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Download my payment history for tax purpose

Account » Download my payment history for tax purpose

If you want to get a history of your transactions, please log into your PayPal transaction history page. If you do not see the transaction history page above, please do the following: Click Activity Click “All Transactions” Type ASellerTool and…

How to Send Payment through PayPal.Me

Account » How to Send Payment through PayPal.Me

PayPal.Me can be used to submit one-time purchases only. If you do not want to sign up for a subscription or pay for a package with PayPal, you can send us payments using PayPal.Me and you can pay with a credit/debit card instead. 1. Click on the link here. This will…

How to Hire a Remote Worker to List for Me

TurboLister (Amazon listing software with FBA support) » Support » How to Hire a Remote Worker to List for Me

If you ship your items to a remote location or have a remote worker to list for you, please follow the steps below. They can use TurboLister to list your items, create a shipment, do box content and print out 2D box content barcode. But you should not give them…

How to Take a Screenshot

Support » How to Take a Screenshot

A screenshot is very important to show us the issue you are facing and will help us to understand the issue better. Even if you think it is not helpful to send a screenshot, we highly recommend you send one as it will help us solve your problem much faster. After you…

How to Fix Stranded Inventory

TurboLister (Amazon listing software with FBA support) » Support » How to Fix Stranded Inventory

Please check this Amazon topic: https://sellercentral.amazon.com/gp/help/201436600

How Prep Center use TurboLister to List for Multiple Sellers

TurboLister (Amazon listing software with FBA support) » Support » How Prep Center use TurboLister to List for Multiple Sellers

Prep center can use TurboLister to list for multiple customers (Amazon sellers). !After you create a new batch for customer A, please make sure you go to Menu -> Settings and change the account info to customer A. Your customers need to subscribe to the AST…

How to build a large shipment

TurboLister (Amazon listing software with FBA support) » Support » How to build a large shipment

If you want to build a large shipment, please follow the steps below. Assume you want to ship 5000 items and assume each box contains 20 items. Create a Live Batch and starts to list your items. You will quickly realize which warehouse Amazon wants most of your…

How to Save a Web Page

Support » How to Save a Web Page

FireFox Go to the webpage you want to save. Click Menu icon and “Save Page As” Pick a location and save as html file. Email us the html page at support@asellertool.com Chrome Go to the webpage you want to save. Right-click the page and…

How to configure trigger to check non-media products

Scoutly (Sourcing) » Scoutly scouting app » Support » How to configure trigger to check non-media products

Scoutly only has the “Other” category for non-media. But here is the workaround to configure triggers to check those categories. But you can have multiple trigger sets in the cloud, so each “Other” category can be used for a non-media product…

Downloading to the SD Card (Recommended)

Scoutly (Sourcing) » PC Downloader » Using PC Downloader for PDA » PC Downloader Operation » Downloading to the SD Card (Recommended)

We have a video showing you the process here. Please follow the steps below: If it is a new SD card or from another PDA, you need to setup your SD card with your current PDA before you can use a PC downloader to download the compatible database for your current…

How to send a loose-leaf books to Amazon warehouse

TurboLister (Amazon listing software with FBA support) » Support » How to send a loose-leaf books to Amazon warehouse

Please follow the steps below to prepare your loose-leaf books. If it comes with a binder, remove the binder. Put the loose-leaf book inside a polybag and seal it. You can buy polybags here. Please make sure you have different sizes, so your polybag can fit the…

How to Use a Different Button to Trigger Socket Scanner

Support » PDA Support » How to Use a Different Button to Trigger Socket Scanner

You can assign any button on the PDA to trigger the Socket Scanner. See this video for an example. Instructions: Click “Today” (1), then click “Settings” (2). In the Settings screen, click “Buttons” (3). In Buttons screen, if…

History and Watch List

Scoutly (Sourcing) » Scoutly scouting app » Menu » History and Watch List

Scoutly will save your scanning history in the app. And you can select them into a Watch List. When you scan an item from your Watch List, Scoutly will notify you. Go to Menu -> History and Watch List. You will see your scanning history. You can tap the star icon…

How to better view YouTube Tutorial Video

Support » How to better view YouTube Tutorial Video

We have an extensive list of tutorial videos on YouTube. To better view the YouTube videos, try the two things below. Make the YouTube Video full screen. Increase video display resolution to the max. Slow down video play speed.

How to Find Your Amazon Seller ID

TurboLister (Amazon listing software with FBA support) » How to Find Your Amazon Seller ID

Your Seller ID is not your Amazon store name. It is assigned by Amazon and is usually 14 letters long. Click here to login to your Amazon seller central account and your seller ID (Merchant Token) should appear on the page. If you cannot obtain your Amazon seller…

How Do I Know If My PDA is a Rental PDA

Support » PDA Support » How Do I Know If My PDA is a Rental PDA

We can only issue refunds for a returned PDA if it is a locked down rental from us. Please follow the steps below to check if your PDA is a locked rental: In the ASellerTool program, click Menu (1), then click Exit (2) After you exit the program, if your PDA has a…

How to View Lic.Txt File on SD Card

Support » PDA Support » How to View Lic.Txt File on SD Card

Insert your SD card into your computer. You can use a USB SD card reader or go directly into the computer. After the SD card is inserted into your computer, File Explorer should open and show your SD card as a disk drive (1) Click on it and you will see the lic.txt…

How to Use Scoutly on Android Wear (Watch)

Scoutly (Sourcing) » Scoutly scouting app » Scoutly App on Android Watch » How to Use Scoutly on Android Wear (Watch)

Scoutly supports Android Watch with Google Wear OS (Ex. Samsung Galaxy Watch 4). Scoutly Android Wear app is not a standalone app. It requires the Scoutly Android Phone app to run at the same time. Please follow the steps below to use Scoutly on Android Wear…

How It Works

Scoutly (Sourcing) » PDA Sourcing Software » Menu » Basic Trigger » How It Works

The program will start by comparing the selected offer price and the item’s sales rank, shown in Figure 7 at Configure Basic Trigger. When an item is scanned, the program will select an offer price based, in this order, on whether to ignore FBA Offers, to target…

How Listing Works

Scoutly (Sourcing) » PDA Sourcing Software » Menu » Listing with PDA » How Listing Works

Step 1: Print out the Command Barcodes from PDA Listing Command Barcodes and the Special Comment Barcode sheet generated from the Listing Tool program. This will allow you to scan them to set their condition, fulfillment channel, and description of the listed…

How It Works

Scoutly (Sourcing) » PDA Sourcing Software » Menu » Advanced Trigger » How It Works

When an item is scanned, the program will start by using the trigger from the top of the list, shown in Figure 13 on Creating New Trigger in Advanced Trigger. When an item is scanned, the program will select an offer price, based on whether to ignore FBA Offers, to…

How to Setup Profit Trigger to Check both FBA and MF at the Same Time

Scoutly (Sourcing) » Scoutly scouting app » Menu » Profit Trigger » How to Setup Profit Trigger to Check both FBA and MF at the Same Time

For Amazon sellers who sell both FBA and MF, the Scoutly profit trigger allows you to use one trigger set to check both FBA and MF criteria simultaneously. Scoutly has 20 triggers under a trigger set. You can use half the triggers to check FBA and the other half to…

Connection fail during live search or database download

Scoutly (Sourcing) » Scoutly scouting app » Support » Connection fail during live search or database download

If you experience any connection fail, or name resolution error during the live search, it is possible the WiFi connection is not good. Please try the steps below. Restart the router. If you have access to the router, unplug it, wait 5 seconds, then plug it…

Scoutly History Chart or paid Keepa subscription

Scoutly (Sourcing) » Scoutly scouting app » Operation » Scoutly History Chart or paid Keepa subscription

There are two ways to see sales rank history with the Scoutly app. p. Lowest used price, used Buy Box price, and sales rank history are essential for the seller to measure an item’s history. You can use this info to determine the possible future time frame to…

How Profit Trigger Works

Scoutly (Sourcing) » Scoutly scouting app » Menu » How Profit Trigger Works

How Profit Trigger Works Summary: The profit triggers aim to find the target list price based on the sold history. (We use the number of days with sales and sales rank to determine these.) This page will be displayed when tapping on the “Buy”…

Use a Different Credit Card to Pay for Your Subscription

Account » Use a Different Credit Card to Pay for Your Subscription

Use a Different Credit Card You should already add this credit card to your PayPal account. If not, please follow this topic to add this credit card to your PayPal account. Login to your Paypal account and click the “Activity” tab. Enter…

My Computer cannot Recognize TSP 700 Printer

TurboLister (Amazon listing software with FBA support) » Support » My Computer cannot Recognize TSP 700 Printer

Issue: After you install the driver, the computer still cannot recognize your TSP printer like the screen below. Please check the solution. Solution: The printer is in Epson emulation. Turn it off and remove the small panel (1) on the bottom and move dip switch 1…

Mac Downloader for Android

Scoutly (Sourcing) » PC Downloader » Using PC Downloader for Android » Mac Downloader for Android

!Unfortunately, there is no automated program on the Mac like PC Downloader, which can download and transfer the database files to your Android phone automatically. It is strongly suggested that, if you cannot download the database through WiFi, customers with access…

SerialMagic Gears for Scanfob

Scoutly (Sourcing) » Scoutly scouting app » Support » Setting Up Bluetooth Scanners » SerialMagic Gears for Scanfob

If you have a Scanfob scanner from SerialIO, you can connect the scanner to the phone with the Serial Magic Gears app. *Print out the SPP Quickstart Guide from https://serialio.com/support. *For instructions on connecting the Scanfob to an iPhone, click here. To…

Using PC Downloader for Android

Scoutly (Sourcing) » PC Downloader » Using PC Downloader for Android

Setting up your Android Smartphone PC Downloader Operation for Android Troubleshooting Mac Downloader for Android

5 Workflows for Adding Items

TurboLister (Amazon listing software with FBA support) » 5 Workflows for Adding Items

After you create a batch, the program offers you 5 different workflows for adding items into this batch. Click the workflow button to select a workflow. Workflow A Presort your items based on condition, set a default price and grading options for the items to scan,…

Move to Another PDA

Support » PDA Support » Move to Another PDA

If you current PDA is defective and you want to use another PDA, please follow the instructions below: If the PDA does not have our software on it, you need to Install our software on your new PDA. The best way to do that is to clone your PDA with our clone…

Direct Link to Keepa

Direct Link to Keepa

Per Amazon’s request, we have to remove the direct link to Keepa. Add Your Own URL for Research Purpose. Now we allow you to add your own URL link for your research purpose. Please follow the instructions here. Go to Add Custom Link screen and add a URL…

Pay for 30 Days Only

Account » Pay with Credit Card instead of PayPal » Pay for 30 Days Only

If you only need to use our service for 30 days or less, please follow the steps below. Create a new subscription. After the subscription is created, cancel the subscription. You will be able to use our service for 30 days with no future recurring…

Quick Start Document for X51

Support » PDA Support » Quick Start Document for X51

Please review these documents below to learn how to use our Dell X51 PDA scanner package. Get started Best practice Read before your first download Socket scanner

PC Downloader Operation for Android

Scoutly (Sourcing) » PC Downloader » Using PC Downloader for Android » PC Downloader Operation for Android

The PC Downloader’s main screen is explained below. PC Downloader Screen with Instructions for Android Downloads You can ignore the options for SD Card download, Direct to PDA download, and Manual Input. These options are for those customers who use our PDA…

Using PC Downloader for PDA

Scoutly (Sourcing) » PC Downloader » Using PC Downloader for PDA

Setting up your SD Card PC Downloader Operation Troubleshooting

Trouble to Use Stylus to Touch Keyboard on PDA Screen

Support » PDA Support » Trouble to Use Stylus to Touch Keyboard on PDA Screen

If you’re having trouble using the stylus to touch the correct letter on the PDA’s keyboard or if you cannot touch the program’s icon, then you need to perform a screen alignment to calibrate the screen. Please refer to the video below on how to use…

Use Adding to an Existing Shipment to Reduce Split Shipments

TurboLister (Amazon listing software with FBA support) » Strategy to Reduce Split Shipments » Use Adding to an Existing Shipment to Reduce Split Shipments

If your items are split into multiple shipments like the screen below, you can use both holding bin and add to an existing shipment strategy to reduce split shipments. In the example below, we are able to create only one shipment for 102 items, and move 3 items in the…

Using Small Label for MF Ticketing

TurboLister (Amazon listing software with FBA support) » Printer Setup » Using Small Label for MF Ticketing

You can resue your FNSKU label for MF ticketing. You can tear off the whole label while keeping the sticky part intact, and insert it into the book. Click Menu -> Printers -> Ticket (Merchant Fulfill) to configure Select your thermal printer (Dymo, Rollo, or…

Add a custom link for bookscouter

Scoutly (Sourcing) » Scoutly scouting app » Support » Add a custom link for bookscouter

The current bookscouter icon does not navigate to the site properly. Before we make a release to fix it, you can add a custom link for bookscouter Tap lick icon Tap “Create a new custom URL link” Enter a name such as bookscouter Enter URL:…

Transfer Account to Another Phone

Account » Transfer Account to Another Phone

You cannot use the same user ID on two phones simultaneously. However, our system allows you to automatically move your account to a new phone or PDA under certain conditions. Please follow the instructions below to see if you can transfer your account to your new…

Go to PDA’s Home Screen

Support » PDA Support » Go to PDA’s Home Screen

Tap the Windows icon (1) in the upper left-hand corner of the screen. Tap the “Today” (2) option from the dropdown menu.

Strategy to Reduce Split Shipments

TurboLister (Amazon listing software with FBA support) » Strategy to Reduce Split Shipments

If you have a big shipment, Amazon can split your items into multiple shipments. It can be a headache to sellers if you have multiple small shipments with several items. It can also cost you extra money if Amazon requires you to ship to a warehouse across the country.…

CamelCamelCamel can not remember my login or Keepa does not Work

Scoutly (Sourcing) » Scoutly scouting app » Support » CamelCamelCamel can not remember my login or Keepa does not Work

Issue: CamelCamelCamel can’t remember my login or Keepa does not Work Solution: Please make sure you Disable Private mode in Safari, then it will remember the login status. Please follow this link for instructions on disabling Private Mode.…

Install WinRar to Unzip Files

Support » Install WinRar to Unzip Files

We recommend you use the WinRar program to unzip the zip files you download from this manual. You can download WinRar here. Here are the steps for downloading WinRar: 1. After clicking this link you’ll be directed to the page you see above. Click…

Sync or renew Amazon MWS Seller Account with ASellerTool

TurboLister (Amazon listing software with FBA support) » Sync or renew Amazon MWS Seller Account with ASellerTool

*If you have synced your Amazon MWS account with AsellerTool before, you only need to renew it by clicking https://sellercentral.amazon.com/apps/manage, find AsellerTool and click the Renew button. You’ll be good to go for another year until the next renewal…

Permission Requirement for Scoutly on Android Phone

Scoutly (Sourcing) » Scoutly scouting app » Permission Requirement for Scoutly on Android Phone

For Scoutly to run on an Android phone, you will need to grant permissions. Scoutly will use these permissions strictly within the app. We will not share that information with any other 3rd party or use it for purposes other than scouting. Our app will ask you to grant…

Creating a 2D Barcode for Box Content

TurboLister (Amazon listing software with FBA support) » Creating a 2D Barcode for Box Content

Enable the 2D barcode from your seller account. Print out the 2D barcode. Enter weight for each box and pay for the shipment. Before you can print out the 2D barcode for the box content, you need to enable it from your Amazon seller account. You only need to do…

Downloading to the PDA (Slower Method)

Scoutly (Sourcing) » PC Downloader » Using PC Downloader for PDA » PC Downloader Operation » Downloading to the PDA (Slower Method)

*This method is only recommended for users that have older model Compact Flash scanners with flexible backs that can become defective with frequent removal. Users should download directly to the SD if possible, for the fastest and smoothest experience. Downloading to…

Use Administrator right to install TurboLister

TurboLister (Amazon listing software with FBA support) » Support » Use Administrator right to install TurboLister

When you run the installer of the TurboLister and you run into an issue that is telling you “There is a problem with this Windows Installer package”, you can try the steps below. Right-click on the installer: fbalisting.exe You will see a pop-up…

Error: Cannot Connect to the Internet

TurboLister (Amazon listing software with FBA support) » Support » Error: Cannot Connect to the Internet

The program shows “No Internet connection” Try one of these solutions: Make sure you have an active internet connection. Test this by opening a web browser to see if you can connect to a web page. Check the settings on your Windows Firewall. You can…

Move TurboLister to a New Computer

TurboLister (Amazon listing software with FBA support) » Support » Move TurboLister to a New Computer

To move TurboLister to a new computer: Finish your shipment on your current computer. Export JSON file and save the JSON file in your drive. Install TurboLister your new computer. When TurboLister starts, click the Export button and select your JSON…

Attach Bluetooth Scanner to Your Phone

Scoutly (Sourcing) » Scoutly scouting app » Attach Bluetooth Scanner to Your Phone

Bluetooth scanner connects to your phone via wireless Bluetooth communication. Some users prefer to hold both the phone and the scanner in one hand so they can look at the screen while scanning. To do that, you need to attach the Bluetooth scanner to your phone, so you…

Quick Start Guide for FBA Seller (Live Listing)

TurboLister (Amazon listing software with FBA support) » Quick Start Guide for FBA Seller (Live Listing)

This shows you how to list one item as FBA and create a shipment. The video tutorial is here. Set Fulfillment Channel to FBA in Menu -> Settings Add an item. Turn off 1 and 2 to set the workflow to presort with default price and grade options. Enter…

Add Shipping Template for Merchant Fulfilled (MF) Listing

TurboLister (Amazon listing software with FBA support) » Add Shipping Template for Merchant Fulfilled (MF) Listing

If you list items as Merchant Fulfilled(MF), you need to use a shipping template to set your shipping rate. TurboLister will use your Migrated Template by default. If you want to use a different shipping option, you must create a new shipping template or edit Migrated…

Reassign Fulfillment Center for Existing Item with FNSKU

TurboLister (Amazon listing software with FBA support) » Reassign Fulfillment Center for Existing Item with FNSKU

Amazon can split your FBA items into multiple fulfillment centers. If you do not want to send items to a particular fulfillment center, keep those items in the TurboLister. You can then try to reassign those items to a different Fulfillment Center after several days or…

Downloading database for Amazon US, Canada or UK

Scoutly (Sourcing) » Scoutly scouting app » Operation » Downloading Database » Downloading database for Amazon US, Canada or UK

In Scoutly you can now download the database for Amazon US, Canada, and the U.K marketplaces by selecting the desired country on the download screen. Select the country in the download screen, then download the database as usual. When scouting with a non-US…

Quick Start Guide for FBA Seller (Batch Listing)

TurboLister (Amazon listing software with FBA support) » Quick Start Guide for FBA Seller (Live Listing) » Quick Start Guide for FBA Seller (Batch Listing)

If you ship everything to Amazon in one box, this is the method you want to use. Use Batch mode in TurboLister to list your items Submit feed to Amazon. After feed is complete, go to Amazon Seller Central to convert your listings from MF to FBA Follow the Amazon…

Use Holding Bin to Reduce Split Shipments

TurboLister (Amazon listing software with FBA support) » Strategy to Reduce Split Shipments » Use Holding Bin to Reduce Split Shipments

Amazon’s new FBA inbound shipment policy requires the sellers to accept or reject all shipments within a shipment plan. TurboLister has a very unique feature called Holding Bin to still let sellers reduce split shipments while still conforming to the Amazon new…

Add link to show Amazon offer page

Scoutly (Sourcing) » Scoutly scouting app » Operation » Create Custom Website Link » Add link to show Amazon offer page

Amazon is now changing how its offer page is displayed. If you find you can no longer see the Amazon offer page by tapping the used offer number, you can create a custom link. Tap the “Link” icon Tap the “Add a new URL link”…

Upload Listing Feed File to Amazon Manually

TurboLister (Amazon listing software with FBA support) » Support » Upload Listing Feed File to Amazon Manually

If TurboLister has an issue submitting your listing feed file, you can try to upload your listing feed file to Amazon manually. Click this link log in to your Amazon Seller Central Add Products via the Upload page. Click the Browse button and enter…

Use Carton Sizer to Resize Shipping Box

TurboLister (Amazon listing software with FBA support) » Use Carton Sizer to Resize Shipping Box

If you find your box is too big to hold your items, you need to reduce your box size. We recommend Aviditi Carton Sizer/Reducer. You can order from here. Here is a video to show you how to resize your shipping box: Please follow the steps below to resize your…

Change to a Different PayPal Account (Email)

Account » Change to a Different PayPal Account (Email)

If you need to change to a different PayPal account (Email), please follow the following steps. Make a new subscription here with your new PayPal account. Cancel your old subscription. Please follow the steps here. If there is any overlapping time between your 2…

Upgrade Dell X51/X51V PDA to Rom A12

Support » PDA Support » Upgrade Dell X51/X51V PDA to Rom A12

Backup all personal data from your PDA, as this will wipe out all your data. Get a 1GB or 2GB SD card (4GB or above SDHC Card will not work), insert to a computer, right click it and choose to format the SD card into FAT32 According to your PDA model,…

Export Data to 3rd Party Accounting Software & Spreadsheet

TurboLister (Amazon listing software with FBA support) » Export Data to 3rd Party Accounting Software & Spreadsheet

You can export listing data from one or multiple batches into an Excel CSV Spreadsheet file. Then you can import this CSV file into other 3rd party accounting software. Go to Batch screen and click Complete on the batch(s) you want to export. Select one or more…

Sales Score: Number of Days with Sales for an Item

Scoutly (Sourcing) » Scoutly scouting app » Operation » Sales Score: Number of Days with Sales for an Item

Definition Sales Score is the number of days out of the past 6 months that an item has sold at least one copy. Currently, only books and other media will return Sales Score. Sales Score is not available for Non-Media items. If a book or other media doesn’t…

Free Rental of Windows Laptop with TurboLister for Mac Users

TurboLister (Amazon listing software with FBA support) » Support » Free Rental of Windows Laptop with TurboLister for Mac Users

*Mac users: You can install Parallel which will install a Windows virtual box inside your Mac. This will allow you to install TurboLister. If you do not have a Windows computer to use AST TurboLister, we offer free rental of a Windows laptop computer with $40 Shipping…

OVER_ASIN_GUIDANCE Error when adding an item to FBA Shipments

TurboLister (Amazon listing software with FBA support) » Support » OVER_ASIN_GUIDANCE Error when adding an item to FBA Shipments

OVER_ASIN_GUIDANCE Error According to Amazon Seller Support, when receiving this message it means that you or Amazon has reached the maximum inventory quota allowed for this product in the FBA warehouse, due to capacity or other restrictions determined by…

Can not Write to this SD Card during Downloading

Support » PDA Support » Can not Write to this SD Card during Downloading

If you see this error message: “Can not write to this SD card G;\. The media is write protected. This card my be defective. Please change to another SD card. It is also possible the SD card is locked. Please refer to this image to make sure the SD card is in…

Link your MWS account to another AST user ID

Account » Link your MWS account to another AST user ID

Issue When you try to sync your MWS account with ASellerTool, you get error code 71 (1). Your Amazon MWS seller account is already synced with an existing ASellerTool account (2). You cannot sync your MWS account with a different ASellerTool account. If you…

Add a New Credit Card to Your PayPal Account

Account » Add a New Credit Card to Your PayPal Account

You can add your credit card, debit/bank card, or bank account to your PayPal account. These are called funding sources. When you create a subscription for our service, you pick one funding source (credit card, bank account, or PayPal balance) and Paypal will charge…

Accept Amazon-partnered carrier for an inbound shipment in EU countries

TurboLister (Amazon listing software with FBA support) » Support » Accept Amazon-partnered carrier for an inbound shipment in EU countries

In order to use TurboLister to submit your box weight and number confirmation to Amazon for the inbound shipment shipping label, you need to review the policy and agree with it. Please read https://sellercentral.amazon.co.uk/gp/help/help.html?itemID=201119120 After…

MWS Limitations on FBA/Used/New Price Display for Database Search

Scoutly (Sourcing) » Getting Started in Scoutly » MWS Limitations on FBA/Used/New Price Display for Database Search

Issue: Database search is missing some FBA offers, or used/new prices are not continuous (missing one or more prices in between) Explanation: The API imposes limitations to display FBA offers and continuous prices on our app. Amazon’s MWS program sorts the…

Add link to list product on Amazon from the phone

Scoutly (Sourcing) » Scoutly scouting app » Operation » Create Custom Website Link » Add link to list product on Amazon from the phone

This is to show you how to add a custom link, so you can list your product on Amazon from the phone. Tap the link icon. Tap “Add a new URL link” Enter a name (ex. Amazon) enter the URL: https://sellercentral.amazon.com/product-search/search?q=[ASIN]…

Change Service Plan (Upgrade, Downgrade, from Monthly to Yearly Plan)

Account » Change Service Plan (Upgrade, Downgrade, from Monthly to Yearly Plan)

If you need to change your service plan (upgrade from Lite to Pro, downgrade from Pro to Lite, change from monthly to yearly, etc.), please follow the steps below: Create a new subscription here for the new plan with your current user ID. Due to PayPal security, we…

Sign up Amazon Inventory Placement Service to Avoid Split Shipments

TurboLister (Amazon listing software with FBA support) » Reassign Fulfillment Center for Existing Item with FNSKU » Sign up Amazon Inventory Placement Service to Avoid Split Shipments

The best way to avoid split shipments is to sign up Amazon Inventory Placement service. You will pay extra for this service, but it will make your workflow more smooth, efficient and save time. Since almost all of your shipments will go to the warehouse close to you.…

Remove an Item from a Shipment to the Holding Bin

TurboLister (Amazon listing software with FBA support) » Remove an Item from a Shipment to the Holding Bin

If you want to remove an item that is already in a shipment to the holding bin or delete it later from the holding bin, please follow the steps below. Go to the Box screen. Click on the shipment where the item belongs. Move the item to the unassigned. Select the…

Quick Step by Step Guide for Merchant Fulfilled (MF) Listing and Shipping

TurboLister (Amazon listing software with FBA support) » Quick Step by Step Guide for Merchant Fulfilled (MF) Listing and Shipping

1. How to listing items as Merchant Fulfilled 2. How to do merchant fulfill after a sale 1. Steps to list items as Merchant Fulfilled (MF) Set TurboLister to MF mode: Click Menu (1) -> Settings (2), select Fulfillment Channel to Merchant Fulfill (3), click Save…

Deeply discounted 5 Years or life-time license for ASellerTool FBAScan scouting service

Account » Deeply discounted 5 Years or life-time license for ASellerTool FBAScan scouting service

*This is a great value for the best scouting service in the market. Just make the one-time payment with part of your first month’s profit (We offer a free trial for the first month) from your selling business, and you can use the scouting service with no more…

Configure a Trigger to signal when there is no Used FBA competition

Scoutly (Sourcing) » Scoutly scouting app » Support » Configure a Trigger to signal when there is no Used FBA competition

Configure a Trigger to signal when there is no USED FBA competition. When an item has no FBA offer but has high sales velocity, you can still buy when there are low merchant fulfilled prices. This will allow you to ship as FBA and make a higher profit than merchant…

Use OCR to Scan ISBN or UPC Number When There is No Barcode

Scoutly (Sourcing) » Scoutly scouting app » Number/Title Entry » Use OCR to Scan ISBN or UPC Number When There is No Barcode

If the item has no barcode or the barcode is covered, you can tap the “SCAN” button and then toggle to the “OCR” option on the right. It will perform OCR (Optical Character Recognition) on the ISBN or UPC number and send the ISBN or UPC number…

Merchant Fulfilled Ticket System with Location Map (Bin System) and Picklist for Order Fulfill (Shipping Label)

TurboLister (Amazon listing software with FBA support) » Merchant Fulfilled Ticket System with Location Map (Bin System) and Picklist for Order Fulfill (Shipping Label)

Ticket System with Location Map Pick List and Print Shipping Label Ticket System with Location Map (Bin System) To help to locate the item quickly, each item should include an MF receipt ticket with a number, so you can just look for the number. Setup printer…

Live Batch with Holding Bin Feature to Eliminate Split Shipments and Reduce Box Content

TurboLister (Amazon listing software with FBA support) » Live Batch with Holding Bin Feature to Eliminate Split Shipments and Reduce Box Content

Step by step tutorial on how to eliminate split shipments and also reduce your box content work: Create a new Live (1) batch Because you are working in a live batch, you will see a lot of splits (2) across many Amazon fulfillment centers. This is OK,…

Affiliate Program – Receive Recurring Cash with Referrals

Affiliate Program – Receive Recurring Cash with Referrals

How to earn cash by making referrals? Refer a new user (who had no subscription history with ASellerTool) to try our products. After the user makes either a PRO or LITE subscription, you will receive a 15% reward for each recurring payment, as long as the…

Refund In the App Purchase on iPhone

Account » Refund In the App Purchase on iPhone

If you paid for our service by using Apple iTunes payment (in-app purchases) then Apple doesn’t provide a way for the developer to refund the payment to you. The only option is to contact iTunes Store Customer Support to request a refund. Please check this…

Scoutly Error Codes

Scoutly (Sourcing) » Scoutly scouting app » Support » Scoutly Error Codes

Error Code Explanation and Solution: Please find the same error code, and try the solution to see if it will fix your issue. Error Code Error Message Location Solution 2 Please enter account info at Menu -> Account Tap…

Privacy Policy

Privacy Policy

Introduction ASellerTool Inc. is committed to protecting the privacy of your data. This Privacy Policy explains more specifically what information ASellerTool Inc. (together, “ASellerTool ,” “we” or “us”) collect and receive from Account Holders and End…

Contact Us

Contact Us

FAQ Scoutly Error code TurboLister Error code Create new or resume a subscription Cancel a subscription Use a New Credit Card Refund Policy Change Service Plan Add or remove users Move my account (user ID) to another device How to check if an item is…

Fix Feed Error-Code 8567

TurboLister (Amazon listing software with FBA support) » Support » Fix Feed Error-Code 8567

This is the Amazon side issue. The solution here is to try to minimize this issue. It will not fix this issue, but it should be able to list some of your books. Steps: Download version 3.9.3 here. Go to Feed screen. You need to choose to view the feed history…

Cancel Subscription

Account » Cancel Subscription

We strive to meet your business needs in the best possible way. If you have a technical, billing, or equipment issue, we would love a second chance to make it right. This way, you can continue to use our complete suite of services: the Scoutly app to scout,…

Print FBA UPS shipping label with 4×6 thermal label

TurboLister (Amazon listing software with FBA support) » Print FBA UPS shipping label with 4×6 thermal label

With TurboLister, you can easily convert multiple Amazon FBA UPS shipping labels into 4×6 thermal labels with one single mouse click. This will save you a lot of time to attach UPS shipping labels to your boxes. You can use any thermal printer (Zebra 2844 or Dymo…

PDA Support

Support » PDA Support

Upgrade Dell X51/51V PDA to ROM A12 SDHC Card Cannot Write to this SD Card during Download Remote Desktop Support Config File Missing Wrong or Invalid License IO Exception Dell PDA Does Not Turn On, Screen Not Responding, Buttons Not Responding Transfer to…

No Local Database or Not Enough Storage Space

Support » No Local Database or Not Enough Storage Space

No Local Database If you scan an item and receive a message that says “No Local Database – Switch to Live Search,” this means that the database has not been properly downloaded onto your device. See the following steps to troubleshoot this…

Pay with Credit Card instead of PayPal

Account » Pay with Credit Card instead of PayPal

If you do not want to sign up for a subscription or pay with PayPal, we can send you an invoice and you can pay with a credit card. Here is a video to show you how to do it. 1. Let us know whether you need a package or a subscription. If it is a subscription, we need…

Presort Grading Options

TurboLister (Amazon listing software with FBA support) » Presort Grading Options

If you use workflow 1 or 2, you need to presort items based on condition. You can then turn Grading (1) ‘Off’, set quantity (2), condition (3), SKU Prefix (4), Tax (5), notes (6) (7) before you scan items. Change quantity (2) by clicking on the arrow…

Add a User or Remove a User

Account » Add a User or Remove a User

Add a User Remove a User You can use your user ID on one phone only. You will encounter issues if you share the same account on two phones. You need to use a second user ID on your second phone. We issue a $5 refund for each additional Professional plan…

AST Online Book Arbitrage

AST Online Book Arbitrage

AST Online Book Arbitrage allows you to source low priced merchant fulfilled (MF) books or textbooks priced low at offseason and sells high via Amazon FBA program. Here’s how it works: Go to either of the two sites below to find low-priced items from other MF…

Opticon 2002

Scoutly (Sourcing) » Scoutly scouting app » Support » Setting Up Bluetooth Scanners » Opticon 2002

OPN2002 scanner in general is a very difficult scanner to use. We recommend you get a Scanfob 2006 or Socket 7Ci scanner instead. Please follow the instructions below to connect an OPN2002 scanner to your phone: Here is a video to show you how we connect OPN2002…

Ship screen

TurboLister (Amazon listing software with FBA support) » Ship screen

Create a New or Add to an Existing Shipment Batch Editing Change Price Create a New Shipment or Add to an Existing Shipment to a Fulfillment Center (FC) Click the ‘Create Shipment’ button (2) to create a new shipment or add to an existing shipment to…