We can only issue refunds for a returned PDA if it is a locked down rental from us.

Please follow the steps below to check if your PDA is a locked rental:

  1. In the ASellerTool program, click Menu (1), then click Exit (2)
  2. After you exit the program, if your PDA has a screen similar to the screen(3) below, then it is a rental PDA from us. You can contact us to schedule a return for your deposit.
  3. If you see the screen similar to (4), then you own the PDA. Since it is not a rental PDA, you can resell it on eBay or Amazon. We cannot refund if you return to us, and you need to pay $10 s&h for us to return it to you.

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Please do not use this for support questions.
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