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Cancel Subscription
Account » Cancel Subscription
We strive to meet your business needs in the best possible way. If you have a technical, billing, or equipment issue, we would love a second chance to make it right. This way, you can continue to use our complete suite of services: the Scoutly app to scout and…
Refund In the App iTunes Purchase or Cancel iTunes Subscription
Account » Refund In the App iTunes Purchase or Cancel iTunes Subscription
If you paid for our service by using Apple iTunes payment (in-app purchases) then Apple doesn’t provide a way for the developer to refund the payment to you. The only option is to contact iTunes Store Customer Support to request a refund. Please check this…
Account Deletion
Account » Account Deletion
If you want to delete your account, please follow the steps below: Cancel subscription. Email support@asellertool.com with the subject Account Deletion, state your user ID and explain why you want to delete your account.
Pay for 30 Days Only
Account » Pay with Credit Card instead of PayPal » Pay for 30 Days Only
If you only need to use our service for 30 days or less, please follow the steps below. Create a new subscription. After the subscription is created, cancel the subscription. You will be able to use our service for 30 days with no future recurring…
Add a User or Remove a User (Scout Team)
Account » Add a User or Remove a User (Scout Team)
Add a User Remove a User You can use your account on one phone at a time. You will have issues if you share the same account on two phones. If you use two phones simultaneously, you need to subscribe to a second user ID for your second phone. If you use two phones…
Refund Policy
Account » Refund Policy
In general, there is no refund for subscription payments. If you no longer use the service, please cancel it here. Your service will remain active until the current subscription expires. Any unused time will not be refunded. However, there are two exceptions where we…
Account
Account
Create a New Subscription Account Status Move Account to a New Phone Change Number of Devices Upgrade or Downgrade Plan Change Both Number of Devices and Plan Link Your Card on PayPal Update an Existing Card on PayPal Update your Funding Source on…
Contact Us
Contact Us
FAQ Cancel a subscription Scoutly Error code TurboLister Error code Create new or resume a subscription Use a New Credit Card Refund Policy Change Service Plan Add or remove users Move my account (user ID) to another device How to check if an item is…
Windows Vista Installation Problems
Support » Windows Vista Installation Problems
Issue: Setup has detected that the publisher of the file cannot be verified. Click OK to retry the download, or Cancel to exit setup. Solution: You are using Windows Vista or earlier. TurboLister only runs on Windows 7 and above.
Plan and Trial
Plan and Trial
We offer two service plans starting at $9.95 per month. Each plan offers you a free trial to evaluate. A subscription to the Lite plan allows you to scan and scout items in the Scoutly app using the live search feature, which requires an internet connection. A…
Change Both Number of Devices and Plan
Account » Change Both Number of Devices and Plan
To scan with multiple devices at the same time, we require that you have an account with a valid subscription for each device you intend to use. For example, if you want to scan with two iPhones then you would need two unique User IDs with an active subscription linked…
Change to a Different PayPal Account
Account » Change to a Different PayPal Account
If you need to change to a different PayPal account (Email), please follow the following steps. Make a new subscription here with your new PayPal account. If you are still in your old PayPal account during your subscription, please log out of your old PayPal account…
Change Service Plan (Upgrade, Downgrade, from Monthly to Yearly Plan)
Account » Change Service Plan (Upgrade, Downgrade, from Monthly to Yearly Plan)
To change your current service plan, whether it is an upgrade, downgrade, or a change from monthly to yearly, please follow the steps outlined below: Click here to create a new subscription for the desired plan using your current user ID. We cannot change your…
Enter Account Info in PDA
PDA Scouting Software » Menu » Enter Account Info in PDA
Click Menu (1) on the left bottom of the screen, then click “Account” (2) “User ID” (1) is the account information of this PDA. You can change the user ID by click on the keyboard icon on the bottom (6). “Password” (2) needs…
Reassign Fulfillment Center for Existing Item with FNSKU
TurboLister (Amazon listing software with FBA support) » Reassign Fulfillment Center for Existing Item with FNSKU
Amazon can split your FBA items into multiple fulfillment centers. If you do not want to send items to a particular fulfillment center, keep those items in the TurboLister. You can then try to reassign those items to a different Fulfillment Center after several days or…
Content
Content
ASellerTool Inc. provides two software : Scoutly for scouting, and TurboLister for listing to Amazon sellers with one low pricing plan from $8.83 a month (when choosing annual plan) and we offer a 30-day free trial to new users of our professional plan. You can cancel…
Configure Basic Trigger
PDA Scouting Software » Menu » Basic Trigger » Configure Basic Trigger
To configure Basic Triggers, follow the steps below. We also have a video with instructions: Step 1: Enter the Basic Trigger screen. Tap ‘Menu’, followed by ‘Basic Trigger’ (Figure 5). Step 2: Tap the category to edit (Figure 6). Step 3: Choose which…
Basic Triggers
Scoutly (Sourcing) » Scoutly scouting app » Menu » Basic Triggers
The app uses triggers to signal whether the item is a ‘Buy’ or a ‘Reject’. It will play a sound and display a message based on the result. Configure Basic Triggers Tap a category (1) to edit basic triggers for this category. *The Reset button (2) on the…
Creating New Trigger
PDA Scouting Software » Menu » Advanced Trigger » Creating New Trigger
Step 1: Choose Category. Tap ‘Menu’, then ‘Advanced Trigger’ (Figure 9 at Configure Basic Trigger), and then tap a category (Figure 12) Figure 12 You can tap the ‘Back’ button (
Program Setting Screen
PDA Scouting Software » Menu » Program Setting Screen
The following is an explanation of what each setting does from top to bottom. On-Screen Scanner Button: Checking this will cause an on-screen scanner button to appear on the touch screen, which will activate the connected laser scanner when pressed. You should…
Audio Configuration
PDA Scouting Software » Menu » Audio Configuration
When the PDA scans an item and gets a certain result, an audio cue will play from the PDA’s speakers or headset depending on the user’s preference. These audio cues are a good way to tell quickly whether an item is a good buy and are particularly useful if you are…
