassign those items to a different Fulfillment Center after several days or…

Enter Account Info

Source » Scoutly (Formerly FBAScan) scouting app » Enter Account Info

!Before you enter the user ID, you need to disconnect the scanner by turning off the scanner or Bluetooth on your phone. After you disconnect your scanner from the phone, the phone’s keyboard will appear. 1. Account Screen 2. Create a New User ID 3. Enter an…

Online Arbitrage (FBATrade)

Online Arbitrage (FBATrade)

Our Online Arbitrage software (FBATrade) allows you to source low priced merchant fulfilled (MF) books or textbooks priced low at offseason and sells high via Amazon FBA program. Here’s how it works: Go to either of the two sites below to find low-priced…

Advanced Triggers

Source » Scoutly (Formerly FBAScan) scouting app » Menu » Advanced Triggers

Advanced Triggers allow experienced sellers to have more customization to set up a trigger. Create a New Trigger: Tap ‘+’ (1) to add a new trigger Check this box (2) to enable the trigger. Enable whether to use the item’s Average Sales Rank…

Sales Rank Does Not Match

Source » FAQ » Sales Rank Does Not Match

Amazon uses sales rank to indicate how fast an item is selling. Sales ranks are always changing. Amazon can update an item’s sales rank every several minutes. Our database or live search can only capture the sales rank at the moment when getting the…

Program Setting Screen

Source » PDA Sourcing Software » Menu » Program Setting Screen

The following is an explanation of what each setting does from top to bottom. On Screen Scanner Button: Check marking this button will cause an on-screen scanner button to appear on the touch screen, which will activate the connected laser scanner when pressed.…

Settings

Source » FBAScan » Menu » Settings

Use Profit Trigger: The app will only use the Profit Triggers if this setting is selected. To learn more about Profit Triggers click here for more info. Classic View: Check this option to obtain the classic view of FBAScan’s Main Screen. 3 Column Pricing…

Scoutly (Formerly FBAScan) scouting app

Source » Scoutly (Formerly FBAScan) scouting app

Scoutly is a scouting app run on your iPhone or Android phone. It allows you to check any item’s Amazon landed price information from an offline database. This offline database search does not require an Internet connection, so you can check items in less than a…

Print FBA UPS Shipping Label with Zebra Printer

Amazon Listing Software with FBA Support » TurboLister (Beta) » Print FBA UPS Shipping Label with Zebra Printer

Print FBA UPS Shipping Label with Zebra 2844 Printer You can use your Zebra 2844 printer to print out multiple FBA shipping labels for UPS with one click. It will generate 2 4×6 inch labels for each box. Please follow the steps below. Download box labels…

IO Exception (IOException)

Support » PDA Support » IO Exception (IOException)

When you scan a book and the program reads IO Exception. It means either your SD card is defective or you did not download the database properly. To troubleshoot, please follow the steps below: If you follow our Multiple SD card recommendation, try your other card…

Shipping Time

Support » Shipping Time

We are usually able to ship your order within 1 business day. For a PDA or a scanner, we ship in USPS Priority Mail. It will arrive at your home in 2 to 3 business days. For example, if you order on Monday, we ship on Tuesday and you will receive it on either…

Scanfob 2002/2005

Support » FBAScan Support » Setting Up Bluetooth Scanners » Scanfob 2002/2005

Step 1: Scan the three barcodes listed below. This will allow the scanner to scan ISBN barcodes. *Step 2: Connecting Scanner via Bluetooth as a Keyboard (HID) Scanfob 2002 Follow the instructions after Setup for connecting Scanfob® 2002 via Bluetooth as a…

Audio

Source » FBAScan » Menu » Audio

You select which audio clip (2) to play for certain scenarios (1). *For quieter operation, you can choose the ‘vibrate’ (3) or ‘no sound’ option from the sound list for any result listed here. Explanation of Audio Indicators Buy: An item is signaled as…

Main Screen

Source » PDA Sourcing Software » Main Screen

Figure 3 1. The current number entered. 2. Shows a shortened title for the current item, and its category. 3. Condition for used offers and number of offers in this group: Letters are used to indicate the condition L = Like New V = Very Good G = Good A =…

“Invalid ISBN” or “Not Found”

Support » PDA Support » “Invalid ISBN” or “Not Found”

Getting “Invalid ISBN or “Not Found” message When scanning books, make sure you scan the ISBN barcode starting with 978, and not the UPC barcode starting with 0 or 1. For pocket-sized books (Mass Market Paperback), the ISBN barcode is on the first…

Configure Basic Trigger

Source » PDA Sourcing Software » Menu » Basic Trigger » Configure Basic Trigger

To configure Basic Triggers, follow the steps below and we also have a video: Step 1: Enter the Basic Trigger screen. Tap ‘Menu’, followed by ‘Basic Trigger’ (Figure 5). Step 2: Tap the category to edit (Figure 6). Step 3: Choose which offer price to…

Data Test

Source » PDA Sourcing Software » Select Menu » Data Test

You can verify that the data on your SD card is working properly by selecting the ‘Data Test’ feature in the select Menu. This will check the licenses and data files afresh to ensure all information is intact and functioning properly. Figure 26 Figure 27 If data…

Number/Title Entry

Source » FBAScan » Number/Title Entry

You can enter ISBN/UPC numbers with an external barcode scanner, camera, or the numpad. You can also enter a title or ASIN with the standard keyboard. Bluetooth Barcode Scanner (Strongly Recommended) Use Camera to Capture ISBN Number. Camera (Not…

Amazon Listing Software with FBA Support (TurboLister)

Amazon Listing Software with FBA Support (TurboLister)

Our listing software quickly lists your items directly on Amazon, creates FBA shipments, prints out UPS Shipping Labels and box content in just a few simple steps. TurboLister is currently in beta for US Marketplace only, so if you have any questions, please feel…

Eject SD Card after Downloading

Support » PDA Support » Eject SD Card after Downloading

Here is a video that will show you how to eject an SD card safely from your computer, so that the database on your SD card does not become corrupted. Instructions: 1. Find File Explorer or your computer’s equivalent (like Finder, if you’re using a…

Amazon MWS Account

Account » Amazon MWS Account

If you have an Amazon professional seller account, you can sync your MWS account with ASellerTool. You can only associate one AST user ID with your MWS account. After you sync your MWS account, you can also use FBAListing software to do MF or FBA…

Bluetooth Barcode Scanner (Recommended)

Source » Scoutly (Formerly FBAScan) scouting app » Number/Title Entry » Bluetooth Barcode Scanner (Recommended)

We recommend using an external Bluetooth barcode scanner to enter a number instantly, which will save you a lot of time. We suggest using the Socket Mobile 7Ci Bluetooth Scanner. It is compatible with Android, iOS, and PDA devices. You can purchase the Socket 7Ci…

Low or No Audio in Scoutly (Formerly FBAScan)

Support » FBAScan Support » Low or No Audio in Scoutly (Formerly FBAScan)

Follow the steps below to troubleshoot low or no audio output Make sure Menu -> Settings -> “Disable Sound” is unchecked. Android Users: Press the volume up button and make sure that “media volume” is adjusted properly iPhone…

Config File Missing

Support » PDA Support » Config File Missing

“Config File Missing” error message: This means the database is not on your SD card or your SD card is defective. There are 2 solutions for this error message: Solution 1: Your current SD card is most likely defective. Take out the SD card Replace with…

Lowest Price in Offer Group

Source » PDA Sourcing Software » Pricing Display » Lowest Price in Offer Group

For each item, Amazon will get 20 lowest prices in both used and new condition, then sort them into different groups based on condition, fulfillment channel (FBA or merchant), and seller rating. Amazon will then return only the lowest price from each group back to our…

Number of Days with Sales for an Item

Source » Scoutly (Formerly FBAScan) scouting app » Operation » Number of Days with Sales for an Item

Definition Number of Days with Sales measures the number of days out of the past 6 months that an item has sold at least one copy. Currently, only books and other media will return Days with Sales. Days with Sales is not available for Non-Media items. If a book or…

About

Source » PDA Sourcing Software » Menu » About

The About window will show some small amount of information about the program and pricing database that is currently on the PDA. Figure 37 Figure 38 Version: This is the current version of the program installed on the device itself. The build number underneath is…

5 Workflows for Adding Items

Listing with FBA Support » TurboLister (Beta) » Batch Listing » 5 Workflows for Adding Items

The program offers 5 different workflows when adding items. Workflow A Presort your items, set a default price and grading options for these items, then scan to add. Here is the video. Turn Price (1) ‘Off’. Turn Grading (2) ‘Off’. Set the default…