Issue: Your Socket scanner adds letters “A” or “L” to every scanned barcode.

You need to perform a factory reset on your scanner by following steps below:

Solution 1: Socket CF Scanner

  1. Download the instructions here
  2. Print out and scan the 2nd barcode to perform a factory reset on your scanner.
  3. You now need to configure the scanner’s symbology. Check *EAN Boolkand” symbology in Socket Symbology Selector by following this video.
  4. Pull the scanner gently from the PDA and insert again to finish.
  5. Scan some items to make sure the scanner is now working properly.

Solution 2: Socket Bluetooth Version 2 Scanner

If the scanner still gives you issue after the steps above, you may consider buying another scanner #3 or #4 at


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