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CamelCamelCamel can not remember my login or Keepa does not Work

Scoutly (Sourcing) » Scoutly scouting app » Support » CamelCamelCamel can not remember my login or Keepa does not Work

Issue: CamelCamelCamel can’t remember my login or Keepa does not Work Solution: Please make sure you Disable Private mode in Safari, then it will remember the login status. Please follow this link for instructions on disabling Private Mode.…

Scoutly Error Codes

Scoutly (Sourcing) » Scoutly scouting app » Support » Scoutly Error Codes

Error Code Explanation and Solution: Please find the same error code, and try the solution to see if it will fix your issue. Error Code Error Message Location Solution 2 Please enter account info at Menu -> Account Tap…

TurboLister Error Codes

TurboLister (Amazon listing software with FBA support) » Support » TurboLister Error Codes

Error Codes 200: New error. Please report this error with a screenshot to us, so we can check it. 201: NOT_IN_PRODUCT_CATALOG Solution: It’s in a restricted category for your seller account and you can’t sell it. You can request approval by adding it manually…

Barcode “Not Found”

Scoutly (Sourcing) » Scoutly scouting app » Support » Setting Up Bluetooth Scanners » Barcode “Not Found”

The screen shows “Not Found” after scanning a barcode. Some users experience the following issue with their Opticon or KDC scanner. The barcode is being scanned in but continues to come up as “not found” until scanned five or six times. This…

Dell X51 PDA Does not Turn On, Screen not Responding, Buttons do not Work

Support » PDA Support » Dell X51 PDA Does not Turn On, Screen not Responding, Buttons do not Work

Issue: My Dell X51 PDA does not turn on, the screen is not responding, or the buttons do not work. Solution: It is possible that you’ve enabled the lock button on your Dell X51. This will make your PDA lock down and not respond to touch or button commands.…

Fix Feed Error-Code 8567

TurboLister (Amazon listing software with FBA support) » Support » Fix Feed Error-Code 8567

This is the Amazon side issue. The solution here is to try to minimize this issue. It will not fix this issue, but it should be able to list some of your books. Steps: Download version 3.9.3 here. Go to Feed screen. You need to choose to view the feed history…

Sales Rank Does Not Match

Scoutly (Sourcing) » FAQ » Sales Rank Does Not Match

Amazon uses sales rank to indicate how fast an item is selling. Sales ranks are always changing. Amazon can update an item’s sales rank every several minutes. Our database or live search can only capture the sales rank at the moment when getting the…

“Invalid ISBN” or “Not Found”

Support » PDA Support » “Invalid ISBN” or “Not Found”

Getting “Invalid ISBN or “Not Found” message When scanning books, make sure you scan the ISBN barcode starting with 978, and not the UPC barcode starting with 0 or 1. For pocket-sized books (Mass Market Paperback), the ISBN barcode is on the first…

Socket Scanner Laser Not Appearing

Support » PDA Support » Socket Scanner Laser Not Appearing

If the scanning laser doesn’t appear when you press the trigger, try performing the following steps on your PDA: Insert the scanner into the back of your PDA Tap the scanner icon in the bottom right corner of the screen. Tap “CF Scan…

Remove Items from Shipment

TurboLister (Amazon listing software with FBA support) » Support » Remove Items from Shipment

If you have an item that is restricted or can not list on Amazon, you can remove the item from your shipment. Go to box screen, find the box number that you put this item. Scan the FNSKU of the item inside (1). Click Unassigned (2) Go to unassigned area,…

Error: Cannot Connect to the Internet

TurboLister (Amazon listing software with FBA support) » Support » Error: Cannot Connect to the Internet

The program shows “No Internet connection” Try one of these solutions: Make sure you have an active internet connection. Test this by opening a web browser to see if you can connect to a web page. Check the settings on your Windows Firewall. You can…

Error: Cannot create shipment and add items

TurboLister (Amazon listing software with FBA support) » Support » Error: Cannot create shipment and add items

Error: Cannot create a shipment and add items Amazon requires the seller to create a shipment within 48 hours after the item is assigned to a fulfillment center. After 48 hours, you can no longer create a new shipment to that fulfillment center. You can only add…

List on Amazon from Scoutly

Scoutly (Sourcing) » Scoutly scouting app » Operation » List on Amazon from Scoutly

We recommend users to use our TurboLister fast listing on Amazon and create FBA shipments. If you are a small seller and just want to list from the phone. Here are the steps. Tap the Link icon Select List on Amazon option. Scoutly app will navigate to Amazon Seller…

Add a Google DNS server

Scoutly (Sourcing) » Scoutly scouting app » Support » Add a Google DNS server

If Scoutly has a connection error such as “ConnectFailure (no route to host)”, you can try to add a Google DNS server to your phone’s network. Go to the Settings app. Tap on Wi-Fi Tap on the current Wi-Fi network you are on. Scroll down and…

Received the message “not supported content type”

Scoutly (Sourcing) » Scoutly scouting app » Support » Received the message “not supported content type”

Issue: When you check item on your phone, the screen shows the message “not supported content type” Cause: If your phone connects to a public WiFi hotspot, it may ask for a security authentication or a term agreement before an Internet connection…

No Local Database or Not Enough Storage Space

Support » No Local Database or Not Enough Storage Space

No Local Database If you scan an item and receive a message that says “No Local Database – Switch to Live Search,” this means that the database has not been properly downloaded onto your device. See the following steps to troubleshoot this…

Socket Plug in CF Scanner is not Working

Support » PDA Support » Socket Plug in CF Scanner is not Working

. Scanner troubleshooting steps: 1. Gently remove the Socket scanner from the PDA 2. Look inside the PDA’s CF slot (where you insert the scanner) and make sure all pins are all straight up. If…

OVER_ASIN_GUIDANCE Error when adding an item to FBA Shipments

TurboLister (Amazon listing software with FBA support) » Support » OVER_ASIN_GUIDANCE Error when adding an item to FBA Shipments

OVER_ASIN_GUIDANCE Error According to Amazon Seller Support, when receiving this message it means that you or Amazon has reached the maximum inventory quota allowed for this product in the FBA warehouse, due to capacity or other restrictions determined by…

Can not Write to this SD Card during Downloading

Support » PDA Support » Can not Write to this SD Card during Downloading

If you see this error message: “Can not write to this SD card G;\. The media is write protected. This card my be defective. Please change to another SD card. It is also possible the SD card is locked. Please refer to this image to make sure the SD card is in…

Google Voice Recognitions is not supported on this device

Scoutly (Sourcing) » Scoutly scouting app » Support » Google Voice Recognitions is not supported on this device

When you try to use the Microphone to do text to speech search, you have this error: “Google Voice Recognitions is not supported on this device”, you can try to install the Google voice search app. From your Android phone, install the Voice Search…

Tap FBA/Used/New Header, Amazon Page is Not Loading

Scoutly (Sourcing) » Scoutly scouting app » Support » Tap FBA/Used/New Header, Amazon Page is Not Loading

Issue After scanning an item, I used to be able to select the column heading “FBA”, “New” and “Used” and the app would display live additional details. Now no details are shown, just a close button with a blank screen. Please see…

Why is Days with Sales not appearing on certain items?

Scoutly (Sourcing) » FAQ » Why is Days with Sales not appearing on certain items?

Products with no available Days with Sales

Change Quantity or Remove Item from a Shipment

TurboLister (Amazon listing software with FBA support) » Support » Change Quantity or Remove Item from a Shipment

If you’ve already created a shipment and one of the items failed in the feed (ex. You are not allowed to list an item due to restriction), then you need to go to Amazon Seller Central to remove or change the quantity of the item. Please follow the steps…

Install SQL Server LocalDB Manually (TurboLister stop during starting)

TurboLister (Amazon listing software with FBA support) » Support » Install SQL Server LocalDB Manually (TurboLister stop during starting)

If TurboLister stops while starting on your computer, you can try to install the SQL Server LocalDB program manually. Step 1. Check your computer is 32 or 64 bits. Type *system” in start input. Click System Information Review System Type. If it is shown…

Remove an Item from a Shipment to the Holding Bin

TurboLister (Amazon listing software with FBA support) » Remove an Item from a Shipment to the Holding Bin

If you want to remove an item that is already in a shipment to the holding bin or delete it later from the holding bin, please follow the steps below. Go to the Box screen. Click on the shipment where the item belongs. Move the item to the unassigned. Select the…

Add link to list product on Amazon from the phone

Scoutly (Sourcing) » Scoutly scouting app » Operation » Create Custom Website Link » Add link to list product on Amazon from the phone

This is to show you how to add a custom link, so you can list your product on Amazon from the phone. Tap the link icon. Tap “Add a new URL link” Enter a name (ex. Amazon) enter the URL: https://sellercentral.amazon.com/product-search/search?q=[ASIN]…

Change Service Plan (Upgrade, Downgrade, from Monthly to Yearly Plan)

Account » Change Service Plan (Upgrade, Downgrade, from Monthly to Yearly Plan)

If you need to change your service plan (upgrade from Lite to Pro, downgrade from Pro to Lite, change from monthly to yearly, etc.), please follow the steps below: Create a new subscription here for the new plan with your current user ID. Due to PayPal security, we…

Stop Amazon Page from Popping Up after Adding an Item

TurboLister (Amazon listing software with FBA support) » Support » Stop Amazon Page from Popping Up after Adding an Item

You can uncheck “Auto Open FBA Page” and “Auto Open Offer Page” to stop the Amazon page from popping up after adding an item.

Set up your New SD Card or Card from Old PDA

Scoutly (Sourcing) » PC Downloader » Set up your New SD Card or Card from Old PDA

*You need to use an SD card with a size of at least 2GB or larger. If the PDA was purchased from us, then it can read up to 16GB SD card. If you have your own PDA, then it can only read 2GB SD card. If have one of the scenarios below, you will need to set up the SD…

Link your MWS account to another AST user ID

Account » Link your MWS account to another AST user ID

Issue When you try to sync your MWS account with ASellerTool, you get error code 71 (1). Your Amazon MWS seller account is already synced with an existing ASellerTool account (2). You cannot sync your MWS account with a different ASellerTool account. If you…

How to Find Your Amazon Seller ID

TurboLister (Amazon listing software with FBA support) » How to Find Your Amazon Seller ID

Your Seller ID is not your Amazon store name. It is assigned by Amazon and is usually 14 letters long. Click here to login to your Amazon seller central account and your seller ID (Merchant Token) should appear on the page. If you cannot obtain your Amazon seller…

Config File Missing

Support » PDA Support » Config File Missing

“Config File Missing” error message: This means the database is not on your SD card or your SD card is defective. There are 2 solutions for this error message: Solution 1: Your current SD card is most likely defective. Take out the SD card Replace with…

Troubleshooting

Scoutly (Sourcing) » PC Downloader » Troubleshooting

*If you need to contact us for any help, please check go to www.asellertool.com/support/Contact.htm Download Failed: Cannot Connect to host Verify your computer has an active internet connection by going to a popular website, like www.google.com . If you can get…

How to Hire a Remote Worker to List for Me

TurboLister (Amazon listing software with FBA support) » Support » How to Hire a Remote Worker to List for Me

If you ship your items to a remote location or have a remote worker to list for you, please follow the steps below. They can use TurboLister to list your items, create a shipment, do box content and print out 2D box content barcode. But you should not give them…

Restricted Items

TurboLister (Amazon listing software with FBA support) » Restricted Items

Amazon can restrict sellers from selling certain items. These items are called Restricted Items. The program will notify you if an item is restricted to your account. Click ‘Menu’ -> ‘Restricted’, the program will open restricted items…

Connection fail during live search or database download

Scoutly (Sourcing) » Scoutly scouting app » Support » Connection fail during live search or database download

If you experience any connection fail, or name resolution error during the live search, it is possible the WiFi connection is not good. Please try the steps below. Restart the router. If you have access to the router, unplug it, wait 5 seconds, then plug it…

Audio

Scoutly (Sourcing) » Scoutly scouting app » Menu » Audio

You select which audio clip (2) to play for certain scenarios (1). Android: iPhone: *For quieter operation, you can choose the ‘vibrate’ (3) or ‘no sound’ option from the sound list for any result listed here. Explanation of Audio Indicators…

Cannot create a shipment and add items

TurboLister (Amazon listing software with FBA support) » Support » Cannot create a shipment and add items

Error: Cannot create a shipment and add items CreateNewShipmentAsync  ErrorCode = 0  Msg = Error in Creating New Shipment  MWSError = True  InternalError = Error: You must include a valid ShipmentId with a call to the CreateInboundShipment operation. Get…

Pay with Credit Card instead of PayPal

Account » Pay with Credit Card instead of PayPal

If you do not want to sign up for a subscription or pay with PayPal, we can send you an invoice and you can pay with a credit card. Here is a video to show you how to do it. 1. Let us know whether you need a package or a subscription. If it is a subscription, we need…

Check Feed Status in the Feed screen

TurboLister (Amazon listing software with FBA support) » Check Feed Status in the Feed screen

After you create a shipment (FBA) or submit a listing feed to Amazon (Merchant Fulfill), you need to check the listing feed status (1) in the Feed screen. You can click ‘Link’ (2) to view the listing feed file submitted to Amazon or right-click on it to…

Cancel Subscription

Account » Cancel Subscription

We strive to meet your business needs in the best possible way. If you have a technical, billing, or equipment issue, we would love a second chance to make it right. This way, you can continue to use our complete suite of services: the Scoutly app to scout,…

Enter Account Info

Scoutly (Sourcing) » Scoutly scouting app » Enter Account Info

!Before entering the user ID, you need to disconnect the scanner by turning off the scanner or Bluetooth on your phone. After you disconnect your scanner from the phone, the phone’s keyboard will appear. 1. Account Screen 2. Create a New User ID 3. Enter an…

Contact Us

Contact Us

FAQ Scoutly Error code TurboLister Error code Create new or resume a subscription Cancel a subscription Use a New Credit Card Refund Policy Change Service Plan Add or remove users Move my account (user ID) to another device How to check if an item is…

Data Test

PDA Scouting Software » Select Menu » Data Test

You can verify that the data on your SD card is working properly by selecting the ‘Data Test’ feature in the select Menu. This will check the licenses and data files afresh to ensure all information is intact and functioning properly. Figure 26 Figure 27 If data…

Move to Another PDA

Support » PDA Support » Move to Another PDA

If you current PDA is defective and you want to use another PDA, please follow the instructions below: If the PDA does not have our software on it, you need to Install our software on your new PDA. The best way to do that is to clone your PDA with our clone…

Sync or renew Amazon MWS Seller Account with ASellerTool

TurboLister (Amazon listing software with FBA support) » Sync or renew Amazon MWS Seller Account with ASellerTool

*If you have synced your Amazon MWS account with AsellerTool before, you only need to renew it by clicking https://sellercentral.amazon.com/apps/manage, find AsellerTool and click the Renew button. You’ll be good to go for another year until the next renewal…

Format SD Card

Support » PDA Support » Format SD Card

If your SD card has an error or you want to delete everything from your SD card, you can format the SD card. Steps Insert SD card into your computer. Your computer will show a Removable Disk (1). That is your SD card. Right click on it and click…

Use a Different Credit Card to Pay for Your Subscription

Account » Use a Different Credit Card to Pay for Your Subscription

Use a Different Credit Card You should already add this credit card to your PayPal account. If not, please follow this topic to add this credit card to your PayPal account. Login to your Paypal account and click the “Activity” tab. Enter…

Scanner won’t automatically scan or search

Scoutly (Sourcing) » Scoutly scouting app » Support » Setting Up Bluetooth Scanners » Scanner won’t automatically scan or search

Issue: When I use the socket mobile scanner, it scans the number, but you have to press “search” every time you scan an item. Solution: Your scanner is not adding an ‘Enter” or “Carriage Return” key to the end of your scanned…

Audio Configuration

PDA Scouting Software » Menu » Audio Configuration

When the PDA scans an item and gets a certain result, an audio cue will play from the PDA’s speakers or headset depending on the user’s preference. These audio cues are a good way to tell quickly whether an item is a good buy and are particularly useful if you are…

How to Take a Screenshot

Support » How to Take a Screenshot

A screenshot is very important to show us the issue you are facing and will help us to understand the issue better. Even if you think it is not helpful to send a screenshot, we highly recommend you send one as it will help us solve your problem much faster. After you…

Downloading the Database with Public WiFi

Scoutly (Sourcing) » Scoutly scouting app » Support » Downloading the Database with Public WiFi

Downloading the database through Public Wifi (Ex. Hotel, Library, Restaurant). After you connect to the Public WiFi, you need to use your phone’s browser and go to any webpage like www.google.com. Sometimes, it will navigate to the WiFi provider’s…

FBA Stranded Inventory

TurboLister (Amazon listing software with FBA support) » Support » FBA Stranded Inventory

Please follow the steps below to troubleshoot your FBA stranded inventory Check the feed status in TurboLister for that shipment, if the feed is complete, then they are successfully listed on Amazon.com. If you do merchant fulfillment, a successful feed means all…

Settings

Scoutly (Sourcing) » Scoutly scouting app » Menu » Settings

1. Use Profit Trigger: The app will use the Profit Trigger. To learn more about Profit Triggers, click here for more info. 2. Classic View: Check this option to obtain the classic view of FBAScan’s Main Screen. 3. Calculate Profit based on FBA: The app…

Wrong or Invalid License

Support » PDA Support » Wrong or Invalid License

“Invalid License” error message Solution 1: Your current SD card is defective. If you follow our Multiple SD Cards recommendation, you can quickly switch to your another SD card. Take out the SD card Replace with your back up SD card. Try to scan…

Profit Trigger in the Cloud

Scoutly (Sourcing) » Scoutly scouting app » Menu » Profit Trigger » Profit Trigger in the Cloud

Edit the Profit Trigger in the Cloud Sync Profit Triggers between Phone and Cloud Share Profit Triggers with Other Accounts Edit the Profit Trigger in the Cloud From your phone, tap Cloud (1). From your computer, click…

TurboLister Release Notes

TurboLister (Amazon listing software with FBA support) » TurboLister Release Notes

Release Notes TurboLister is a FREE listing software for ASellerTool Scoutly users. If you are already using Scoutly (even on trial), you can also use TurboLister to list your items on Amazon and create FBA shipments. You can always download the latest version here.…

Downloading to the SD Card

Scoutly (Sourcing) » PC Downloader » Downloading to the SD Card

We have a video showing you the process here. Please follow the steps below: If it is a new SD card or from another PDA, you need to setup your SD card with your current PDA before you can use a PC downloader to download the compatible database for your current…

Socket Scanner Warranty

Scoutly (Sourcing) » FAQ » Socket Scanner Warranty

Check if your scanner is still under warranty. Create a socket scanner customer account. Login to your account. Create a warranty request ticket.

Multiple SD Cards

PDA Scouting Software » Best Practice » Multiple SD Cards

You download the pricing database to an SD card and our PDA program searches this database on the SD card to return the pricing information. So it is Mission Critical to have multiple SD cards with you when you go out scouting. If your current SD card fails in the…

Sharing Profit Triggers Between Accounts

Scoutly (Sourcing) » Scoutly scouting app » Menu » Profit Trigger » Sharing Profit Triggers Between Accounts

To share your trigger sets with other accounts: Let him login to Scoutly with your account. Download profit triggers Change back to his account on the account screen. Now his phone has your trigger sets. Add him to your scout team, you can…

Create a New or Resume Subscription

Account » Create a New or Resume Subscription

*Free Trial: If you are a new user, we will give you 100 live searches to try out the lite plan. If you sign up for a professional program, we will refund your first month’s payment in 7 business days so that you can try professional plan free for 30 days. Follow…

Set Minimum and Maximum List Price

TurboLister (Amazon listing software with FBA support) » Set Minimum and Maximum List Price

You can set the minimum and maximum list price for your items. If your item’s list price is lower than your minimum price or higher than your maximum price, the item will be deactivated by Amazon and you will receive an email notification. Click Menu…

Disable Scanner Beep Sound

Scoutly (Sourcing) » Scoutly scouting app » Support » Setting Up Bluetooth Scanners » Disable Scanner Beep Sound

To disable sound from the Scoutly app, you enable Menu -> Settings -> Disable Sound. To disable the beep sound from the scanner, you need to find the scanner’s user manual and search for a command barcode to disable the beep. From your phone’s…

Operation Modes

Scoutly (Sourcing) » Scoutly scouting app » Operation » Operation Modes

Scoutly supports four operating modes to scan items. DB: (Database Only) The program will only search from the local database on the phone. For items not found in the database, it will return “not found.” You can pull those items away and use live…

Sign up Amazon Inventory Placement Service to Avoid Split Shipments

TurboLister (Amazon listing software with FBA support) » Reassign Fulfillment Center for Existing Item with FNSKU » Sign up Amazon Inventory Placement Service to Avoid Split Shipments

The best way to avoid split shipments is to sign up Amazon Inventory Placement service. You will pay extra for this service, but it will make your workflow more smooth, efficient and save time. Since almost all of your shipments will go to the warehouse close to you.…

Install Scoutly on Android Watch

Scoutly (Sourcing) » Scoutly scouting app » Scoutly App on Android Watch » Install Scoutly on Android Watch

Your Android watch needs to support Google Android Wear OS and have a Play Store app on your watch. If you are looking for an Android watch, we recommend Samsung Galaxy Watch 4 or newer. You can get a slightly used Galaxy Watch 4 for $150 from eBay. If you already…

Opticon OPN-2006 or Scanfob 2006

Scoutly (Sourcing) » Scoutly scouting app » Support » Setting Up Bluetooth Scanners » Opticon OPN-2006 or Scanfob 2006

From your phone, go to Settings -> Bluetooth, then disable Bluetooth on your phone. This will make sure the scanner is Not connected to the phone during the factory reset or configuration of the scanner. Turn on your scanner, print the HID barcode below, and…

Restriction Notification on TurboLister

TurboLister (Amazon listing software with FBA support) » Add screen » Restriction Notification on TurboLister

Amazon does not allow you to sell every product. You need to apply for Amazon approval to sell certain products. This is called an Amazon restriction for your Amazon seller account. TurboLister will notify you if you are not authorized to sell this item TurboLister…

Scoutly App on Apple Watch

Scoutly (Sourcing) » Scoutly scouting app » Scoutly App on Apple Watch

Scoutly supports Apple Watch. When you hear the “Accept” sound from the earphone or vibration from Scoutly on iPhone, you can raise your wrist to check your Apple Watch. Scoutly will show simplified pricing info on your Apple Watch screen. Please follow the…

MWS Limitations on FBA/Used/New Price Display for Database Search

Scoutly (Sourcing) » Getting Started in Scoutly » MWS Limitations on FBA/Used/New Price Display for Database Search

Issue: Database search is missing some FBA offers, or used/new prices are not continuous (missing one or more prices in between) Explanation: The API imposes limitations to display FBA offers and continuous prices on our app. Amazon’s MWS program sorts the…

Scan Title with Camera

Scoutly (Sourcing) » Scoutly scouting app » Number/Title Entry » Scan Title with Camera

When the book has a barcode, you can use a scanner or camera to scan the barcode. If you only find the ISBN, you use the camera OCR option to scan the ISBN. You can use the title scan feature if you can not see the barcode or ISBN. Scan the cover page first. Steps to…

Advanced Triggers

Scoutly (Sourcing) » Scoutly scouting app » Menu » Advanced Triggers

Advanced Triggers allow experienced sellers to have more customization to set up a trigger. Create a New Trigger: Tap ‘+’ (1) to add a new trigger Check this box (2) to enable the trigger. Enable whether to use the item’s Average Sales Rank…

Check Restriction

Scoutly (Sourcing) » Scoutly scouting app » Operation » Check Restriction

Based on your selling history, Amazon can restrict you from selling particular products. They are called prohibited items to your seller account. Scoutly offers two kinds of restriction notification. 1. General Restriction Warning. 2. Seller Specific Restriction…

How to View Lic.Txt File on SD Card

Support » PDA Support » How to View Lic.Txt File on SD Card

Insert your SD card into your computer. You can use a USB SD card reader or go directly into the computer. After the SD card is inserted into your computer, File Explorer should open and show your SD card as a disk drive (1) Click on it and you will see the lic.txt…

Refund Policy

Account » Refund Policy

There is no refund for your subscription payment. If you no longer need the service, please cancel it promptly. After cancellation, your service will remain active until the subscription expires. We do not issue a partial refund for unused time. Exceptions: We can…

Holding Bin

TurboLister (Amazon listing software with FBA support) » Ship screen » Holding Bin

Use Assign FC inside Holding Bin to preview Fulfillment assignment If you do not have enough items going to a fulfillment center, you do not need to create a shipment. You can move them into the holding bin. When you do a new batch, you can move items from the holding…

Downloading Database

Scoutly (Sourcing) » Scoutly scouting app » Operation » Downloading Database

If you want to scan items very quickly, you need to download the database onto your phone, which is available on our $35 Professional Plan. The lite plan only has a Live Search, not Database. This will allow the app to check the price without having to access the…

Eject SD Card after Downloading

Support » PDA Support » Eject SD Card after Downloading

Here is a video that will show you how to eject an SD card safely from your computer, so that the database on your SD card does not become corrupted. Instructions: 1. Find File Explorer or your computer’s equivalent (like Finder, if you’re using a Mac) …

Lowest Price in Offer Group

PDA Scouting Software » Pricing Display » Lowest Price in Offer Group

For each item, Amazon will get the 20 lowest prices in both used and new condition, then sort them into different groups based on condition, fulfillment channel (FBA or merchant), and seller rating. Amazon will then return only the lowest price from each group back to…

Run Scoutly on a Desktop Computer

Scoutly (Sourcing) » Scoutly scouting app » Run Scoutly on a Desktop Computer

Install from Google Play store Install from APK file Scoutly is a mobile app that runs on Android phones, Android tablets, iPhone and iPad. It does not run natively on your desktop computer. But you can install the AndY program on your computer, which will run…

Troubleshoot Bluetooth Scanner

Scoutly (Sourcing) » Scoutly scouting app » Support » Setting Up Bluetooth Scanners » Troubleshoot Bluetooth Scanner

If your scanner does not scan barcode, or enter the wrong barcode number, or the number stays on the Scoutly screen, please follow the instructions below. After you connect the scanner to the phone in HID mode, the scanner will act just like a keyboard to the phone.…

Important: Scoutly Version 7 and Above Returns Total/Landed Price (List + Shipping Cost)

Scoutly (Sourcing) » Important: Scoutly Version 7 and Above Returns Total/Landed Price (List + Shipping Cost)

Critical Amazon Game Changing Policy: ASellerTool Scouting Programs Now Return LANDED Price. Background: Shipping cost for merchant-fulfilled (Non-FBA) items used to be a fixed $3.99. For example, a $4 list price and $3.99 shipping item will have a total price of…

PDA has No Sound

Support » PDA Support » PDA has No Sound

My PDA does not have sound anymore. Tap the Windows icon in the upper left-hand corner of the screen (1) Tap “Settings” (2) Tap “Sound & Notifications” (3) Make sure only “Programs” (4) is checked Tap OK (5) If there is…

How Do I Know If My PDA is a Rental PDA

Support » PDA Support » How Do I Know If My PDA is a Rental PDA

We can only issue refunds for a returned PDA if it is a locked down rental from us. Please follow the steps below to check if your PDA is a locked rental: In the ASellerTool program, click Menu (1), then click Exit (2) After you exit the program, if your PDA has a…

SDHC Card

Support » PDA Support » SDHC Card

Dell Axim X51/X51V PDAs do not officially support SD cards larger than 2GB. Cards larger than 2GB are called SDHC cards. There is, however, software that allows your PDA to read SDHC cards. Since this software is not officially supported by Dell, please use it at…

Multiple Listings

Scoutly (Sourcing) » Scoutly scouting app » Operation » Multiple Listings

A UPC number can have multiple listings on Amazon.com. For example, a 6-pack of Coca-Cola and a 12-pack of Coca-Cola may share a UPC despite being differently packaged products. Depending on what mode you’re in you may or may not be able to view multiple listings…

Live Batch with Holding Bin Feature to Eliminate Split Shipments and Reduce Box Content

TurboLister (Amazon listing software with FBA support) » Live Batch with Holding Bin Feature to Eliminate Split Shipments and Reduce Box Content

Step by step tutorial on how to eliminate split shipments and also reduce your box content work: Create a new Live (1) batch Because you are working in a live batch, you will see a lot of splits (2) across many Amazon fulfillment centers. This is OK,…

How to Use Scoutly on Android Wear (Watch)

Scoutly (Sourcing) » Scoutly scouting app » Scoutly App on Android Watch » How to Use Scoutly on Android Wear (Watch)

Scoutly supports Android Watch with Google Wear OS (Ex. Samsung Galaxy Watch 4). Scoutly Android Wear app is not a standalone app. It requires the Scoutly Android Phone app to run at the same time. Please follow the steps below to use Scoutly on Android Wear…

Reassign Fulfillment Center for Existing Item with FNSKU

TurboLister (Amazon listing software with FBA support) » Reassign Fulfillment Center for Existing Item with FNSKU

Amazon can split your FBA items into multiple fulfillment centers. If you do not want to send items to a particular fulfillment center, keep those items in the TurboLister. You can then try to reassign those items to a different Fulfillment Center after several days or…

Move TurboLister to a New Computer

TurboLister (Amazon listing software with FBA support) » Support » Move TurboLister to a New Computer

To move TurboLister to a new computer: Finish your shipment on your current computer. Export JSON file and save the JSON file in your drive. Install TurboLister your new computer. When TurboLister starts, click the Export button and select your JSON…

Transfer Account to Another Phone

Account » Transfer Account to Another Phone

You cannot use the same user ID on two phones simultaneously. However, our system allows you to automatically move your account to a new phone or PDA under certain conditions. Please follow the instructions below to see if you can transfer your account to your new…

Bulk Removal Order

TurboLister (Amazon listing software with FBA support) » Bulk Removal Order

TurboLister allows you to create a bulk removal order for your old FBA inventories. In the Dashboard screen, click the Bulk Removal button. Select an operation profile. You can have multiple removal profiles for different removal options. Enter an order ID for…

Trigger Configuration

PDA Scouting Software » Menu » Advanced Trigger » Trigger Configuration

Figure 14 Trigger Configurations: 1) Enable: Enables/disables this trigger to determine if an item is a buy or reject. 2) Ignore FBA Offer: When checked, this trigger will not consider FBA offers. Only Merchant Fulfilled Prices will be used to select the offer…

Use Target Price as Initial List Price

TurboLister (Amazon listing software with FBA support) » Add screen » Use Target Price as Initial List Price

Amazon can deactivate your listing if your listing price is too high. TurboLister has a feature that will set a reasonable target price as your initial price, so you do not need to manually set a reasonable list price. This will allow you to use workflow A or B to…

Listing Menu

PDA Scouting Software » Menu » Listing with PDA » Listing Menu

Figure 25 *With the exception of the ‘Close’, ‘About’, ‘Copy Description’, and ‘Import Comment’ commands, all other commands have corresponding barcodes that can be scanned to enable or disable them (scan again), so you do not need to touch the screen.…

5 Workflows for Adding Items

TurboLister (Amazon listing software with FBA support) » 5 Workflows for Adding Items

After you create a batch, the program offers you 5 different workflows for adding items into this batch. Click the workflow button to select a workflow. Workflow A Presort your items based on condition, set a default price and grading options for the items to scan,…

TurboLister (Amazon listing software with FBA support)

TurboLister (Amazon listing software with FBA support)

ASellerTool TurboLister software allows you to list items on Amazon as Fulfillment by Amazon (FBA) or Merchant Fulfillment (MF) in just a few simple steps. It is as good as any other paid ($$$) listing software, so you can save $40 or more every month from your hard…

Choose box content option and create a shipment

TurboLister (Amazon listing software with FBA support) » Ship screen » Choose box content option and create a shipment

After you click the “Create Shipment” button (1) on the Ship screen, you will see a pop-up screen to let you create a shipment. You can select Create new (2) and enter a shipment name to create a new shipment. Or you can click “Add to existing”…

Connect Socket Bluetooth Scanner 7Ci with Dell X51 PDA

PDA Scouting Software » Installation » Connect Socket Bluetooth Scanner 7Ci with Dell X51 PDA

*Instructions below are for connecting the Socket 7Ci Scanner to the Dell X51 PDA. If you are using another Socket Bluetooth scanner, you need to find the manual with the correct corresponding command barcodes. Follow the cloning topic to install the clone for…