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Install WinRar to Unzip Files
Support » Install WinRar to Unzip Files
We recommend you use the WinRar program to unzip the zip files you download from this manual. You can download WinRar here. Here are the steps for downloading WinRar: 1. After clicking this link you’ll be directed to the page you see above. Click…
Install Scoutly
Scoutly (Sourcing) » Scoutly scouting app » Install Scoutly
Install on Android Install on iPhone Android Search Scoutly in the Google Play store, tap install, then open it. iPhone Search Scoutly in the App Store, download it, and open it.
Use Administrator right to install TurboLister
TurboLister (Amazon listing software with FBA support) » Support » Use Administrator right to install TurboLister
When you run the installer of the TurboLister and you run into an issue that is telling you “There is a problem with this Windows Installer package”, you can try the steps below. Right-click on the installer: fbalisting.exe You will see a pop-up…
Manual Install TurboLister
TurboLister (Amazon listing software with FBA support) » Support » Manual Install TurboLister
We recommend Windows 10. If you have Windows 7, make sure you upgrade to Windows 7 service pack 1 Issue: During installation, there is a pop-up window that telling you “A program run as part of the setup did not finish as expected. Contact your support personnel…
Install Dymo 450
TurboLister (Amazon listing software with FBA support) » Printer Setup » Install Dymo 450
Please follow the steps below to install the Dymo 450 Turbo printer. Download Dymo 450 Turbo printer software driver from the Dymo website. Double click the driver file to Install. Turn on Dymo 450 Turbo printer and connect its USB cable to your…
Install Scoutly without Google Play Store (Install APK File)
Scoutly (Sourcing) » Scoutly scouting app » Support » Install Scoutly without Google Play Store (Install APK File)
If you want to install Scoutly without the Google Play store (restore to an older version or install a beta version), please follow the steps below. Download the APK (Android installer file for Scoutly) to your computer or phone (1). If you download to your…
Manual Install PDA Software
PDA Scouting Software » Installation » Manual Install PDA Software
* You can always ship the PDA to us, and we can install it for you for $35 s&h. Contact us at support@asellertool.com for detail. Step 1. To install the scouting software manually, please check here and only choose SD Card Install to PDA, as Windows no longer supports…
Install Scoutly on Android Watch
Scoutly (Sourcing) » Scoutly scouting app » Scoutly App on Android Watch » Install Scoutly on Android Watch
Your Android watch needs to support Google Android Wear OS and have a Play Store app on your watch. If you are looking for an Android watch, we recommend Samsung Galaxy Watch 4 or newer. You can get a slightly used Galaxy Watch 4 for $150 from eBay. If you already…
Install Cab File on your PDA/.Net Compact Framework
Support » PDA Support » Install Cab File on your PDA/.Net Compact Framework
Issue You need to install a .Net Compact Framework to your PDA. Solution Download the .Net Compact Framework cab file here. Copy the cab file to your SD card, and insert SD card to your PDA. From the PDA, install the cab file to your PDA by following this…
Install SQL Server LocalDB Manually (TurboLister stop during starting)
TurboLister (Amazon listing software with FBA support) » Support » Install SQL Server LocalDB Manually (TurboLister stop during starting)
If TurboLister stops while starting on your computer, you can try to install the SQL Server LocalDB program manually. Step 1. Check your computer is 32 or 64 bits. Type *system” in start input. Click System Information Review System Type. If it is shown…
How to configure trigger to check non-media products
Scoutly (Sourcing) » Scoutly scouting app » Support » How to configure trigger to check non-media products
Scoutly only has the “Other” category for non-media. But here is the workaround to configure triggers to check those categories. But you can have multiple trigger sets in the cloud, so each “Other” category can be used for a non-media product…
Move to Another PDA
Support » PDA Support » Move to Another PDA
If you current PDA is defective and you want to use another PDA, please follow the instructions below: If the PDA does not have our software on it, you need to Install our software on your new PDA. The best way to do that is to clone your PDA with our clone…
Direct Link to Keepa
Direct Link to Keepa
Per Amazon’s request, we have to remove the direct link to Keepa. Add Your Own URL for Research Purpose. Now we allow you to add your own URL link for your research purpose. Please follow the instructions here. Go to Add Custom Link screen and add a URL…
How to Hire a Remote Worker to List for Me
TurboLister (Amazon listing software with FBA support) » Support » How to Hire a Remote Worker to List for Me
If you ship your items to a remote location or have a remote worker to list for you, please follow the steps below. They can use TurboLister to list your items, create a shipment, do box content and print out 2D box content barcode. But you should not give them…
Use Adding to an Existing Shipment to Reduce Split Shipments
TurboLister (Amazon listing software with FBA support) » Strategy to Reduce Split Shipments » Use Adding to an Existing Shipment to Reduce Split Shipments
If your items are split into multiple shipments like the screen below, you can use both holding bin and add to an existing shipment strategy to reduce split shipments. In the example below, we are able to create only one shipment for 102 items, and move 3 items in the…
Trouble to Use Stylus to Touch Keyboard on PDA Screen
Support » PDA Support » Trouble to Use Stylus to Touch Keyboard on PDA Screen
If you’re having trouble using the stylus to touch the correct letter on the PDA’s keyboard or if you cannot touch the program’s icon, then you need to perform a screen alignment to calibrate the screen. Please refer to the video below on how to use…
How to Use a Different Button to Trigger Socket Scanner
Support » PDA Support » How to Use a Different Button to Trigger Socket Scanner
You can assign any button on the PDA to trigger the Socket Scanner. See this video for an example. Instructions: Click “Today” (1), then click “Settings” (2). In the Settings screen, click “Buttons” (3). In Buttons screen, if…
How to send a loose-leaf books to Amazon warehouse
TurboLister (Amazon listing software with FBA support) » Support » How to send a loose-leaf books to Amazon warehouse
Please follow the steps below to prepare your loose-leaf books. If it comes with a binder, remove the binder. Put the loose-leaf book inside a polybag and seal it. You can buy polybags here. Please make sure you have different sizes, so your polybag can fit the…
Strategy to Reduce Split Shipments
TurboLister (Amazon listing software with FBA support) » Strategy to Reduce Split Shipments
If you have a big shipment, Amazon can split your items into multiple shipments. It can be a headache to sellers if you have multiple small shipments with several items. It can also cost you extra money if Amazon requires you to ship to a warehouse across the country.…
How to Take a Screenshot
Support » How to Take a Screenshot
A screenshot is very important to show us the issue you are facing and will help us to understand the issue better. Even if you think it is not helpful to send a screenshot, we highly recommend you send one as it will help us solve your problem much faster. After you…
How to Fix Stranded Inventory
TurboLister (Amazon listing software with FBA support) » Support » How to Fix Stranded Inventory
Please check this Amazon topic: https://sellercentral.amazon.com/gp/help/201436600
Downloading to the SD Card
Scoutly (Sourcing) » PC Downloader » Downloading to the SD Card
We have a video showing you the process here. Please follow the steps below: If it is a new SD card or from another PDA, you need to setup your SD card with your current PDA before you can use a PC downloader to download the compatible database for your current…
How to build a large shipment
TurboLister (Amazon listing software with FBA support) » Support » How to build a large shipment
!Due to Amazon’s recent API change, we no longer support *Add to the Existing Shipment”. This section is currently obsolete unless Amazon supports this feature again. If you want to build a large shipment, please follow the steps below. Assume you want…
Move TurboLister to a New Computer
TurboLister (Amazon listing software with FBA support) » Support » Move TurboLister to a New Computer
To move TurboLister to a new computer: Finish your shipment on your current computer. Export JSON file and save the JSON file in your drive. Install TurboLister your new computer. When TurboLister starts, click the Export button and select your JSON…
Error: Cannot Connect to the Internet
TurboLister (Amazon listing software with FBA support) » Support » Error: Cannot Connect to the Internet
The program shows “No Internet connection” Try one of these solutions: Make sure you have an active internet connection. Test this by opening a web browser to see if you can connect to a web page. Check the settings on your Windows Firewall. You can…
How to Save a Web Page
Support » How to Save a Web Page
FireFox Go to the webpage you want to save. Click Menu icon and “Save Page As” Pick a location and save as html file. Email us the html page at support@asellertool.com Chrome Go to the webpage you want to save. Right-click the page and…
Attach Bluetooth Scanner to Your Phone
Scoutly (Sourcing) » Scoutly scouting app » Attach Bluetooth Scanner to Your Phone
Bluetooth scanner connects to your phone via wireless Bluetooth communication. Some users prefer to hold both the phone and the scanner in one hand so they can look at the screen while scanning. To do that, you need to attach the Bluetooth scanner to your phone, so you…
How to Send Payment through PayPal.Me
Account » How to Send Payment through PayPal.Me
PayPal.Me can be used to submit one-time purchases only. If you do not want to sign up for a subscription or pay for a package with PayPal, you can send us payments using PayPal.Me and you can pay with a credit/debit card instead. 1. Click on the link here. This will…
Change to a Different PayPal Account
Account » Change to a Different PayPal Account
If you need to change to a different PayPal account (Email), please follow the following steps. Make a new subscription here with your new PayPal account. If you are still in your old PayPal account during your subscription, please log out of your old PayPal account…
How to Setup Profit Trigger to Check both FBA and MF at the Same Time
Scoutly (Sourcing) » Scoutly scouting app » Menu » Profit Trigger » How to Setup Profit Trigger to Check both FBA and MF at the Same Time
For Amazon sellers who sell both FBA and MF, the Scoutly profit trigger allows you to use one trigger set to check both FBA and MF criteria simultaneously. Scoutly has 20 triggers under a trigger set. You can use half the triggers to check FBA and the other half to…
Add link to show Amazon offer page
Scoutly (Sourcing) » Scoutly scouting app » Operation » Create Custom Website Link » Add link to show Amazon offer page
Amazon is now changing how its offer page is displayed. If you find you can no longer see the Amazon offer page by tapping the used offer number, you can create a custom link. Tap the “Link” icon Tap the “Add a new URL link”…
Upload Listing Feed File to Amazon Manually
TurboLister (Amazon listing software with FBA support) » Support » Upload Listing Feed File to Amazon Manually
If TurboLister has an issue submitting your listing feed file, you can try to upload your listing feed file to Amazon manually. Click this link log in to your Amazon Seller Central Add Products via the Upload page. Click the Browse button and enter…
How to better view YouTube Tutorial Video
Support » How to better view YouTube Tutorial Video
We have an extensive list of tutorial videos on YouTube. To better view the YouTube videos, try the two things below. Make the YouTube Video full screen. Increase video display resolution to the max. Slow down video play speed.
Use Holding Bin to Reduce Split Shipments
TurboLister (Amazon listing software with FBA support) » Strategy to Reduce Split Shipments » Use Holding Bin to Reduce Split Shipments
Amazon’s new FBA inbound shipment policy requires the sellers to accept or reject all shipments within a shipment plan. TurboLister has a very unique feature called Holding Bin to still let sellers reduce split shipments while still conforming to the Amazon new…
How to Find Your Amazon Seller ID
TurboLister (Amazon listing software with FBA support) » How to Find Your Amazon Seller ID
Your Seller ID is not your Amazon store name. It is assigned by Amazon and is usually 14 letters long. Click here to login to your Amazon seller central account and your seller ID (Merchant Token) should appear on the page. If you cannot obtain your Amazon seller…
Use Carton Sizer to Resize Shipping Box
TurboLister (Amazon listing software with FBA support) » Use Carton Sizer to Resize Shipping Box
If you find your box is too big to hold your items, you need to reduce your box size. We recommend Aviditi Carton Sizer/Reducer. You can order from here. Here is a video to show you how to resize your shipping box: Please follow the steps below to resize your…
Go to PDA’s Home Screen
Support » PDA Support » Go to PDA’s Home Screen
Tap the Windows icon (1) in the upper left-hand corner of the screen. Tap the “Today” (2) option from the dropdown menu.
How to Use Scoutly on Android Wear (Watch)
Scoutly (Sourcing) » Scoutly scouting app » Scoutly App on Android Watch » How to Use Scoutly on Android Wear (Watch)
Scoutly supports Android Watch with Google Wear OS (Ex. Samsung Galaxy Watch 4). Scoutly Android Wear app is not a standalone app. It requires the Scoutly Android Phone app to run at the same time. Please follow the steps below to use Scoutly on Android Wear…
How to View Lic.Txt File on SD Card
Support » PDA Support » How to View Lic.Txt File on SD Card
Insert your SD card into your computer. You can use a USB SD card reader or go directly into the computer. After the SD card is inserted into your computer, File Explorer should open and show your SD card as a disk drive (1) Click on it and you will see the lic.txt…
Upgrade Dell X51/X51V PDA to Rom A12
Support » PDA Support » Upgrade Dell X51/X51V PDA to Rom A12
*You can always ship the PDA to us and we can install it for you for $35 s&h. Contact us at support@asellertool.com for detail. Backup all personal data from your PDA, as this will wipe out all your data. Get a 1GB or 2GB SD card (4GB or above SDHC Card will not…
Link your MWS account to another AST user ID
Account » Link your MWS account to another AST user ID
Issue When you try to sync your MWS account with ASellerTool, you get error code 71 (1). Your Amazon MWS seller account is already synced with an existing ASellerTool account (2). You cannot sync your MWS account with a different ASellerTool account. If you…
OVER_ASIN_GUIDANCE Error when adding an item to FBA Shipments
TurboLister (Amazon listing software with FBA support) » Support » OVER_ASIN_GUIDANCE Error when adding an item to FBA Shipments
OVER_ASIN_GUIDANCE Error According to Amazon Seller Support, when receiving this message it means that you or Amazon has reached the maximum inventory quota allowed for this product in the FBA warehouse, due to capacity or other restrictions determined by…
Add a New Funding Source to Your PayPal Account
Account » Add a New Funding Source to Your PayPal Account
You can add a new credit card, debit/bank card, or bank account to your PayPal account. These are called funding sources. When you create a subscription for our service, you pick a funding source (credit card, bank account, or PayPal balance), and Paypal will charge…
Can not Write to this SD Card during Downloading
Support » PDA Support » Can not Write to this SD Card during Downloading
If you see this error message: “Can not write to this SD card G;\. The media is write protected. This card my be defective. Please change to another SD card. It is also possible the SD card is locked. Please refer to this image to make sure the SD card is in…
Remove an Item from a Shipment to the Holding Bin
TurboLister (Amazon listing software with FBA support) » Remove an Item from a Shipment to the Holding Bin
If you want to remove an item that is already in a shipment to the holding bin or delete it later from the holding bin, please follow the steps below. Go to the Box screen. Click on the shipment where the item belongs. Move the item to the unassigned. Select the…
How Prep Center use TurboLister to List for Multiple Sellers
TurboLister (Amazon listing software with FBA support) » Support » How Prep Center use TurboLister to List for Multiple Sellers
Prep center can use TurboLister to list for multiple customers (Amazon sellers). !After you create a new batch for customer A, please make sure you go to Menu -> Settings and change the account info to customer A. Your customers need to subscribe to the AST…
Add link to list product on Amazon from the phone
Scoutly (Sourcing) » Scoutly scouting app » Operation » Create Custom Website Link » Add link to list product on Amazon from the phone
This is to show you how to add a custom link, so you can list your product on Amazon from the phone. Tap the link icon. Tap “Add a new URL link” Enter a name (ex. Amazon) enter the URL: https://sellercentral.amazon.com/product-search/search?q=[ASIN]…
Sign up Amazon Inventory Placement Service to Avoid Split Shipments
TurboLister (Amazon listing software with FBA support) » Reassign Fulfillment Center for Existing Item with FNSKU » Sign up Amazon Inventory Placement Service to Avoid Split Shipments
The best way to avoid split shipments is to sign up Amazon Inventory Placement service. You will pay extra for this service, but it will make your workflow more smooth, efficient and save time. Since almost all of your shipments will go to the warehouse close to you.…
Use a New Credit Card to Pay for Your Subscription
Account » Use a New Credit Card to Pay for Your Subscription
Use a New Credit Card You should already have this new credit card as a funding source in your PayPal account. If not, please follow this topic. Login to your Paypal account and click the “Activity” tab. Enter asellertool Change the Date as needed so…
Change Service Plan (Upgrade, Downgrade, from Monthly to Yearly Plan)
Account » Change Service Plan (Upgrade, Downgrade, from Monthly to Yearly Plan)
To change your current service plan, whether it is an upgrade, downgrade, or a change from monthly to yearly, please follow the steps outlined below: Click here to create a new subscription for the desired plan using your current user ID. We cannot change your…
Export Data to 3rd Party Accounting Software & Track Spreadsheet
TurboLister (Amazon listing software with FBA support) » Export Data to 3rd Party Accounting Software & Track Spreadsheet
You can export listing data from one or multiple batches into an Excel CSV Spreadsheet file. Then, you can import this CSV file into other 3rd party accounting software such as Caleb’s Track Spreadsheet. Go to the Batch screen and click Complete on the…
Configure a Trigger to signal when there is no Used FBA competition
Scoutly (Sourcing) » Scoutly scouting app » Support » Configure a Trigger to signal when there is no Used FBA competition
Configure a Trigger to signal when there is no USED FBA competition. When an item has no FBA offer but has high sales velocity, you can still buy when there are low merchant fulfilled prices. This will allow you to ship as FBA and make a higher profit than merchant…
Use OCR to Scan ISBN or UPC Number When There is No Barcode
Scoutly (Sourcing) » Scoutly scouting app » Number/Title Entry » Use OCR to Scan ISBN or UPC Number When There is No Barcode
If the item has no barcode or the barcode is covered, you can tap the “SCAN” button and then toggle to the “OCR” option on the right. It will perform OCR (Optical Character Recognition) on the ISBN or UPC number and send the ISBN or UPC number…
Live Batch with Holding Bin Feature to Eliminate Split Shipments and Reduce Box Content
TurboLister (Amazon listing software with FBA support) » Live Batch with Holding Bin Feature to Eliminate Split Shipments and Reduce Box Content
Step by step tutorial on how to eliminate split shipments and also reduce your box content work: Create a new Live (1) batch Because you are working in a live batch, you will see a lot of splits (2) across many Amazon fulfillment centers. This is OK,…
Installing PC Dowloader
Scoutly (Sourcing) » PC Downloader » Installing PC Dowloader
Quick Installation To install the .Net 3.5 Framework, please download the setup file from this link and run it on your computer. Next, install the Winrar program from this link, enabling you to extract the zip file and the compressed database on your…
Use Another Phone
Account » Use Another Phone
You cannot use the same user ID on two phones simultaneously. But you can log out of Scoutly from one phone. Then you can log in to Scoutly on your other phone. Make sure your current phone has a good Internet connection. Go to Menu, and scroll down until you see…
Cloning (X51/X51V Only)
PDA Scouting Software » Installation » Cloning (X51/X51V Only)
* You can always ship the PDA to us and we can install it for you for $35 s&h. Contact us at support@asellertool.com for detail. The easiest way to install our software is to use the “SD Card Cloning” method. This will set up a Dell X51/X51v PDA with all…
Installation or Uninstallation Issue
TurboLister (Amazon listing software with FBA support) » Support » Installation or Uninstallation Issue
When you install or uninstall TurboLister, Windows shows a popup dialog saying, “The feature you are trying to use is on a network resource that is unavailable.” Please check this link for the solution. You need to download the Troubleshooter program…
Run Scoutly on a Desktop Computer
Scoutly (Sourcing) » Scoutly scouting app » Run Scoutly on a Desktop Computer
Install from Google Play store Install from APK file Scoutly is a mobile app that runs on Android phones, Android tablets, iPhone and iPad. It does not run natively on your desktop computer. But you can install the AndY program on your computer, which will run…
Free Rental of Windows Laptop with TurboLister for Mac Users
TurboLister (Amazon listing software with FBA support) » Support » Free Rental of Windows Laptop with TurboLister for Mac Users
*Mac users: You can install Parallel which will install a Windows virtual box inside your Mac. This will allow you to install TurboLister. If you do not have a Windows computer to use AST TurboLister, we offer free rental of a Windows laptop computer with $40 Shipping…
SDHC Card
Support » PDA Support » SDHC Card
Dell Axim X51/X51V PDAs do not officially support SD cards larger than 2GB. Cards larger than 2GB are called SDHC cards. There is, however, software that allows your PDA to read SDHC cards. Since this software is not officially supported by Dell, please use it at…
Clean uninstall TurboLister
TurboLister (Amazon listing software with FBA support) » Support » Clean uninstall TurboLister
If you have a problem starting TurboLister, please follow the steps below to do a clean uninstall first before trying to install again. Download this file to your computer and double-click to run it. It will delete the database used by TurboLister on your…
Remote Desktop Support
Support » PDA Support » Remote Desktop Support
If you have issues with our desktop software like PC Downloader, Mac downloader, FBAListing, or other software, it is best to allow us to remotely access your desktop to troubleshoot. Please follow the steps below and see this video to show you how to run and install…
Brother QL-800
TurboLister (Amazon listing software with FBA support) » Printer Setup » Brother QL-800
Install Brother QL-800 Printer Install the printer’s driver here. After installing the QL-800 driver, connect the printer’s USB cable to your computer and turn on the printer. The switch is on the right side of the front panel. Turn off the Editor Lite…
Google Voice Recognitions is not supported on this device
Scoutly (Sourcing) » Scoutly scouting app » Support » Google Voice Recognitions is not supported on this device
When you try to use the Microphone to do text to speech search, you have this error: “Google Voice Recognitions is not supported on this device”, you can try to install the Google voice search app. From your Android phone, install the Voice Search…
Installation
PDA Scouting Software » Installation
Cloning Clone X51 with Socket Bluetooth Scanner Manual Install
My Computer cannot Recognize TSP 700 Printer
TurboLister (Amazon listing software with FBA support) » Support » My Computer cannot Recognize TSP 700 Printer
Issue: After you install the driver, the computer still cannot recognize your TSP printer like the screen below. Please check the solution. Solution: The printer is in Epson emulation. Turn it off and remove the small panel (1) on the bottom and move dip switch 1…
Installation
TurboLister (Amazon listing software with FBA support) » Installation
This software can only run on a Windows 7 with service pack 1 or above computer. It cannot run on a Mac or Windows XP computer. We recommend Windows 10 computers with SSD drive. *If you do not have a Windows computer to use, we can rent you a fully installed Windows…
Scoutly App on Apple Watch
Scoutly (Sourcing) » Scoutly scouting app » Scoutly App on Apple Watch
Scoutly is compatible with Apple Watch, allowing you to conveniently check pricing information without taking out your iPhone. When you receive an “Accept” notification through your earphones or vibration from Scoutly on your iPhone, raise your wrist to…
Scoutly App on Android Watch
Scoutly (Sourcing) » Scoutly scouting app » Scoutly App on Android Watch
By using the Scoutly app on your Android watch, you can put your phone inside the pocket and raise your wrist to get a quick glimpse of the information from your watch. The Android watch needs to support Google Wear OS and have a Play Store app. We recommend Samsung…
Rollo Printer
TurboLister (Amazon listing software with FBA support) » Printer Setup » Rollo Printer
Install Rollo Printer The video tutorial is here. Install the printer’s driver here. After installing the Rollo driver, connect the printer’s USB cable to your computer and turn on the printer. The switch is on the right side near the…
OCR Stop Working on Samsung Galaxy Phone
Scoutly (Sourcing) » Scoutly scouting app » Support » OCR Stop Working on Samsung Galaxy Phone
If your Samsung Galaxy Android phone can no longer do OCR on ISBN or title scan, try the following steps. Go to Settings Scroll down to locate Battery and device care. Tap on it. If there is an *Optimize now” button, tap on it. Update to the latest Android…
TSP 700II (MF ticketing)
TurboLister (Amazon listing software with FBA support) » Printer Setup » TSP 700II (MF ticketing)
Setup TSP 700II in TurboLister for MF ticketing. MF ticketing workflow. TSP 700II thermal printer is used to print out MF tickets, so you can insert it into each item you listed. This will help you locate the item easily once it is sold. It will print SKU info on…
PDA Support
Support » PDA Support
Upgrade Dell X51/51V PDA to ROM A12 SDHC Card Cannot Write to this SD Card during Download Remote Desktop Support Config File Missing Wrong or Invalid License IO Exception Dell PDA Does Not Turn On, Screen Not Responding, Buttons Not Responding Transfer to…
Zebra 2844
TurboLister (Amazon listing software with FBA support) » Printer Setup » Zebra 2844
How to install the Zebra 2844 Printer: Plug the printer into your computer’s USB port, then go to your computer’s “Printers and scanners” settings. In the “Printers and scanners” settings, select “Add a printer or…
Barcode “Not Found”
Scoutly (Sourcing) » Scoutly scouting app » Support » Setting Up Bluetooth Scanners » Barcode “Not Found”
The screen shows “Not Found” after scanning a barcode. Some users experience the following issue with their Opticon or KDC scanner. The barcode is being scanned in but continues to come up as “not found” until scanned five or six times. This…
Getting Started in Scoutly
Scoutly (Sourcing) » Getting Started in Scoutly
Installing, Creating the User ID, and Scanning Your First Item 1) Install Scoutly in the Google Play Store (Android) or the Apple Store (iPhone). Click here for more info. 2) Create a new username for the device by going to Menu -> Account in Scoutly or tapping on…
Important: Scoutly Version 7 and Above Returns Total/Landed Price (List + Shipping Cost)
Scoutly (Sourcing) » Important: Scoutly Version 7 and Above Returns Total/Landed Price (List + Shipping Cost)
Critical Amazon Game Changing Policy: ASellerTool Scouting Programs Now Return LANDED Price. Background: Shipping cost for merchant-fulfilled (Non-FBA) items used to be a fixed $3.99. For example, a $4 list price and $3.99 shipping item will have a total price of…
SerialMagic Gears for Scanfob
Scoutly (Sourcing) » Scoutly scouting app » Support » Setting Up Bluetooth Scanners » SerialMagic Gears for Scanfob
If you have a Scanfob scanner from SerialIO, you can connect the scanner to the phone with the Serial Magic Gears app. *Print out the SPP Quickstart Guide from https://serialio.com/support. *For instructions on connecting the Scanfob to an iPhone, click here. To…
Entering Barcodes
PDA Scouting Software » Entering Barcodes
Using a CF Scanner In order to scan barcodes using a CF Scanner, make sure the scanner is inserted into the Compact Flash (CF) slot on the top of the PDA, and then press the “SocketScan” button on your PDA. If you bought the scanner package from us, you can press…
TurboLister Release Notes
TurboLister (Amazon listing software with FBA support) » TurboLister Release Notes
Release Notes TurboLister is a FREE listing software for ASellerTool Scoutly users. You can always “download the latest version here. And then view the installation tutorial here. If you already use Scoutly (even on trial), you can also use TurboLister to list…
Connect Socket Bluetooth Scanner 7Ci with Dell X51 PDA
PDA Scouting Software » Installation » Connect Socket Bluetooth Scanner 7Ci with Dell X51 PDA
*Instructions below are for connecting the Socket 7Ci Scanner to the Dell X51 PDA. If you are using another Socket Bluetooth scanner, you need to find the manual with the correct corresponding command barcodes. Follow the cloning topic to install the clone for…
Contact Us
Contact Us
FAQ Cancel a subscription Scoutly Error code TurboLister Error code Create new or resume a subscription Use a New Credit Card Refund Policy Change Service Plan Add or remove users Move my account (user ID) to another device How to check if an item is…
Troubleshooting
Scoutly (Sourcing) » PC Downloader » Troubleshooting
*If you need to contact us for any help, please check go to www.asellertool.com/support/Contact.htm Download Failed: Cannot Connect to host Verify your computer has an active internet connection by going to a popular website, like www.google.com . If you can get…
Quick Step by Step Guide for Merchant Fulfilled (MF) Listing and Shipping
TurboLister (Amazon listing software with FBA support) » Quick Step by Step Guide for Merchant Fulfilled (MF) Listing and Shipping
1. How to listing items as Merchant Fulfilled 2. How to do merchant fulfill after a sale 1. Steps to list items as Merchant Fulfilled (MF) Set TurboLister to MF mode: Click Menu (1) -> Settings (2), select Fulfillment Channel to Merchant Fulfill (3), click Save…
Error: Cannot create shipment and add items
TurboLister (Amazon listing software with FBA support) » Support » Error: Cannot create shipment and add items
Error: Cannot create a shipment and add items Amazon requires the seller to create a shipment within 48 hours after the item is assigned to a fulfillment center. After 48 hours, you can no longer create a new shipment to that fulfillment center. You can only add…
Box screen
TurboLister (Amazon listing software with FBA support) » Box screen
Box screen helps you to work on box content for each of your boxes in a shipment. Then it will direct you to your Amazon shipment page to print out the shipping label. Click Box to go to the Box screen. Find your current batch, and click expander to show the…
Cannot create a shipment and add items
TurboLister (Amazon listing software with FBA support) » Support » Cannot create a shipment and add items
Error: Cannot create a shipment and add items CreateNewShipmentAsync ErrorCode = 0 Msg = Error in Creating New Shipment MWSError = True InternalError = Error: You must include a valid ShipmentId with a call to the CreateInboundShipment operation. Get…
Ship screen
TurboLister (Amazon listing software with FBA support) » Ship screen
Create a New or Add to an Existing Shipment Batch Editing Change Price Create a New Shipment or Add to an Existing Shipment to a Fulfillment Center (FC) Click the ‘Create Shipment’ button (2) to create a new shipment or add to an existing shipment to…
Change Both Number of Devices and Plan
Account » Change Both Number of Devices and Plan
To scan with multiple devices at the same time, we require that you have an account with a valid subscription for each device you intend to use. For example, if you want to scan with two iPhones then you would need two unique User IDs with an active subscription linked…
Scanner won’t automatically scan or search
Scoutly (Sourcing) » Scoutly scouting app » Support » Setting Up Bluetooth Scanners » Scanner won’t automatically scan or search
Issue: When I use the socket mobile scanner, it scans the number, but you have to press “search” every time you scan an item. Solution: Your scanner is not adding an ‘Enter” or “Carriage Return” key to the end of your scanned…
Restriction Notification on TurboLister
TurboLister (Amazon listing software with FBA support) » Add screen » Restriction Notification on TurboLister
Amazon does not allow you to sell every product. You need to apply for Amazon approval to sell certain products. This is called an Amazon restriction for your Amazon seller account. TurboLister will notify you if you are not authorized to sell this item TurboLister…
Quick Start Guide for FBA Seller (Batch Listing)
TurboLister (Amazon listing software with FBA support) » Quick Start Guide for FBA Seller (Live Listing) » Quick Start Guide for FBA Seller (Batch Listing)
If you ship everything to Amazon in one box, this is the method you want to use. Use Batch mode in TurboLister to list your items Submit feed to Amazon. After feed is complete, go to Amazon Seller Central to convert your listings from MF to FBA Follow the Amazon…
Quick Start Guide for FBA Seller (Live Listing)
TurboLister (Amazon listing software with FBA support) » Quick Start Guide for FBA Seller (Live Listing)
This shows you how to list one item as FBA and create a shipment. The video tutorial is here. Set Fulfillment Channel to FBA in Menu -> Settings Add an item. Turn off 1 and 2 to set the workflow to presort with default price and grade options. Enter…
Opticon 2002 Configuration
Scoutly (Sourcing) » Scoutly scouting app » Support » Setting Up Bluetooth Scanners » Opticon 2002 Configuration
OPN2002 scanner, in general, is a very difficult scanner to use. We recommend you get a Scanfob 2006 or Socket 7Ci scanner instead. Please follow the instructions below to connect an OPN2002 scanner to your phone: Here is a video to show you how we connect the…
Holding Bin
TurboLister (Amazon listing software with FBA support) » Ship screen » Holding Bin
Use Assign FC inside Holding Bin to preview Fulfillment assignment If you do not have enough items going to a fulfillment center, you do not need to create a shipment. You can move them into the holding bin. When you do a new batch, you can move items from the holding…
Privacy Policy
Privacy Policy
Introduction ASellerTool Inc. is committed to protecting the privacy of your data. This Privacy Policy explains more specifically what information ASellerTool Inc. (together, “ASellerTool ,” “we” or “us”) collect and receive from Account Holders and End…
Downloading the Database with Public WiFi
Scoutly (Sourcing) » Scoutly scouting app » Support » Downloading the Database with Public WiFi
Downloading the database through Public Wifi (Ex. Hotel, Library, Restaurant). After you connect to the Public WiFi, you need to use your phone’s browser and go to any webpage like www.google.com. Sometimes, it will navigate to the WiFi provider’s…
Troubleshoot Bluetooth Scanner
Scoutly (Sourcing) » Scoutly scouting app » Support » Setting Up Bluetooth Scanners » Troubleshoot Bluetooth Scanner
If your scanner does not scan barcode, or enter the wrong barcode number, or the number stays on the Scoutly screen, please follow the instructions below. After you connect the scanner to the phone in HID mode, the scanner will act just like a keyboard to the phone.…
Profit Calculation Screen
Scoutly (Sourcing) » Scoutly scouting app » Operation » Profit Calculation Screen
After you search for an item, you can tap the profit number (1) to display the profit calculation screen. The Amazon official profit calculation page is here. Profit of Merchant Fulfilled (MF) Tap “Merchant Fulfilled” (2) to see the profit if you…
