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FBA Stranded Inventory
TurboLister (Amazon listing software with FBA support) » Support » FBA Stranded Inventory
Please follow the steps below to troubleshoot your FBA stranded inventory Check the feed status in TurboLister for that shipment, if the feed is complete, then they are successfully listed on Amazon.com. If you do merchant fulfillment, a successful feed means all…
Quick Selection and Switch Database
Scoutly (Sourcing) » Scoutly scouting app » Operation » Quick Selection and Switch Database
You can switch database, change to a different trigger or operation mode from the Scout screen. Tap country flag to go to Quick Selection screen Select a different country. We support Amazon.com, Amazon.ca, and Amazon.co.uk databases. If you have already downloaded…
TurboLister (Amazon listing software with FBA support)
TurboLister (Amazon listing software with FBA support)
ASellerTool TurboLister software allows you to list items on Amazon as Fulfillment by Amazon (FBA) or Merchant Fulfillment (MF) in just a few simple steps. It is as good as any other paid ($$$) listing software, so you can save $40 or more every month from your hard…
Display FBA vs. MF Profit at the same time
Scoutly (Sourcing) » Scoutly scouting app » Menu » Settings » Display FBA vs. MF Profit at the same time
You can choose to see the FBA vs. MF profit in the Scout Screen. Enable “Display FBA vs MF Profit” (1) in Menu -> Settings. In the Scout screen, you will see two profit numbers (2). The first profit is calculated based on the formula (3). Ex. In the…
OVER_ASIN_GUIDANCE Error when adding an item to FBA Shipments
TurboLister (Amazon listing software with FBA support) » Support » OVER_ASIN_GUIDANCE Error when adding an item to FBA Shipments
OVER_ASIN_GUIDANCE Error According to Amazon Seller Support, when receiving this message it means that you or Amazon has reached the maximum inventory quota allowed for this product in the FBA warehouse, due to capacity or other restrictions determined by…
Add Shipping Template for Merchant Fulfilled (MF) Listing
TurboLister (Amazon listing software with FBA support) » Add Shipping Template for Merchant Fulfilled (MF) Listing
If you list items as Merchant Fulfilled(MF), you need to use a shipping template to set your shipping rate. TurboLister will use your Migrated Template by default. If you want to use a different shipping option, you must create a new shipping template or edit Migrated…
Sharing Profit Triggers Between Accounts
Scoutly (Sourcing) » Scoutly scouting app » Menu » Profit Trigger » Sharing Profit Triggers Between Accounts
To share your trigger sets with other accounts: Let him login to Scoutly with your account. Download profit triggers Change back to his account on the account screen. Now his phone has your trigger sets. Add him to your scout team, you can…
Tap FBA/Used/New Header, Amazon Page is Not Loading
Scoutly (Sourcing) » Scoutly scouting app » Support » Tap FBA/Used/New Header, Amazon Page is Not Loading
Issue After scanning an item, I used to be able to select the column heading “FBA”, “New” and “Used” and the app would display live additional details. Now no details are shown, just a close button with a blank screen. Please see…
How to Setup Profit Trigger to Check both FBA and MF at the Same Time
Scoutly (Sourcing) » Scoutly scouting app » Menu » Profit Trigger » How to Setup Profit Trigger to Check both FBA and MF at the Same Time
For Amazon sellers who sell both FBA and MF, the Scoutly profit trigger allows you to use one trigger set to check both FBA and MF criteria simultaneously. Scoutly has 20 triggers under a trigger set. You can use half the triggers to check FBA and the other half to…
MWS Limitations on FBA/Used/New Price Display for Database Search
Scoutly (Sourcing) » Getting Started in Scoutly » MWS Limitations on FBA/Used/New Price Display for Database Search
Issue: Database search is missing some FBA offers, or used/new prices are not continuous (missing one or more prices in between) Explanation: The API imposes limitations to display FBA offers and continuous prices on our app. Amazon’s MWS program sorts the…
Configure a Trigger to signal when there is no Used FBA competition
Scoutly (Sourcing) » Scoutly scouting app » Support » Configure a Trigger to signal when there is no Used FBA competition
Configure a Trigger to signal when there is no USED FBA competition. When an item has no FBA offer but has high sales velocity, you can still buy when there are low merchant fulfilled prices. This will allow you to ship as FBA and make a higher profit than merchant…
Merchant Fulfilled Ticket System with Location Map (Bin System) and Picklist for Order Fulfill (Shipping Label)
TurboLister (Amazon listing software with FBA support) » Merchant Fulfilled Ticket System with Location Map (Bin System) and Picklist for Order Fulfill (Shipping Label)
Ticket System with Location Map Pick List and Print Shipping Label Ticket System with Location Map (Bin System) To help to locate the item quickly, each item should include an MF receipt ticket with a number, so you can just look for the number. Setup printer…
Settings
TurboLister (Amazon listing software with FBA support) » Settings
After the program starts, click Menu -> Settings to bring up the Settings screen. AST User ID and password: You need to use the same user ID you used to sync your Amazon Partner account with ASellerTool. Amazon Marketplace: Select the country where you are…
Copy and Paste
Scoutly (Sourcing) » Scoutly scouting app » Number/Title Entry » Copy and Paste
You can copy an ASIN, ISBN, or UPC from another app and paste it into the Scoutly input box. Select the number and tap Copy Switch to the Scoutly app, press down inside the input box, and hold until you see the number get pasted into the box. Scoutly will search…
Plan and Trial
Plan and Trial
We offer two service plans starting at $9.95 per month. Each plan offers you a free trial to evaluate. A subscription to the Lite plan allows you to scan and scout items in the Scoutly app using the live search feature, which requires an internet connection. A…
History and Watch List
Scoutly (Sourcing) » Scoutly scouting app » Menu » History and Watch List
Scoutly will save your scanning history in the app. And you can select them into a Watch List. When you scan an item from your Watch List, Scoutly will notify you. Go to Menu -> History and Watch List. You will see your scanning history. You can tap the star icon…
Audio and Voice Cue
Scoutly (Sourcing) » Scoutly scouting app » Operation » Audio and Voice Cue
The app can play an audio clip to tell you if the item is worth buying or not. It can also tell you the price. This will allow you to use a Bluetooth scanner and headset to scan an item, then listen to the sound to make the purchase decision without looking at the…
Desktop Scanner and Label Printer
TurboLister (Amazon listing software with FBA support) » Desktop Scanner and Label Printer
Here is the list of hardware you should have in order to fully utilize TurboLister. Desktop scanner: Symbol LS2208 or the Zebra DS9208 scanner Thermal printer for FNSKU label: Dymo 450, Zebra 2844, Brother QL-800 and the Rollo Thermal printer for UPS…
Add Box Weight and Dimension
TurboLister (Amazon listing software with FBA support) » Add Box Weight and Dimension
After you click Ship, you must enter each box’s weight (1) and dimension (2).
Set Minimum and Maximum List Price
TurboLister (Amazon listing software with FBA support) » Set Minimum and Maximum List Price
You can set the minimum and maximum list price for your items. If your item’s list price is lower than your minimum price or higher than your maximum price, the item will be deactivated by Amazon and you will receive an email notification. Click Menu…
Cannot create a shipment and add items
TurboLister (Amazon listing software with FBA support) » Support » Cannot create a shipment and add items
Error: Cannot create a shipment and add items CreateNewShipmentAsync ErrorCode = 0 Msg = Error in Creating New Shipment MWSError = True InternalError = Error: You must include a valid ShipmentId with a call to the CreateInboundShipment operation. Get…
Error: Cannot create shipment and add items
TurboLister (Amazon listing software with FBA support) » Support » Error: Cannot create shipment and add items
Error: Cannot create a shipment and add items Amazon requires the seller to create a shipment within 48 hours after the item is assigned to a fulfillment center. After 48 hours, you can no longer create a new shipment to that fulfillment center. You can only add…
Change Both Number of Devices and Plan
Account » Change Both Number of Devices and Plan
To scan with multiple devices at the same time, we require that you have an account with a valid subscription for each device you intend to use. For example, if you want to scan with two iPhones then you would need two unique User IDs with an active subscription linked…
Forget User ID, Password, Account Status and Plan
Account » Forget User ID, Password, Account Status and Plan
If you forget your user ID and password or check your account status for all your user IDs, please click here to retrieve. You will receive the following email with all of your accounts and their information linked to that email. *If you want to check all your…
Scanner Adds Weird Letters and Forces Scoutly into NF Mode
Scoutly (Sourcing) » Scoutly scouting app » Support » Scanner Adds Weird Letters and Forces Scoutly into NF Mode
Issue: Your Bluetooth scanner acts like a keyboard wedge to your smartphone. The Scoutly app has no knowledge of your Bluetooth scanner. When you scan a barcode, the scanner captures the barcode and uses its own software to translate the barcode into an ISBN or UPC…
Different Offer Types
BookSelling 101 » Different Offer Types
You can list books for sale as Merchant Fulfilled (MF), or Fulfilled by Amazon (FBA). If you are a reliable seller by Amazon standard and list your books via FBA, your listing can win the Buy Box. Merchant Fulfilled (MF): You store the books in your place (your home…
Important: Scoutly Version 7 and Above Returns Total/Landed Price (List + Shipping Cost)
Scoutly (Sourcing) » Important: Scoutly Version 7 and Above Returns Total/Landed Price (List + Shipping Cost)
Critical Amazon Game Changing Policy: ASellerTool Scouting Programs Now Return LANDED Price. Background: Shipping cost for merchant-fulfilled (Non-FBA) items used to be a fixed $3.99. For example, a $4 list price and $3.99 shipping item will have a total price of…
Lowest Price in Offer Group
PDA Scouting Software » Pricing Display » Lowest Price in Offer Group
For each item, Amazon will get the 20 lowest prices in both used and new condition, then sort them into different groups based on condition, fulfillment channel (FBA or merchant), and seller rating. Amazon will then return only the lowest price from each group back to…
Create a New Batch
TurboLister (Amazon listing software with FBA support) » Create a New Batch
You start listing by creating a new batch. Click Dashboard. Click New Batch. Enter a name for your batch. Clone your previous batch. If you want to redo your previous shipment, you can clone it to this batch, and you will start with the Boxing…
Profit Trigger
Scoutly (Sourcing) » Scoutly scouting app » Menu » Profit Trigger
Profit triggers help sellers decide whether an item is a ‘Buy’ or a ‘Reject’ based on profit amount and other factors such as Sales Score, Ranking, FBA price, used price, new price, Amazon price, and Buy Box Price. It plays a customized sound…
Turbo Lister
Scoutly (Sourcing) » Scoutly scouting app » Menu » Turbo Lister
This is a mobile extension for our TurboLister listing software, that is designed for a fast and easy listing of items to your Amazon Seller Account and creates FBA shipment. You can find more information about Turbo Lister by going Here PickList Merchant Fulfilled…
Profit Calculation Screen
Scoutly (Sourcing) » Scoutly scouting app » Operation » Profit Calculation Screen
After you search for an item, you can tap the profit number (1) to display the profit calculation screen. The Amazon official profit calculation page is here. Profit of Merchant Fulfilled (MF) Tap “Merchant Fulfilled” (2) to see the profit if you…
Trigger Configuration
PDA Scouting Software » Menu » Advanced Trigger » Trigger Configuration
Figure 14 Trigger Configurations: 1) Enable: Enables/disables this trigger to determine if an item is a buy or reject. 2) Ignore FBA Offer: When checked, this trigger will not consider FBA offers. Only Merchant Fulfilled Prices will be used to select the offer…
Advanced Triggers
Scoutly (Sourcing) » Scoutly scouting app » Menu » Advanced Triggers
Advanced Triggers allow experienced sellers to have more customization to set up a trigger. Create a New Trigger: Tap ‘+’ (1) to add a new trigger Check this box (2) to enable the trigger. Enable whether to use the item’s Average Sales Rank…
Audio Configuration
PDA Scouting Software » Menu » Audio Configuration
When the PDA scans an item and gets a certain result, an audio cue will play from the PDA’s speakers or headset depending on the user’s preference. These audio cues are a good way to tell quickly whether an item is a good buy and are particularly useful if you are…
View Trigger Results
Scoutly (Sourcing) » Scoutly scouting app » Operation » View Trigger Results
You can tap on “BUY/REJECT” to review the trigger results of the item. Here is a video. How to read Trigger Results: 1. The type of trigger (A) and category used is identified, followed by the item’s list of offers (B) in FBA (Fulfilled by…
Listing Menu
PDA Scouting Software » Menu » Listing with PDA » Listing Menu
Figure 25 *With the exception of the ‘Close’, ‘About’, ‘Copy Description’, and ‘Import Comment’ commands, all other commands have corresponding barcodes that can be scanned to enable or disable them (scan again), so you do not need to touch the screen.…
How Listing Works
PDA Scouting Software » Menu » Listing with PDA » How Listing Works
Step 1: Print out the Command Barcodes from PDA Listing Command Barcodes and the Special Comment Barcode sheet generated from the Listing Tool program. This will allow you to scan them to set their condition, fulfillment channel, and description of the listed…
Program Setting Screen
PDA Scouting Software » Menu » Program Setting Screen
The following is an explanation of what each setting does from top to bottom. On-Screen Scanner Button: Checking this will cause an on-screen scanner button to appear on the touch screen, which will activate the connected laser scanner when pressed. You should…
Listing Screen
PDA Scouting Software » Menu » Listing with PDA » Listing Screen
Figure 23 Comment Box: This shows what comments are currently applied for a selected item, as well as the fulfillment channel, condition, and any special commands that have been enabled. Barcode Entry Bar: This is where you scan an item’s barcodes, customized…
Settings
Scoutly (Sourcing) » Scoutly scouting app » Menu » Settings
1. Use Profit Trigger: The app will use the Profit Trigger. To learn more about Profit Triggers, click here for more info. 2. Classic View: Check this option to obtain the classic view of FBAScan’s Main Screen. 3. Calculate Profit based on FBA: The app…
TurboLister Error Codes
TurboLister (Amazon listing software with FBA support) » Support » TurboLister Error Codes
Error Codes 200: New error. This is a new error in TurboLister. Please report this error with a screenshot so we can check it. 201: NOT_IN_PRODUCT_CATALOG Solution: You can’t sell it in a restricted category for your seller account. You can request approval…
Basic Triggers
Scoutly (Sourcing) » Scoutly scouting app » Menu » Basic Triggers
The app uses triggers to signal whether the item is a ‘Buy’ or a ‘Reject’. It will play a sound and display a message based on the result. Configure Basic Triggers Tap a category (1) to edit basic triggers for this category. *The Reset button (2) on the…
Scoutly Main Screen
Scoutly (Sourcing) » Scoutly scouting app » Operation » Scoutly Main Screen
Video Walk Through A: Main Menu settings. B: Current Operating Mode. Switch between Operating Modes by going to Menu -> Operating Modes. C: Current Product ID Number Entered. You can tap here to enter a number manually or use the “ABC” keyboard to…
Audio
Scoutly (Sourcing) » Scoutly scouting app » Menu » Audio
You select which audio clip (2) to play for certain scenarios (1). Android: iPhone: *For quieter operation, you can choose the ‘vibrate’ (3) or ‘no sound’ option from the sound list for any result listed here. Explanation of Audio Indicators…
Fair Value
Scoutly (Sourcing) » Scoutly scouting app » Operation » Fair Value
When scouting in LV mode, you will notice a new data point called “Fair Value.” Fair Value is calculated based on the FBM price just before the sales rank drop (indicating a sale), and this can give you an idea of a realistic price to sell for Merchant…
Profit Trigger in the Cloud
Scoutly (Sourcing) » Scoutly scouting app » Menu » Profit Trigger » Profit Trigger in the Cloud
Edit the Profit Trigger in the Cloud Sync Profit Triggers between Phone and Cloud Share Profit Triggers with Other Accounts Edit the Profit Trigger in the Cloud From your phone, tap Cloud (1). From your computer, click…
PDA Scouting Software Main Screen
PDA Scouting Software » PDA Scouting Software Main Screen
Figure 3 1. The current number entered. 2. Shows a shortened title for the current item, and its category. 3. Condition for used offers and number of offers in this group: Letters are used to indicate the condition L = Like New V = Very Good G = Good A =…
Configure Basic Trigger
PDA Scouting Software » Menu » Basic Trigger » Configure Basic Trigger
To configure Basic Triggers, follow the steps below. We also have a video with instructions: Step 1: Enter the Basic Trigger screen. Tap ‘Menu’, followed by ‘Basic Trigger’ (Figure 5). Step 2: Tap the category to edit (Figure 6). Step 3: Choose which…
TurboLister Release Notes
TurboLister (Amazon listing software with FBA support) » TurboLister Release Notes
Release Notes TurboLister is a Included listing software for ASellerTool scouting app Scoutly users. If you already use Scoutly (even on trial), you can also use TurboLister to list your items on Amazon and create FBA shipments. *Before you install the new version,…
Bulk Removal Order
TurboLister (Amazon listing software with FBA support) » Bulk Removal Order
TurboLister allows you to create a bulk removal order for your old FBA inventories. In the Dashboard screen, click the Bulk Removal button. Select an operation profile. You can have multiple removal profiles for different removal options. Enter an order ID for…
Replenishing Items
TurboLister (Amazon listing software with FBA support) » Replenishing Items
Amazon does not allow sellers to list the same item in the same condition multiple times. The program will ask you to either change to a different condition or replenish the existing listing. To replenish a listing, it will increase its quantity. Configure…
Stop Amazon Page from Popping Up after Adding an Item
TurboLister (Amazon listing software with FBA support) » Support » Stop Amazon Page from Popping Up after Adding an Item
You can uncheck “Auto Open FBA Page” and “Auto Open Offer Page” to stop the Amazon page from popping up after adding an item.
List on Amazon from Scoutly
Scoutly (Sourcing) » Scoutly scouting app » Operation » List on Amazon from Scoutly
We recommend users to use our TurboLister fast listing on Amazon and create FBA shipments. If you are a small seller and just want to list from the phone. Here are the steps. Tap the Link icon Select List on Amazon option. Scoutly app will navigate to Amazon Seller…
Rollo Printer
TurboLister (Amazon listing software with FBA support) » Printer Setup » Rollo Printer
Install Rollo Printer The video tutorial is here. Install the printer’s driver here. After installing the Rollo driver, connect the printer’s USB cable to your computer and turn on the printer. The switch is on the right side near the bottom. The…
Pricing Display
Scoutly (Sourcing) » Scoutly scouting app » Menu » Pricing Display
Select which offer (FBA, used, or new) (1) in the 1st (left), 2nd (middle) or 3rd (right) column. Specify the font color for the offer type in (2). Set font size for the price in (3). The smaller the font size is, the more prices will show up on the screen…
Accept Amazon-partnered carrier for an inbound shipment in EU countries
TurboLister (Amazon listing software with FBA support) » Support » Accept Amazon-partnered carrier for an inbound shipment in EU countries
In order to use TurboLister to submit your box weight and number confirmation to Amazon for the inbound shipment shipping label, you need to review the policy and agree with it. Please read https://sellercentral.amazon.co.uk/gp/help/help.html?itemID=201119120 After…
Operation
Scoutly (Sourcing) » Scoutly scouting app » Operation
Price from Amazon MWS Displayed in Scoutly Check for Restriction Items Operating Modes Main Screen Alternative Screen(s): Bird View Downloading Database Profit Screen Trigger Results Trip Summary Page Title Search Multiple Listings Audio and Voice…
How to Hire a Remote Worker to List for Me
TurboLister (Amazon listing software with FBA support) » Support » How to Hire a Remote Worker to List for Me
If you ship your items to a remote location or have a remote worker to list for you, please follow the steps below. They can use TurboLister to list your items, create a shipment, do box content and print out 2D box content barcode. But you should not give them…
How It Works
PDA Scouting Software » Menu » Basic Trigger » How It Works
The program will start by comparing the selected offer price and the item’s sales rank, shown in Figure 7 at Configure Basic Trigger. When an item is scanned, the program will select an offer price based, in this order, on whether to ignore FBA Offers, to target…
How It Works
PDA Scouting Software » Menu » Advanced Trigger » How It Works
When an item is scanned, the program will start by using the trigger from the top of the list, shown in Figure 13 on Creating New Trigger in Advanced Trigger. When an item is scanned, the program will select an offer price, based on whether to ignore FBA Offers, to…
Change Quantity or Remove Item from a Shipment
TurboLister (Amazon listing software with FBA support) » Support » Change Quantity or Remove Item from a Shipment
If you’ve already created a shipment and one of the items failed in the feed (ex. You are not allowed to list an item due to restriction), then you need to go to Amazon Seller Central to remove or change the quantity of the item. Please follow the steps…
What’s New?
PDA Scouting Software » What’s New?
Changes in 9.6 The Data Download option, which allows downloading directly to the PDA, has been replaced by faster, more reliable download options with PC Downloader or Web Download. Please see http://www.asellertool.com/support/DownloadMain.htm. The new categories…
Cancel Subscription
Account » Cancel Subscription
We strive to meet your business needs in the best possible way. If you have a technical, billing, or equipment issue, we would love a second chance to make it right. This way, you can continue to use our complete suite of services: the Scoutly app to scout and…
Overview
PDA Scouting Software » Menu » Advanced Trigger » Overview
Advanced Triggers are for experienced sellers who want more customization when setting a trigger. !If any Advanced Triggers are enabled for a category, the Basic Triggers for that category will not be used. If you want to use Basic Triggers for a category, please make…
Scoutly App on Apple Watch
Scoutly (Sourcing) » Scoutly scouting app » Scoutly App on Apple Watch
Scoutly is compatible with Apple Watch, allowing you to conveniently check pricing information without taking out your iPhone. When you receive an “Accept” notification through your earphones or vibration from Scoutly on your iPhone, raise your wrist to…
Change Service Plan (Upgrade, Downgrade, from Monthly to Yearly Plan)
Account » Change Service Plan (Upgrade, Downgrade, from Monthly to Yearly Plan)
Changing your current service plan, whether an upgrade, downgrade or from monthly to yearly, is as simple as creating a new subscription for your current account. Click here to create a new subscription for the desired plan using your current user ID. Due to PayPal…
Configure Dymo 450
TurboLister (Amazon listing software with FBA support) » Printer Setup » Configure Dymo 450
Select Dymo printer for FNSKU label Orientation setup Select Dymo printer for FNSKU label Click Menu (1) Click Printer (2) Click FNSKU Label (FBA) (3) Select Dymo LabelWriter 450 Turbo from the printer list (4) Select Paper Size (5). We tested with 30252,…
Create Custom Website Link
Scoutly (Sourcing) » Scoutly scouting app » Operation » Create Custom Website Link
Create a custom link Delete a custom link. Create a custom link to a website We have some custom links to eBay active listing or sold listing that you can tap to research. You can create multiple custom links to different websites you’d like to have…
Using Small Label for MF Ticketing
TurboLister (Amazon listing software with FBA support) » Printer Setup » Using Small Label for MF Ticketing
You can resue your FNSKU label for MF ticketing. You can tear off the whole label while keeping the sticky part intact, and insert it into the book. Click Menu -> Printers -> Ticket (Merchant Fulfill) to configure Select your thermal printer (Dymo, Rollo, or…
Scoutly Error Codes
Scoutly (Sourcing) » Scoutly scouting app » Support » Scoutly Error Codes
Error Code Explanation and Solution: Please find the same error code and try the solution to see if it will fix your issue. Error Code Error Message Location Solution 2 Please enter account info at Menu -> Account Tap…
How to Find Your Amazon Seller ID
TurboLister (Amazon listing software with FBA support) » How to Find Your Amazon Seller ID
Your Seller ID is not your Amazon store name. It is assigned by Amazon and is usually 14 letters long. Click here to login to your Amazon seller central account and your seller ID (Merchant Token) should appear on the page. If you cannot obtain your Amazon seller…
Multiple SD Cards
PDA Scouting Software » Best Practice » Multiple SD Cards
You download the pricing database to an SD card and our PDA program searches this database on the SD card to return the pricing information. So it is Mission Critical to have multiple SD cards with you when you go out scouting. If your current SD card fails in the…
TSP 700II (MF ticketing)
TurboLister (Amazon listing software with FBA support) » Printer Setup » TSP 700II (MF ticketing)
Setup TSP 700II in TurboLister for MF ticketing. MF ticketing workflow. TSP 700II thermal printer is used to print out MF tickets, so you can insert it into each item you listed. This will help you locate the item easily once it is sold. It will print SKU info on…
Refund Policy
Account » Refund Policy
There is no refund for your subscription payments. If you no longer use the service, please cancel it immediately here. Your service will remain active until the current subscription expires. Any unused time will not be refunded. However, we can provide a pro-rated…
Connection fail during live search or database download
Scoutly (Sourcing) » Scoutly scouting app » Support » Connection fail during live search or database download
If you experience any connection fail, or name resolution error during the live search, it is possible the WiFi connection is not good. Please try the steps below. Restart the router. If you have access to the router, unplug it, wait 5 seconds, then plug it…
Brother QL-800
TurboLister (Amazon listing software with FBA support) » Printer Setup » Brother QL-800
Install Brother QL-800 Printer Install the printer’s driver here. After installing the QL-800 driver, connect the printer’s USB cable to your computer and turn on the printer. The switch is on the right side of the front panel. Turn off the Editor Lite…
My Computer cannot Recognize TSP 700 Printer
TurboLister (Amazon listing software with FBA support) » Support » My Computer cannot Recognize TSP 700 Printer
Issue: After you install the driver, the computer still cannot recognize your TSP printer like the screen below. Please check the solution. Solution: The printer is in Epson emulation. Turn it off and remove the small panel (1) on the bottom and move dip switch 1…
Socket 8Ci or S800
Scoutly (Sourcing) » Scoutly scouting app » Support » Socket 8Ci or S800
Please follow the video below to learn how to connect your Socket 8Ci or S800 scanner to your phone. If your scanner was connected to another phone before, you need to disconnect the scanner from that phone first by turning off the Bluetooth on the phone, then scan…
Downloading Database
Scoutly (Sourcing) » Scoutly scouting app » Operation » Downloading Database
If you want to scan items quickly, download the database onto your phone, available on our $35 Professional Plan. The lite plan only has a Live Search, not a Database. This will allow the app to check the price without accessing the Internet, then return the…
Wrong or Invalid License
Support » PDA Support » Wrong or Invalid License
“Invalid License” error message Solution 1: Your current SD card is defective. If you follow our Multiple SD Cards recommendation, you can quickly switch to your another SD card. Take out the SD card Replace with your back up SD card. Try to scan…
Change to a Different PayPal Account
Account » Change to a Different PayPal Account
If you need to change to a different PayPal account (Email), please follow the following steps. Make a new subscription here with your new PayPal account. If you are still in your old PayPal account during your subscription, please log out of your old PayPal account…
No Local Database or Not Enough Storage Space
Support » No Local Database or Not Enough Storage Space
No Local Database If you scan an item and receive a message that says “No Local Database – Switch to Live Search,” this means that the database has not been properly downloaded onto your device. See the following steps to troubleshoot this…
Move to Another PDA
Support » PDA Support » Move to Another PDA
If you current PDA is defective and you want to use another PDA, please follow the instructions below: If the PDA does not have our software on it, you need to Install our software on your new PDA. The best way to do that is to clone your PDA with our clone…
Set up your New SD Card or Card from Old PDA
Scoutly (Sourcing) » PC Downloader » Set up your New SD Card or Card from Old PDA
*You need to use an SD card with a size of at least 2GB or larger. If the PDA was purchased from us, then it can read up to 16GB SD card. If you have your own PDA, then it can only read 2GB SD card. If have one of the scenarios below, you will need to set up the SD…
Socket 7Ci
Scoutly (Sourcing) » Scoutly scouting app » Support » Socket 7Ci
Videos Check if the scanner is 7Ci or not. Pair with an Android phone. Pair with an iPhone Please follow the instructions below to connect your Socket 7Ci scanner to your phone: Go to Settings -> Bluetooth*from your phone, then disable Bluetooth on your…
Privacy Policy
Privacy Policy
Introduction ASellerTool Inc. is committed to protecting the privacy of your data. This Privacy Policy explains more specifically what information ASellerTool Inc. (together, “ASellerTool ,” “we” or “us”) collect and receive from Account Holders and End…
Troubleshooting
Scoutly (Sourcing) » PC Downloader » Troubleshooting
*If you need to contact us for any help, please check go to www.asellertool.com/support/Contact.htm Download Failed: Cannot Connect to host Verify your computer has an active internet connection by going to a popular website, like www.google.com . If you can get…
Restore your previous listing work
TurboLister (Amazon listing software with FBA support) » Support » Restore your previous listing work
There are two ways to restore your previous work. Method 1: Restore with JSON file p. TurboLister save your last 30 days work at C:\Users\%username%\AppData\Roaming\FBAListing\Backups If your computer crashes and you need to restore your previous work, click Menu…
How to build a large shipment
TurboLister (Amazon listing software with FBA support) » Support » How to build a large shipment
!Due to Amazon’s recent API change, we no longer support *Add to the Existing Shipment”. This section is currently obsolete unless Amazon supports this feature again. If you want to build a large shipment, please follow the steps below. Assume you want…
Scoutly scouting app
Scoutly (Sourcing) » Scoutly scouting app
Scoutly is a scouting app that runs on your iPhone or Android phone. An offline database allows you to check any item’s Amazon landed price information. This offline database search does not require an Internet connection, so that you can check things in less…
Free Rental of Windows Laptop with TurboLister for Mac Users
TurboLister (Amazon listing software with FBA support) » Support » Free Rental of Windows Laptop with TurboLister for Mac Users
*Mac users: You can install Parallel which will install a Windows virtual box inside your Mac. This will allow you to install TurboLister. If you do not have a Windows computer to use AST TurboLister, we offer free rental of a Windows laptop computer with $40 Shipping…
How to Save a Web Page
Support » How to Save a Web Page
FireFox Go to the webpage you want to save. Click Menu icon and “Save Page As” Pick a location and save as html file. Email us the html page at support@asellertool.com Chrome Go to the webpage you want to save. Right-click the page and…
Pay with Credit Card instead of PayPal
Account » Pay with Credit Card instead of PayPal
If you do not want to sign up for a subscription or pay with PayPal, we can send you an invoice and you can pay with a credit card. Here is a video to show you how to do it. 1. Let us know whether you need a package or a subscription. If it is a subscription, we need…
Upgrade Dell X51/X51V PDA to Rom A12
Support » PDA Support » Upgrade Dell X51/X51V PDA to Rom A12
*You can always ship the PDA to us and we can install it for you for $35 s&h. Contact us at support@asellertool.com for detail. Backup all personal data from your PDA, as this will wipe out all your data. Get a 1GB or 2GB SD card (4GB or above SDHC Card will not…
Bluetooth Barcode Scanner in Bluetooth Low Energy (BLE)
Scoutly (Sourcing) » Scoutly scouting app » Number/Title Entry » Bluetooth Barcode Scanner in Bluetooth Low Energy (BLE)
Scoutly is the only scouting app that supports a Bluetooth barcode scanner in Bluetooth Low Energy (BLE) mode. This allows you to scan the barcode into the app much faster than you would pair the scanner in the HID mode that most other scouting apps use. Bluetooth…
Remote Desktop Support
Support » PDA Support » Remote Desktop Support
If you have issues with our desktop software like PC Downloader, Mac downloader, FBAListing, or other software, it is best to allow us to remotely access your desktop to troubleshoot. Please follow the steps below and see this video to show you how to run and install…
Troubleshoot SD card
Support » PDA Support » Troubleshoot SD card
How large is the SD card? If the PDA was from us, it can support up to 16GB SD card. If not, then it can only support a 2GB SD card. After you insert the SD card in your PDA, you can see the SD card through the File Explorer app from your PDA -> Program. If not, the…
How to View Lic.Txt File on SD Card
Support » PDA Support » How to View Lic.Txt File on SD Card
Insert your SD card into your computer. You can use a USB SD card reader or go directly into the computer. After the SD card is inserted into your computer, File Explorer should open and show your SD card as a disk drive (1) Click on it and you will see the lic.txt…
Menu
PDA Scouting Software » Menu
Figure 15 Listing: Allows you to scan and list with the PDA. Empty Buy File: Let you clear the barcodes saved as buy during scanning. Program Setting: Configure this software. Basic Trigger: Setup pricing offer used, pricing and rank buying criteria in a default…
