Business Hours: Monday – Friday, 8:30 AM to 3 PM PDT.
After Hours: Facebook community support group.


  1. Scoutly Error code
  2. TurboLister Error code
  3. Create new or resume a subscription
  4. Cancel a subscription
  5. Use a New Credit Card
  6. Refund Policy
  7. Change Service Plan
  8. Add or remove users
  9. Move my account (user ID) to another device
  10. How to check if an item is restricted
  11. Forget user ID, password or check your account status
  12. Install PC Downloader to download database on your PDA
  13. Sync your MWS Account


  1. Email Include the following in your email:
    1. Your user ID and PayPal email address.
    2. Attach a screenshot to show the issue clearly, it will help us to resolve your issue quickly. Here is the info on how to create a screenshot.
    3. Describe your issue in detail so we can duplicate it on our side.
  1. Facebook ASellerTool Community Support Group. There are almost 3,500 Amazon sellers in our group that can help you with our software issues and sell on Amazon. We also participate very actively in our Facebook group.
  1. YouTube video tutorial channel to receive a new video tutorial on new features of Scoutly and TurboLister. We publish new videos regularly to demonstrate new features or show how to resolve certain technical issues.


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AST Staff wrote: Apr 10, 2017

We now return Landed (Total) price that includes both listing and shipping price. Please read this topic about Amazon game changing policy: