When you scan a book and the program reads IO Exception. It means either your SD card is defective or you did not download database properly.
To troubleshoot, please follow the steps below:
- If you follow our Multiple SD cards recommendations, try your other card to see if that fixes the problem.
- If you do not have a backup SD card, find another SD card to download the database onto. Make sure you set up your SD card here.
- If there is no IO Exception on your new card and you can scan items properly. Then your old card is defective.
- If there is still an IO Exception, then contact us so you can try with a different PDA.
Thanks for your feedback.