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Send program log files

TurboLister (Amazon listing software with FBA support) » Support » Send program log files

Steps Open File Explorer on your computer. Go to c:\users\%USERPROFILE%\AppData\Roaming\FBAListing Make a zip file of FBAListing folder Email the zip file to support@asellertool.com or send via chat

If you’re in need of immediate assistance, click here to start an online chat with us. Sometimes, it can be helpful for us to see the exact issue you are having in the form of a picture or screenshot. You can take a screenshot and then send us the file in the…

Send your TurboLister session file (Export Json File)

TurboLister (Amazon listing software with FBA support) » Support » Send your TurboLister session file (Export Json File)

If you have an issue when using TurboLister, you can send your TurboLister files to us, so we can try to duplicate your issue. Depends on your issue, we will need JSON, Feed and crash log file. 1. JSON File Go to TurboLister, click Menu Click Settings from the…

Troubleshoot Bluetooth Scanner

Scoutly (Sourcing) » Scoutly scouting app » Support » Setting Up Bluetooth Scanners » Troubleshoot Bluetooth Scanner

If your scanner does not scan barcode, or enter the wrong barcode number, or the number stays on the Scoutly screen, please follow the instructions below. After you connect the scanner to the phone in HID mode, the scanner will act just like a keyboard to the phone.…

Troubleshoot SD card

Support » PDA Support » Troubleshoot SD card

How large is the SD card? If the PDA was from us, it can support up to 16GB SD card. If not, then it can only support a 2GB SD card. After you insert the SD card in your PDA, you can see the SD card through the File Explorer app from your PDA -> Program. If not, the…

How to Send Payment through PayPal.Me

Account » How to Send Payment through PayPal.Me

PayPal.Me can be used to submit one-time purchases only. If you do not want to sign up for a subscription or pay for a package with PayPal, you can send us payments using PayPal.Me and you can pay with a credit/debit card instead. 1. Click on the link here. This will…

How to send a loose-leaf books to Amazon warehouse

TurboLister (Amazon listing software with FBA support) » Support » How to send a loose-leaf books to Amazon warehouse

Please follow the steps below to prepare your loose-leaf books. If it comes with a binder, remove the binder. Put the loose-leaf book inside a polybag and seal it. You can buy polybags here. Please make sure you have different sizes, so your polybag can fit the…

Upload Listing Feed File to Amazon Manually

TurboLister (Amazon listing software with FBA support) » Support » Upload Listing Feed File to Amazon Manually

If TurboLister has an issue submitting your listing feed file, you can try to upload your listing feed file to Amazon manually. Click this link log in to your Amazon Seller Central Add Products via the Upload page. Click the Browse button and enter…

How to View Lic.Txt File on SD Card

Support » PDA Support » How to View Lic.Txt File on SD Card

Insert your SD card into your computer. You can use a USB SD card reader or go directly into the computer. After the SD card is inserted into your computer, File Explorer should open and show your SD card as a disk drive (1) Click on it and you will see the lic.txt…

Config File Missing

Support » PDA Support » Config File Missing

“Config File Missing” error message: This means the database is not on your SD card or your SD card is defective. There are 2 solutions for this error message: Solution 1: Your current SD card is most likely defective. Take out the SD card Replace with…

How to configure trigger to check non-media products

Scoutly (Sourcing) » Scoutly scouting app » Support » How to configure trigger to check non-media products

Scoutly only has the “Other” category for non-media. But here is the workaround to configure triggers to check those categories. But you can have multiple trigger sets in the cloud, so each “Other” category can be used for a non-media product…

Move to Another PDA

Support » PDA Support » Move to Another PDA

If you current PDA is defective and you want to use another PDA, please follow the instructions below: If the PDA does not have our software on it, you need to Install our software on your new PDA. The best way to do that is to clone your PDA with our clone…

Direct Link to Keepa

Per Amazon’s request, we have to remove the direct link to Keepa. Add Your Own URL for Research Purpose. Now we allow you to add your own URL link for your research purpose. Please follow the instructions here. Go to Add Custom Link screen and add a URL…

Install Scoutly without Google Play Store (Install APK File)

Scoutly (Sourcing) » Scoutly scouting app » Support » Install Scoutly without Google Play Store (Install APK File)

If you want to install Scoutly without the Google Play store (restore to an older version or install a beta version), please follow the steps below. Download the APK (Android installer file for Scoutly) to your computer or phone (1). If you download to your…

Install Cab File on your PDA/.Net Compact Framework

Support » PDA Support » Install Cab File on your PDA/.Net Compact Framework

Issue You need to install a .Net Compact Framework to your PDA. Solution Download the .Net Compact Framework cab file here. Copy the cab file to your SD card, and insert SD card to your PDA. From the PDA, install the cab file to your PDA by following this…

How to Hire a Remote Worker to List for Me

TurboLister (Amazon listing software with FBA support) » Support » How to Hire a Remote Worker to List for Me

If you ship your items to a remote location or have a remote worker to list for you, please follow the steps below. They can use TurboLister to list your items, create a shipment, do box content and print out 2D box content barcode. But you should not give them…

Use Adding to an Existing Shipment to Reduce Split Shipments

TurboLister (Amazon listing software with FBA support) » Strategy to Reduce Split Shipments » Use Adding to an Existing Shipment to Reduce Split Shipments

If your items are split into multiple shipments like the screen below, you can use both holding bin and add to an existing shipment strategy to reduce split shipments. In the example below, we are able to create only one shipment for 102 items, and move 3 items in the…

Trouble to Use Stylus to Touch Keyboard on PDA Screen

Support » PDA Support » Trouble to Use Stylus to Touch Keyboard on PDA Screen

If you’re having trouble using the stylus to touch the correct letter on the PDA’s keyboard or if you cannot touch the program’s icon, then you need to perform a screen alignment to calibrate the screen. Please refer to the video below on how to use…

How to Use a Different Button to Trigger Socket Scanner

Support » PDA Support » How to Use a Different Button to Trigger Socket Scanner

You can assign any button on the PDA to trigger the Socket Scanner. See this video for an example. Instructions: Click “Today” (1), then click “Settings” (2). In the Settings screen, click “Buttons” (3). In Buttons screen, if…

Strategy to Reduce Split Shipments

TurboLister (Amazon listing software with FBA support) » Strategy to Reduce Split Shipments

If you have a big shipment, Amazon can split your items into multiple shipments. It can be a headache to sellers if you have multiple small shipments with several items. It can also cost you extra money if Amazon requires you to ship to a warehouse across the country.…

Install WinRar to Unzip Files

Support » Install WinRar to Unzip Files

We recommend you use the WinRar program to unzip the zip files you download from this manual. You can download WinRar here. Here are the steps for downloading WinRar: 1. After clicking this link you’ll be directed to the page you see above. Click…

How to Take a Screenshot

Support » How to Take a Screenshot

A screenshot is very important to show us the issue you are facing and will help us to understand the issue better. Even if you think it is not helpful to send a screenshot, we highly recommend you send one as it will help us solve your problem much faster. After you…

How to Fix Stranded Inventory

TurboLister (Amazon listing software with FBA support) » Support » How to Fix Stranded Inventory

Please check this Amazon topic: https://sellercentral.amazon.com/gp/help/201436600

Downloading to the SD Card

Scoutly (Sourcing) » PC Downloader » Downloading to the SD Card

We have a video showing you the process here. Please follow the steps below: If it is a new SD card or from another PDA, you need to setup your SD card with your current PDA before you can use a PC downloader to download the compatible database for your current…

How to build a large shipment

TurboLister (Amazon listing software with FBA support) » Support » How to build a large shipment

!Due to Amazon’s recent API change, we no longer support *Add to the Existing Shipment”. This section is currently obsolete unless Amazon supports this feature again. If you want to build a large shipment, please follow the steps below. Assume you want…

Use Administrator right to install TurboLister

TurboLister (Amazon listing software with FBA support) » Support » Use Administrator right to install TurboLister

When you run the installer of the TurboLister and you run into an issue that is telling you “There is a problem with this Windows Installer package”, you can try the steps below. Right-click on the installer: fbalisting.exe You will see a pop-up…

Move TurboLister to a New Computer

TurboLister (Amazon listing software with FBA support) » Support » Move TurboLister to a New Computer

To move TurboLister to a new computer: Finish your shipment on your current computer. Export JSON file and save the JSON file in your drive. Install TurboLister your new computer. When TurboLister starts, click the Export button and select your JSON…

Error: Cannot Connect to the Internet

TurboLister (Amazon listing software with FBA support) » Support » Error: Cannot Connect to the Internet

The program shows “No Internet connection” Try one of these solutions: Make sure you have an active internet connection. Test this by opening a web browser to see if you can connect to a web page. Check the settings on your Windows Firewall. You can…

How to Save a Web Page

Support » How to Save a Web Page

FireFox Go to the webpage you want to save. Click Menu icon and “Save Page As” Pick a location and save as html file. Email us the html page at support@asellertool.com Chrome Go to the webpage you want to save. Right-click the page and…

Attach Bluetooth Scanner to Your Phone

Scoutly (Sourcing) » Scoutly scouting app » Attach Bluetooth Scanner to Your Phone

Bluetooth scanner connects to your phone via wireless Bluetooth communication. Some users prefer to hold both the phone and the scanner in one hand so they can look at the screen while scanning. To do that, you need to attach the Bluetooth scanner to your phone, so you…

Change to a Different PayPal Account

Account » Change to a Different PayPal Account

If you need to change to a different PayPal account (Email), please follow the following steps. Make a new subscription here with your new PayPal account. If you are still in your old PayPal account during your subscription, please log out of your old PayPal account…

How to Setup Profit Trigger to Check both FBA and MF at the Same Time

Scoutly (Sourcing) » Scoutly scouting app » Menu » Profit Trigger » How to Setup Profit Trigger to Check both FBA and MF at the Same Time

For Amazon sellers who sell both FBA and MF, the Scoutly profit trigger allows you to use one trigger set to check both FBA and MF criteria simultaneously. Scoutly has 20 triggers under a trigger set. You can use half the triggers to check FBA and the other half to…

Add link to show Amazon offer page

Scoutly (Sourcing) » Scoutly scouting app » Operation » Create Custom Website Link » Add link to show Amazon offer page

Amazon is now changing how its offer page is displayed. If you find you can no longer see the Amazon offer page by tapping the used offer number, you can create a custom link. Tap the “Link” icon Tap the “Add a new URL link”…

How to better view YouTube Tutorial Video

Support » How to better view YouTube Tutorial Video

We have an extensive list of tutorial videos on YouTube. To better view the YouTube videos, try the two things below. Make the YouTube Video full screen. Increase video display resolution to the max. Slow down video play speed.

Use Holding Bin to Reduce Split Shipments

TurboLister (Amazon listing software with FBA support) » Strategy to Reduce Split Shipments » Use Holding Bin to Reduce Split Shipments

Amazon’s new FBA inbound shipment policy requires the sellers to accept or reject all shipments within a shipment plan. TurboLister has a very unique feature called Holding Bin to still let sellers reduce split shipments while still conforming to the Amazon new…

How to Find Your Amazon Seller ID

TurboLister (Amazon listing software with FBA support) » How to Find Your Amazon Seller ID

Your Seller ID is not your Amazon store name. It is assigned by Amazon and is usually 14 letters long. Click here to login to your Amazon seller central account and your seller ID (Merchant Token) should appear on the page. If you cannot obtain your Amazon seller…

Use Carton Sizer to Resize Shipping Box

TurboLister (Amazon listing software with FBA support) » Use Carton Sizer to Resize Shipping Box

If you find your box is too big to hold your items, you need to reduce your box size. We recommend Aviditi Carton Sizer/Reducer. You can order from here. Here is a video to show you how to resize your shipping box: Please follow the steps below to resize your…

Go to PDA’s Home Screen

Support » PDA Support » Go to PDA’s Home Screen

Tap the Windows icon (1) in the upper left-hand corner of the screen. Tap the “Today” (2) option from the dropdown menu.

How to Use Scoutly on Android Wear (Watch)

Scoutly (Sourcing) » Scoutly scouting app » Scoutly App on Android Watch » How to Use Scoutly on Android Wear (Watch)

Scoutly supports Android Watch with Google Wear OS (Ex. Samsung Galaxy Watch 4). Scoutly Android Wear app is not a standalone app. It requires the Scoutly Android Phone app to run at the same time. Please follow the steps below to use Scoutly on Android Wear…

Upgrade Dell X51/X51V PDA to Rom A12

Support » PDA Support » Upgrade Dell X51/X51V PDA to Rom A12

*You can always ship the PDA to us and we can install it for you for $35 s&h. Contact us at support@asellertool.com for detail. Backup all personal data from your PDA, as this will wipe out all your data. Get a 1GB or 2GB SD card (4GB or above SDHC Card will not…

Link your MWS account to another AST user ID

Account » Link your MWS account to another AST user ID

Issue When you try to sync your MWS account with ASellerTool, you get error code 71 (1). Your Amazon MWS seller account is already synced with an existing ASellerTool account (2). You cannot sync your MWS account with a different ASellerTool account. If you…

OVER_ASIN_GUIDANCE Error when adding an item to FBA Shipments

TurboLister (Amazon listing software with FBA support) » Support » OVER_ASIN_GUIDANCE Error when adding an item to FBA Shipments

OVER_ASIN_GUIDANCE Error According to Amazon Seller Support, when receiving this message it means that you or Amazon has reached the maximum inventory quota allowed for this product in the FBA warehouse, due to capacity or other restrictions determined by…

Add a New Funding Source to Your PayPal Account

Account » Add a New Funding Source to Your PayPal Account

You can add a new credit card, debit/bank card, or bank account to your PayPal account. These are called funding sources. When you create a subscription for our service, you pick a funding source (credit card, bank account, or PayPal balance), and Paypal will charge…

Can not Write to this SD Card during Downloading

Support » PDA Support » Can not Write to this SD Card during Downloading

If you see this error message: “Can not write to this SD card G;\. The media is write protected. This card my be defective. Please change to another SD card. It is also possible the SD card is locked. Please refer to this image to make sure the SD card is in…

Remove an Item from a Shipment to the Holding Bin

TurboLister (Amazon listing software with FBA support) » Remove an Item from a Shipment to the Holding Bin

If you want to remove an item that is already in a shipment to the holding bin or delete it later from the holding bin, please follow the steps below. Go to the Box screen. Click on the shipment where the item belongs. Move the item to the unassigned. Select the…

How Prep Center use TurboLister to List for Multiple Sellers

TurboLister (Amazon listing software with FBA support) » Support » How Prep Center use TurboLister to List for Multiple Sellers

Prep center can use TurboLister to list for multiple customers (Amazon sellers). !After you create a new batch for customer A, please make sure you go to Menu -> Settings and change the account info to customer A. Your customers need to subscribe to the AST…

Add link to list product on Amazon from the phone

Scoutly (Sourcing) » Scoutly scouting app » Operation » Create Custom Website Link » Add link to list product on Amazon from the phone

This is to show you how to add a custom link, so you can list your product on Amazon from the phone. Tap the link icon. Tap “Add a new URL link” Enter a name (ex. Amazon) enter the URL: https://sellercentral.amazon.com/product-search/search?q=[ASIN]…

Sign up Amazon Inventory Placement Service to Avoid Split Shipments

TurboLister (Amazon listing software with FBA support) » Reassign Fulfillment Center for Existing Item with FNSKU » Sign up Amazon Inventory Placement Service to Avoid Split Shipments

The best way to avoid split shipments is to sign up Amazon Inventory Placement service. You will pay extra for this service, but it will make your workflow more smooth, efficient and save time. Since almost all of your shipments will go to the warehouse close to you.…

Use a New Credit Card to Pay for Your Subscription

Account » Use a New Credit Card to Pay for Your Subscription

Use a New Credit Card You should already have this new credit card as a funding source in your PayPal account. If not, please follow this topic. Login to your Paypal account and click the “Activity” tab. Enter asellertool Change the Date as needed so…

Change Service Plan (Upgrade, Downgrade, from Monthly to Yearly Plan)

Account » Change Service Plan (Upgrade, Downgrade, from Monthly to Yearly Plan)

To change your current service plan, whether it is an upgrade, downgrade, or a change from monthly to yearly, please follow the steps outlined below: Click here to create a new subscription for the desired plan using your current user ID. We cannot change your…

Export Data to 3rd Party Accounting Software & Track Spreadsheet

TurboLister (Amazon listing software with FBA support) » Export Data to 3rd Party Accounting Software & Track Spreadsheet

You can export listing data from one or multiple batches into an Excel CSV Spreadsheet file. Then, you can import this CSV file into other 3rd party accounting software such as Caleb’s Track Spreadsheet. Go to the Batch screen and click Complete on the…

Configure a Trigger to signal when there is no Used FBA competition

Scoutly (Sourcing) » Scoutly scouting app » Support » Configure a Trigger to signal when there is no Used FBA competition

Configure a Trigger to signal when there is no USED FBA competition. When an item has no FBA offer but has high sales velocity, you can still buy when there are low merchant fulfilled prices. This will allow you to ship as FBA and make a higher profit than merchant…

Use OCR to Scan ISBN or UPC Number When There is No Barcode

Scoutly (Sourcing) » Scoutly scouting app » Number/Title Entry » Use OCR to Scan ISBN or UPC Number When There is No Barcode

If the item has no barcode or the barcode is covered, you can tap the “SCAN” button and then toggle to the “OCR” option on the right. It will perform OCR (Optical Character Recognition) on the ISBN or UPC number and send the ISBN or UPC number…

Live Batch with Holding Bin Feature to Eliminate Split Shipments and Reduce Box Content

TurboLister (Amazon listing software with FBA support) » Live Batch with Holding Bin Feature to Eliminate Split Shipments and Reduce Box Content

Step by step tutorial on how to eliminate split shipments and also reduce your box content work: Create a new Live (1) batch Because you are working in a live batch, you will see a lot of splits (2) across many Amazon fulfillment centers. This is OK,…

Use Another Phone

Account » Use Another Phone

You cannot use the same user ID on two phones simultaneously. But you can log out of Scoutly from one phone. Then you can log in to Scoutly on your other phone. Make sure your current phone has a good Internet connection. Go to Menu, and scroll down until you see…

Installation or Uninstallation Issue

TurboLister (Amazon listing software with FBA support) » Support » Installation or Uninstallation Issue

When you install or uninstall TurboLister, Windows shows a popup dialog saying, “The feature you are trying to use is on a network resource that is unavailable.” Please check this link for the solution. You need to download the Troubleshooter program…

FBA Stranded Inventory

TurboLister (Amazon listing software with FBA support) » Support » FBA Stranded Inventory

Please follow the steps below to troubleshoot your FBA stranded inventory Check the feed status in TurboLister for that shipment, if the feed is complete, then they are successfully listed on Amazon.com. If you do merchant fulfillment, a successful feed means all…

Set Minimum and Maximum List Price

TurboLister (Amazon listing software with FBA support) » Set Minimum and Maximum List Price

You can set the minimum and maximum list price for your items. If your item’s list price is lower than your minimum price or higher than your maximum price, the item will be deactivated by Amazon and you will receive an email notification. Click Menu…

Remote Desktop Support

Support » PDA Support » Remote Desktop Support

If you have issues with our desktop software like PC Downloader, Mac downloader, FBAListing, or other software, it is best to allow us to remotely access your desktop to troubleshoot. Please follow the steps below and see this video to show you how to run and install…

Settings

TurboLister (Amazon listing software with FBA support) » Settings

After the program starts, click Menu -> Settings to bring up the Settings screen. AST User ID and password: You need to use the same user ID you used to sync your MWS account with ASellerTool. Amazon Marketplace: Select the country where you are using…

Renew Your MWS Account with ASellerTool

Account » Renew Your MWS Account with ASellerTool

Amazon requires sellers to renew their MWS account with their service provider once a year to keep it active. We will send you an email reminder when it is time for you to renew your MWS account with ASellerTool. Please follow the steps below to renew. Log in to…

IO Exception (IOException)

Support » PDA Support » IO Exception (IOException)

When you scan a book and the program reads IO Exception. It means either your SD card is defective or you did not download the database properly. To troubleshoot, please follow the steps below: If you follow our Multiple SD card recommendation, try your other card…

Low or No Audio in Scoutly

Scoutly (Sourcing) » Scoutly scouting app » Support » Low or No Audio in Scoutly

Follow the steps below to troubleshoot low or no audio output Make sure Menu -> Settings -> “Disable Sound” is unchecked. Android Users: Press the volume up button and make sure that “media volume” is adjusted properly iPhone…

Cancel Subscription

Account » Cancel Subscription

We strive to meet your business needs in the best possible way. If you have a technical, billing, or equipment issue, we would love a second chance to make it right. This way, you can continue to use our complete suite of services: the Scoutly app to scout and…

Change Both Number of Devices and Plan

Account » Change Both Number of Devices and Plan

To scan with multiple devices at the same time, we require that you have an account with a valid subscription for each device you intend to use. For example, if you want to scan with two iPhones then you would need two unique User IDs with an active subscription linked…

No Local Database or Not Enough Storage Space

Support » No Local Database or Not Enough Storage Space

No Local Database If you scan an item and receive a message that says “No Local Database – Switch to Live Search,” this means that the database has not been properly downloaded onto your device. See the following steps to troubleshoot this…

TurboLister Error Codes

TurboLister (Amazon listing software with FBA support) » Support » TurboLister Error Codes

Error Codes 200: New error. This is a new error in TurboLister. Please report this error with a screenshot so we can check it. 201: NOT_IN_PRODUCT_CATALOG Solution: You can’t sell it in a restricted category for your seller account. You can request approval…

TSP 700II (MF ticketing)

TurboLister (Amazon listing software with FBA support) » Printer Setup » TSP 700II (MF ticketing)

Setup TSP 700II in TurboLister for MF ticketing. MF ticketing workflow. TSP 700II thermal printer is used to print out MF tickets, so you can insert it into each item you listed. This will help you locate the item easily once it is sold. It will print SKU info on…

Pay with Credit Card instead of PayPal

Account » Pay with Credit Card instead of PayPal

If you do not want to sign up for a subscription or pay with PayPal, we can send you an invoice and you can pay with a credit card. Here is a video to show you how to do it. 1. Let us know whether you need a package or a subscription. If it is a subscription, we need…

Add a User or Remove a User (Scout Team)

Account » Add a User or Remove a User (Scout Team)

Add a User Remove a User You can use your account on one phone at a time. You will have issues if you share the same account on two phones. If you use two phones simultaneously, you need to subscribe to a second user ID for your second phone. If you use two phones…

Package Delivery Time

Support » Package Delivery Time

We usually ship packages within one business day and use USPS Priority Mail service. This means if you place an order on Monday, we will ship your order by Tuesday. It will take 2 to 3 days for USPS to deliver your package, so you will receive it on Thursday or…

Create a New or Resume Subscription

Account » Create a New or Resume Subscription

*Free Trial: If you are a new user, we will give you 100 live searches to try out the lite plan. If you sign up for a professional program, we will refund your first month’s payment in 7 business days so that you can try the professional plan free for 30…

Affiliate Program – Receive Recurring Cash with Referrals

How to earn cash by making referrals? Refer a new user (who had no subscription history with ASellerTool) to try our products. After the user makes either a PRO or LITE subscription, you will receive a 15% reward for each recurring payment, as long as the…

Alternative Payment Method

Account » Alternative Payment Method

If you do not want to use the PayPal subscription payment method, choose the two options below. Credit Card: You can consider package #7 or #8 for three months of prepaid lite or pro plan at https://asellertool.com/packages.html. You can use a credit card. Personal…

Bulk Upload within a Batch

TurboLister (Amazon listing software with FBA support) » Bulk Upload within a Batch

This program allows you to upload a list of barcodes. You can either scan barcodes into a text file or email, buy file or history file from the FBAScan app on a smartphone. Videos Export Buy File from FBAScan to TurboLister. MF Batch Listing FBA Batch Listing…

Run Scoutly on a Desktop Computer

Scoutly (Sourcing) » Scoutly scouting app » Run Scoutly on a Desktop Computer

Install from Google Play store Install from APK file Scoutly is a mobile app that runs on Android phones, Android tablets, iPhone and iPad. It does not run natively on your desktop computer. But you can install the AndY program on your computer, which will run…

Manual Install PDA Software

PDA Scouting Software » Installation » Manual Install PDA Software

* You can always ship the PDA to us, and we can install it for you for $35 s&h. Contact us at support@asellertool.com for detail. Step 1. To install the scouting software manually, please check here and only choose SD Card Install to PDA, as Windows no longer supports…

Authorize (sync) or renew Amazon Selling Partner Account with ASellerTool

TurboLister (Amazon listing software with FBA support) » Authorize (sync) or renew Amazon Selling Partner Account with ASellerTool

After you authorize your Amazon Selling Partner account (previously called Amazon MWS account) with ASellerTool, you will be able to: Use TurboLister to list your items on Amazon UK & EU Sellers can use Scoutly to check Amazon UK & EU pricing information, Allow…

Check Feed Status in the Feed screen

TurboLister (Amazon listing software with FBA support) » Check Feed Status in the Feed screen

After you create a shipment (FBA) or submit a listing feed to Amazon (Merchant Fulfill), you need to check the listing feed status (1) in the Feed screen. You can click ‘Link’ (2) to view the listing feed file submitted to Amazon or right-click on it to…

Download my payment history for tax purpose

Account » Download my payment history for tax purpose

If you want to get a history of your transactions, please log into your PayPal transaction history page. If you do not see the transaction history page above, please do the following: Click Activity Click “All Transactions” Type ASellerTool and…

PDA Support

Support » PDA Support

Upgrade Dell X51/51V PDA to ROM A12 SDHC Card Cannot Write to this SD Card during Download Remote Desktop Support Config File Missing Wrong or Invalid License IO Exception Dell PDA Does Not Turn On, Screen Not Responding, Buttons Not Responding Transfer to…

Confirm Box Weight, Dimension, and Print out the Shipping Label

TurboLister (Amazon listing software with FBA support) » Box screen » Confirm Box Weight, Dimension, and Print out the Shipping Label

Confirm box weight and dimension, and print out the shipping label Verify the box content option Print 2D barcode labels for the box content Check the manual processing fee of a recent shipment !Don’t convert this shipment into the “Send to…

Restore your previous listing work

TurboLister (Amazon listing software with FBA support) » Support » Restore your previous listing work

There are two ways to restore your previous work. Method 1: Restore with JSON file p. TurboLister save your last 30 days work at C:\Users\%username%\AppData\Roaming\FBAListing\Backups If your computer crashes and you need to restore your previous work, click Menu…

Listing Menu

PDA Scouting Software » Menu » Listing with PDA » Listing Menu

Figure 25 *With the exception of the ‘Close’, ‘About’, ‘Copy Description’, and ‘Import Comment’ commands, all other commands have corresponding barcodes that can be scanned to enable or disable them (scan again), so you do not need to touch the screen.…

Reassign Fulfillment Center for Existing Item with FNSKU

TurboLister (Amazon listing software with FBA support) » Reassign Fulfillment Center for Existing Item with FNSKU

Amazon can split your FBA items into multiple fulfillment centers. If you do not want to send items to a particular fulfillment center, keep those items in the TurboLister. You can then try to reassign those items to a different Fulfillment Center after several days or…

Change Quantity or Remove Item from a Shipment

TurboLister (Amazon listing software with FBA support) » Support » Change Quantity or Remove Item from a Shipment

If you’ve already created a shipment and one of the items failed in the feed (ex. You are not allowed to list an item due to restriction), then you need to go to Amazon Seller Central to remove or change the quantity of the item. Please follow the steps…

Reprint UPS Shipping Labels

TurboLister (Amazon listing software with FBA support) » Support » Reprint UPS Shipping Labels

If you forget to print out UPS shipping labels, there are two options to reprint. Option 1, From your Windows Explorer, go to C:\Users\%username%\AppData\Local\Temp and click Date modified (1) to sort the files by time. Please find the latest pdf file (2) and…

Buy Items List

Scoutly (Sourcing) » Scoutly scouting app » Menu » Buy Items List

This will display the list of items signaled as ‘buy’ by the trigger or added manually by tapping on the ‘Shopping Cart’ icon. Email: Allows you to email this list as a text file. You can then import this file to our FBAListing software (Menu -> Batch)…

Select Menu

PDA Scouting Software » Select Menu

Figure 16 Data Test: Check downloaded database, if pricing information appears, that means the data is good and can be used. Buy: If an item is showing ‘Buy’, then it is automatically added to the buy.txt file. If it does not give you a buy signal, you can…

Installing PC Dowloader

Scoutly (Sourcing) » PC Downloader » Installing PC Dowloader

Quick Installation To install the .Net 3.5 Framework, please download the setup file from this link and run it on your computer. Next, install the Winrar program from this link, enabling you to extract the zip file and the compressed database on your…

Privacy Policy

Introduction ASellerTool Inc. is committed to protecting the privacy of your data. This Privacy Policy explains more specifically what information ASellerTool Inc. (together, “ASellerTool ,” “we” or “us”) collect and receive from Account Holders and End…

TurboLister Release Notes

TurboLister (Amazon listing software with FBA support) » TurboLister Release Notes

Release Notes TurboLister is a FREE listing software for ASellerTool Scoutly users. You can always “download the latest version here. And then view the installation tutorial here. If you already use Scoutly (even on trial), you can also use TurboLister to list…

How Listing Works

PDA Scouting Software » Menu » Listing with PDA » How Listing Works

Step 1: Print out the Command Barcodes from PDA Listing Command Barcodes and the Special Comment Barcode sheet generated from the Listing Tool program. This will allow you to scan them to set their condition, fulfillment channel, and description of the listed…

Windows Vista Installation Problems

Support » Windows Vista Installation Problems

Issue: Setup has detected that the publisher of the file cannot be verified. Click OK to retry the download, or Cancel to exit setup. Solution: You are using Windows Vista or earlier. TurboLister only runs on Windows 7 and above.

History and Watch List

Scoutly (Sourcing) » Scoutly scouting app » Menu » History and Watch List

Scoutly will save your scanning history in the app. And you can select them into a Watch List. When you scan an item from your Watch List, Scoutly will notify you. Go to Menu -> History and Watch List. You will see your scanning history. You can tap the star icon…

Scoutly History Chart or paid Keepa subscription

Scoutly (Sourcing) » Scoutly scouting app » Operation » Scoutly History Chart or paid Keepa subscription

The history of the lowest used offer price, Buy Box price, and sales rank are essential to any successful seller. You can use this info to determine the possible time frame to sell this item at a reasonable price. Scoutly can display up to *2 years” history…

Cloning (X51/X51V Only)

PDA Scouting Software » Installation » Cloning (X51/X51V Only)

* You can always ship the PDA to us and we can install it for you for $35 s&h. Contact us at support@asellertool.com for detail. The easiest way to install our software is to use the “SD Card Cloning” method. This will set up a Dell X51/X51v PDA with all…

SDHC Card

Support » PDA Support » SDHC Card

Dell Axim X51/X51V PDAs do not officially support SD cards larger than 2GB. Cards larger than 2GB are called SDHC cards. There is, however, software that allows your PDA to read SDHC cards. Since this software is not officially supported by Dell, please use it at…

Profit Trigger in the Cloud

Scoutly (Sourcing) » Scoutly scouting app » Menu » Profit Trigger » Profit Trigger in the Cloud

Edit the Profit Trigger in the Cloud Sync Profit Triggers between Phone and Cloud Share Profit Triggers with Other Accounts Edit the Profit Trigger in the Cloud From your phone, tap Cloud (1). From your computer, click…

Build a Scouting Team (Team Mode)

Scoutly (Sourcing) » Scoutly scouting app » Build a Scouting Team (Team Mode)

Team mode If you want to build a scouting team, manage your team members, push different trigger sets to your team members remotely, and enable or disable hidden mode on your team member’s phone, you need to use Scoutly’s Team mode. Add a team…