The screen shows “Not Found” after scanning a barcode.

I’ve been having an issue with the app and my Opticon or KDC scanner. The barcode is being scanned in but I continue to get not found until I scan five or six times. This does not happen every time but more times than not. I did not have this issue in the beginning and it will read fine with the camera.

Solution:

Please check if you install the Swiftkey app as it will interfere with your Bluetooth scanner. Switched back to default now everything is working fine.

  1. Go to Settings (1) -> Personal (2) -> Language and input (3)
  1. Tap Default keyboard (4)
  1. Select another keyboard. In the screen below, it is a Samsung S6 phone, so we choose Samsung keyboard (5).

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