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Amazon MWS Account

Account » Amazon MWS Account

If you have an Amazon professional seller account, you can sync your MWS account with ASellerTool. You can only associate one AST user ID with your MWS account. After you sync your MWS account, you can also use FBAListing software to do MF or FBA…

MWS Limitations on FBA/Used/New Price Display for Database Search

Source » MWS Limitations on FBA/Used/New Price Display for Database Search

Issue: Database search is missing some FBA offers or used/new prices are not continuous (missing one or more prices in between) Explanation: Amazon MWS program sorts the lowest 20 used and new prices into different groups based on the condition, seller rating and…

FBAScan

Source » FBAScan

FBAScan is a scouting app running on your iPhone or Android phone. It allows you to to check any item’s Amazon landed price information from an offline database. This offline database search does not require an Internet connection, so you can check an item in less…

Important: FBAScan Version 7 returns Total/Landed Price (List + Shipping Cost)

Source » Important: FBAScan Version 7 returns Total/Landed Price (List + Shipping Cost)

Critical Amazon Game Changing Policy and ASellerTool Scouting Programs Now Return LANDED Price. Background: Shipping cost for merchant-fulfilled (Non-FBA) items were used to be a fixed $3.99. For example, an item with $4 list price and $3.99 shipping will have the…

Lowest Price in Offer Group

Source » PDA Sourcing Software » Pricing Display » Lowest Price in Offer Group

For each item, Amazon will get 20 lowest prices in both used and new condition, then sort them into different groups based on condition, fulfillment channel (FBA or merchant), and seller rating. Amazon will then return only the lowest price from each group back to our…

FBAScan Error Code

Support » FBAScan Support » FBAScan Error Code

Error Code Message Location Solution 2 Please enter account info at Menu -> Account Tap Menu->Account and enter user ID and password. Verify your account info here 3 [Your-user-ID] does not exist …

Transfer MWS registration to another AST user account

Account » Transfer MWS registration to another AST user account

Background: One Amazon MWS seller account can only be registered with one AST user account. If you want to transfer the registration to another AST user account, please follow the steps below: Please contact our tech support. On subject line put [Reset MWS…

Scanner Does Not Scan Barcode to the FBAScan App

Support » FBAScan Support » Setting Up Bluetooth Scanners » Scanner Does Not Scan Barcode to the FBAScan App

If you connect the scanner to the phone by HID mode, the scanner will act as a keyboard to the phone. When it scans a barcode, it will send the barcode to the currently active program just as you are typing a number with the phone’s keyboard. To verify your…

Deeply discounted 5 Years or life-time license for ASellerTool FBAScan scouting service

Account » Deeply discounted 5 Years or life-time license for ASellerTool FBAScan scouting service

*This is a great value for the best scouting service in the market. Just make the one-time payment with part of your first month’s profit (We offer a free trial for the first month) from your selling business, and you can use the scouting service with no more…

Mac Downloader for Android

Support » PC Downloader » » Mac Downloader for Android

!Unfortunately, there is no automated program on the Mac like PC Downloader, which can download and transfer the database files to your Android phone automatically. It is strongly suggested that, if you cannot download the database through WiFi, customers with access…

Amazon Listing Software with FBA Support

Amazon Listing Software with FBA Support

You can use our listing software to quickly list your items to Amazon, create FBA shipments and print box content. TurboLister is currently in beta, so if you have any questions, please feel free to let us know.

Voice Entry (Android Only)

Source » FBAScan » Number/Title Entry » Voice Entry (Android Only)

This feature is only available on Android phone. To search for titles via voice, tap the microphone icon.

Remote Support for Android

Source » FBAScan for Android » Remote Support for Android

We recommend you to install TeamViewer QuickSupport app on your phone before contacting us to troubleshoot technical issues. Video is here. Please follow the steps below: Go to the Google Play Store and search for TeamViewer QuickSupport. Install it on your…

Setting up your Android Smartphone

Support » PC Downloader » » Setting up your Android Smartphone

Perquisites In order to use the PC Downloader, customers must have a computer running a Windows Operating system, using Windows XP, Vista, 7, or 8. Customers using Mac computers should follow our instructions at Mac Downloader for Android. Android devices will…

PC Downloader Operation for Android

Support » PC Downloader » » PC Downloader Operation for Android

The PC Downloader’s main screen is explained below. PC Downloader Screen with Instructions for Android Downloads You can ignore the options for SD Card download, Direct to PDA download, and Manual Input. These options are for those customers who use our PDA…

Using PC Downloader for Android

Source » PC Downloader » Using PC Downloader for Android

Setting up your Android Smartphone PC Downloader Operation for Android Troubleshooting Mac Downloader for Android

Tap FBA/Used/New Header, Amazon Page is Not Loading

Support » FBAScan Support » Tap FBA/Used/New Header, Amazon Page is Not Loading

Issue After scanning an item, I used to be able to select the column heading “FBA”, “New” and “Used” and you would display live additional details. Now no details are shown, just a close button with blank screen. Please see video…

Operation

Source » FBAScan » Operation

Operating Modes Main Screen Price from Amazon MWS Displayed in FBAScan Downloading Database Audio and Voice Cue Restricted Item Notification Multiple Listings Title Search

Change Service Plan (Upgrade, Downgrade, from Monthly to Yearly Plan)

Account » Change Service Plan (Upgrade, Downgrade, from Monthly to Yearly Plan)

If you need to change your service plan (upgrade from lite to professional, or downgrade from standard to lite, change from monthly to yearly and etc.), please follow the following steps. Use your current user ID to create a new subscription here with the new…

Setting up your New SD Card or Old Card from Another PDA

Source » PC Downloader » Using PC Downloader for PDA » Setting up your New SD Card or Old Card from Another PDA

*Please make sure your SD card size is 2 GB. If your SD card is larger than 2GB, it is called SDHC card and you need to install this software on your PDA before your PDA can read the SDHC card. 1GB or less SD card is not large enough to hold database. You need to…

Socket Scanner Adds Letter “A” or “L”

Support » Socket Scanner Adds Letter “A” or “L”

Your Socket scanner adds letter “A” or “L” to every scanned barcode You need to perform a factory reset on your scanner by following steps below: Socket CF Scanner Download the instruction here Print out and scan the 2nd barcode to perform…

Socket Plug in CF Scanner is not Working

Support » PDA Support » Socket Plug in CF Scanner is not Working

. Steps to troubleshoot scanner is not working: Remove the Socket scanner from the PDA Look inside PDA CF slot, and make sure all pins are all straight up. If not, it can be the PDA problem. If…

Overview

Source » Overview

Retail Arbitrage You can find valuable items from library, thrift store, yard sale, store liquidation and resell them on Amazon or eBay at higher price for a profit. This is called Retail Arbitrage. Scouting App We provide a solution to allow you to download…

Install

Source » FBAScan » Install

Android Search FBAScan from Google Play store, tap install and open it. Video is here. iPhone Search FBAScan from App store, download and open it.

Content

Content

ASellerTool Inc. provides sourcing, listing and repricing solutions to Amazon sellers. Our plan starts from $9.95 a month and offers 30 days free trial to new users. *Limited time offers: Pay 2 years to get 5 years service, or make a one-time payment with no more…

Restricted Item Notification

Source » FBAScan » Operation » Restricted Item Notification

Based on your selling history, Amazon can restrict you from selling particular products. They are called restricted items to your seller account. When the app starts, you can choose to log in to your Amazon account, so the app can notify you if the item is…

Installation

List » FBAListing Software » Installation

This software requires you to have a Windows 7 or above computer. It can not run on a Windows XP or Mac OS. You can install Windows on your Mac by using Parallel or Vmware. It is currently in Beta, so if you find any issues, please let us know, so we can improve…

Enter Account Info

Source » FBAScan » Enter Account Info

!Before you enter the user ID, you need to disconnect the scanner by turning off the scanner or Bluetooth on your phone. After you disconnect your scanner from the phone, the phone’s keyboard will show up for you to type letter. New User (No user ID yet) From…

Sales Rank Does Not Match

Source » FAQ » Sales Rank Does Not Match

Amazon uses sales rank to indicate how fast an item is selling. Sales rank is always changing. Amazon can update an item’s sales rank every several minutes. Our database or live search can only capture the sales rank at the moment when getting the…

Settings

List » FBAListing Software » Settings

After program starts, click Menu -> Settings to bring up Settings screen. A: AST user ID and password: Use the user ID and password when you sync with ASellerTool your MWS account. B: Amazon seller ID: If you are a US seller, use ATVPDKIKX0DER as Marketplace ID. …

Main Screen

Source » FBAScan » Operation » Main Screen

A: ‘Buy’, ‘Reject’, or a custom message for the current item based on the Basic or Advanced Triggers. You can disable it by unchecking Menu -> Settings -> Enable Triggers. B: Product category. C: Product image. You can tap the image to go to the…

Main Screen

Source » PDA Sourcing Software » Main Screen

Figure 3 1. The current number entered. 2. Shows a shortened title for the current item, and its category. 3. Condition for used offers and number of offers in this group: Letters are used to indicate the condition L = Like New V = Very Good G = Good A =…

MTP/PC Mode (Recommended)

Support » PC Downloader » » PC Downloader Operation for Android » MTP/PC Mode (Recommended)

To setup your device in Media Device (MTP)/PC Mode, follow the steps below after connecting the device to the computer. *Different versions and models of Android phones will give different instructions. These will work as a guideline for most devices, but, if in…

Settings

Source » FBAScan » Menu » Settings

Show Restricted: If the item is restricted to your account, display the restricted message, Display Average Sales Rank: Display the average sales rank over the past six months. This will give you a good indication on how fast the item is selling. It is currently…

Quick Start Guide for FBA Seller (Live Listing)

Amazon Listing Software with FBA Support » TurboLister (Beta) » Quick Start Guide for FBA Seller (Live Listing)

This shows you how to list one item as FBA and create a shipment. The video tutorial is here. Set Fulfillment Channel to FBA in Menu -> Settings Add an item. Turn off 1 and 2 to set the workflow to presort with default price and grade options. Enter…

Online Arbitrage (FBASwap)

Online Arbitrage (FBASwap)

Online Arbitrage software allows you to source low priced merchant fulfilled (MF) items and sell high via Amazon FBA program. And this can be done without leaving your house worth. Here’s how it works: Go to either of the two sites below to find low-priced…

Operating Modes

Source » FBAScan » Operation » Operating Modes

FBAScan supports 4 operating modes to search items. DB: (Database Only) The program will only search from the local database on the phone. No Internet is required, so the result is returned instantly. If you sign up for the standard plan, please use this…

Audio

Source » FBAScan » Menu » Audio

You select which audio clip (2) to play for certain scenarios (1). *For quieter operation, you can choose the ‘vibrate’ (3) or ‘no sound’ option from the sound list for any result listed here. Explanation of Audio Indicators Buy: An item is signaled as…

Program Setting Screen

Source » PDA Sourcing Software » Menu » Program Setting Screen

The following is an explanation of what each setting does from top to bottom. On Screen Scanner Button: Check marking this button will cause an on-screen scanner button to appear on the touch screen, which will activate the connected laser scanner when pressed.…

Troubleshooting

Support » PC Downloader » Using PC Downloader for Android » Troubleshooting

Download Failed: Cannot Connect to Host PC Downloader cannot connect to Asellertool hosting servers. Verify your computer has an active internet connection by using a browser. If an internet connection is present but download does not start, most likely a…

Batch Workflow

Amazon Listing Software with FBA Support » FBAListing Software (Beta) » Batch Workflow

This program allows you to upload a list of barcodes in a text file. You can either scan barcodes into a text file or email buy file or history file from the FBAScan app on smartphone. Videos MF Batch Work Flow Please follow the steps to upload the list of…

Camera (Not Recommended)

Source » FBAScan » Number/Title Entry » Camera (Not Recommended)

You can tap the barcode symbol, or shake the phone (enable in Menu -> Settings -> Shake to Open Camera) to launch the phone’s camera to capture a barcode. However, the camera is much slower compared to using a scanner and will use a lot of battery power. …

Add Screen

Amazon Listing Software with FBA Support » FBAListing Software (Beta) » Add Screen

It shows the current workflow. You can click “Pricing” (2) and “Grading” (3) to change to a different workflow. If “Pricing” is on, then after you add an item, the program will ask you to enter a price. If it is off, then…

Contact Us

Contact Us

*Limited time offers: Pay 2 years to get 5 years service, or make a one-time payment with no more monthly fee! Please see detail here. Business Hours: Monday – Friday, 7:30 AM to 3 PM PST. *Before contacting us, you can quickly find the answer to most questions…

Move Account to Another Phone (Has a New Phone)

Account » Move Account to Another Phone (Has a New Phone)

You cannot use the same user ID on two devices at the same time. Our system allows you to move your account to another phone or PDA under certain conditions. Please follow the instructions below to see if you can transfer your account to your new device…

PDA Sourcing Software

Source » PDA Sourcing Software

The PDA Sourcing Software (Version 10.2) can be used with Windows Mobile 5 and 6.1 devices, such as the Dell Axim X51. PDAs and PDA packages can be found on our Package page. *Our current scouting app is called FBAScan for Android and iPhone. We recommend you to move…

Quick Start Guide for MF Seller

Amazon Listing Software with FBA Support » FBAListing Software (Beta) » Quick Start Guide for MF Seller

This shows you how to list one item as FBA and create a shipment. The video tutorial is here. Set Fulfillment Channel to MF in Menu -> Settings Add an item. Turn off 1 and 2 to set workflow to presort with default price and grade options. Enter a…

Restricted Items

List » FBAListing Software (Beta) » Restricted Items

Amazon can restricted sellers from selling certain items. These items are called Restricted Items. The program will notify you if an item is restricted to your account. Click ‘Menu’ -> ‘Restricted’, the program will open restricted items…

Quick Start Guide for FBA Seller (Batch Listing)

Amazon Listing Software with FBA Support » TurboLister (Beta) » Quick Start Guide for FBA Seller (Batch Listing)

If you ship everything to Amazon in one box, then this is the method you want to use. Video tutorial is here

SerialMagic Gears for Scanfob

Source » Support » Setting Up Bluetooth Scanners » SerialMagic Gears for Scanfob

If you have a Scanfob scanner from SerialIO, you can connect the scanner to the phone with Serial Magic Gears. To connect: Print out the SPP Quickstart Guide from https://serialio.com/support. Install and then open Serial Magic Gears on your phone. Hold down the…

Pricing Display

Source » PDA Sourcing Software » Pricing Display

Lowest Price in Offer Group Use Landed or List Price A Note on Restricted Items

Buy Items List

Source » FBAScan » Menu » Buy Items List

This will display the list of items signaled as ‘buy’ by the trigger or added manually by tapping on the ‘Shopping Cart’ icon. Email: Allows you to email this list as a text file. You can then import this file to our FBAListing software (Menu -> Batch) to…

Presort Grading Options

List » FBAListing Software » Presort Grading Options

If you use workflow 1 or 2, you need to presort items based on condition. You can then turn Grading (1) ‘Off’, set quantity (2), condition (3), SKU Prefix (4), Tax (5), notes (6) (7) before you scan items. Change quantity (2) by clicking on the arrow…

TurboLister (Beta)

Amazon Listing Software with FBA Support » TurboLister (Beta)

ASellerTool TurboLister software allows you to list items on Amazon as Fulfillment by Amazon (FBA) or Merchant Fulfillment (MF). This software is a FREE Add On as part of our lite ($9.95), standard ($30) and professional ($40) plans. The only requirement is you have…

Can not create a shipment and add items

Amazon Listing Software with FBA Support » Support » Can not create a shipment and add items

Error: Can not create a shipment and add items CreateNewShipmentAsync  ErrorCode = 0  Msg = Error in Creating New Shipment  MWSError = True  InternalError = Error: You must include a valid ShipmentId with a call to the CreateInboundShipment operation. Get…

Opticon 2002

Support » FBAScan Support » Setting Up Bluetooth Scanners » Opticon 2002

OPN2002 scanner in general is a very difficult scanner to use. We recommend you get a Scanfob 2006 or Socket 7Ci scanner instead. Please follow the instructions below to connect an OPN2002 scanner to your phone: Here is a video show you how we connect OPN2002…

5 Workflows for Adding Items

Amazon Listing Software with FBA Support » FBAListing Software (Beta) » 5 Workflows for Adding Items

The program offers 5 different workflows when adding items. Turn the printer (4) ‘On’ to print out the FNSKU label after adding an item. Your current workflow is showing in (5). The video tutorial is here. Workflow 1 Presort your items, set a default…

Configure Basic Trigger

Source » PDA Sourcing Software » Menu » Basic Trigger » Configure Basic Trigger

To configure Basic Triggers, follow the steps below and we also have a video: Step 1: Enter the Basic Trigger screen. Tap ‘Menu’, followed by ‘Basic Trigger’ (Figure 5). Step 2: Tap the category to edit (Figure 6). Step 3: Choose which offer price to…

What’s New?

Source » PDA Sourcing Software » What’s New?

Changes in 9.6 The Data Download option, which allows downloading directly to the PDA, has been replaced by faster, more reliable download options with PC Downloader or Web Download. Please see http://www.asellertool.com/support/DownloadMain.htm. The new categories…

Trigger Configuration

Source » PDA Sourcing Software » Menu » Advanced Trigger » Trigger Configuration

Figure 14 Trigger Configurations: 1) Enable: Enables/disables this trigger to determine if an item is a buy or reject. 2) Ignore FBA Offer: When checked, this trigger will not consider FBA offers. Only Merchant Fulfilled Prices will be used to select the offer…

CT 20/30

Source » Support » Setting Up Bluetooth Scanners » CT 20/30

Step 1: Scan the two barcodes below to factory reset your scanner. Step 2: Scan the next three barcodes to place the scanner in Android connection mode. Step 3: Press and hold down the scanner’s power button to turn off, and then press and hold the power…

Basic Triggers

Source » FBAScan » Menu » Basic Triggers

The app uses triggers to signal whether the item is a ‘Buy’ or a ‘Reject’. It will play a sound and display a message based on the result. Configure Basic Triggers Tap a category (1) to edit basic triggers for this category. *The Reset button (2) on the…

Feed Screen

List » FBAListing Software (Beta) » Feed Screen

After you create a shipment (FBA) or submit feed to Amazon (MF), you need to check the feed status (1) in Feed screen. You can click ‘Link’ (2) to view the feed file submitted to Amazon. If the feed status is failed, then you need to click on it (1) to…

How It Works

Source » PDA Sourcing Software » Menu » Advanced Trigger » How It Works

When an item is scanned, the program will start by using the trigger from the top of the list, shown in Figure 13 on Creating New Trigger in Advanced Trigger. When an item is scanned, the program will select an offer price, based on whether to ignore FBA Offers, to…

Replenishing Items

List » FBAListing Software (Beta) » Replenishing Items

Amazon does not allow sellers to list same item in the same condition mulitple times. You need to replenish (increase the quantity) the existing listing if that happens. The program will ask you to either change to a different condition or replenish (increase the…

Advanced Triggers

Source » FBAScan » Menu » Advanced Triggers

Advanced Triggers allow experienced sellers to have more customization to set up a trigger. Create a New Trigger: Tap Add (1) to add a new trigger Check Enable (4) to let app use this trigger to evaluate if the item is a buy or not. If you check Ignore FBA…

Creating New Trigger

Source » PDA Sourcing Software » Menu » Advanced Trigger » Creating New Trigger

Step 1: Choose Category. Tap ‘Menu’, then ‘Advanced Trigger’ (Figure 9 at Configure Basic Trigger), and then tap a category (Figure 12) Figure 12 You can tap the ‘Back’ button (

How Do I Know If My PDA is a Rental PDA

Support » PDA Support » How Do I Know If My PDA is a Rental PDA

On ASellerTool program, click Menu (1), then click Exit (2) After program exits, if your PDA has a screen similar to the screen (3)below, then it is a rental PDA from us. You can contact us to schedule a return for your deposit. If you see the screen similar to…

Public Beta Program

Source » FBAScan » Public Beta Program

Public Beta Program For Android user, you can enroll in our public beta program, so you can get early access to our next release. Please follow the steps below to enroll Login to your google play store account here. Click opt in link:…

Enable Limit Ad Tracking on iPhone

Support » FBAScan Support » Enable Limit Ad Tracking on iPhone

FBAScan says “Wrong License” when you do database search Solution: You need to enable Limit Ad Tracking on your iPhone Launch Settings app on your iPhone, tap on Privacy. Scroll down and tap on Advertising. Enable the switch for Limit Ad…

Title Search

Source » FBAScan » Operation » Title Search

The app allows you to either say or type a title. Android only: To say a title, tap the microphone icon (1). To type a title, you tap the Enter Number box (1), then tap Abc button (2) on the numpad, Type the title in the standard keyboard and tap Search button…

Bluetooth Setting

Support » FBAScan Support » Setting Up Bluetooth Scanners » Bluetooth Setting

!Before pairing the scanner to the phone, it is always good to factory reset the scanner to put it into a clean state. If the scanner is currently connecting to a phone, please make sure you disconnect it before you do factory reset. The easy way to disconnect…

How It Works

Source » PDA Sourcing Software » Menu » Basic Trigger » How It Works

The program will start by comparing the selected offer price and the item’s sales rank, shown in Figure 7 at Configure Basic Trigger. When an item is scanned, the program will select an offer price, based, in this order, on whether to ignore FBA Offers, to target…

Plan and Trial

Source » Plan and Trial

We offer three plans starting from $9.95 a month. Each plan offers you a free trial to evaluate. Plan Lite Standard Professional Live Search Yes No Yes Database Search No Yes Yes TurboLister…

Motorola Symbol CS3070

Source » Support » Setting Up Bluetooth Scanners » Motorola Symbol CS3070

Step 1: Turn on the scanner by pressing down on the ‘M’ button on the bottom of the scanner, until you see a green light appear at the top. The ‘M’ button’s blue light will flash slowly. Step 2: Scan the barcode below to place the scanner in pairing mode. …

A Note on Restricted Items

Scout » PDA Scouting Software » Pricing Display » A Note on Restricted Items

Figure 4 If an item appears as a ‘Restricted Item’, that means that Amazon will not allow certain sellers to list this item for sale, while other sellers can list this item. If you see an item appear as a Restricted Item on the PDA, then it is possible that you…

Error: Can not create shipment and add items

List » Support » Error: Can not create shipment and add items

Error: Can not create shipment and add items Amazon requires seller to create a shipment within 48 hours after the item is assigned to a fulfillment center. After 48 hours you can no longer create a new shipment for the item to that fulfillment center. You can add…

Cancel Subscription

Account » Cancel Subscription

We strive to meet your business needs in the best way possible. If you have any technical, billing or equipment issues, we would love to get a second chance to help solve it. This way you can continue to use our complete suite of services to scout, listing with FBA…

How Listing Works

Source » PDA Sourcing Software » Menu » Listing with PDA » How Listing Works

Step 1: Print out the Command Barcodes from PDA Listing Command Barcodes and the Special Comment Barcode sheet generated from Listing Tool program. This will allow you to scan them to set condition, fulfillment channel, descriptions to the listed item. Step 2: Export…

USB Mass Storage

Support » PC Downloader » » PC Downloader Operation for Android » USB Mass Storage

This mode is used only when you cannot connect your Android device to your computer in MTP/PC Mode, as shown in the previous section. At this time, this mode is depreciated; most smartphones that require a wired connection to download do not have an option to place…

PC Downloader

Source » PC Downloader

Our PC Downloader software will allow you to download the database to the SD card via a SD card reader. Then you can insert the SD card into your PDA. After you scan an item, ASellerTool program on the PDA will be able to search the database from the SD card and…

Shipment Screen (FBA)

List » FBAListing Software » Shipment Screen (FBA)

Create a New Shipment or Add to an Existing Shipment to a Fulfillment Center (FC) Click FC list (1) and select a fulfillment center from the list. The items that go to this selected FC will remain on the screen. Click (4) to select all items or select individual…

KDC 200 200i

Support » FBAScan Support » Setting Up Bluetooth Scanners » KDC 200 200i

Connect (pair) KDC 200 or 200i scanner to your smartphone If your scanner connects to a phone currently, turn off the Bluetooth on your phone, so there is no connection to the scanner. This is needed in order to perform factory reset on your scanner. Download and…

Downloading Database

Source » FBAScan » Operation » Downloading Database

If you want to check the items super fast, you need to download the database to your phone (requiring standard or professional plan). This will allow the app to check the price without the Internet and return the information in less than a second. When you use the…

Scanfob 2002/2005

Support » FBAScan Support » Setting Up Bluetooth Scanners » Scanfob 2002/2005

Step 1: Scan the three barcodes listed below. This will allow the scanner to scan ISBN barcodes. *Step 2: Connecting Scanner via Bluetooth as a Keyboard (HID) Scanfob 2002 Follow the instructions after Setup for connecting Scanfob® 2002 via Bluetooth as a…

Pricing Display

Source » FBAScan » Menu » Pricing Display

Select which offer (FBA, used, or new) (1) in the 1st (left), 2nd (middle) or 3rd (right) column. Specify the font color for the offer type in (2). Set font size for the price in (3). The smaller the font size is, the more prices will show up on the screen…

Socket 7Ci

Support » FBAScan Support » Setting Up Bluetooth Scanners » Socket 7Ci

Here is the video on how to check your scanner is 7Ci or not. Here is the video on how to connect a Socket 7Ci scanner with an Android phone. Please follow the instructions below to connect your Socket 7Ci scanner to your phone: From your phone, go to Settings ->…

Privacy Policy

Privacy Policy

Introduction ASellerTool Inc. is committed to protecting the privacy of your data. This Privacy Policy explains more specifically what information ASellerTool Inc. (together, “ASellerTool ,” “we” or “us”) collect and receive from Account Holders and End…

Audio and Voice Cue

Source » FBAScan » Operation » Audio and Voice Cue

The app can play an audio clip to tell you if the item is worth to buy or not. It can also tell you the price. This will allow you to use Bluetooth scanner and headset to scan an item, listen to the sound to make the purchase decision without looking at the screen. …

Data Test

Source » FBAScan » Menu » Data Test

After you finish downloading the database, tap this to verify that the database displays the correct price. You can also restart the phone and scan familiar items. If you see a significant price change, you need to do live search to confirm the price is…

Downloading to the PDA (Slower Method)

Support » PC Downloader » Using PC Downloader for PDA » PC Downloader Operation » Downloading to the PDA (Slower Method)

*This method is only recommended for users that have older model Compact Flash scanners with flexible backs that can become defective with frequent removal. Users should download directly to the SD if possible, for the fastest and smoothest experience. Downloading to…

Downloading to the SD Card (Recommended)

Source » PC Downloader » Using PC Downloader for PDA » PC Downloader Operation » Downloading to the SD Card (Recommended)

We have a video to show you the whole process here. Please follow the steps below: If it is a new SD card or from another PDA, you need to setup your SD card with your current PDA before you can use PC downloader to download the compatible database for your current…

Overview

Source » PDA Sourcing Software » Menu » Advanced Trigger » Overview

Advanced Triggers are for experienced sellers who want more customization when setting a trigger. !If any Advanced Triggers are enabled for a category, the Basic Triggers for that category will not be used. If you want to use Basic Triggers for a category, please make…

Create a New or Resume Subscription

Account » Create a New or Resume Subscription

*Free Trial: If you are a new user, we will give you 100 live searches to try out the lite plan. If you sign up for a standard or professional program, we will refund your first month’s payment in 7 business days so that you can try standard or professional plan free…

Eject SD Card after Downloading

Support » PDA Support » Eject SD Card after Downloading

Here is the video show you how to eject SD card safely from your computer, so the database in your SD card will not be corrupted.

Enabling/Disabling Hidden Mode

Source » PDA Sourcing Software » Menu » Account » Enabling/Disabling Hidden Mode

Enable Hidden Mode From PDA, click “Menu” -> “Account”. Checkmark “Enable Hidden Mode” (1) Enter a password in the Admin box (2). Click “Save” (3) on the bottom left-hand side of the screen and hidden Mode will be…

Adding Note

List » FBAListing Software (Beta) » Adding Note

Click Menu (1) -> Note (2) to add or edit predefined notes for certain product categories and conditions. Add a New Note Select notes from a category (1). You can click ‘Category’ button (7) to have more categories to appear in the list. Click…

How to Use a Different Button to Trigger Socket Scanner

Support » PDA Support » How to Use a Different Button to Trigger Socket Scanner

You can assign a PDA’s button to trigger Socket Scanner. The video is here to show you how to do it. Click “Today” (1), then click “Settings” (2). In Settings screen, click “Buttons” (3). In Buttons screen, if you already…

Desktop Scanner and Label Printer

Amazon Listing Software with FBA Support » TurboLister (Beta) » Desktop Scanner and Label Printer

Desktop Scanner We use Symbol LS2208 to scan items into TurboLister. Label Printer (FBA Only) It supports both the DYMO 450 and the Zebra 2844 to print out FNSKU label. Follow the steps below to configure the printer: Click Menu -> Printer Select either…

Update Credit Card (Funding Source) for a Subscription

Account » Update Credit Card (Funding Source) for a Subscription

Issue: You want to update with a new credit card for your subscription or received an email from PayPal stating “Subscription Payment Failed” Solution: It is not enough to add a new card to your PayPal, you need to update the subscription with this…

“Invalid ISBN or “Not Found”

Support » PDA Support » “Invalid ISBN or “Not Found”

Get “Invalid ISBN or “Not Found” message When scanning books, make sure you scan the ISBN barcode starting with 978, and not the UPC barcode starting with 0 or 1. For pocket sized books (Mass Market Paperback), the ISBN barcode is on the first…

Socket 8Ci

Support » FBAScan Support » Setting Up Bluetooth Scanners » Socket 8Ci

Please follow this video learn how to connect your Socket 8Ci scanner to your phone. If your scanner was connected to other phone before, you need to disconnect the scanner from that phone by turning off the bluetooth on the phone, then scan the factory reset barcode.…

Wrong or Invalid License

Support » PDA Support » Wrong or Invalid License

Get “Invalid License” error message Solution 1: Your current SD card is defective. If you follow our Multiple SD Cards recommendation, you can quickly switch to your another SD card. Take out SD card Replace with your back up SD card. Try to scan…

Opticon OPN-2006 or Scanfob 2006

Support » FBAScan Support » Setting Up Bluetooth Scanners » Opticon OPN-2006 or Scanfob 2006

From your phone, go to Settings -> Bluetooth, then disable Bluetooth on your phone. This will make sure the scanner is Not connected to the phone during the factory reset or configuration of the scanner. Turn on your scanner, print the HID barcode below and scan…

Listing Menu

Source » PDA Sourcing Software » Menu » Listing with PDA » Listing Menu

Figure 25 *With the exception of the ‘Close’, ‘About’, ‘Copy Description’, and ‘Import Comment’ commands, all other commands have corresponding barcodes that can be scanned to enable or disable them (scan again), so you do not need to touch the screen.…

Troubleshooting

Support » PC Downloader » Using PC Downloader for PDA » Troubleshooting

*If you need to contact us for any help, please check go to www.asellertool.com/support/Contact.htm Download Failed: Cannot Connect to host Verify your computer has an active internet connection by going to a popular website, like www.google.com . If you can get…

Connect Socket Bluetooth Scanner 7Ci with Dell X51 PDA

Source » PDA Sourcing Software » Installation » Connect Socket Bluetooth Scanner 7Ci with Dell X51 PDA

*Instructions below is for connecting Socket 7Ci Scanner to Dell X51 PDA. If you are using other Socket Bluetooth scanner, you need to find the manual with correct corresponding command barcode. Follow the cloning topic to install the clone for Bluetooth scanner on…

Title Search

Source » PDA Sourcing Software » Select Menu » Title Search

For old books that do not have ISBN barcode, you can perform title search by tapping Select ->Title. *Please make sure you have already downloaded data with the title search information included before using Title Search. Figure 17 Figure 18 Tap the keyboard symbol…

Audio Configuration

Source » PDA Sourcing Software » Menu » Audio Configuration

When the PDA scans an item and gets a certain result, an audio cue will play from the PDA’s speakers or headset depending on the user’s preference. These audio cues are a good way to tell quickly whether an item is a good buy and are particularly useful if you are…

Entering Barcodes

Source » PDA Sourcing Software » Entering Barcodes

Using a CF Scanner In order to scan barcode using a CF Scanner, make sure the scanner is inserted into the Compact Flash (CF) slot on the top of the PDA, and then press the “SocketScan” button on your PDA. If you bought the scanner package from us, you can press…

Change Both Number of Devices and Plan

Account » Change Both Number of Devices and Plan

If you need to change number of devices from your subscription and also change to a new plan, please follow the following steps. Each device requires its own unique user id. If you add a new device, you need to create a new user id. After you decide which plan you…

Adjust PDA Screen Time

Support » PDA Support » Adjust PDA Screen Time

From PDA, click “Start” -> “Settings” (1) Click “System” (2), then “Brightness” (3) Click “Battery Power” (4), then click (5), select a screen time out value.

Listing Screen

Source » PDA Sourcing Software » Menu » Listing with PDA » Listing Screen

Figure 23 Comment Box: This shows what comments are currently applied for a selected item, as well as the fulfillment channel, condition, and any special commands that have been enabled. Barcode Entry Bar: This is where you scan item’s barcodes, customized…

Watch List

Source » PDA Sourcing Software » Select Menu » Watch List

The Watch List section allows you to add ISBNs that would when scanned normally come up as a ‘BUY’ or as a ‘REJECT’ will instead come up as ‘WATCH LIST’. Figure 31 Figure 32 Top Text Box: Either the PDA’s virtual keyboard, or the scanner connected to…

Install WinRar to Unzip Files

Support » Install WinRar to Unzip Files

We recommend you use WinRar program to unzip the zip files you download from this manual. You can download WinRar here.

PDA has No Sound

Support » PDA Support » PDA has No Sound

My PDA does not have sound anymore. From PDA, click “Start” (1) Click “Settings” (2) Click “Sound & Notifications” (3) Make sure only “Programs” (4) is checked Click OK (5) If still no sound, follow the steps…

Refund Policy

Account » Refund Policy

Service Refund Similar to other online services (Netflix), we do not offer pro refund after you sign up and cancel. Please make sure that you will use our service for a long term before you sign up for 12 months subscription to receive the discount. A refund is not…

Format SD Card

Support » PDA Support » Format SD Card

If your SD card has error or you want to delete everything from your SD card, you can format the SD card. Steps Insert SD card into your computer. Your computer will show Removable disk (1). That is your SD card. Right click on it and click “Format”…

Install Cab File on your PDA

Support » PDA Support » Install Cab File on your PDA

Issue You need to install .Net Compact Framework to your PDA. Solution Download .Net Compact Framework cab file here. Copy the cab file to your SD card, and insert SD card to your PDA. From the PDA, install the cab file to your PDA by following this…

Shipping Time

Support » Shipping Time

We are usually able to ship your order within 1 business day. For PDA or scanner, we ship in USPS Priority Mail. It will arrive at your home in 2 to 3 business days. Ex. If you order on Monday, we ship on Tuesday and you will receive either on Thursday or…

Multiple Listings

Source » FBAScan » Operation » Multiple Listings

An UPC number can have multiple listings on Amazon.com. Database search: The app can only show one listing. Live search: The app is able to show the multiple listings for the same UPC number. Non media items have higher chance to have multiple listings, We…

How to View Lic.Txt File on SD Card

Support » PDA Support » How to View Lic.Txt File on SD Card

Insert SD card into your SD card reader and insert into your computer’s port File Explorer program will run and show the SD card reader is mapped into a disk (1) Click on it and you will see the lic.txt file (2) Double click the lic.txt file to verify user…

Update an Existing Card on PayPal

Account » Update an Existing Card on PayPal

Update a card Log in to your PayPal account. Click the Profile icon beside “Log Out” and select Profile and settings. Click My money. Click Update next to the card in the Debit and credit cards section. Click Edit or Update Expiration Date under…

Adding Notes

List » FBAListing Software » Presort Grading Options » Adding Notes

Click Category (1) to select categories. Select category (2) to display notes belong to that category. Click on the note (3) to select. Click again to deselect. Click on ‘Delect All’ button (4) to clear all selections. Add additional note in (5). The…

Account

Source » PDA Sourcing Software » Menu » Account

This screen shows you the current account credentials entered into the PDA, as well as the ability to enter ‘Hidden Mode’. Figure 39 Figure 40 User ID: This is current User ID set inside the PDA. This field can be changed if you do decide to switch the User…

Move to Another PDA

Support » PDA Support » Move to Another PDA

If you current PDA is defective and you want to use another PDA, please follow the instructions below: Install our software on your new PDA. The best way to do that is to clone your PDA with our clone software if your PDA is Dell Axim X51 or X51V. Setup all the SD…

Forget User ID, Password, Account Status and Plan

Account » Forget User ID, Password, Account Status and Plan

If you forget your user ID, password, or check your account status for all your user IDs, please click here. *If you want to check all your accounts, enter the email address you used in the link above.

CamelCamelCamel can not remember my login or Keepa does not Work

Support » FBAScan Support » CamelCamelCamel can not remember my login or Keepa does not Work

[Issue] CamelCamelCamel can not remember my login or Keepa does not Work [ANS] Please make sure you Disable Private mode in Safari, then it will remember the login status. Please follow this link.

Pay with Credit Card instead of PayPal

Account » Pay with Credit Card instead of PayPal

If you do not want to sign up a subscription or pay a package with PayPal, we can send you an invoice, so you can pay with credit card. Here is a video to show you how to do it. Let us know whether you need a package or a subscription. If it is a subscription, we…

Can not Write to this SD Card during Downloading

Support » PDA Support » Can not Write to this SD Card during Downloading

If you see this error message: “Can not write to this SD card G;\. The media is write protected. This card my be defective. Please change to another SD card. It is possible the SD card is locked. Please refer to this image to make sure the SD card is in…

Lock Screen

Source » FBAScan » Menu » Lock Screen

This will lock the screen, so you can put the phone inside your pocket. You use a Bluetooth scanner to scan barcodes, and listen to the audio, voice, or vibrate cue without looking at the screen. To keep the screen bright in lock mode, enable Menu -> Settings ->…

Upgrade Dell X51/X51V PDA to Rom A12

Support » PDA Support » Upgrade Dell X51/X51V PDA to Rom A12

Backup all personal data from your PDA, as this will wipe out all your data. Get a 1GB or 2GB SD card (4GB or above SDHC Card does not work), insert to a computer, right click it and choose to format the SD card into FAT32 According to your PDA model,…

SDHC Card

Support » PDA Support » SDHC Card

Dell Axim X51/X51V PDA does not officially support SD card larger than 2GB. They are called SDHC card. We found a software that allows your PDA to read SDHC card. Since this software is not officially supported by Dell, please use it at your own risk. Video to…

Error: Can not Connect to the Internet

Amazon Listing Software with FBA Support » Support » Error: Can not Connect to the Internet

The program shows “No Internet connection” Solutions: You have an active Internet connection. (You can go to YouTube). You either disable Windows firewall or enable TurboLister program in both private and public network. You enable proxy…

Review App

Source » FBAScan » Menu » Review App

Before you leave a negative review, please contact us so we can get a chance to help you to resolve any issues. If you are satisfied with this app, please leave a positive review to encourage us to deliver even better app in the future.

Standard Keyboard

Source » FBAScan » Number/Title Entry » Standard Keyboard

To enter a title or ASIN, you tap Abc button on the numpad to open the standard keypad. *If you use a Bluetooth scanner, you need to disconnect the scanner (turn off Bluetooth on your phone), before you can use the standard keyboard. Some scanners allow you to…

Change to a Different PayPal Account (Email)

Account » Change to a Different PayPal Account (Email)

If you need to change to a different PayPal account (Email), please follow the following steps. Make a new subscription here with your new PayPal account. Cancel your old subscription. Please follow the steps here. If there is any overlapping time between your 2…

Download Database with a Public WiFi

Support » FBAScan Support » Download Database with a Public WiFi

You try to download database with a Public WiFi. For example, you are traveling and stay in a hotel room. After you connect to the Public WiFi, you need to use your phone’s browser to go to www.google.com. Sometimes, it will navigate to the WiFi…

Referral Program

Referral Program

We offer a great referral program that awards both the referrer and new user. To be eligible, please follow the instructions below: You (the referrer) refer a new user to use our service and give him your user ID. When the new user signs up either a standard or a…

Link Your Card on PayPal

Account » Link Your Card on PayPal

You can link your credit card, debit/bank card or bank account on PayPal. They are called funding source. When you sign up for our service, you pick one funding source and Paypal will charge this funding source periodically to pay for the subscription. Link a new…

Receive the message “not supported content type”

Support » FBAScan Support » Receive the message “not supported content type”

Issue: When you check item on your phone, the screen shows the message “not supported content type” Cause: If your phone connects to a public WiFi hot spot, it may ask for a security authentication or term agreement before an Internet connection can be…

Scanner Won’t Automatically Scan

Support » FBAScan Support » Setting Up Bluetooth Scanners » Scanner Won’t Automatically Scan

Issue: When I use the socket mobile scanner, it scans the number, but you have to press search every time you scan an item. Solution: Your scanner is not adding an ‘Enter” or “Carriage Return” key to the end of your scanned data (basically…

About

Source » PDA Sourcing Software » Menu » About

The About window will show some small amount of information about the program and pricing database that is currently on the PDA. Figure 37 Figure 38 Version: This is the current version of the program installed on the device itself. The build number underneath is…

Menu

Source » PDA Sourcing Software » Menu

Figure 15 Listing: Allows you to scan and list with the PDA. Empty Buy File: Let you clear the barcodes saved as buy during scanning. Program Setting: Configure this software. Basic Trigger: Setup pricing offer used, pricing and rank buying criteria in a default…

Add or Remove a Device / Sign up with Multiple Phones

Account » Add or Remove a Device / Sign up with Multiple Phones

Add a new device Each device/phone requires its own unique user id. You can not use the same user id on more than one device. We offer volume discount for multiple accounts for standard and professional plan. The pricing plan is here. For standard and professional…

Data Test

Source » PDA Sourcing Software » Select Menu » Data Test

You can verify that the data on your SD card is working properly by selecting the ‘Data Test’ feature in the select Menu. This will check the licenses and data files afresh to ensure all information is intact and functioning properly. Figure 26 Figure 27 If data…

Multiple SD Cards

Source » PDA Sourcing Software » Best Practice » Multiple SD Cards

You download the pricing database to a SD card. Our program on PDA will search this database on the SD card to return the pricing information. So it is Mission Critical to have multiple SD cards with you when you go out scouting. If your current SD card fail in the…