We recommend you to install TeamViewer QuickSupport app on your phone before contacting us to troubleshoot technical issues. Video is here.
Please follow the steps below:
- Go to the Google Play Store and search for TeamViewer QuickSupport.
- Install it on your phone.
- Look for any QS Add-On for your phone model
- Open it and give Your ID number shown on the program to support staff.
Thanks for your feedback.