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Download my payment history for tax purpose
Account » Download my payment history for tax purpose
If you want to get a history of your transactions, please log into your PayPal transaction history page. If you do not see the transaction history page above, please do the following: Click Activity Click “All Transactions” Type ASellerTool and…
How to Send Payment through PayPal.Me
Account » How to Send Payment through PayPal.Me
PayPal.Me can be used to submit one-time purchases only. If you do not want to sign up for a subscription or pay for a package with PayPal, you can send us payments using PayPal.Me and you can pay with a credit/debit card instead. 1. Click on the link here. This will…
How to Hire a Remote Worker to List for Me
TurboLister (Amazon listing software with FBA support) » Support » How to Hire a Remote Worker to List for Me
If you ship your items to a remote location or have a remote worker to list for you, please follow the steps below. They can use TurboLister to list your items, create a shipment, do box content and print out 2D box content barcode. But you should not give them…
How Prep Center use TurboLister to List for Multiple Sellers
TurboLister (Amazon listing software with FBA support) » Support » How Prep Center use TurboLister to List for Multiple Sellers
Prep center can use TurboLister to list for multiple customers (Amazon sellers). !After you create a new batch for customer A, please make sure you go to Menu -> Settings and change the account info to customer A. Your customers need to subscribe to the AST…
How to Take a Screenshot
Support » How to Take a Screenshot
A screenshot is very important to show us the issue you are facing and will help us to understand the issue better. Even if you think it is not helpful to send a screenshot, we highly recommend you send one as it will help us solve your problem much faster. After you…
How to Fix Stranded Inventory
TurboLister (Amazon listing software with FBA support) » Support » How to Fix Stranded Inventory
Please check this Amazon topic: https://sellercentral.amazon.com/gp/help/201436600
eBay Sold History
Scoutly (Sourcing) » Scoutly scouting app » Operation » Create Custom Website Link » eBay Sold History
Suppose there is a lack of data to verify the sales history of an item on Amazon, particularly for non-media products. EBay’s sold history can be a useful reference point in that case. To access eBay’s sold history for the item, follow these…
Alternative Payment Method
Account » Alternative Payment Method
If you do not want to use the PayPal subscription payment method, choose the two options below. Credit Card: You can consider package #7 or #8 for three months of prepaid lite or pro plan at https://asellertool.com/packages.html. You can use a credit card. Personal…
How to build a large shipment
TurboLister (Amazon listing software with FBA support) » Support » How to build a large shipment
!Due to Amazon’s recent API change, we no longer support *Add to the Existing Shipment”. This section is currently obsolete unless Amazon supports this feature again. If you want to build a large shipment, please follow the steps below. Assume you want…
How to Save a Web Page
Support » How to Save a Web Page
FireFox Go to the webpage you want to save. Click Menu icon and “Save Page As” Pick a location and save as html file. Email us the html page at support@asellertool.com Chrome Go to the webpage you want to save. Right-click the page and…
How to configure trigger to check non-media products
Scoutly (Sourcing) » Scoutly scouting app » Support » How to configure trigger to check non-media products
Scoutly only has the “Other” category for non-media. But here is the workaround to configure triggers to check those categories. But you can have multiple trigger sets in the cloud, so each “Other” category can be used for a non-media product…
History and Watch List
Scoutly (Sourcing) » Scoutly scouting app » Menu » History and Watch List
Scoutly will save your scanning history in the app. And you can select them into a Watch List. When you scan an item from your Watch List, Scoutly will notify you. Go to Menu -> History and Watch List. You will see your scanning history. You can tap the star icon…
How to Use a Different Button to Trigger Socket Scanner
Support » PDA Support » How to Use a Different Button to Trigger Socket Scanner
You can assign any button on the PDA to trigger the Socket Scanner. See this video for an example. Instructions: Click “Today” (1), then click “Settings” (2). In the Settings screen, click “Buttons” (3). In Buttons screen, if…
How to send a loose-leaf books to Amazon warehouse
TurboLister (Amazon listing software with FBA support) » Support » How to send a loose-leaf books to Amazon warehouse
Please follow the steps below to prepare your loose-leaf books. If it comes with a binder, remove the binder. Put the loose-leaf book inside a polybag and seal it. You can buy polybags here. Please make sure you have different sizes, so your polybag can fit the…
How to better view YouTube Tutorial Video
Support » How to better view YouTube Tutorial Video
We have an extensive list of tutorial videos on YouTube. To better view the YouTube videos, try the two things below. Make the YouTube Video full screen. Increase video display resolution to the max. Slow down video play speed.
How to Find Your Amazon Seller ID
TurboLister (Amazon listing software with FBA support) » How to Find Your Amazon Seller ID
Your Seller ID is not your Amazon store name. It is assigned by Amazon and is usually 14 letters long. Click here to login to your Amazon seller central account and your seller ID (Merchant Token) should appear on the page. If you cannot obtain your Amazon seller…
Downloading to the SD Card
Scoutly (Sourcing) » PC Downloader » Downloading to the SD Card
We have a video showing you the process here. Please follow the steps below: If it is a new SD card or from another PDA, you need to setup your SD card with your current PDA before you can use a PC downloader to download the compatible database for your current…
How Do I Know If My PDA is a Rental PDA
Support » PDA Support » How Do I Know If My PDA is a Rental PDA
We can only issue refunds for a returned PDA if it is a locked down rental from us. Please follow the steps below to check if your PDA is a locked rental: In the ASellerTool program, click Menu (1), then click Exit (2) After you exit the program, if your PDA has a…
How to Use Scoutly on Android Wear (Watch)
Scoutly (Sourcing) » Scoutly scouting app » Scoutly App on Android Watch » How to Use Scoutly on Android Wear (Watch)
Scoutly supports Android Watch with Google Wear OS (Ex. Samsung Galaxy Watch 4). Scoutly Android Wear app is not a standalone app. It requires the Scoutly Android Phone app to run at the same time. Please follow the steps below to use Scoutly on Android Wear…
How to View Lic.Txt File on SD Card
Support » PDA Support » How to View Lic.Txt File on SD Card
Insert your SD card into your computer. You can use a USB SD card reader or go directly into the computer. After the SD card is inserted into your computer, File Explorer should open and show your SD card as a disk drive (1) Click on it and you will see the lic.txt…
How It Works
PDA Scouting Software » Menu » Basic Trigger » How It Works
The program will start by comparing the selected offer price and the item’s sales rank, shown in Figure 7 at Configure Basic Trigger. When an item is scanned, the program will select an offer price based, in this order, on whether to ignore FBA Offers, to target…
How It Works
PDA Scouting Software » Menu » Advanced Trigger » How It Works
When an item is scanned, the program will start by using the trigger from the top of the list, shown in Figure 13 on Creating New Trigger in Advanced Trigger. When an item is scanned, the program will select an offer price, based on whether to ignore FBA Offers, to…
How Listing Works
PDA Scouting Software » Menu » Listing with PDA » How Listing Works
Step 1: Print out the Command Barcodes from PDA Listing Command Barcodes and the Special Comment Barcode sheet generated from the Listing Tool program. This will allow you to scan them to set their condition, fulfillment channel, and description of the listed…
Connection fail during live search or database download
Scoutly (Sourcing) » Scoutly scouting app » Support » Connection fail during live search or database download
If you experience any connection fail, or name resolution error during the live search, it is possible the WiFi connection is not good. Please try the steps below. Restart the router. If you have access to the router, unplug it, wait 5 seconds, then plug it…
How to Setup Profit Trigger to Check both FBA and MF at the Same Time
Scoutly (Sourcing) » Scoutly scouting app » Menu » Profit Trigger » How to Setup Profit Trigger to Check both FBA and MF at the Same Time
For Amazon sellers who sell both FBA and MF, the Scoutly profit trigger allows you to use one trigger set to check both FBA and MF criteria simultaneously. Scoutly has 20 triggers under a trigger set. You can use half the triggers to check FBA and the other half to…
Scoutly History Chart or paid Keepa subscription
Scoutly (Sourcing) » Scoutly scouting app » Operation » Scoutly History Chart or paid Keepa subscription
The history of the lowest used offer price, Buy Box price, and sales rank are essential to any successful seller. You can use this info to determine the possible time frame to sell this item at a reasonable price. Scoutly can display up to *2 years” history…
Use a New Credit Card to Pay for Your Subscription
Account » Use a New Credit Card to Pay for Your Subscription
Use a New Credit Card You should already have this new credit card as a funding source in your PayPal account. If not, please follow this topic. Login to your Paypal account and click the “Activity” tab. Enter asellertool Change the Date as needed so…
How Profit Trigger Works
Scoutly (Sourcing) » Scoutly scouting app » Menu » How Profit Trigger Works
How Profit Trigger Works Summary: The profit triggers aim to find the target list price based on the sold history. (We use the number of days with sales and sales rank to determine these.) This page will be displayed when tapping on the “Buy”…
My Computer cannot Recognize TSP 700 Printer
TurboLister (Amazon listing software with FBA support) » Support » My Computer cannot Recognize TSP 700 Printer
Issue: After you install the driver, the computer still cannot recognize your TSP printer like the screen below. Please check the solution. Solution: The printer is in Epson emulation. Turn it off and remove the small panel (1) on the bottom and move dip switch 1…
SerialMagic Gears for Scanfob
Scoutly (Sourcing) » Scoutly scouting app » Support » Setting Up Bluetooth Scanners » SerialMagic Gears for Scanfob
If you have a Scanfob scanner from SerialIO, you can connect the scanner to the phone with the Serial Magic Gears app. *Print out the SPP Quickstart Guide from https://serialio.com/support. *For instructions on connecting the Scanfob to an iPhone, click here. To…
Quick Start Document for X51
Support » PDA Support » Quick Start Document for X51
Please review these documents below to learn how to use our Dell X51 PDA scanner package. Get started Best practice Read before your first download Socket scanner
Pay for 30 Days Only
Account » Pay with Credit Card instead of PayPal » Pay for 30 Days Only
If you only need to use our service for 30 days or less, please follow the steps below. Create a new subscription. After the subscription is created, cancel the subscription. You will be able to use our service for 30 days with no future recurring…
5 Workflows for Adding Items
TurboLister (Amazon listing software with FBA support) » 5 Workflows for Adding Items
After you create a batch, the program offers you 5 different workflows for adding items into this batch. Click the workflow button to select a workflow. Workflow A Presort your items based on condition, set a default price and grading options for the items to scan,…
Move to Another PDA
Support » PDA Support » Move to Another PDA
If you current PDA is defective and you want to use another PDA, please follow the instructions below: If the PDA does not have our software on it, you need to Install our software on your new PDA. The best way to do that is to clone your PDA with our clone…
Direct Link to Keepa
Direct Link to Keepa
Per Amazon’s request, we have to remove the direct link to Keepa. Add Your Own URL for Research Purpose. Now we allow you to add your own URL link for your research purpose. Please follow the instructions here. Go to Add Custom Link screen and add a URL…
Use Adding to an Existing Shipment to Reduce Split Shipments
TurboLister (Amazon listing software with FBA support) » Strategy to Reduce Split Shipments » Use Adding to an Existing Shipment to Reduce Split Shipments
If your items are split into multiple shipments like the screen below, you can use both holding bin and add to an existing shipment strategy to reduce split shipments. In the example below, we are able to create only one shipment for 102 items, and move 3 items in the…
Trouble to Use Stylus to Touch Keyboard on PDA Screen
Support » PDA Support » Trouble to Use Stylus to Touch Keyboard on PDA Screen
If you’re having trouble using the stylus to touch the correct letter on the PDA’s keyboard or if you cannot touch the program’s icon, then you need to perform a screen alignment to calibrate the screen. Please refer to the video below on how to use…
Add a custom link for bookscouter
Scoutly (Sourcing) » Scoutly scouting app » Support » Add a custom link for bookscouter
The current bookscouter icon does not navigate to the site properly. Before we make a release to fix it, you can add a custom link for bookscouter Tap lick icon Tap “Create a new custom URL link” Enter a name such as bookscouter Enter URL:…
Using Small Label for MF Ticketing
TurboLister (Amazon listing software with FBA support) » Printer Setup » Using Small Label for MF Ticketing
You can resue your FNSKU label for MF ticketing. You can tear off the whole label while keeping the sticky part intact, and insert it into the book. Click Menu -> Printers -> Ticket (Merchant Fulfill) to configure Select your thermal printer (Dymo, Rollo, or…
Permission Requirement for Scoutly on iPhone
Scoutly (Sourcing) » Scoutly scouting app » Permission Requirement for Scoutly on iPhone
For Scoutly to run on an iPhone, you will need to grant permissions. Scoutly will use these permissions strictly within the app. We will not share that information with any other 3rd party or use it for purposes other than scouting. Our app will ask you to grant…
CamelCamelCamel can not remember my login or Keepa does not Work
Scoutly (Sourcing) » Scoutly scouting app » Support » CamelCamelCamel can not remember my login or Keepa does not Work
Issue: CamelCamelCamel can’t remember my login or Keepa does not Work Solution: Please make sure you Disable Private mode in Safari, then it will remember the login status. Please follow this link for instructions on disabling Private Mode.…
Strategy to Reduce Split Shipments
TurboLister (Amazon listing software with FBA support) » Strategy to Reduce Split Shipments
If you have a big shipment, Amazon can split your items into multiple shipments. It can be a headache to sellers if you have multiple small shipments with several items. It can also cost you extra money if Amazon requires you to ship to a warehouse across the country.…
Install WinRar to Unzip Files
Support » Install WinRar to Unzip Files
We recommend you use the WinRar program to unzip the zip files you download from this manual. You can download WinRar here. Here are the steps for downloading WinRar: 1. After clicking this link you’ll be directed to the page you see above. Click…
Permission Requirement for Scoutly on Android Phone
Scoutly (Sourcing) » Scoutly scouting app » Permission Requirement for Scoutly on Android Phone
For Scoutly to run on an Android phone, you will need to grant permissions. Scoutly will use these permissions strictly within the app. We will not share that information with any other 3rd party or use it for purposes other than scouting. Our app will ask you to grant…
Creating a 2D Barcode for Box Content
TurboLister (Amazon listing software with FBA support) » Creating a 2D Barcode for Box Content
Enable the 2D barcode from your seller account. Print out the 2D barcode. Enter weight for each box and pay for the shipment. Before you can print out the 2D barcode for the box content, you need to enable it from your Amazon seller account. You only need to do…
Use Administrator right to install TurboLister
TurboLister (Amazon listing software with FBA support) » Support » Use Administrator right to install TurboLister
When you run the installer of the TurboLister and you run into an issue that is telling you “There is a problem with this Windows Installer package”, you can try the steps below. Right-click on the installer: fbalisting.exe You will see a pop-up…
Move TurboLister to a New Computer
TurboLister (Amazon listing software with FBA support) » Support » Move TurboLister to a New Computer
To move TurboLister to a new computer: Finish your shipment on your current computer. Export JSON file and save the JSON file in your drive. Install TurboLister your new computer. When TurboLister starts, click the Export button and select your JSON…
Error: Cannot Connect to the Internet
TurboLister (Amazon listing software with FBA support) » Support » Error: Cannot Connect to the Internet
The program shows “No Internet connection” Try one of these solutions: Make sure you have an active internet connection. Test this by opening a web browser to see if you can connect to a web page. Check the settings on your Windows Firewall. You can…
Attach Bluetooth Scanner to Your Phone
Scoutly (Sourcing) » Scoutly scouting app » Attach Bluetooth Scanner to Your Phone
Bluetooth scanner connects to your phone via wireless Bluetooth communication. Some users prefer to hold both the phone and the scanner in one hand so they can look at the screen while scanning. To do that, you need to attach the Bluetooth scanner to your phone, so you…
Change to a Different PayPal Account
Account » Change to a Different PayPal Account
If you need to change to a different PayPal account (Email), please follow the following steps. Make a new subscription here with your new PayPal account. If you are still in your old PayPal account during your subscription, please log out of your old PayPal account…
Downloading database for Amazon US, Canada or UK
Scoutly (Sourcing) » Scoutly scouting app » Operation » Downloading Database » Downloading database for Amazon US, Canada or UK
In Scoutly you can now download the database for Amazon US, Canada, and the U.K marketplaces by selecting the desired country on the download screen. Select the country in the download screen, then download the database as usual. When scouting with a non-US…
Add Shipping Template for Merchant Fulfilled (MF) Listing
TurboLister (Amazon listing software with FBA support) » Add Shipping Template for Merchant Fulfilled (MF) Listing
If you list items as Merchant Fulfilled(MF), you need to use a shipping template to set your shipping rate. TurboLister will use your Migrated Template by default. If you want to use a different shipping option, you must create a new shipping template or edit Migrated…
Quick Start Guide for FBA Seller (Batch Listing)
TurboLister (Amazon listing software with FBA support) » Quick Start Guide for FBA Seller (Live Listing) » Quick Start Guide for FBA Seller (Batch Listing)
If you ship everything to Amazon in one box, this is the method you want to use. Use Batch mode in TurboLister to list your items Submit feed to Amazon. After feed is complete, go to Amazon Seller Central to convert your listings from MF to FBA Follow the Amazon…
Reassign Fulfillment Center for Existing Item with FNSKU
TurboLister (Amazon listing software with FBA support) » Reassign Fulfillment Center for Existing Item with FNSKU
Amazon can split your FBA items into multiple fulfillment centers. If you do not want to send items to a particular fulfillment center, keep those items in the TurboLister. You can then try to reassign those items to a different Fulfillment Center after several days or…
Quick Start Guide for FBA Seller (Live Listing)
TurboLister (Amazon listing software with FBA support) » Quick Start Guide for FBA Seller (Live Listing)
This shows you how to list one item as FBA and create a shipment. The video tutorial is here. Set Fulfillment Channel to FBA in Menu -> Settings Add an item. Turn off 1 and 2 to set the workflow to presort with default price and grade options. Enter…
Add link to show Amazon offer page
Scoutly (Sourcing) » Scoutly scouting app » Operation » Create Custom Website Link » Add link to show Amazon offer page
Amazon is now changing how its offer page is displayed. If you find you can no longer see the Amazon offer page by tapping the used offer number, you can create a custom link. Tap the “Link” icon Tap the “Add a new URL link”…
Upload Listing Feed File to Amazon Manually
TurboLister (Amazon listing software with FBA support) » Support » Upload Listing Feed File to Amazon Manually
If TurboLister has an issue submitting your listing feed file, you can try to upload your listing feed file to Amazon manually. Click this link log in to your Amazon Seller Central Add Products via the Upload page. Click the Browse button and enter…
Use Holding Bin to Reduce Split Shipments
TurboLister (Amazon listing software with FBA support) » Strategy to Reduce Split Shipments » Use Holding Bin to Reduce Split Shipments
Amazon’s new FBA inbound shipment policy requires the sellers to accept or reject all shipments within a shipment plan. TurboLister has a very unique feature called Holding Bin to still let sellers reduce split shipments while still conforming to the Amazon new…
Use Carton Sizer to Resize Shipping Box
TurboLister (Amazon listing software with FBA support) » Use Carton Sizer to Resize Shipping Box
If you find your box is too big to hold your items, you need to reduce your box size. We recommend Aviditi Carton Sizer/Reducer. You can order from here. Here is a video to show you how to resize your shipping box: Please follow the steps below to resize your…
Go to PDA’s Home Screen
Support » PDA Support » Go to PDA’s Home Screen
Tap the Windows icon (1) in the upper left-hand corner of the screen. Tap the “Today” (2) option from the dropdown menu.
Authorize (sync) or renew Amazon Selling Partner Account with ASellerTool
TurboLister (Amazon listing software with FBA support) » Authorize (sync) or renew Amazon Selling Partner Account with ASellerTool
After you authorize your Amazon Selling Partner account (previously called Amazon MWS account) with ASellerTool, you will be able to: Use TurboLister to list your items on Amazon UK & EU Sellers can use Scoutly to check Amazon UK & EU pricing information, Allow…
Upgrade Dell X51/X51V PDA to Rom A12
Support » PDA Support » Upgrade Dell X51/X51V PDA to Rom A12
*You can always ship the PDA to us and we can install it for you for $35 s&h. Contact us at support@asellertool.com for detail. Backup all personal data from your PDA, as this will wipe out all your data. Get a 1GB or 2GB SD card (4GB or above SDHC Card will not…
Free Rental of Windows Laptop with TurboLister for Mac Users
TurboLister (Amazon listing software with FBA support) » Support » Free Rental of Windows Laptop with TurboLister for Mac Users
*Mac users: You can install Parallel which will install a Windows virtual box inside your Mac. This will allow you to install TurboLister. If you do not have a Windows computer to use AST TurboLister, we offer free rental of a Windows laptop computer with $40 Shipping…
Sales Score: Number of Days with Sales for an Item
Scoutly (Sourcing) » Scoutly scouting app » Operation » Sales Score: Number of Days with Sales for an Item
Definition Sales Score is the number of days out of the past 6 months that an item has sold at least one copy. Currently, only books and other media will return Sales Score. Sales Score is not available for Non-Media items. If a book or other media doesn’t…
Link your MWS account to another AST user ID
Account » Link your MWS account to another AST user ID
Issue When you try to sync your MWS account with ASellerTool, you get error code 71 (1). Your Amazon MWS seller account is already synced with an existing ASellerTool account (2). You cannot sync your MWS account with a different ASellerTool account. If you…
OVER_ASIN_GUIDANCE Error when adding an item to FBA Shipments
TurboLister (Amazon listing software with FBA support) » Support » OVER_ASIN_GUIDANCE Error when adding an item to FBA Shipments
OVER_ASIN_GUIDANCE Error According to Amazon Seller Support, when receiving this message it means that you or Amazon has reached the maximum inventory quota allowed for this product in the FBA warehouse, due to capacity or other restrictions determined by…
Add a New Funding Source to Your PayPal Account
Account » Add a New Funding Source to Your PayPal Account
You can add a new credit card, debit/bank card, or bank account to your PayPal account. These are called funding sources. When you create a subscription for our service, you pick a funding source (credit card, bank account, or PayPal balance), and Paypal will charge…
Can not Write to this SD Card during Downloading
Support » PDA Support » Can not Write to this SD Card during Downloading
If you see this error message: “Can not write to this SD card G;\. The media is write protected. This card my be defective. Please change to another SD card. It is also possible the SD card is locked. Please refer to this image to make sure the SD card is in…
Accept Amazon-partnered carrier for an inbound shipment in EU countries
TurboLister (Amazon listing software with FBA support) » Support » Accept Amazon-partnered carrier for an inbound shipment in EU countries
In order to use TurboLister to submit your box weight and number confirmation to Amazon for the inbound shipment shipping label, you need to review the policy and agree with it. Please read https://sellercentral.amazon.co.uk/gp/help/help.html?itemID=201119120 After…
MWS Limitations on FBA/Used/New Price Display for Database Search
Scoutly (Sourcing) » Getting Started in Scoutly » MWS Limitations on FBA/Used/New Price Display for Database Search
Issue: Database search is missing some FBA offers, or used/new prices are not continuous (missing one or more prices in between) Explanation: The API imposes limitations to display FBA offers and continuous prices on our app. Amazon’s MWS program sorts the…
Quick Step by Step Guide for Merchant Fulfilled (MF) Listing and Shipping
TurboLister (Amazon listing software with FBA support) » Quick Step by Step Guide for Merchant Fulfilled (MF) Listing and Shipping
1. How to listing items as Merchant Fulfilled 2. How to do merchant fulfill after a sale 1. Steps to list items as Merchant Fulfilled (MF) Set TurboLister to MF mode: Click Menu (1) -> Settings (2), select Fulfillment Channel to Merchant Fulfill (3), click Save…
Remove an Item from a Shipment to the Holding Bin
TurboLister (Amazon listing software with FBA support) » Remove an Item from a Shipment to the Holding Bin
If you want to remove an item that is already in a shipment to the holding bin or delete it later from the holding bin, please follow the steps below. Go to the Box screen. Click on the shipment where the item belongs. Move the item to the unassigned. Select the…
Add link to list product on Amazon from the phone
Scoutly (Sourcing) » Scoutly scouting app » Operation » Create Custom Website Link » Add link to list product on Amazon from the phone
This is to show you how to add a custom link, so you can list your product on Amazon from the phone. Tap the link icon. Tap “Add a new URL link” Enter a name (ex. Amazon) enter the URL: https://sellercentral.amazon.com/product-search/search?q=[ASIN]…
Sign up Amazon Inventory Placement Service to Avoid Split Shipments
TurboLister (Amazon listing software with FBA support) » Reassign Fulfillment Center for Existing Item with FNSKU » Sign up Amazon Inventory Placement Service to Avoid Split Shipments
The best way to avoid split shipments is to sign up Amazon Inventory Placement service. You will pay extra for this service, but it will make your workflow more smooth, efficient and save time. Since almost all of your shipments will go to the warehouse close to you.…
Change Service Plan (Upgrade, Downgrade, from Monthly to Yearly Plan)
Account » Change Service Plan (Upgrade, Downgrade, from Monthly to Yearly Plan)
To change your current service plan, whether it is an upgrade, downgrade, or a change from monthly to yearly, please follow the steps outlined below: Click here to create a new subscription for the desired plan using your current user ID. We cannot change your…
Export Data to 3rd Party Accounting Software & Track Spreadsheet
TurboLister (Amazon listing software with FBA support) » Export Data to 3rd Party Accounting Software & Track Spreadsheet
You can export listing data from one or multiple batches into an Excel CSV Spreadsheet file. Then, you can import this CSV file into other 3rd party accounting software such as Caleb’s Track Spreadsheet. Go to the Batch screen and click Complete on the…
Deeply discounted 5 Years or life-time license for ASellerTool FBAScan scouting service
Account » Deeply discounted 5 Years or life-time license for ASellerTool FBAScan scouting service
*This is a great value for the best scouting service in the market. Just make the one-time payment with part of your first month’s profit (We offer a free trial for the first month) from your selling business, and you can use the scouting service with no more…
Configure a Trigger to signal when there is no Used FBA competition
Scoutly (Sourcing) » Scoutly scouting app » Support » Configure a Trigger to signal when there is no Used FBA competition
Configure a Trigger to signal when there is no USED FBA competition. When an item has no FBA offer but has high sales velocity, you can still buy when there are low merchant fulfilled prices. This will allow you to ship as FBA and make a higher profit than merchant…
Use OCR to Scan ISBN or UPC Number When There is No Barcode
Scoutly (Sourcing) » Scoutly scouting app » Number/Title Entry » Use OCR to Scan ISBN or UPC Number When There is No Barcode
If the item has no barcode or the barcode is covered, you can tap the “SCAN” button and then toggle to the “OCR” option on the right. It will perform OCR (Optical Character Recognition) on the ISBN or UPC number and send the ISBN or UPC number…
Merchant Fulfilled Ticket System with Location Map (Bin System) and Picklist for Order Fulfill (Shipping Label)
TurboLister (Amazon listing software with FBA support) » Merchant Fulfilled Ticket System with Location Map (Bin System) and Picklist for Order Fulfill (Shipping Label)
Ticket System with Location Map Pick List and Print Shipping Label Ticket System with Location Map (Bin System) To help to locate the item quickly, each item should include an MF receipt ticket with a number, so you can just look for the number. Setup printer…
Live Batch with Holding Bin Feature to Eliminate Split Shipments and Reduce Box Content
TurboLister (Amazon listing software with FBA support) » Live Batch with Holding Bin Feature to Eliminate Split Shipments and Reduce Box Content
Step by step tutorial on how to eliminate split shipments and also reduce your box content work: Create a new Live (1) batch Because you are working in a live batch, you will see a lot of splits (2) across many Amazon fulfillment centers. This is OK,…
Use Another Phone
Account » Use Another Phone
You cannot use the same user ID on two phones simultaneously. But you can log out of Scoutly from one phone. Then you can log in to Scoutly on your other phone. Make sure your current phone has a good Internet connection. Go to Menu, and scroll down until you see…
Installation or Uninstallation Issue
TurboLister (Amazon listing software with FBA support) » Support » Installation or Uninstallation Issue
When you install or uninstall TurboLister, Windows shows a popup dialog saying, “The feature you are trying to use is on a network resource that is unavailable.” Please check this link for the solution. You need to download the Troubleshooter program…
Refund In the App iTunes Purchase or Cancel iTunes Subscription
Account » Refund In the App iTunes Purchase or Cancel iTunes Subscription
If you paid for our service by using Apple iTunes payment (in-app purchases) then Apple doesn’t provide a way for the developer to refund the payment to you. The only option is to contact iTunes Store Customer Support to request a refund. Please check this…
Affiliate Program – Receive Recurring Cash with Referrals
Affiliate Program – Receive Recurring Cash with Referrals
How to earn cash by making referrals? Refer a new user (who had no subscription history with ASellerTool) to try our products. After the user makes either a PRO or LITE subscription, you will receive a 15% reward for each recurring payment, as long as the…
Privacy Policy
Privacy Policy
Introduction ASellerTool Inc. is committed to protecting the privacy of your data. This Privacy Policy explains more specifically what information ASellerTool Inc. (together, “ASellerTool ,” “we” or “us”) collect and receive from Account Holders and End…
Scoutly Error Codes
Scoutly (Sourcing) » Scoutly scouting app » Support » Scoutly Error Codes
Error Code Explanation and Solution: Please find the same error code and try the solution to see if it will fix your issue. Error Code Error Message Location Solution 2 Please enter account info at Menu -> Account Tap…
Fix Feed Error-Code 8567
TurboLister (Amazon listing software with FBA support) » Support » Fix Feed Error-Code 8567
This is the Amazon side issue. The solution here is to try to minimize this issue. It will not fix this issue, but it should be able to list some of your books. Steps: Download version 3.9.3 here. Go to Feed screen. You need to choose to view the feed history…
PDA Support
Support » PDA Support
Upgrade Dell X51/51V PDA to ROM A12 SDHC Card Cannot Write to this SD Card during Download Remote Desktop Support Config File Missing Wrong or Invalid License IO Exception Dell PDA Does Not Turn On, Screen Not Responding, Buttons Not Responding Transfer to…
Contact Us
Contact Us
FAQ Cancel a subscription Scoutly Error code TurboLister Error code Create new or resume a subscription Use a New Credit Card Refund Policy Change Service Plan Add or remove users Move my account (user ID) to another device How to check if an item is…
Cancel Subscription
Account » Cancel Subscription
We strive to meet your business needs in the best possible way. If you have a technical, billing, or equipment issue, we would love a second chance to make it right. This way, you can continue to use our complete suite of services: the Scoutly app to scout and…
TSP 700II (MF ticketing)
TurboLister (Amazon listing software with FBA support) » Printer Setup » TSP 700II (MF ticketing)
Setup TSP 700II in TurboLister for MF ticketing. MF ticketing workflow. TSP 700II thermal printer is used to print out MF tickets, so you can insert it into each item you listed. This will help you locate the item easily once it is sold. It will print SKU info on…
Fair Value
Scoutly (Sourcing) » Scoutly scouting app » Operation » Fair Value
When scouting in LV mode, you will notice a new data point called “Fair Value.” Fair Value is calculated based on the FBM price just before the sales rank drop (indicating a sale), and this can give you an idea of a realistic price to sell for Merchant…
Pay with Credit Card instead of PayPal
Account » Pay with Credit Card instead of PayPal
If you do not want to sign up for a subscription or pay with PayPal, we can send you an invoice and you can pay with a credit card. Here is a video to show you how to do it. 1. Let us know whether you need a package or a subscription. If it is a subscription, we need…
No Local Database or Not Enough Storage Space
Support » No Local Database or Not Enough Storage Space
No Local Database If you scan an item and receive a message that says “No Local Database – Switch to Live Search,” this means that the database has not been properly downloaded onto your device. See the following steps to troubleshoot this…
Presort Grading Options
TurboLister (Amazon listing software with FBA support) » Presort Grading Options
If you use workflow 1 or 2, you need to presort items based on condition. You can then turn Grading (1) ‘Off’, set quantity (2), condition (3), SKU Prefix (4), Tax (5), notes (6) (7) before you scan items. Change quantity (2) by clicking on the arrow…
Downloading Database
Scoutly (Sourcing) » Scoutly scouting app » Operation » Downloading Database
If you want to scan items quickly, download the database onto your phone, available on our $35 Professional Plan. The lite plan only has a Live Search, not a Database. This will allow the app to check the price without accessing the Internet, then return the…
Troubleshooting
Scoutly (Sourcing) » PC Downloader » Troubleshooting
*If you need to contact us for any help, please check go to www.asellertool.com/support/Contact.htm Download Failed: Cannot Connect to host Verify your computer has an active internet connection by going to a popular website, like www.google.com . If you can get…
Sales Rank Does Not Match
Scoutly (Sourcing) » FAQ » Sales Rank Does Not Match
Amazon uses sales rank to indicate how fast an item is selling. Sales ranks are always changing. Amazon can update an item’s sales rank every several minutes. Our database or live search can only capture the sales rank at the moment when getting the…
Add screen
TurboLister (Amazon listing software with FBA support) » Add screen
*You can keep scanning several products in a row without waiting for the FNSKU label to print out. This will speed up your listing process. 1. Your current workflow. You can click “Pricing” (2) or “Grading” (3) to change to a different…
