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PC Downloader
Scoutly (Sourcing) » PC Downloader
Our PC Downloader software allows you to download the database to the SD card via an SD card reader. Then you can insert the SD card into your PDA. After you scan an item, the ASellerTool program on the PDA will be able to search the database from the SD card and…
PDA Support
Support » PDA Support
Upgrade Dell X51/51V PDA to ROM A12 SDHC Card Cannot Write to this SD Card during Download Remote Desktop Support Config File Missing Wrong or Invalid License IO Exception Dell PDA Does Not Turn On, Screen Not Responding, Buttons Not Responding Transfer to…
PDA Scouting Software
PDA Scouting Software
The PDA Sourcing Software (Version 10.2) can be used with Windows Mobile 5 and 6.1 devices, such as the Dell Axim X51. PDAs and PDA packages can be found on our Package page. *Our current scouting app is called Scoutly for Android and iPhone. We recommend you move to…
Listing with PDA
PDA Scouting Software » Menu » Listing with PDA
The Listing function allows you to use the PDA and scanner to quickly list items on the spot, without hauling them to your computer. You can also use the scanner to scan customized descriptions for each item. Figure 21 Figure 22 Listing Screen Listing Menu How…
PDA has No Sound
Support » PDA Support » PDA has No Sound
My PDA does not have sound anymore. Tap the Windows icon in the upper left-hand corner of the screen (1) Tap “Settings” (2) Tap “Sound & Notifications” (3) Make sure only “Programs” (4) is checked Tap OK (5) If there is…
Operation
Scoutly (Sourcing) » Scoutly scouting app » Operation
Price from Amazon MWS Displayed in FBAScan Check for Restriction Items Operating Modes Main Screen Alternative Screen(s): Bird View Downloading Database Profit Screen Trigger Results Trip Summary Page Title Search Multiple Listings Audio and Voice…
Manual Install PDA Software
PDA Scouting Software » Installation » Manual Install PDA Software
* You can always ship the PDA to us, and we can install it for you for $35 s&h. Contact us at support@asellertool.com for detail. Step 1. To install the scouting software manually, please check here and only choose SD Card Install to PDA, as Windows no longer supports…
Move to Another PDA
Support » PDA Support » Move to Another PDA
If you current PDA is defective and you want to use another PDA, please follow the instructions below: If the PDA does not have our software on it, you need to Install our software on your new PDA. The best way to do that is to clone your PDA with our clone…
Adjust PDA Sleep Timer
Support » PDA Support » Adjust PDA Sleep Timer
From the PDA’s home screen, click “Start” -> “Settings” (1) Click “System” (2), then “Brightness” (3) Click “Battery Power” (4), then click (5), select a screen time out value.
How Do I Know If My PDA is a Rental PDA
Support » PDA Support » How Do I Know If My PDA is a Rental PDA
We can only issue refunds for a returned PDA if it is a locked down rental from us. Please follow the steps below to check if your PDA is a locked rental: In the ASellerTool program, click Menu (1), then click Exit (2) After you exit the program, if your PDA has a…
Enter Account Info in PDA
PDA Scouting Software » Menu » Enter Account Info in PDA
Click Menu (1) on the left bottom of the screen, then click “Account” (2) “User ID” (1) is the account information of this PDA. You can change the user ID by click on the keyboard icon on the bottom (6). “Password” (2) needs…
PDA Scouting Software Main Screen
PDA Scouting Software » PDA Scouting Software Main Screen
Figure 3 1. The current number entered. 2. Shows a shortened title for the current item, and its category. 3. Condition for used offers and number of offers in this group: Letters are used to indicate the condition L = Like New V = Very Good G = Good A =…
Operation Modes
Scoutly (Sourcing) » Scoutly scouting app » Operation » Operation Modes
Scoutly supports four operating modes to scan items. DB: (Database Only) The program will only search from the local database on the phone. For items not found in the database, it will return “not found.” You can pull those items away and use live…
Soft Reset Dell Axim X51 PDA
Support » PDA Support » Soft Reset Dell Axim X51 PDA
There is a small hole on the back of your Dell Axim X51 PDA, right above the battery compartment. Use the stylus to press the button inside this hole. This will cause the PDA to soft reset. We have a video here show you how to do it.
Installing PC Dowloader
Scoutly (Sourcing) » PC Downloader » Installing PC Dowloader
Quick Installation To install the .Net 3.5 Framework, please download the setup file from this link and run it on your computer. Next, install the Winrar program from this link, enabling you to extract the zip file and the compressed database on your…
Upgrade Dell X51/X51V PDA to Rom A12
Support » PDA Support » Upgrade Dell X51/X51V PDA to Rom A12
*You can always ship the PDA to us and we can install it for you for $35 s&h. Contact us at support@asellertool.com for detail. Backup all personal data from your PDA, as this will wipe out all your data. Get a 1GB or 2GB SD card (4GB or above SDHC Card will not…
Install Cab File on your PDA/.Net Compact Framework
Support » PDA Support » Install Cab File on your PDA/.Net Compact Framework
Issue You need to install a .Net Compact Framework to your PDA. Solution Download the .Net Compact Framework cab file here. Copy the cab file to your SD card, and insert SD card to your PDA. From the PDA, install the cab file to your PDA by following this…
Connect Socket Bluetooth Scanner 7Ci with Dell X51 PDA
PDA Scouting Software » Installation » Connect Socket Bluetooth Scanner 7Ci with Dell X51 PDA
*Instructions below are for connecting the Socket 7Ci Scanner to the Dell X51 PDA. If you are using another Socket Bluetooth scanner, you need to find the manual with the correct corresponding command barcodes. Follow the cloning topic to install the clone for…
Trouble to Use Stylus to Touch Keyboard on PDA Screen
Support » PDA Support » Trouble to Use Stylus to Touch Keyboard on PDA Screen
If you’re having trouble using the stylus to touch the correct letter on the PDA’s keyboard or if you cannot touch the program’s icon, then you need to perform a screen alignment to calibrate the screen. Please refer to the video below on how to use…
Set up your New SD Card or Card from Old PDA
Scoutly (Sourcing) » PC Downloader » Set up your New SD Card or Card from Old PDA
*You need to use an SD card with a size of at least 2GB or larger. If the PDA was purchased from us, then it can read up to 16GB SD card. If you have your own PDA, then it can only read 2GB SD card. If have one of the scenarios below, you will need to set up the SD…
Dell X51 PDA Does not Turn On, Screen not Responding, Buttons do not Work
Support » PDA Support » Dell X51 PDA Does not Turn On, Screen not Responding, Buttons do not Work
Issue: My Dell X51 PDA does not turn on, the screen is not responding, or the buttons do not work. Solution: It is possible that you’ve enabled the lock button on your Dell X51. This will make your PDA lock down and not respond to touch or button commands.…
Downloading to the SD Card
Scoutly (Sourcing) » PC Downloader » Downloading to the SD Card
We have a video showing you the process here. Please follow the steps below: If it is a new SD card or from another PDA, you need to setup your SD card with your current PDA before you can use a PC downloader to download the compatible database for your current…
Cloning (X51/X51V Only)
PDA Scouting Software » Installation » Cloning (X51/X51V Only)
* You can always ship the PDA to us and we can install it for you for $35 s&h. Contact us at support@asellertool.com for detail. The easiest way to install our software is to use the “SD Card Cloning” method. This will set up a Dell X51/X51v PDA with all…
Use Another Phone
Account » Use Another Phone
You cannot use the same user ID on two phones simultaneously. But you can log out of Scoutly from one phone. Then you can log in to Scoutly on your other phone. Make sure your current phone has a good Internet connection. Go to Menu, and scroll down until you see…
Troubleshooting
Scoutly (Sourcing) » PC Downloader » Troubleshooting
*If you need to contact us for any help, please check go to www.asellertool.com/support/Contact.htm Download Failed: Cannot Connect to host Verify your computer has an active internet connection by going to a popular website, like www.google.com . If you can get…
Wrong or Invalid License
Support » PDA Support » Wrong or Invalid License
“Invalid License” error message Solution 1: Your current SD card is defective. If you follow our Multiple SD Cards recommendation, you can quickly switch to your another SD card. Take out the SD card Replace with your back up SD card. Try to scan…
What’s New?
PDA Scouting Software » What’s New?
Changes in 9.6 The Data Download option, which allows downloading directly to the PDA, has been replaced by faster, more reliable download options with PC Downloader or Web Download. Please see http://www.asellertool.com/support/DownloadMain.htm. The new categories…
Important: Scoutly Version 7 and Above Returns Total/Landed Price (List + Shipping Cost)
Scoutly (Sourcing) » Important: Scoutly Version 7 and Above Returns Total/Landed Price (List + Shipping Cost)
Critical Amazon Game Changing Policy: ASellerTool Scouting Programs Now Return LANDED Price. Background: Shipping cost for merchant-fulfilled (Non-FBA) items used to be a fixed $3.99. For example, a $4 list price and $3.99 shipping item will have a total price of…
Remote Desktop Support
Support » PDA Support » Remote Desktop Support
If you have issues with our desktop software like PC Downloader, Mac downloader, FBAListing, or other software, it is best to allow us to remotely access your desktop to troubleshoot. Please follow the steps below and see this video to show you how to run and install…
Contact Us
Contact Us
FAQ Cancel a subscription Scoutly Error code TurboLister Error code Create new or resume a subscription Use a New Credit Card Refund Policy Change Service Plan Add or remove users Move my account (user ID) to another device How to check if an item is…
Socket Plug in CF Scanner is not Working
Support » PDA Support » Socket Plug in CF Scanner is not Working
. Scanner troubleshooting steps: 1. Gently remove the Socket scanner from the PDA 2. Look inside the PDA’s CF slot (where you insert the scanner) and make sure all pins are all straight up. If…
SDHC Card
Support » PDA Support » SDHC Card
Dell Axim X51/X51V PDAs do not officially support SD cards larger than 2GB. Cards larger than 2GB are called SDHC cards. There is, however, software that allows your PDA to read SDHC cards. Since this software is not officially supported by Dell, please use it at…
Program Setting Screen
PDA Scouting Software » Menu » Program Setting Screen
The following is an explanation of what each setting does from top to bottom. On-Screen Scanner Button: Checking this will cause an on-screen scanner button to appear on the touch screen, which will activate the connected laser scanner when pressed. You should…
Entering Barcodes
PDA Scouting Software » Entering Barcodes
Using a CF Scanner In order to scan barcodes using a CF Scanner, make sure the scanner is inserted into the Compact Flash (CF) slot on the top of the PDA, and then press the “SocketScan” button on your PDA. If you bought the scanner package from us, you can press…
Unknown Card in Socket
Support » PDA Support » Unknown Card in Socket
If you insert your Socket CF plugin scanner to your PDA and you see a popup message that says “Unknown card in Socket” or “Unrecognized card in Socket”, there are two things that need to be checked. Pull out the scanner and examine the CF…
Menu
PDA Scouting Software » Menu
Figure 15 Listing: Allows you to scan and list with the PDA. Empty Buy File: Let you clear the barcodes saved as buy during scanning. Program Setting: Configure this software. Basic Trigger: Setup pricing offer used, pricing and rank buying criteria in a default…
About
PDA Scouting Software » Menu » About
The About window will show some small amount of information about the program and pricing database that is currently on the PDA. Figure 37 Figure 38 Version: This is the current version of the program installed on the device itself. The build number underneath is…
Socket Scanner Laser Not Appearing
Support » PDA Support » Socket Scanner Laser Not Appearing
If the scanning laser doesn’t appear when you press the trigger, try performing the following steps on your PDA: Insert the scanner into the back of your PDA Tap the scanner icon in the bottom right corner of the screen. Tap “CF Scan…
How to View Lic.Txt File on SD Card
Support » PDA Support » How to View Lic.Txt File on SD Card
Insert your SD card into your computer. You can use a USB SD card reader or go directly into the computer. After the SD card is inserted into your computer, File Explorer should open and show your SD card as a disk drive (1) Click on it and you will see the lic.txt…
Multiple SD Cards
PDA Scouting Software » Best Practice » Multiple SD Cards
You download the pricing database to an SD card and our PDA program searches this database on the SD card to return the pricing information. So it is Mission Critical to have multiple SD cards with you when you go out scouting. If your current SD card fails in the…
Enabling/Disabling Hidden Mode
PDA Scouting Software » Menu » Enter Account Info in PDA » Enabling/Disabling Hidden Mode
Enable Hidden Mode From PDA, click “Menu” -> “Account”. Checkmark “Enable Hidden Mode” (1) Enter a password in the Admin box (2). Click “Save” (3) on the bottom left-hand side of the screen and hidden Mode will be…
How Listing Works
PDA Scouting Software » Menu » Listing with PDA » How Listing Works
Step 1: Print out the Command Barcodes from PDA Listing Command Barcodes and the Special Comment Barcode sheet generated from the Listing Tool program. This will allow you to scan them to set their condition, fulfillment channel, and description of the listed…
Format SD Card
Support » PDA Support » Format SD Card
If your SD card has an error or you want to delete everything from your SD card, you can format the SD card. Steps Insert SD card into your computer. Your computer will show a Removable Disk (1). That is your SD card. Right click on it and click…
Tips Screen
PDA Scouting Software » Select Menu » Tips Screen
The Tips screen shows useful tips and tricks for getting the most out of the PDA software. It is set to come up automatically upon start-up and can also be accessed through the Select menu. Figure 28 Figure 29 The Tips screen will display the version number of the…
Quick Start Document for X51
Support » PDA Support » Quick Start Document for X51
Please review these documents below to learn how to use our Dell X51 PDA scanner package. Get started Best practice Read before your first download Socket scanner
IO Exception (IOException)
Support » PDA Support » IO Exception (IOException)
When you scan a book and the program reads IO Exception. It means either your SD card is defective or you did not download the database properly. To troubleshoot, please follow the steps below: If you follow our Multiple SD card recommendation, try your other card…
Bluetooth Barcode Scanner (Recommended)
Scoutly (Sourcing) » Scoutly scouting app » Number/Title Entry » Bluetooth Barcode Scanner (Recommended)
We recommend using an external Bluetooth barcode scanner to enter a number instantly, which will save you a lot of time while scouting. We suggest using the Socket Mobile 7Ci Bluetooth Scanner. It is compatible with Android, iOS, and PDA devices. You can purchase the…
Overview
Scoutly (Sourcing) » Overview
Retail Arbitrage You can find valuable items from a library, thrift store, yard sale, or store liquidation and resell them on Amazon or eBay for a profit. Scouting App Our app allows you to download Amazon pricing information to your phone to check any item’s…
A Note on Restricted Items
PDA Scouting Software » Pricing Display » A Note on Restricted Items
Figure 4 If an item appears as a ‘Restricted Item’, that means that Amazon will not allow certain sellers to list this item for sale, while other sellers can list this item. If you see an item appear as a Restricted Item on the PDA, then it is possible that you…
“Invalid ISBN” or “Not Found”
Support » PDA Support » “Invalid ISBN” or “Not Found”
Getting “Invalid ISBN or “Not Found” message When scanning books, make sure you scan the ISBN barcode starting with 978, and not the UPC barcode starting with 0 or 1. For pocket-sized books (Mass Market Paperback), the ISBN barcode is on the first…
Shipping Time
Support » Shipping Time
We are usually able to ship your order within 1 business day. For a PDA or a scanner, we ship in USPS Priority Mail. It will arrive at your home in 2 to 3 business days. For example, if you order on Monday, we ship on Tuesday and you will receive it on either…
How to Use a Different Button to Trigger Socket Scanner
Support » PDA Support » How to Use a Different Button to Trigger Socket Scanner
You can assign any button on the PDA to trigger the Socket Scanner. See this video for an example. Instructions: Click “Today” (1), then click “Settings” (2). In the Settings screen, click “Buttons” (3). In Buttons screen, if…
Audio Configuration
PDA Scouting Software » Menu » Audio Configuration
When the PDA scans an item and gets a certain result, an audio cue will play from the PDA’s speakers or headset depending on the user’s preference. These audio cues are a good way to tell quickly whether an item is a good buy and are particularly useful if you are…
Socket Scanner Adds Letters “A” or “L”
Support » Socket Scanner Adds Letters “A” or “L”
Issue: Your Socket scanner adds the letters “A” or “L” to every scanned barcode. You need to perform a factory reset on your scanner by following steps below: Solution 1: Socket CF Scanner Download the required barcodes here here Print out…
Config File Missing
Support » PDA Support » Config File Missing
“Config File Missing” error message: This means the database is not on your SD card or your SD card is defective. There are 2 solutions for this error message: Solution 1: Your current SD card is most likely defective. Take out the SD card Replace with…
Listing Menu
PDA Scouting Software » Menu » Listing with PDA » Listing Menu
Figure 25 *With the exception of the ‘Close’, ‘About’, ‘Copy Description’, and ‘Import Comment’ commands, all other commands have corresponding barcodes that can be scanned to enable or disable them (scan again), so you do not need to touch the screen.…
No Local Database or Not Enough Storage Space
Support » No Local Database or Not Enough Storage Space
No Local Database If you scan an item and receive a message that says “No Local Database – Switch to Live Search,” this means that the database has not been properly downloaded onto your device. See the following steps to troubleshoot this…
Watch List
PDA Scouting Software » Select Menu » Watch List
In the Watch List section you can add ISBNs that when scanned will be added to the ‘WATCH LIST’ instead of being marked as a ‘BUY’ or ‘REJECT’. Figure 31 Figure 32 Top Text Box: Either the PDA’s virtual keyboard, or the scanner…
Install SQL Server LocalDB Manually (TurboLister stop during starting)
TurboLister (Amazon listing software with FBA support) » Support » Install SQL Server LocalDB Manually (TurboLister stop during starting)
If TurboLister stops while starting on your computer, you can try to install the SQL Server LocalDB program manually. Step 1. Check your computer is 32 or 64 bits. Type *system” in start input. Click System Information Review System Type. If it is shown…
Quick Selection and Switch Database
Scoutly (Sourcing) » Scoutly scouting app » Operation » Quick Selection and Switch Database
You can switch database, change to a different trigger or operation mode from the Scout screen. Tap country flag to go to Quick Selection screen Select a different country. We support Amazon.com, Amazon.ca, and Amazon.co.uk databases. If you have already downloaded…
Deeply discounted 5 Years or life-time license for ASellerTool FBAScan scouting service
Account » Deeply discounted 5 Years or life-time license for ASellerTool FBAScan scouting service
*This is a great value for the best scouting service in the market. Just make the one-time payment with part of your first month’s profit (We offer a free trial for the first month) from your selling business, and you can use the scouting service with no more…
Attach Bluetooth Scanner to Your Phone
Scoutly (Sourcing) » Scoutly scouting app » Attach Bluetooth Scanner to Your Phone
Bluetooth scanner connects to your phone via wireless Bluetooth communication. Some users prefer to hold both the phone and the scanner in one hand so they can look at the screen while scanning. To do that, you need to attach the Bluetooth scanner to your phone, so you…
Bulk Removal Order
TurboLister (Amazon listing software with FBA support) » Bulk Removal Order
TurboLister allows you to create a bulk removal order for your old FBA inventories. In the Dashboard screen, click the Bulk Removal button. Select an operation profile. You can have multiple removal profiles for different removal options. Enter an order ID for…
Cannot create a shipment and add items
TurboLister (Amazon listing software with FBA support) » Support » Cannot create a shipment and add items
Error: Cannot create a shipment and add items CreateNewShipmentAsync ErrorCode = 0 Msg = Error in Creating New Shipment MWSError = True InternalError = Error: You must include a valid ShipmentId with a call to the CreateInboundShipment operation. Get…
How to Take a Screenshot
Support » How to Take a Screenshot
A screenshot is very important to show us the issue you are facing and will help us to understand the issue better. Even if you think it is not helpful to send a screenshot, we highly recommend you send one as it will help us solve your problem much faster. After you…
Audio
Scoutly (Sourcing) » Scoutly scouting app » Menu » Audio
You select which audio clip (2) to play for certain scenarios (1). Android: iPhone: *For quieter operation, you can choose the ‘vibrate’ (3) or ‘no sound’ option from the sound list for any result listed here. Explanation of Audio Indicators…
TurboLister Error Codes
TurboLister (Amazon listing software with FBA support) » Support » TurboLister Error Codes
Error Codes 200: New error. This is a new error in TurboLister. Please report this error with a screenshot so we can check it. 201: NOT_IN_PRODUCT_CATALOG Solution: It’s in a restricted category for your seller account, and you can’t sell it. You can…
