Issue: You received an email from PayPal stating “Subscription Payment Failed”


  1. Add a new credit card to your PayPal account.
  2. Use this new credit card as the funding source for your subscription.

Use the New Credit Card

  1. Login to PayPal and click More.

  1. Enter in the Email Address and click Search icon. This will find your payments to ASellerTool. Click on “Recurring payment to ASELLERTOOL, INC.”

  1. In the subscription page, click the subscription number link.

  1. Select your new credit card or bank account as the new funding source for this subscription and click Update Information.


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Remo Obertello wrote: Dec 14, 2016

Thank you for the step by step guide to updating the information on paypal.