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Bluetooth Barcode Scanner (Recommended)
Scoutly (Sourcing) » Scoutly scouting app » Number/Title Entry » Bluetooth Barcode Scanner (Recommended)
We recommend using an external Bluetooth barcode scanner to enter a number instantly, which will save you a lot of time while scouting. We suggest using the Socket Mobile 7Ci Bluetooth Scanner. It is compatible with Android, iOS, and PDA devices. You can purchase the…
Scan Title with Camera
Scoutly (Sourcing) » Scoutly scouting app » Number/Title Entry » Scan Title with Camera
When the book has a barcode, you can use a scanner or camera to scan the barcode. If you only find the ISBN, you use the camera OCR option to scan the ISBN. You can use the title scan feature if you can not see the barcode or ISBN. Scan the cover page first. Steps to…
Camera with Quick Scan Option
Scoutly (Sourcing) » Scoutly scouting app » Number/Title Entry » Camera with Quick Scan Option
Enable/disable Quick Scan iPhone Camera Permission You can tap the barcode symbol or shake your phone (enable in Menu -> Settings -> Shake to Open Camera) to launch the phone’s camera to capture a barcode. However, the camera is much slower than a Bluetooth…
Dell X51 PDA Does not Turn On, Screen not Responding, Buttons do not Work
Support » PDA Support » Dell X51 PDA Does not Turn On, Screen not Responding, Buttons do not Work
Issue: My Dell X51 PDA does not turn on, the screen is not responding, or the buttons do not work. Solution: It is possible that you’ve enabled the lock button on your Dell X51. This will make your PDA lock down and not respond to touch or button commands.…
CamelCamelCamel can not remember my login or Keepa does not Work
Scoutly (Sourcing) » Scoutly scouting app » Support » CamelCamelCamel can not remember my login or Keepa does not Work
Issue: CamelCamelCamel can’t remember my login or Keepa does not Work Solution: Please make sure you Disable Private mode in Safari, then it will remember the login status. Please follow this link for instructions on disabling Private Mode.…
Sales Rank Does Not Match
Scoutly (Sourcing) » FAQ » Sales Rank Does Not Match
Amazon uses sales rank to indicate how fast an item is selling. Sales ranks are always changing. Amazon can update an item’s sales rank every several minutes. Our database or live search can only capture the sales rank at the moment when getting the…
Barcode “Not Found”
Scoutly (Sourcing) » Scoutly scouting app » Support » Setting Up Bluetooth Scanners » Barcode “Not Found”
The screen shows “Not Found” after scanning a barcode. Some users experience the following issue with their Opticon or KDC scanner. The barcode is being scanned in but continues to come up as “not found” until scanned five or six times. This…
Socket Scanner Laser Not Appearing
Support » PDA Support » Socket Scanner Laser Not Appearing
If the scanning laser doesn’t appear when you press the trigger, try performing the following steps on your PDA: Insert the scanner into the back of your PDA Tap the scanner icon in the bottom right corner of the screen. Tap “CF Scan…
Socket Plug in CF Scanner is not Working
Support » PDA Support » Socket Plug in CF Scanner is not Working
. Scanner troubleshooting steps: 1. Gently remove the Socket scanner from the PDA 2. Look inside the PDA’s CF slot (where you insert the scanner) and make sure all pins are all straight up. If…
No Local Database or Not Enough Storage Space
Support » No Local Database or Not Enough Storage Space
No Local Database If you scan an item and receive a message that says “No Local Database – Switch to Live Search,” this means that the database has not been properly downloaded onto your device. See the following steps to troubleshoot this…
Google Voice Recognitions is not supported on this device
Scoutly (Sourcing) » Scoutly scouting app » Support » Google Voice Recognitions is not supported on this device
When you try to use the Microphone to do text to speech search, you have this error: “Google Voice Recognitions is not supported on this device”, you can try to install the Google voice search app. From your Android phone, install the Voice Search…
Received the message “not supported content type”
Scoutly (Sourcing) » Scoutly scouting app » Support » Received the message “not supported content type”
Issue: When you check item on your phone, the screen shows the message “not supported content type” Cause: If your phone connects to a public WiFi hotspot, it may ask for a security authentication or a term agreement before an Internet connection…
Can not Write to this SD Card during Downloading
Support » PDA Support » Can not Write to this SD Card during Downloading
If you see this error message: “Can not write to this SD card G;\. The media is write protected. This card my be defective. Please change to another SD card. It is also possible the SD card is locked. Please refer to this image to make sure the SD card is in…
“Invalid ISBN” or “Not Found”
Support » PDA Support » “Invalid ISBN” or “Not Found”
Getting “Invalid ISBN or “Not Found” message When scanning books, make sure you scan the ISBN barcode starting with 978, and not the UPC barcode starting with 0 or 1. For pocket-sized books (Mass Market Paperback), the ISBN barcode is on the first…
Tap FBA/Used/New Header, Amazon Page is Not Loading
Scoutly (Sourcing) » Scoutly scouting app » Support » Tap FBA/Used/New Header, Amazon Page is Not Loading
Issue After scanning an item, I used to be able to select the column heading “FBA”, “New” and “Used” and the app would display live additional details. Now no details are shown, just a close button with a blank screen. Please see…
Why is Days with Sales not appearing on certain items?
Scoutly (Sourcing) » FAQ » Why is Days with Sales not appearing on certain items?
Products with no available Days with Sales
Install SQL Server LocalDB Manually (TurboLister stop during starting)
TurboLister (Amazon listing software with FBA support) » Support » Install SQL Server LocalDB Manually (TurboLister stop during starting)
If TurboLister stops while starting on your computer, you can try to install the SQL Server LocalDB program manually. Step 1. Check your computer is 32 or 64 bits. Type *system” in start input. Click System Information Review System Type. If it is shown…
Number/Title Entry
Scoutly (Sourcing) » Scoutly scouting app » Number/Title Entry
You can enter ISBN/UPC numbers with an external barcode scanner, camera, or the Numpad. You can also enter a title or ASIN with the standard keyboard. Bluetooth Barcode Scanner (Strongly Recommended) Use Camera to Capture ISBN Number. Camera (Not…
Settings
Scoutly (Sourcing) » Scoutly scouting app » Menu » Settings
1. Use Profit Trigger: The app will use the Profit Trigger. To learn more about Profit Triggers, click here for more info. 2. Classic View: Check this option to obtain the classic view of FBAScan’s Main Screen. 3. Calculate Profit based on FBA: The app…
How Prep Center use TurboLister to List for Multiple Sellers
TurboLister (Amazon listing software with FBA support) » Support » How Prep Center use TurboLister to List for Multiple Sellers
Prep center can use TurboLister to list for multiple customers (Amazon sellers). !After you create a new batch for customer A, please make sure you go to Menu -> Settings and change the account info to customer A. Your customers need to subscribe to the AST…
Operation Modes
Scoutly (Sourcing) » Scoutly scouting app » Operation » Operation Modes
Scoutly supports four operating modes to scan items. DB: (Database Only) The program will only search from the local database on the phone. For items not found in the database, it will return “not found.” You can pull those items away and use live…
Choose box content option and create a shipment
TurboLister (Amazon listing software with FBA support) » Ship screen » Choose box content option and create a shipment
After you click the “Create Shipment” button (1) on the Ship screen, you will see a pop-up screen to let you create a shipment. You must select an option for your box content (2). As an Amazon.com seller, it is recommended that you opt for the Feed…
PC Downloader
Scoutly (Sourcing) » PC Downloader
Our PC Downloader software allows you to download the database to the SD card via an SD card reader. Then you can insert the SD card into your PDA. After you scan an item, the ASellerTool program on the PDA will be able to search the database from the SD card and…
Presort Grading Options
TurboLister (Amazon listing software with FBA support) » Presort Grading Options
If you use workflow 1 or 2, you need to presort items based on condition. You can then turn Grading (1) ‘Off’, set quantity (2), condition (3), SKU Prefix (4), Tax (5), notes (6) (7) before you scan items. Change quantity (2) by clicking on the arrow…
Manual Install PDA Software
PDA Scouting Software » Installation » Manual Install PDA Software
* You can always ship the PDA to us, and we can install it for you for $35 s&h. Contact us at support@asellertool.com for detail. Step 1. To install the scouting software manually, please check here and only choose SD Card Install to PDA, as Windows no longer supports…
Add screen
TurboLister (Amazon listing software with FBA support) » Add screen
*You can keep scanning several products in a row without waiting for the FNSKU label to print out. This will speed up your listing process. 1. Your current workflow. You can click “Pricing” (2) or “Grading” (3) to change to a different…
TurboLister Error Codes
TurboLister (Amazon listing software with FBA support) » Support » TurboLister Error Codes
Error Codes 200: New error. This is a new error in TurboLister. Please report this error with a screenshot so we can check it. 201: NOT_IN_PRODUCT_CATALOG Solution: You can’t sell it in a restricted category for your seller account. You can request approval…
Scoutly Main Screen
Scoutly (Sourcing) » Scoutly scouting app » Operation » Scoutly Main Screen
Video Walk Through A: Main Menu settings. B: Current Operating Mode. Switch between Operating Modes by going to Menu -> Operating Modes. C: Current Product ID Number Entered. You can tap here to enter a number manually or use the “ABC” keyboard to…
Restriction Notification on TurboLister
TurboLister (Amazon listing software with FBA support) » Add screen » Restriction Notification on TurboLister
Amazon does not allow you to sell every product. You need to apply for Amazon approval to sell certain products. This is called an Amazon restriction for your Amazon seller account. TurboLister will notify you if you are not authorized to sell this item TurboLister…
Scanner won’t automatically scan or search
Scoutly (Sourcing) » Scoutly scouting app » Support » Setting Up Bluetooth Scanners » Scanner won’t automatically scan or search
Issue: When I use the socket mobile scanner, it scans the number, but you have to press “search” every time you scan an item. Solution: Your scanner is not adding an ‘Enter” or “Carriage Return” key to the end of your scanned…
Troubleshoot Bluetooth Scanner
Scoutly (Sourcing) » Scoutly scouting app » Support » Setting Up Bluetooth Scanners » Troubleshoot Bluetooth Scanner
If your scanner does not scan barcode, or enter the wrong barcode number, or the number stays on the Scoutly screen, please follow the instructions below. After you connect the scanner to the phone in HID mode, the scanner will act just like a keyboard to the phone.…
PDA Support
Support » PDA Support
Upgrade Dell X51/51V PDA to ROM A12 SDHC Card Cannot Write to this SD Card during Download Remote Desktop Support Config File Missing Wrong or Invalid License IO Exception Dell PDA Does Not Turn On, Screen Not Responding, Buttons Not Responding Transfer to…
MWS Limitations on FBA/Used/New Price Display for Database Search
Scoutly (Sourcing) » Getting Started in Scoutly » MWS Limitations on FBA/Used/New Price Display for Database Search
Issue: Database search is missing some FBA offers, or used/new prices are not continuous (missing one or more prices in between) Explanation: The API imposes limitations to display FBA offers and continuous prices on our app. Amazon’s MWS program sorts the…
Restricted Items
TurboLister (Amazon listing software with FBA support) » Restricted Items
Amazon can restrict sellers from selling certain items. These items are called Restricted Items. The program will notify you if an item is restricted to your account. Click ‘Menu’ -> ‘Restricted’, the program will open restricted items…
Troubleshoot SD card
Support » PDA Support » Troubleshoot SD card
How large is the SD card? If the PDA was from us, it can support up to 16GB SD card. If not, then it can only support a 2GB SD card. After you insert the SD card in your PDA, you can see the SD card through the File Explorer app from your PDA -> Program. If not, the…
Troubleshooting
Scoutly (Sourcing) » PC Downloader » Troubleshooting
*If you need to contact us for any help, please check go to www.asellertool.com/support/Contact.htm Download Failed: Cannot Connect to host Verify your computer has an active internet connection by going to a popular website, like www.google.com . If you can get…
How to View Lic.Txt File on SD Card
Support » PDA Support » How to View Lic.Txt File on SD Card
Insert your SD card into your computer. You can use a USB SD card reader or go directly into the computer. After the SD card is inserted into your computer, File Explorer should open and show your SD card as a disk drive (1) Click on it and you will see the lic.txt…
Audio
Scoutly (Sourcing) » Scoutly scouting app » Menu » Audio
You select which audio clip (2) to play for certain scenarios (1). Android: iPhone: *For quieter operation, you can choose the ‘vibrate’ (3) or ‘no sound’ option from the sound list for any result listed here. Explanation of Audio Indicators…
5 Workflows for Adding Items
TurboLister (Amazon listing software with FBA support) » 5 Workflows for Adding Items
After you create a batch, the program offers you 5 different workflows for adding items into this batch. Click the workflow button to select a workflow. Workflow A Presort your items based on condition, set a default price and grading options for the items to scan,…
Install Scoutly on Android Watch
Scoutly (Sourcing) » Scoutly scouting app » Scoutly App on Android Watch » Install Scoutly on Android Watch
Your Android watch needs to support Google Android Wear OS and have a Play Store app on your watch. If you are looking for an Android watch, we recommend Samsung Galaxy Watch 4 or newer. You can get a slightly used Galaxy Watch 4 for $150 from eBay. If you already…
How to Hire a Remote Worker to List for Me
TurboLister (Amazon listing software with FBA support) » Support » How to Hire a Remote Worker to List for Me
If you ship your items to a remote location or have a remote worker to list for you, please follow the steps below. They can use TurboLister to list your items, create a shipment, do box content and print out 2D box content barcode. But you should not give them…
Trick: Use one box method in private batch
TurboLister (Amazon listing software with FBA support) » Trick: Use one box method in private batch
Live batch gives you the flexibility to use one box method (stop adding items when the box to a fulfillment center is full to create a shipment and skip box content requirement. But live batch can spread your items to multiple fulfillment centers unless you sign up for…
Replenishing Items
TurboLister (Amazon listing software with FBA support) » Replenishing Items
Amazon does not allow sellers to list the same item in the same condition multiple times. The program will ask you to either change to a different condition or replenish the existing listing. To replenish a listing, it will increase its quantity. Configure…
A Note on Restricted Items
PDA Scouting Software » Pricing Display » A Note on Restricted Items
Figure 4 If an item appears as a ‘Restricted Item’, that means that Amazon will not allow certain sellers to list this item for sale, while other sellers can list this item. If you see an item appear as a Restricted Item on the PDA, then it is possible that you…
Overview
PDA Scouting Software » Menu » Advanced Trigger » Overview
Advanced Triggers are for experienced sellers who want more customization when setting a trigger. !If any Advanced Triggers are enabled for a category, the Basic Triggers for that category will not be used. If you want to use Basic Triggers for a category, please make…
Remove Items from Shipment
TurboLister (Amazon listing software with FBA support) » Support » Remove Items from Shipment
If you have an item that is restricted or can not list on Amazon, you can remove the item from your shipment. Go to box screen, find the box number that you put this item. Scan the FNSKU of the item inside (1). Click Unassigned (2) Go to unassigned area,…
Opticon OPN-2006 or Scanfob 2006
Scoutly (Sourcing) » Scoutly scouting app » Support » Setting Up Bluetooth Scanners » Opticon OPN-2006 or Scanfob 2006
Go to Settings -> Bluetooth*from your phone, then disable Bluetooth on your phone. This will ensure the scanner is *Not connected to the phone during the factory reset or configuration of the scanner. Please turn on your scanner, print the HID barcode below, and…
Disable Scanner Beep Sound
Scoutly (Sourcing) » Scoutly scouting app » Support » Setting Up Bluetooth Scanners » Disable Scanner Beep Sound
To disable sound from the Scoutly app, you enable Menu -> Settings -> Disable Sound. To disable the beep sound from the scanner, you need to find the scanner’s user manual and search for a command barcode to disable the beep. From your phone’s…
IO Exception (IOException)
Support » PDA Support » IO Exception (IOException)
When you scan a book and the program reads IO Exception. It means either your SD card is defective or you did not download the database properly. To troubleshoot, please follow the steps below: If you follow our Multiple SD card recommendation, try your other card…
Check Feed Status in the Feed screen
TurboLister (Amazon listing software with FBA support) » Check Feed Status in the Feed screen
After you create a shipment (FBA) or submit a listing feed to Amazon (Merchant Fulfill), you need to check the listing feed status (1) in the Feed screen. You can click ‘Link’ (2) to view the listing feed file submitted to Amazon or right-click on it to…
Important: Scoutly Version 7 and Above Returns Total/Landed Price (List + Shipping Cost)
Scoutly (Sourcing) » Important: Scoutly Version 7 and Above Returns Total/Landed Price (List + Shipping Cost)
Critical Amazon Game Changing Policy: ASellerTool Scouting Programs Now Return LANDED Price. Background: Shipping cost for merchant-fulfilled (Non-FBA) items used to be a fixed $3.99. For example, a $4 list price and $3.99 shipping item will have a total price of…
Config File Missing
Support » PDA Support » Config File Missing
“Config File Missing” error message: This means the database is not on your SD card or your SD card is defective. There are 2 solutions for this error message: Solution 1: Your current SD card is most likely defective. Take out the SD card Replace with…
Multiple Listings
Scoutly (Sourcing) » Scoutly scouting app » Operation » Multiple Listings
A UPC number can have multiple listings on Amazon.com. For example, a 6-pack of Coca-Cola and a 12-pack of Coca-Cola may share a UPC despite being differently packaged products. Depending on what mode you’re in you may or may not be able to view multiple listings…
Use Another Phone
Account » Use Another Phone
You cannot use the same user ID on two phones simultaneously. But you can log out of Scoutly from one phone. Then you can log in to Scoutly on your other phone. Make sure your current phone has a good Internet connection. Go to Menu, and scroll down until you see…
Numpad
Scoutly (Sourcing) » Scoutly scouting app » Number/Title Entry » Numpad
If an item does not have a barcode to scan, you can tap inside Enter number to open the Numpad. You can skip the X if the number ends with the letter X.
Pay with Credit Card instead of PayPal
Account » Pay with Credit Card instead of PayPal
If you do not want to sign up for a subscription or pay with PayPal, we can send you an invoice and you can pay with a credit card. Here is a video to show you how to do it. 1. Let us know whether you need a package or a subscription. If it is a subscription, we need…
Use a New Credit Card to Pay for Your Subscription
Account » Use a New Credit Card to Pay for Your Subscription
Use a New Credit Card You should already have this new credit card as a funding source in your PayPal account. If not, please follow this topic. Login to your Paypal account and click the “Activity” tab. Enter asellertool Change the Date as needed so…
SDHC Card
Support » PDA Support » SDHC Card
Dell Axim X51/X51V PDAs do not officially support SD cards larger than 2GB. Cards larger than 2GB are called SDHC cards. There is, however, software that allows your PDA to read SDHC cards. Since this software is not officially supported by Dell, please use it at…
Sales Score: Number of Days with Sales for an Item
Scoutly (Sourcing) » Scoutly scouting app » Operation » Sales Score: Number of Days with Sales for an Item
Definition Sales Score is the number of days out of the past 6 months that an item has sold at least one copy. Currently, only books and other media will return Sales Score. Sales Score is not available for Non-Media items. If a book or other media doesn’t…
Scoutly Error Codes
Scoutly (Sourcing) » Scoutly scouting app » Support » Scoutly Error Codes
Error Code Explanation and Solution: Please find the same error code and try the solution to see if it will fix your issue. Error Code Error Message Location Solution 2 Please enter account info at Menu -> Account Tap…
Missing Dimensions
TurboLister (Amazon listing software with FBA support) » Support » Missing Dimensions
When TurboLister asks you to enter dimensions, please follow the steps below. To add dimensions to your product, list it on Seller Central and input the dimensions when prompted during shipping. Save the dimensions, but do not proceed any further with the…
Deeply discounted 5 Years or life-time license for ASellerTool FBAScan scouting service
Account » Deeply discounted 5 Years or life-time license for ASellerTool FBAScan scouting service
*This is a great value for the best scouting service in the market. Just make the one-time payment with part of your first month’s profit (We offer a free trial for the first month) from your selling business, and you can use the scouting service with no more…
Free Rental of Windows Laptop with TurboLister for Mac Users
TurboLister (Amazon listing software with FBA support) » Support » Free Rental of Windows Laptop with TurboLister for Mac Users
*Mac users: You can install Parallel which will install a Windows virtual box inside your Mac. This will allow you to install TurboLister. If you do not have a Windows computer to use AST TurboLister, we offer free rental of a Windows laptop computer with $40 Shipping…
Trigger Configuration
PDA Scouting Software » Menu » Advanced Trigger » Trigger Configuration
Figure 14 Trigger Configurations: 1) Enable: Enables/disables this trigger to determine if an item is a buy or reject. 2) Ignore FBA Offer: When checked, this trigger will not consider FBA offers. Only Merchant Fulfilled Prices will be used to select the offer…
Contact Us
Contact Us
FAQ Cancel a subscription Scoutly Error code TurboLister Error code Create new or resume a subscription Use a New Credit Card Refund Policy Change Service Plan Add or remove users Move my account (user ID) to another device How to check if an item is…
Confirm Box Weight, Dimension, and Print out the Shipping Label
TurboLister (Amazon listing software with FBA support) » Box screen » Confirm Box Weight, Dimension, and Print out the Shipping Label
Confirm box weight and dimension, and print out the shipping label Verify the box content option Print 2D barcode labels for the box content Check the manual processing fee of a recent shipment !Don’t convert this shipment into the “Send to…
Scanner Adds Weird Letters and Forces Scoutly into NF Mode
Scoutly (Sourcing) » Scoutly scouting app » Support » Setting Up Bluetooth Scanners » Scanner Adds Weird Letters and Forces Scoutly into NF Mode
Issue: Your Bluetooth scanner acts like a keyboard wedge to your smartphone. The Scoutly app has no knowledge of your Bluetooth scanner. When you scan a barcode, the scanner captures the barcode and uses its own software to translate the barcode into an ISBN or UPC…
Reassign Fulfillment Center for Existing Item with FNSKU
TurboLister (Amazon listing software with FBA support) » Reassign Fulfillment Center for Existing Item with FNSKU
Amazon can split your FBA items into multiple fulfillment centers. If you do not want to send items to a particular fulfillment center, keep those items in the TurboLister. You can then try to reassign those items to a different Fulfillment Center after several days or…
Dashboard
Scoutly (Sourcing) » Scoutly scouting app » Dashboard
Overview Access dashboard via the main screen Overview 1. This icon will lead you to the Download Database screen 2. This icon will lead you to the Scout screen 3. This icon will lead you to the app’s settings 4. This icon will lead you to the…
TurboLister (Amazon listing software with FBA support)
TurboLister (Amazon listing software with FBA support)
ASellerTool TurboLister software allows you to list items on Amazon as Fulfillment by Amazon (FBA) or Merchant Fulfillment (MF) in just a few simple steps. It is as good as any other paid ($$$) listing software, so you can save $40 or more every month from your hard…
Audio Configuration
PDA Scouting Software » Menu » Audio Configuration
When the PDA scans an item and gets a certain result, an audio cue will play from the PDA’s speakers or headset depending on the user’s preference. These audio cues are a good way to tell quickly whether an item is a good buy and are particularly useful if you are…
Holding Bin
TurboLister (Amazon listing software with FBA support) » Ship screen » Holding Bin
Use Assign FC inside Holding Bin to preview Fulfillment assignment If you do not have enough items going to a fulfillment center, you do not need to create a shipment. You can move them into the holding bin. When you do a new batch, you can move items from the holding…
Advanced Triggers
Scoutly (Sourcing) » Scoutly scouting app » Menu » Advanced Triggers
Advanced Triggers allow experienced sellers to have more customization to set up a trigger. Create a New Trigger: Tap ‘+’ (1) to add a new trigger Check this box (2) to enable the trigger. Enable whether to use the item’s Average Sales Rank…
Adjust volume on Android phone
Scoutly (Sourcing) » Scoutly scouting app » Support » Adjust volume on Android phone
Sound volume on Scoutly is controlled by Media Volume in Android phone. To adjust, press the volume up/down button on your Android phone. You should see the Media Volume icon (1). If you do not see it, you are adjusting other sound options such as ringtone, try to tap…
Add a custom link for bookscouter
Scoutly (Sourcing) » Scoutly scouting app » Support » Add a custom link for bookscouter
The current bookscouter icon does not navigate to the site properly. Before we make a release to fix it, you can add a custom link for bookscouter Tap lick icon Tap “Create a new custom URL link” Enter a name such as bookscouter Enter URL:…
Live Batch with Holding Bin Feature to Eliminate Split Shipments and Reduce Box Content
TurboLister (Amazon listing software with FBA support) » Live Batch with Holding Bin Feature to Eliminate Split Shipments and Reduce Box Content
Step by step tutorial on how to eliminate split shipments and also reduce your box content work: Create a new Live (1) batch Because you are working in a live batch, you will see a lot of splits (2) across many Amazon fulfillment centers. This is OK,…
FBA Stranded Inventory
TurboLister (Amazon listing software with FBA support) » Support » FBA Stranded Inventory
Please follow the steps below to troubleshoot your FBA stranded inventory Check the feed status in TurboLister for that shipment, if the feed is complete, then they are successfully listed on Amazon.com. If you do merchant fulfillment, a successful feed means all…
Permission Requirement for Scoutly on iPhone
Scoutly (Sourcing) » Scoutly scouting app » Permission Requirement for Scoutly on iPhone
For Scoutly to run on an iPhone, you will need to grant permissions. Scoutly will use these permissions strictly within the app. We will not share that information with any other 3rd party or use it for purposes other than scouting. Our app will ask you to grant…
Refund Policy
Account » Refund Policy
In general, there is no refund for subscription payments. If you no longer use the service, please cancel it here. Your service will remain active until the current subscription expires. Any unused time will not be refunded. However, there are two exceptions where we…
Move TurboLister to a New Computer
TurboLister (Amazon listing software with FBA support) » Support » Move TurboLister to a New Computer
To move TurboLister to a new computer: Finish your shipment on your current computer. Export JSON file and save the JSON file in your drive. Install TurboLister your new computer. When TurboLister starts, click the Export button and select your JSON…
Fix Feed Error-Code 8567
TurboLister (Amazon listing software with FBA support) » Support » Fix Feed Error-Code 8567
This is the Amazon side issue. The solution here is to try to minimize this issue. It will not fix this issue, but it should be able to list some of your books. Steps: Download version 3.9.3 here. Go to Feed screen. You need to choose to view the feed history…
Download my payment history for tax purpose
Account » Download my payment history for tax purpose
If you want to get a history of your transactions, please log into your PayPal transaction history page. If you do not see the transaction history page above, please do the following: Click Activity Click “All Transactions” Type ASellerTool and…
Bulk Removal Order
TurboLister (Amazon listing software with FBA support) » Bulk Removal Order
TurboLister allows you to create a bulk removal order for your old FBA inventories. In the Dashboard screen, click the Bulk Removal button. Select an operation profile. You can have multiple removal profiles for different removal options. Enter an order ID for…
Eject SD Card after Downloading
Support » PDA Support » Eject SD Card after Downloading
Here is a video that will show you how to eject an SD card safely from your computer, so that the database on your SD card does not become corrupted. Instructions: 1. Find File Explorer or your computer’s equivalent (like Finder, if you’re using a Mac) …
Alternative Payment Method
Account » Alternative Payment Method
If you do not want to use the PayPal subscription payment method, choose the two options below. Credit Card: You can consider package #7 or #8 for three months of prepaid lite or pro plan at https://asellertool.com/packages.html. You can use a credit card. Personal…
Check Restriction
Scoutly (Sourcing) » Scoutly scouting app » Operation » Check Restriction
Based on your selling history, Amazon can restrict you from selling particular products. They are called prohibited items to your seller account. Scoutly offers two kinds of restriction notification. 1. General Restriction Warning. 2. Seller Specific Restriction…
Permission Requirement for Scoutly on Android Phone
Scoutly (Sourcing) » Scoutly scouting app » Permission Requirement for Scoutly on Android Phone
For Scoutly to run on an Android phone, you will need to grant permissions. Scoutly will use these permissions strictly within the app. We will not share that information with any other 3rd party or use it for purposes other than scouting. Our app will ask you to grant…
PDA has No Sound
Support » PDA Support » PDA has No Sound
My PDA does not have sound anymore. Tap the Windows icon in the upper left-hand corner of the screen (1) Tap “Settings” (2) Tap “Sound & Notifications” (3) Make sure only “Programs” (4) is checked Tap OK (5) If there is…
Add a Google DNS server
Scoutly (Sourcing) » Scoutly scouting app » Support » Add a Google DNS server
If Scoutly has a connection error such as “ConnectFailure (no route to host)”, you can try to add a Google DNS server to your phone’s network. Go to the Settings app. Tap on Wi-Fi Tap on the current Wi-Fi network you are on. Scroll down and…
Downloading the Database with Public WiFi
Scoutly (Sourcing) » Scoutly scouting app » Support » Downloading the Database with Public WiFi
Downloading the database through Public Wifi (Ex. Hotel, Library, Restaurant). After you connect to the Public WiFi, you need to use your phone’s browser and go to any webpage like www.google.com. Sometimes, it will navigate to the WiFi provider’s…
How Do I Know If My PDA is a Rental PDA
Support » PDA Support » How Do I Know If My PDA is a Rental PDA
We can only issue refunds for a returned PDA if it is a locked down rental from us. Please follow the steps below to check if your PDA is a locked rental: In the ASellerTool program, click Menu (1), then click Exit (2) After you exit the program, if your PDA has a…
Lowest Price in Offer Group
PDA Scouting Software » Pricing Display » Lowest Price in Offer Group
For each item, Amazon will get the 20 lowest prices in both used and new condition, then sort them into different groups based on condition, fulfillment channel (FBA or merchant), and seller rating. Amazon will then return only the lowest price from each group back to…
Enter Account Info
Scoutly (Sourcing) » Scoutly scouting app » Enter Account Info
!Before entering the user ID, you need to disconnect the scanner by turning off the scanner or Bluetooth on your phone. After you disconnect your scanner from the phone, the phone’s keyboard will appear. 1. Account Screen 2. Create a New User ID 3. Enter an…
Scoutly scouting app
Scoutly (Sourcing) » Scoutly scouting app
Scoutly is a scouting app that runs on your iPhone or Android phone. An offline database allows you to check any item’s Amazon landed price information. This offline database search does not require an Internet connection, so that you can check things in less…
Select Menu
PDA Scouting Software » Select Menu
Figure 16 Data Test: Check downloaded database, if pricing information appears, that means the data is good and can be used. Buy: If an item is showing ‘Buy’, then it is automatically added to the buy.txt file. If it does not give you a buy signal, you can…
Low or No Audio in Scoutly
Scoutly (Sourcing) » Scoutly scouting app » Support » Low or No Audio in Scoutly
Follow the steps below to troubleshoot low or no audio output Make sure Menu -> Settings -> “Disable Sound” is unchecked. Android Users: Press the volume up button and make sure that “media volume” is adjusted properly iPhone…
Voice Search
Scoutly (Sourcing) » Scoutly scouting app » Number/Title Entry » Voice Search
You can use the Voice Search feature to speak a title when there is no barcode to scan. Tap on the Microphone icon to initiate a voice search. If this is the first time you are using this feature, you must tap the ALLOW button for the Scoutly app to be able to…
How It Works
PDA Scouting Software » Menu » Basic Trigger » How It Works
The program will start by comparing the selected offer price and the item’s sales rank, shown in Figure 7 at Configure Basic Trigger. When an item is scanned, the program will select an offer price based, in this order, on whether to ignore FBA Offers, to target…
Move to Another PDA
Support » PDA Support » Move to Another PDA
If you current PDA is defective and you want to use another PDA, please follow the instructions below: If the PDA does not have our software on it, you need to Install our software on your new PDA. The best way to do that is to clone your PDA with our clone…
Clean uninstall TurboLister
TurboLister (Amazon listing software with FBA support) » Support » Clean uninstall TurboLister
If you have a problem starting TurboLister, please follow the steps below to do a clean uninstall first before trying to install again. Download this file to your computer and double-click to run it. It will delete the database used by TurboLister on your…
