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Account

Create a New Subscription Account Status Move Account to a New Phone Change Number of Devices Upgrade or Downgrade Plan Change Both Number of Devices and Plan Link Your Card on PayPal Update an Existing Card on PayPal Update your Funding Source on…

Account Deletion

Account » Account Deletion

If you want to delete your account, please follow the steps below: Cancel subscription. Email support@asellertool.com with the subject Account Deletion, state your user ID and explain why you want to delete your account.

Enter Account Info

Scoutly (Sourcing) » Scoutly scouting app » Enter Account Info

!Before entering the user ID, you need to disconnect the scanner by turning off the scanner or Bluetooth on your phone. After you disconnect your scanner from the phone, the phone’s keyboard will appear. 1. Account Screen 2. Create a New User ID 3. Enter an…

Enter Account Info in PDA

PDA Scouting Software » Menu » Enter Account Info in PDA

Click Menu (1) on the left bottom of the screen, then click “Account” (2) “User ID” (1) is the account information of this PDA. You can change the user ID by click on the keyboard icon on the bottom (6). “Password” (2) needs…

Renew Your MWS Account with ASellerTool

Account » Renew Your MWS Account with ASellerTool

Amazon requires sellers to renew their MWS account with their service provider once a year to keep it active. We will send you an email reminder when it is time for you to renew your MWS account with ASellerTool. Please follow the steps below to renew. Log in to…

Change to a Different PayPal Account

Account » Change to a Different PayPal Account

If you need to change to a different PayPal account (Email), please follow the following steps. Make a new subscription here with your new PayPal account. If you are still in your old PayPal account during your subscription, please log out of your old PayPal account…

Forget User ID, Password, Account Status and Plan

Account » Forget User ID, Password, Account Status and Plan

If you forget your user ID and password or check your account status for all your user IDs, please click here to retrieve. You will receive the following email with all of your accounts and their information linked to that email. *If you want to check all your…

Link your MWS account to another AST user ID

Account » Link your MWS account to another AST user ID

Issue When you try to sync your MWS account with ASellerTool, you get error code 71 (1). Your Amazon MWS seller account is already synced with an existing ASellerTool account (2). You cannot sync your MWS account with a different ASellerTool account. If you…

Add a New Funding Source to Your PayPal Account

Account » Add a New Funding Source to Your PayPal Account

You can add a new credit card, debit/bank card, or bank account to your PayPal account. These are called funding sources. When you create a subscription for our service, you pick a funding source (credit card, bank account, or PayPal balance), and Paypal will charge…

Authorize (sync) or renew Amazon Selling Partner Account with ASellerTool

TurboLister (Amazon listing software with FBA support) » Authorize (sync) or renew Amazon Selling Partner Account with ASellerTool

After you authorize your Amazon Selling Partner account (previously called Amazon MWS account) with ASellerTool, you will be able to: Use TurboLister to list your items on Amazon UK & EU Sellers can use Scoutly to check Amazon UK & EU pricing information, Allow…

Use a New Credit Card to Pay for Your Subscription

Account » Use a New Credit Card to Pay for Your Subscription

Use a New Credit Card You should already have this new credit card as a funding source in your PayPal account. If not, please follow this topic. Login to your Paypal account and click the “Activity” tab. Enter asellertool Change the Date as needed so…

Use Another Phone

Account » Use Another Phone

You cannot use the same user ID on two phones simultaneously. But you can log out of Scoutly from one phone. Then you can log in to Scoutly on your other phone. Make sure your current phone has a good Internet connection. Go to Menu, and scroll down until you see…

Scoutly Error Codes

Scoutly (Sourcing) » Scoutly scouting app » Support » Scoutly Error Codes

Error Code Explanation and Solution: Please find the same error code and try the solution to see if it will fix your issue. Error Code Error Message Location Solution 2 Please enter account info at Menu -> Account Tap…

Check Restriction

Scoutly (Sourcing) » Scoutly scouting app » Operation » Check Restriction

Based on your selling history, Amazon can restrict you from selling particular products. They are called prohibited items to your seller account. Scoutly offers two kinds of restriction notification. 1. General Restriction Warning. 2. Seller Specific Restriction…

Change Password or Email

Account » Change Password or Email

Change your password: Go to ASellerTool portal site here. Change your email: Click here. If you’re looking to recover a lost or forgotten password, please click here.

Sharing Profit Triggers Between Accounts

Scoutly (Sourcing) » Scoutly scouting app » Menu » Profit Trigger » Sharing Profit Triggers Between Accounts

To share your trigger sets with other accounts: Let him login to Scoutly with your account. Download profit triggers Change back to his account on the account screen. Now his phone has your trigger sets. Add him to your scout team, you can…

Deeply discounted 5 Years or life-time license for ASellerTool FBAScan scouting service

Account » Deeply discounted 5 Years or life-time license for ASellerTool FBAScan scouting service

*This is a great value for the best scouting service in the market. Just make the one-time payment with part of your first month’s profit (We offer a free trial for the first month) from your selling business, and you can use the scouting service with no more…

Getting Started in Scoutly

Scoutly (Sourcing) » Getting Started in Scoutly

Installing, Creating the User ID, and Scanning Your First Item 1) Install Scoutly in the Google Play Store (Android) or the Apple Store (iPhone). Click here for more info. 2) Create a new username for the device by going to Menu -> Account in Scoutly or tapping on…

How Prep Center use TurboLister to List for Multiple Sellers

TurboLister (Amazon listing software with FBA support) » Support » How Prep Center use TurboLister to List for Multiple Sellers

Prep center can use TurboLister to list for multiple customers (Amazon sellers). !After you create a new batch for customer A, please make sure you go to Menu -> Settings and change the account info to customer A. Your customers need to subscribe to the AST…

Build a Scouting Team (Team Mode)

Scoutly (Sourcing) » Scoutly scouting app » Build a Scouting Team (Team Mode)

Team mode If you want to build a scouting team, manage your team members, push different trigger sets to your team members remotely, and enable or disable hidden mode on your team member’s phone, you need to use Scoutly’s Team mode. Add a team…

Socket Scanner Warranty

Scoutly (Sourcing) » FAQ » Socket Scanner Warranty

Check if your scanner is still under warranty. Create a socket scanner customer account. Login to your account. Create a warranty request ticket.

Troubleshoot SD card

Support » PDA Support » Troubleshoot SD card

How large is the SD card? If the PDA was from us, it can support up to 16GB SD card. If not, then it can only support a 2GB SD card. After you insert the SD card in your PDA, you can see the SD card through the File Explorer app from your PDA -> Program. If not, the…

Add a User or Remove a User (Scout Team)

Account » Add a User or Remove a User (Scout Team)

Add a User Remove a User You can use your account on one phone at a time. You will have issues if you share the same account on two phones. If you use two phones simultaneously, you need to subscribe to a second user ID for your second phone. If you use two phones…

How to View Lic.Txt File on SD Card

Support » PDA Support » How to View Lic.Txt File on SD Card

Insert your SD card into your computer. You can use a USB SD card reader or go directly into the computer. After the SD card is inserted into your computer, File Explorer should open and show your SD card as a disk drive (1) Click on it and you will see the lic.txt…

Installation

TurboLister (Amazon listing software with FBA support) » Installation

This software can only run on a Windows 7 with service pack 1 or above computer. It cannot run on a Mac or Windows XP computer. We recommend Windows 10 computers with SSD drive. *If you do not have a Windows computer to use, we can rent you a fully installed Windows…

Create a New or Resume Subscription

Account » Create a New or Resume Subscription

*Free Trial: If you are a new user, we will give you 100 live searches to try out the lite plan. If you sign up for a professional program, we will refund your first month’s payment in 7 business days so that you can try the professional plan free for 30…

How to Hire a Remote Worker to List for Me

TurboLister (Amazon listing software with FBA support) » Support » How to Hire a Remote Worker to List for Me

If you ship your items to a remote location or have a remote worker to list for you, please follow the steps below. They can use TurboLister to list your items, create a shipment, do box content and print out 2D box content barcode. But you should not give them…

Contact Us

FAQ Cancel a subscription Scoutly Error code TurboLister Error code Create new or resume a subscription Use a New Credit Card Refund Policy Change Service Plan Add or remove users Move my account (user ID) to another device How to check if an item is…

Wrong or Invalid License

Support » PDA Support » Wrong or Invalid License

“Invalid License” error message Solution 1: Your current SD card is defective. If you follow our Multiple SD Cards recommendation, you can quickly switch to your another SD card. Take out the SD card Replace with your back up SD card. Try to scan…

Restricted Items

TurboLister (Amazon listing software with FBA support) » Restricted Items

Amazon can restrict sellers from selling certain items. These items are called Restricted Items. The program will notify you if an item is restricted to your account. Click ‘Menu’ -> ‘Restricted’, the program will open restricted items…

Enabling/Disabling Hidden Mode

PDA Scouting Software » Menu » Enter Account Info in PDA » Enabling/Disabling Hidden Mode

Enable Hidden Mode From PDA, click “Menu” -> “Account”. Checkmark “Enable Hidden Mode” (1) Enter a password in the Admin box (2). Click “Save” (3) on the bottom left-hand side of the screen and hidden Mode will be…

Affiliate Program – Receive Recurring Cash with Referrals

How to earn cash by making referrals? Refer a new user (who had no subscription history with ASellerTool) to try our products. After the user makes either a PRO or LITE subscription, you will receive a 15% reward for each recurring payment, as long as the…

Privacy Policy

Introduction ASellerTool Inc. is committed to protecting the privacy of your data. This Privacy Policy explains more specifically what information ASellerTool Inc. (together, “ASellerTool ,” “we” or “us”) collect and receive from Account Holders and End…

Plan and Trial

We offer two service plans starting at $9.95 per month. Each plan offers you a free trial to evaluate. A subscription to the Lite plan allows you to scan and scout items in the Scoutly app using the live search feature, which requires an internet connection. A…

Set up your New SD Card or Card from Old PDA

Scoutly (Sourcing) » PC Downloader » Set up your New SD Card or Card from Old PDA

*You need to use an SD card with a size of at least 2GB or larger. If the PDA was purchased from us, then it can read up to 16GB SD card. If you have your own PDA, then it can only read 2GB SD card. If have one of the scenarios below, you will need to set up the SD…

Settings

TurboLister (Amazon listing software with FBA support) » Settings

After the program starts, click Menu -> Settings to bring up the Settings screen. AST User ID and password: You need to use the same user ID you used to sync your MWS account with ASellerTool. Amazon Marketplace: Select the country where you are using…

Turbo Lister

Scoutly (Sourcing) » Scoutly scouting app » Menu » Turbo Lister

This is a mobile extension for our TurboLister listing software, that is designed for a fast and easy listing of items to your Amazon Seller Account and creates FBA shipment. You can find more information about Turbo Lister by going Here PickList Merchant Fulfilled…

How to Find Your Amazon Seller ID

TurboLister (Amazon listing software with FBA support) » How to Find Your Amazon Seller ID

Your Seller ID is not your Amazon store name. It is assigned by Amazon and is usually 14 letters long. Click here to login to your Amazon seller central account and your seller ID (Merchant Token) should appear on the page. If you cannot obtain your Amazon seller…

TurboLister (Amazon listing software with FBA support)

ASellerTool TurboLister software allows you to list items on Amazon as Fulfillment by Amazon (FBA) or Merchant Fulfillment (MF) in just a few simple steps. It is as good as any other paid ($$$) listing software, so you can save $40 or more every month from your hard…

Troubleshooting

Scoutly (Sourcing) » PC Downloader » Troubleshooting

*If you need to contact us for any help, please check go to www.asellertool.com/support/Contact.htm Download Failed: Cannot Connect to host Verify your computer has an active internet connection by going to a popular website, like www.google.com . If you can get…

Change Both Number of Devices and Plan

Account » Change Both Number of Devices and Plan

To scan with multiple devices at the same time, we require that you have an account with a valid subscription for each device you intend to use. For example, if you want to scan with two iPhones then you would need two unique User IDs with an active subscription linked…

Audio

Scoutly (Sourcing) » Scoutly scouting app » Menu » Audio

You select which audio clip (2) to play for certain scenarios (1). Android: iPhone: *For quieter operation, you can choose the ‘vibrate’ (3) or ‘no sound’ option from the sound list for any result listed here. Explanation of Audio Indicators…

Restriction Notification on TurboLister

TurboLister (Amazon listing software with FBA support) » Add screen » Restriction Notification on TurboLister

Amazon does not allow you to sell every product. You need to apply for Amazon approval to sell certain products. This is called an Amazon restriction for your Amazon seller account. TurboLister will notify you if you are not authorized to sell this item TurboLister…

Alternative Payment Method

Account » Alternative Payment Method

If you do not want to use the PayPal subscription payment method, choose the two options below. Credit Card: You can consider package #7 or #8 for three months of prepaid lite or pro plan at https://asellertool.com/packages.html. You can use a credit card. Personal…

How to Use Scoutly on Android Wear (Watch)

Scoutly (Sourcing) » Scoutly scouting app » Scoutly App on Android Watch » How to Use Scoutly on Android Wear (Watch)

Scoutly supports Android Watch with Google Wear OS (Ex. Samsung Galaxy Watch 4). Scoutly Android Wear app is not a standalone app. It requires the Scoutly Android Phone app to run at the same time. Please follow the steps below to use Scoutly on Android Wear…

TurboLister Error Codes

TurboLister (Amazon listing software with FBA support) » Support » TurboLister Error Codes

Error Codes 200: New error. This is a new error in TurboLister. Please report this error with a screenshot so we can check it. 201: NOT_IN_PRODUCT_CATALOG Solution: You can’t sell it in a restricted category for your seller account. You can request approval…

Creating a 2D Barcode for Box Content

TurboLister (Amazon listing software with FBA support) » Creating a 2D Barcode for Box Content

Enable the 2D barcode from your seller account. Print out the 2D barcode. Enter weight for each box and pay for the shipment. Before you can print out the 2D barcode for the box content, you need to enable it from your Amazon seller account. You only need to do…

Profit Trigger in the Cloud

Scoutly (Sourcing) » Scoutly scouting app » Menu » Profit Trigger » Profit Trigger in the Cloud

Edit the Profit Trigger in the Cloud Sync Profit Triggers between Phone and Cloud Share Profit Triggers with Other Accounts Edit the Profit Trigger in the Cloud From your phone, tap Cloud (1). From your computer, click…

Pay with Credit Card instead of PayPal

Account » Pay with Credit Card instead of PayPal

If you do not want to sign up for a subscription or pay with PayPal, we can send you an invoice and you can pay with a credit card. Here is a video to show you how to do it. 1. Let us know whether you need a package or a subscription. If it is a subscription, we need…

Run Scoutly on a Desktop Computer

Scoutly (Sourcing) » Scoutly scouting app » Run Scoutly on a Desktop Computer

Install from Google Play store Install from APK file Scoutly is a mobile app that runs on Android phones, Android tablets, iPhone and iPad. It does not run natively on your desktop computer. But you can install the AndY program on your computer, which will run…

Change Quantity or Remove Item from a Shipment

TurboLister (Amazon listing software with FBA support) » Support » Change Quantity or Remove Item from a Shipment

If you’ve already created a shipment and one of the items failed in the feed (ex. You are not allowed to list an item due to restriction), then you need to go to Amazon Seller Central to remove or change the quantity of the item. Please follow the steps…

Wrong License/Limit Ad Tracking on iPhone

Scoutly (Sourcing) » Scoutly scouting app » Support » Wrong License/Limit Ad Tracking on iPhone

Issue FBAScan says “Wrong License” when you do a database search on your iPhone. This is because you disabled ad tracking on your iPhone, so your phone’s device license key keeps changing. There are two solutions. Solution 1: Enable “Limit Ad…

Dashboard

Scoutly (Sourcing) » Scoutly scouting app » Dashboard

Overview Access dashboard via the main screen Overview 1. This icon will lead you to the Download Database screen 2. This icon will lead you to the Scout screen 3. This icon will lead you to the app’s settings 4. This icon will lead you to the…

Content

ASellerTool Inc. provides two software : Scoutly for scouting, and TurboLister for listing to Amazon sellers with one low pricing plan from $8.83 a month (when choosing annual plan) and we offer a 30-day free trial to new users of our professional plan. You can cancel…

Cancel Subscription

Account » Cancel Subscription

We strive to meet your business needs in the best possible way. If you have a technical, billing, or equipment issue, we would love a second chance to make it right. This way, you can continue to use our complete suite of services: the Scoutly app to scout and…

Scoutly History Chart or paid Keepa subscription

Scoutly (Sourcing) » Scoutly scouting app » Operation » Scoutly History Chart or paid Keepa subscription

The history of the lowest used offer price, Buy Box price, and sales rank are essential to any successful seller. You can use this info to determine the possible time frame to sell this item at a reasonable price. Scoutly can display up to *2 years” history…

Cloning (X51/X51V Only)

PDA Scouting Software » Installation » Cloning (X51/X51V Only)

* You can always ship the PDA to us and we can install it for you for $35 s&h. Contact us at support@asellertool.com for detail. The easiest way to install our software is to use the “SD Card Cloning” method. This will set up a Dell X51/X51v PDA with all…

Advanced Triggers

Scoutly (Sourcing) » Scoutly scouting app » Menu » Advanced Triggers

Advanced Triggers allow experienced sellers to have more customization to set up a trigger. Create a New Trigger: Tap ‘+’ (1) to add a new trigger Check this box (2) to enable the trigger. Enable whether to use the item’s Average Sales Rank…

Enabling Buyback Offers

Scoutly (Sourcing) » Scoutly scouting app » Operation » Enabling Buyback Offers

As a bookseller, there are several good reasons to utilize BuyBack pricing info to increase your profit: When you are restricted by Amazon to sell a certain book (happen more often to a new seller account), you can choose to sell it to a BuyBack company at a fair…

Scoutly Main Screen

Scoutly (Sourcing) » Scoutly scouting app » Operation » Scoutly Main Screen

Video Walk Through A: Main Menu settings. B: Current Operating Mode. Switch between Operating Modes by going to Menu -> Operating Modes. C: Current Product ID Number Entered. You can tap here to enter a number manually or use the “ABC” keyboard to…