ASellerTool Customer Services & Technical Support

Technical Support

NOTE: For technical issues, please first visit our troubleshooting section here.

Email us: Monday to Friday 8AM to 7PM Pacific Time: support@asellertool.com. To better assist you, in your email, please write down:

1. Your AST user id, password, Paypal email address
2. Detailed explanation of the problem, including the exact error message you saw on PDA scouting program.
3. Your phone number and best time to reach

Call us: Monday to Friday 9AM to 6PM Pacific Time: 1-888-604-8886 (toll-free)

If our support staff is currently helping other customers and cannot take your call, you can either send email with your phone number to support@asellertool.com

Sales Support for Ready to Use PDA Scanner Package only

Monday to Friday 9AM to 6PM PST: 1-888-604-8886 (toll-free)

This number is for sales inquiry ONLY. The sales rep will transfer technical support or other questions to appropriate department.

Questions with Billing, Subscription & Package Tracking.

Email us at support@asellertool.com In your email, please write down your AST user id, password, paypal email address , or any paypal payment detail