The topic you requested could not be found.
Related topics are listed below.

Remote Desktop Support

Support » PDA Support » Remote Desktop Support

If you have issues with our desktop software like PC Downloader, Mac downloader, FBAListing or other software, it is best to allow us to remote to your desktop to troubleshoot. Please follow the steps below and we have a video to show you how to run and install. We…

Amazon Listing Software with FBA Support

Amazon Listing Software with FBA Support

You can use our listing software to quickly list your items to Amazon, create FBA shipments and print box content. TurboLister is currently in beta, so if you have any questions, please feel free to let us know.

Troubleshooting

Support » PC Downloader » Using PC Downloader for PDA » Troubleshooting

*If you need to contact us for any help, please check go to www.asellertool.com/support/Contact.htm Download Failed: Cannot Connect to host Verify your computer has an active internet connection by going to a popular website, like www.google.com . If you can get…

How to Save a Web Page

Support » How to Save a Web Page

FireFox Go to the webpage you want to save. Click Menu icon and “Save Page.” Chrome Pick a location and save as html file. Email us the html page at support@asellertool.com

Send Log Files

List » Support » Send Log Files

Steps Open File Explorer on your computer. Go to c:\users\%USERPROFILE%\AppData\Roaming\FBAListing Make a zip file of FBAListing folder Email the zip file to support@asellertool.com or send via chat

Transfer MWS registration to another AST user account

Account » Transfer MWS registration to another AST user account

Background: One Amazon MWS seller account can only be registered with one AST user account. If you want to transfer the registration to another AST user account, please follow the steps below: Please contact our tech support. On subject line put [Reset MWS…

Trouble Shooting Scanner Issues

Support » FBAScan Support » Setting Up Bluetooth Scanners » Trouble Shooting Scanner Issues

KDC 200/200i possible solution: “I figured out what was the problem. After the update to support typing when paired with a scanner, the issue arose. I am using very popular 3rd party keyboard app, SwiftKey and it was causing complication. The fix the issue, I…

SerialMagic Gears for Scanfob

Source » Support » Setting Up Bluetooth Scanners » SerialMagic Gears for Scanfob

If you have a Scanfob scanner from SerialIO, you can connect the scanner to the phone with Serial Magic Gears. To connect: Print out the SPP Quickstart Guide from https://serialio.com/support. Install and then open Serial Magic Gears on your phone. Hold down the…

Change to a Different PayPal Account (Email)

Account » Change to a Different PayPal Account (Email)

If you need to change to a different PayPal account (Email), please follow the following steps. Make a new subscription here with your new PayPal account. Cancel your old subscription. Please follow the steps here. If there is any overlapping time between your 2…

MTP/PC Mode (Recommended)

Support » PC Downloader » » PC Downloader Operation for Android » MTP/PC Mode (Recommended)

To setup your device in Media Device (MTP)/PC Mode, follow the steps below after connecting the device to the computer. *Different versions and models of Android phones will give different instructions. These will work as a guideline for most devices, but, if in…

Troubleshooting

Support » PC Downloader » Using PC Downloader for Android » Troubleshooting

Download Failed: Cannot Connect to Host PC Downloader cannot connect to Asellertool hosting servers. Verify your computer has an active internet connection by using a browser. If an internet connection is present but download does not start, most likely a…

Refund Policy

Account » Refund Policy

Service Refund Similar to other online services (Netflix), we do not offer pro refund after you sign up and cancel. Please make sure that you will use our service for a long term before you sign up for 12 months subscription to receive the discount. A refund is not…

Contact Us

Contact Us

*Limited time offers: Pay 2 years to get 5 years service, or make a one-time payment with no more monthly fee! Please see detail here. Business Hours: Monday – Friday, 7:30 AM to 3 PM PST. *Before contacting us, you can quickly find the answer to most questions…

Change Service Plan (Upgrade, Downgrade, from Monthly to Yearly Plan)

Account » Change Service Plan (Upgrade, Downgrade, from Monthly to Yearly Plan)

If you need to change your service plan (upgrade from lite to professional, or downgrade from standard to lite, change from monthly to yearly and etc.), please follow the following steps. Use your current user ID to create a new subscription here with the new…

Content

Content

ASellerTool Inc. provides sourcing, listing and repricing solutions to Amazon sellers. Our plan starts from $9.95 a month and offers 30 days free trial to new users. *Limited time offers: Pay 2 years to get 5 years service, or make a one-time payment with no more…

Presort Grading Options

List » FBAListing Software » Presort Grading Options

If you use workflow 1 or 2, you need to presort items based on condition. You can then turn Grading (1) ‘Off’, set quantity (2), condition (3), SKU Prefix (4), Tax (5), notes (6) (7) before you scan items. Change quantity (2) by clicking on the arrow…

Scanfob 2002/2005

Support » FBAScan Support » Setting Up Bluetooth Scanners » Scanfob 2002/2005

Step 1: Scan the three barcodes listed below. This will allow the scanner to scan ISBN barcodes. *Step 2: Connecting Scanner via Bluetooth as a Keyboard (HID) Scanfob 2002 Follow the instructions after Setup for connecting Scanfob® 2002 via Bluetooth as a…

SDHC Card

Support » PDA Support » SDHC Card

Dell Axim X51/X51V PDA does not officially support SD card larger than 2GB. They are called SDHC card. We found a software that allows your PDA to read SDHC card. Since this software is not officially supported by Dell, please use it at your own risk. Video to…

Move Account to Another Phone (Has a New Phone)

Account » Move Account to Another Phone (Has a New Phone)

You cannot use the same user ID on two devices at the same time. Our system allows you to move your account to another phone or PDA under certain conditions. Please follow the instructions below to see if you can transfer your account to your new device…

Lowest Price in Offer Group

Source » PDA Sourcing Software » Pricing Display » Lowest Price in Offer Group

For each item, Amazon will get 20 lowest prices in both used and new condition, then sort them into different groups based on condition, fulfillment channel (FBA or merchant), and seller rating. Amazon will then return only the lowest price from each group back to our…

Change Both Number of Devices and Plan

Account » Change Both Number of Devices and Plan

If you need to change number of devices from your subscription and also change to a new plan, please follow the following steps. Each device requires its own unique user id. If you add a new device, you need to create a new user id. After you decide which plan you…

Data Test

Source » PDA Sourcing Software » Select Menu » Data Test

You can verify that the data on your SD card is working properly by selecting the ‘Data Test’ feature in the select Menu. This will check the licenses and data files afresh to ensure all information is intact and functioning properly. Figure 26 Figure 27 If data…

How Listing Works

Source » PDA Sourcing Software » Menu » Listing with PDA » How Listing Works

Step 1: Print out the Command Barcodes from PDA Listing Command Barcodes and the Special Comment Barcode sheet generated from Listing Tool program. This will allow you to scan them to set condition, fulfillment channel, descriptions to the listed item. Step 2: Export…

Entering Barcodes

Source » PDA Sourcing Software » Entering Barcodes

Using a CF Scanner In order to scan barcode using a CF Scanner, make sure the scanner is inserted into the Compact Flash (CF) slot on the top of the PDA, and then press the “SocketScan” button on your PDA. If you bought the scanner package from us, you can press…

What’s New?

Source » PDA Sourcing Software » What’s New?

Changes in 9.6 The Data Download option, which allows downloading directly to the PDA, has been replaced by faster, more reliable download options with PC Downloader or Web Download. Please see http://www.asellertool.com/support/DownloadMain.htm. The new categories…

Add or Remove a Device / Sign up with Multiple Phones

Account » Add or Remove a Device / Sign up with Multiple Phones

Add a new device Each device/phone requires its own unique user id. You can not use the same user id on more than one device. We offer volume discount for multiple accounts for standard and professional plan. The pricing plan is here. For standard and professional…

Mac Downloader for Android

Support » PC Downloader » » Mac Downloader for Android

!Unfortunately, there is no automated program on the Mac like PC Downloader, which can download and transfer the database files to your Android phone automatically. It is strongly suggested that, if you cannot download the database through WiFi, customers with access…

Downloading to the PDA (Slower Method)

Support » PC Downloader » Using PC Downloader for PDA » PC Downloader Operation » Downloading to the PDA (Slower Method)

*This method is only recommended for users that have older model Compact Flash scanners with flexible backs that can become defective with frequent removal. Users should download directly to the SD if possible, for the fastest and smoothest experience. Downloading to…

Privacy Policy

Privacy Policy

Introduction ASellerTool Inc. is committed to protecting the privacy of your data. This Privacy Policy explains more specifically what information ASellerTool Inc. (together, “ASellerTool ,” “we” or “us”) collect and receive from Account Holders and End…