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PDA Support
Support » PDA Support
Upgrade Dell X51/51V PDA to ROM A12 SDHC Card Cannot Write to this SD Card during Download Remote Desktop Support Config File Missing Wrong or Invalid License IO Exception Dell PDA Does Not Turn On, Screen Not Responding, Buttons Not Responding Transfer to…
Move to Another PDA
Support » PDA Support » Move to Another PDA
If you current PDA is defective and you want to use another PDA, please follow the instructions below: If the PDA does not have our software on it, you need to Install our software on your new PDA. The best way to do that is to clone your PDA with our clone…
Downloading to the SD Card
Scoutly (Sourcing) » PC Downloader » Downloading to the SD Card
We have a video showing you the process here. Please follow the steps below: If it is a new SD card or from another PDA, you need to setup your SD card with your current PDA before you can use a PC downloader to download the compatible database for your current…
PDA Scouting Software
PDA Scouting Software
The PDA Sourcing Software (Version 10.2) can be used with Windows Mobile 5 and 6.1 devices, such as the Dell Axim X51. PDAs and PDA packages can be found on our Package page. *Our current scouting app is called Scoutly for Android and iPhone. We recommend you move to…
Listing with PDA
PDA Scouting Software » Menu » Listing with PDA
The Listing function allows you to use the PDA and scanner to quickly list items on the spot, without hauling them to your computer. You can also use the scanner to scan customized descriptions for each item. Figure 21 Figure 22 Listing Screen Listing Menu How…
PDA has No Sound
Support » PDA Support » PDA has No Sound
My PDA does not have sound anymore. Tap the Windows icon in the upper left-hand corner of the screen (1) Tap “Settings” (2) Tap “Sound & Notifications” (3) Make sure only “Programs” (4) is checked Tap OK (5) If there is…
Downloading Database
Scoutly (Sourcing) » Scoutly scouting app » Operation » Downloading Database
If you want to scan items very quickly, you need to download the database onto your phone, which is available on our $35 Professional Plan. The lite plan only has a Live Search, not Database. This will allow the app to check the price without having to access the…
Adjust PDA Sleep Timer
Support » PDA Support » Adjust PDA Sleep Timer
From the PDA’s home screen, click “Start” -> “Settings” (1) Click “System” (2), then “Brightness” (3) Click “Battery Power” (4), then click (5), select a screen time out value.
Upgrade Dell X51/X51V PDA to Rom A12
Support » PDA Support » Upgrade Dell X51/X51V PDA to Rom A12
*You can always ship the PDA to us and we can install it for you for $35 s&h. Contact us at support@asellertool.com for detail. Backup all personal data from your PDA, as this will wipe out all your data. Get a 1GB or 2GB SD card (4GB or above SDHC Card will not…
Trouble to Use Stylus to Touch Keyboard on PDA Screen
Support » PDA Support » Trouble to Use Stylus to Touch Keyboard on PDA Screen
If you’re having trouble using the stylus to touch the correct letter on the PDA’s keyboard or if you cannot touch the program’s icon, then you need to perform a screen alignment to calibrate the screen. Please refer to the video below on how to use…
How Do I Know If My PDA is a Rental PDA
Support » PDA Support » How Do I Know If My PDA is a Rental PDA
We can only issue refunds for a returned PDA if it is a locked down rental from us. Please follow the steps below to check if your PDA is a locked rental: In the ASellerTool program, click Menu (1), then click Exit (2) After you exit the program, if your PDA has a…
Enter Account Info in PDA
PDA Scouting Software » Menu » Enter Account Info in PDA
Click Menu (1) on the left bottom of the screen, then click “Account” (2) “User ID” (1) is the account information of this PDA. You can change the user ID by click on the keyboard icon on the bottom (6). “Password” (2) needs…
Downloading the Database with Public WiFi
Scoutly (Sourcing) » Scoutly scouting app » Support » Downloading the Database with Public WiFi
Downloading the database through Public Wifi (Ex. Hotel, Library, Restaurant). After you connect to the Public WiFi, you need to use your phone’s browser and go to any webpage like www.google.com. Sometimes, it will navigate to the WiFi provider’s…
PDA Scouting Software Main Screen
PDA Scouting Software » PDA Scouting Software Main Screen
Figure 3 1. The current number entered. 2. Shows a shortened title for the current item, and its category. 3. Condition for used offers and number of offers in this group: Letters are used to indicate the condition L = Like New V = Very Good G = Good A =…
Soft Reset Dell Axim X51 PDA
Support » PDA Support » Soft Reset Dell Axim X51 PDA
There is a small hole on the back of your Dell Axim X51 PDA, right above the battery compartment. Use the stylus to press the button inside this hole. This will cause the PDA to soft reset. We have a video here show you how to do it.
Manual Install (Non X51/X51V PDA)
PDA Scouting Software » Installation » Manual Install (Non X51/X51V PDA)
* You can always ship the PDA to us and we can install it for you for $35 s&h. Contact us at support@asellertool.com for detail. To install the scouting software manually, please check here and only choose SD Card Install to PDA, as Windows no longer supports direct…
Can not Write to this SD Card during Downloading
Support » PDA Support » Can not Write to this SD Card during Downloading
If you see this error message: “Can not write to this SD card G;\. The media is write protected. This card my be defective. Please change to another SD card. It is also possible the SD card is locked. Please refer to this image to make sure the SD card is in…
Eject SD Card after Downloading
Support » PDA Support » Eject SD Card after Downloading
Here is a video that will show you how to eject an SD card safely from your computer, so that the database on your SD card does not become corrupted. Instructions: 1. Find File Explorer or your computer’s equivalent (like Finder, if you’re using a Mac) …
Connect Socket Bluetooth Scanner 7Ci with Dell X51 PDA
PDA Scouting Software » Installation » Connect Socket Bluetooth Scanner 7Ci with Dell X51 PDA
*Instructions below are for connecting the Socket 7Ci Scanner to the Dell X51 PDA. If you are using another Socket Bluetooth scanner, you need to find the manual with the correct corresponding command barcodes. Follow the cloning topic to install the clone for…
Install Cab File on your PDA/.Net Compact Framework
Support » PDA Support » Install Cab File on your PDA/.Net Compact Framework
Issue You need to install a .Net Compact Framework to your PDA. Solution Download the .Net Compact Framework cab file here. Copy the cab file to your SD card, and insert SD card to your PDA. From the PDA, install the cab file to your PDA by following this…
Error: Cannot Connect to the Internet
TurboLister (Amazon listing software with FBA support) » Support » Error: Cannot Connect to the Internet
The program shows “No Internet connection” Try one of these solutions: Make sure you have an active internet connection. Test this by opening a web browser to see if you can connect to a web page. Check the settings on your Windows Firewall. You can…
Set up your New SD Card or Card from Old PDA
Scoutly (Sourcing) » PC Downloader » Set up your New SD Card or Card from Old PDA
*You need to use an SD card with a size of at least 2GB or larger. If the PDA was purchased from us, then it can read up to 16GB SD card. If you have your own PDA, then it can only read 2GB SD card. If have one of the scenarios below, you will need to set up the SD…
Downloading database for Amazon US, Canada or UK
Scoutly (Sourcing) » Scoutly scouting app » Operation » Downloading Database » Downloading database for Amazon US, Canada or UK
In Scoutly you can now download the database for Amazon US, Canada, and the U.K marketplaces by selecting the desired country on the download screen. Select the country in the download screen, then download the database as usual. When scouting with a non-US…
Trick: Use one box method in private batch
TurboLister (Amazon listing software with FBA support) » Trick: Use one box method in private batch
Live batch gives you the flexibility to use one box method (stop adding items when the box to a fulfillment center is full to create a shipment and skip box content requirement. But live batch can spread your items to multiple fulfillment centers unless you sign up for…
Dell X51 PDA Does not Turn On, Screen not Responding, Buttons do not Work
Support » PDA Support » Dell X51 PDA Does not Turn On, Screen not Responding, Buttons do not Work
Issue: My Dell X51 PDA does not turn on, the screen is not responding, or the buttons do not work. Solution: It is possible that you’ve enabled the lock button on your Dell X51. This will make your PDA lock down and not respond to touch or button commands.…
Cloning (X51/X51V Only)
PDA Scouting Software » Installation » Cloning (X51/X51V Only)
* You can always ship the PDA to us and we can install it for you for $35 s&h. Contact us at support@asellertool.com for detail. The easiest way to install our software is to use the “SD Card Cloning” method. This will set up a Dell X51/X51v PDA with all…
How to Setup Profit Trigger to Check both FBA and MF at the Same Time
Scoutly (Sourcing) » Scoutly scouting app » Menu » Profit Trigger » How to Setup Profit Trigger to Check both FBA and MF at the Same Time
For Amazon sellers who sell both FBA and MF, the Scoutly profit trigger allows you to use one trigger set to check both FBA and MF criteria simultaneously. Scoutly has 20 triggers under a trigger set. You can use half the triggers to check FBA and the other half to…
Add link to list product on Amazon from the phone
Scoutly (Sourcing) » Scoutly scouting app » Operation » Create Custom Website Link » Add link to list product on Amazon from the phone
This is to show you how to add a custom link, so you can list your product on Amazon from the phone. Tap the link icon. Tap “Add a new URL link” Enter a name (ex. Amazon) enter the URL: https://sellercentral.amazon.com/product-search/search?q=[ASIN]…
Remove an Item from a Shipment to the Holding Bin
TurboLister (Amazon listing software with FBA support) » Remove an Item from a Shipment to the Holding Bin
If you want to remove an item that is already in a shipment to the holding bin or delete it later from the holding bin, please follow the steps below. Go to the Box screen. Click on the shipment where the item belongs. Move the item to the unassigned. Select the…
Transfer Account to Another Phone
Account » Transfer Account to Another Phone
You cannot use the same user ID on two phones simultaneously. However, our system allows you to automatically move your account to a new phone or PDA under certain conditions. Please follow the instructions below to see if you can transfer your account to your new…
How to configure trigger to check non-media products
Scoutly (Sourcing) » Scoutly scouting app » Support » How to configure trigger to check non-media products
Scoutly only has the “Other” category for non-media. But here is the workaround to configure triggers to check those categories. But you can have multiple trigger sets in the cloud, so each “Other” category can be used for a non-media product…
Direct Link to Keepa
Direct Link to Keepa
Per Amazon’s request, we have to remove the direct link to Keepa. Add Your Own URL for Research Purpose. Now we allow you to add your own URL link for your research purpose. Please follow the instructions here. Go to Add Custom Link screen and add a URL…
How to Hire a Remote Worker to List for Me
TurboLister (Amazon listing software with FBA support) » Support » How to Hire a Remote Worker to List for Me
If you ship your items to a remote location or have a remote worker to list for you, please follow the steps below. They can use TurboLister to list your items, create a shipment, do box content and print out 2D box content barcode. But you should not give them…
How to send a loose-leaf books to Amazon warehouse
TurboLister (Amazon listing software with FBA support) » Support » How to send a loose-leaf books to Amazon warehouse
Please follow the steps below to prepare your loose-leaf books. If it comes with a binder, remove the binder. Put the loose-leaf book inside a polybag and seal it. You can buy polybags here. Please make sure you have different sizes, so your polybag can fit the…
How to Use a Different Button to Trigger Socket Scanner
Support » PDA Support » How to Use a Different Button to Trigger Socket Scanner
You can assign any button on the PDA to trigger the Socket Scanner. See this video for an example. Instructions: Click “Today” (1), then click “Settings” (2). In the Settings screen, click “Buttons” (3). In Buttons screen, if…
Use Adding to an Existing Shipment to Reduce Split Shipments
TurboLister (Amazon listing software with FBA support) » Strategy to Reduce Split Shipments » Use Adding to an Existing Shipment to Reduce Split Shipments
If your items are split into multiple shipments like the screen below, you can use both holding bin and add to an existing shipment strategy to reduce split shipments. In the example below, we are able to create only one shipment for 102 items, and move 3 items in the…
Go to PDA’s Home Screen
Support » PDA Support » Go to PDA’s Home Screen
Tap the Windows icon (1) in the upper left-hand corner of the screen. Tap the “Today” (2) option from the dropdown menu.
Strategy to Reduce Split Shipments
TurboLister (Amazon listing software with FBA support) » Strategy to Reduce Split Shipments
If you have a big shipment, Amazon can split your items into multiple shipments. It can be a headache to sellers if you have multiple small shipments with several items. It can also cost you extra money if Amazon requires you to ship to a warehouse across the country.…
How to Take a Screenshot
Support » How to Take a Screenshot
A screenshot is very important to show us the issue you are facing and will help us to understand the issue better. Even if you think it is not helpful to send a screenshot, we highly recommend you send one as it will help us solve your problem much faster. After you…
Install WinRar to Unzip Files
Support » Install WinRar to Unzip Files
We recommend you use the WinRar program to unzip the zip files you download from this manual. You can download WinRar here. Here are the steps for downloading WinRar: 1. After clicking this link you’ll be directed to the page you see above. Click…
How to Fix Stranded Inventory
TurboLister (Amazon listing software with FBA support) » Support » How to Fix Stranded Inventory
Please check this Amazon topic: https://sellercentral.amazon.com/gp/help/201436600
Profit Trigger in the Cloud
Scoutly (Sourcing) » Scoutly scouting app » Menu » Profit Trigger » Profit Trigger in the Cloud
Edit the Profit Trigger in the Cloud Sync Profit Triggers between Phone and Cloud Share Profit Triggers with Other Accounts Edit the Profit Trigger in the Cloud From your phone, tap Cloud (1). From your computer, click…
Use Administrator right to install TurboLister
TurboLister (Amazon listing software with FBA support) » Support » Use Administrator right to install TurboLister
When you run the installer of the TurboLister and you run into an issue that is telling you “There is a problem with this Windows Installer package”, you can try the steps below. Right-click on the installer: fbalisting.exe You will see a pop-up…
How to Send Payment through PayPal.Me
Account » How to Send Payment through PayPal.Me
PayPal.Me can be used to submit one-time purchases only. If you do not want to sign up for a subscription or pay for a package with PayPal, you can send us payments using PayPal.Me and you can pay with a credit/debit card instead. 1. Click on the link here. This will…
How to build a large shipment
TurboLister (Amazon listing software with FBA support) » Support » How to build a large shipment
If you want to build a large shipment, please follow the steps below. Assume you want to ship 5000 items and assume each box contains 20 items. Create a Live Batch and starts to list your items. You will quickly realize which warehouse Amazon wants most of your…
How to Save a Web Page
Support » How to Save a Web Page
FireFox Go to the webpage you want to save. Click Menu icon and “Save Page As” Pick a location and save as html file. Email us the html page at support@asellertool.com Chrome Go to the webpage you want to save. Right-click the page and…
Move TurboLister to a New Computer
TurboLister (Amazon listing software with FBA support) » Support » Move TurboLister to a New Computer
To move TurboLister to a new computer: Finish your shipment on your current computer. Export JSON file and save the JSON file in your drive. Install TurboLister your new computer. When TurboLister starts, click the Export button and select your JSON…
Attach Bluetooth Scanner to Your Phone
Scoutly (Sourcing) » Scoutly scouting app » Attach Bluetooth Scanner to Your Phone
Bluetooth scanner connects to your phone via wireless Bluetooth communication. Some users prefer to hold both the phone and the scanner in one hand so they can look at the screen while scanning. To do that, you need to attach the Bluetooth scanner to your phone, so you…
How to Find Your Amazon Seller ID
TurboLister (Amazon listing software with FBA support) » How to Find Your Amazon Seller ID
Your Seller ID is not your Amazon store name. It is assigned by Amazon and is usually 14 letters long. Click here to login to your Amazon seller central account and your seller ID (Merchant Token) should appear on the page. If you cannot obtain your Amazon seller…
Add link to show Amazon offer page
Scoutly (Sourcing) » Scoutly scouting app » Operation » Create Custom Website Link » Add link to show Amazon offer page
Amazon is now changing how its offer page is displayed. If you find you can no longer see the Amazon offer page by tapping the used offer number, you can create a custom link. Tap the “Link” icon Tap the “Add a new URL link”…
Upload Listing Feed File to Amazon Manually
TurboLister (Amazon listing software with FBA support) » Support » Upload Listing Feed File to Amazon Manually
If TurboLister has an issue submitting your listing feed file, you can try to upload your listing feed file to Amazon manually. Click this link log in to your Amazon Seller Central Add Products via the Upload page. Click the Browse button and enter…
How to better view YouTube Tutorial Video
Support » How to better view YouTube Tutorial Video
We have an extensive list of tutorial videos on YouTube. To better view the YouTube videos, try the two things below. Make the YouTube Video full screen. Increase video display resolution to the max. Slow down video play speed.
Use Holding Bin to Reduce Split Shipments
TurboLister (Amazon listing software with FBA support) » Strategy to Reduce Split Shipments » Use Holding Bin to Reduce Split Shipments
Amazon’s new FBA inbound shipment policy requires the sellers to accept or reject all shipments within a shipment plan. TurboLister has a very unique feature called Holding Bin to still let sellers reduce split shipments while still conforming to the Amazon new…
Use Carton Sizer to Resize Shipping Box
TurboLister (Amazon listing software with FBA support) » Use Carton Sizer to Resize Shipping Box
If you find your box is too big to hold your items, you need to reduce your box size. We recommend Aviditi Carton Sizer/Reducer. You can order from here. Here is a video to show you how to resize your shipping box: Please follow the steps below to resize your…
Change to a Different PayPal Account (Email)
Account » Change to a Different PayPal Account (Email)
If you need to change to a different PayPal account (Email), please follow the following steps. Make a new subscription here with your new PayPal account. Cancel your old subscription. Please follow the steps here. If there is any overlapping time between your 2…
Refund In the App Purchase on iPhone
Account » Refund In the App Purchase on iPhone
If you paid for our service by using Apple iTunes payment (in-app purchases) then Apple doesn’t provide a way for the developer to refund the payment to you. The only option is to contact iTunes Store Customer Support to request a refund. Please check this…
Received the message “not supported content type”
Scoutly (Sourcing) » Scoutly scouting app » Support » Received the message “not supported content type”
Issue: When you check item on your phone, the screen shows the message “not supported content type” Cause: If your phone connects to a public WiFi hotspot, it may ask for a security authentication or a term agreement before an Internet connection…
Check Feed Status in the Feed screen
TurboLister (Amazon listing software with FBA support) » Check Feed Status in the Feed screen
After you create a shipment (FBA) or submit a listing feed to Amazon (Merchant Fulfill), you need to check the listing feed status (1) in the Feed screen. You can click ‘Link’ (2) to view the listing feed file submitted to Amazon or right-click on it to…
How to View Lic.Txt File on SD Card
Support » PDA Support » How to View Lic.Txt File on SD Card
Insert your SD card into your computer. You can use a USB SD card reader or go directly into the computer. After the SD card is inserted into your computer, File Explorer should open and show your SD card as a disk drive (1) Click on it and you will see the lic.txt…
Export Data to 3rd Party Accounting Software & Spreadsheet
TurboLister (Amazon listing software with FBA support) » Export Data to 3rd Party Accounting Software & Spreadsheet
You can export listing data from one or multiple batches into an Excel CSV Spreadsheet file. Then you can import this CSV file into other 3rd party accounting software. Go to Batch screen and click Complete on the batch(s) you want to export. Select one or more…
How to Use Scoutly on Android Wear (Watch)
Scoutly (Sourcing) » Scoutly scouting app » Scoutly App on Android Watch » How to Use Scoutly on Android Wear (Watch)
Scoutly supports Android Watch with Google Wear OS (Ex. Samsung Galaxy Watch 4). Scoutly Android Wear app is not a standalone app. It requires the Scoutly Android Phone app to run at the same time. Please follow the steps below to use Scoutly on Android Wear…
Can I Use Scoutly Outside of the U.S.?
Scoutly (Sourcing) » FAQ » Can I Use Scoutly Outside of the U.S.?
Q: Is Scoutly available outside of the U.S.? Answer: Yes, but keep in mind if you are using the database to scout that it is based on pricing data from Amazon.com and there is no way to change the country the database draws information from. Consider using LV Mode if…
OVER_ASIN_GUIDANCE Error when adding an item to FBA Shipments
TurboLister (Amazon listing software with FBA support) » Support » OVER_ASIN_GUIDANCE Error when adding an item to FBA Shipments
OVER_ASIN_GUIDANCE Error According to Amazon Seller Support, when receiving this message it means that you or Amazon has reached the maximum inventory quota allowed for this product in the FBA warehouse, due to capacity or other restrictions determined by…
Link your MWS account to another AST user ID
Account » Link your MWS account to another AST user ID
Issue When you try to sync your MWS account with ASellerTool, you get error code 71 (1). Your Amazon MWS seller account is already synced with an existing ASellerTool account (2). You cannot sync your MWS account with a different ASellerTool account. If you…
Add a New Credit Card to Your PayPal Account
Account » Add a New Credit Card to Your PayPal Account
You can add your credit card, debit/bank card, or bank account to your PayPal account. These are called funding sources. When you create a subscription for our service, you pick one funding source (credit card, bank account, or PayPal balance) and Paypal will charge…
Display FBA vs. MF Profit at the same time
Scoutly (Sourcing) » Scoutly scouting app » Menu » Settings » Display FBA vs. MF Profit at the same time
You can choose to see the FBA vs. MF profit in the Scout Screen. Enable “Display FBA vs MF Profit” (1) in Menu -> Settings. In the Scout screen, you will see two profit numbers (2). The first profit is calculated based on the formula (3). Ex. In the…
Change Service Plan (Upgrade, Downgrade, from Monthly to Yearly Plan)
Account » Change Service Plan (Upgrade, Downgrade, from Monthly to Yearly Plan)
If you need to change your service plan (upgrade from Lite to Pro, downgrade from Pro to Lite, change from monthly to yearly, etc.), please follow the steps below: Create a new subscription here for the new plan with your current user ID. Due to PayPal security, we…
Sign up Amazon Inventory Placement Service to Avoid Split Shipments
TurboLister (Amazon listing software with FBA support) » Reassign Fulfillment Center for Existing Item with FNSKU » Sign up Amazon Inventory Placement Service to Avoid Split Shipments
The best way to avoid split shipments is to sign up Amazon Inventory Placement service. You will pay extra for this service, but it will make your workflow more smooth, efficient and save time. Since almost all of your shipments will go to the warehouse close to you.…
How Prep Center use TurboLister to List for Multiple Sellers
TurboLister (Amazon listing software with FBA support) » Support » How Prep Center use TurboLister to List for Multiple Sellers
Prep center can use TurboLister to list for multiple customers (Amazon sellers). !After you create a new batch for customer A, please make sure you go to Menu -> Settings and change the account info to customer A. Your customers need to subscribe to the AST…
Use a Different Credit Card to Pay for Your Subscription
Account » Use a Different Credit Card to Pay for Your Subscription
Use a Different Credit Card You should already add this credit card to your PayPal account. If not, please follow this topic to add this credit card to your PayPal account. Login to your Paypal account and click the “Activity” tab. Enter…
Configure a Trigger to signal when there is no Used FBA competition
Scoutly (Sourcing) » Scoutly scouting app » Support » Configure a Trigger to signal when there is no Used FBA competition
Configure a Trigger to signal when there is no USED FBA competition. When an item has no FBA offer but has high sales velocity, you can still buy when there are low merchant fulfilled prices. This will allow you to ship as FBA and make a higher profit than merchant…
Use OCR to Scan ISBN or UPC Number When There is No Barcode
Scoutly (Sourcing) » Scoutly scouting app » Number/Title Entry » Use OCR to Scan ISBN or UPC Number When There is No Barcode
If the item has no barcode or the barcode is covered, you can tap the “SCAN” button and then toggle to the “OCR” option on the right. It will perform OCR (Optical Character Recognition) on the ISBN or UPC number and send the ISBN or UPC number…
Live Batch with Holding Bin Feature to Eliminate Split Shipments and Reduce Box Content
TurboLister (Amazon listing software with FBA support) » Live Batch with Holding Bin Feature to Eliminate Split Shipments and Reduce Box Content
Step by step tutorial on how to eliminate split shipments and also reduce your box content work: Create a new Live (1) batch Because you are working in a live batch, you will see a lot of splits (2) across many Amazon fulfillment centers. This is OK,…
Troubleshooting
Scoutly (Sourcing) » PC Downloader » Troubleshooting
*If you need to contact us for any help, please check go to www.asellertool.com/support/Contact.htm Download Failed: Cannot Connect to host Verify your computer has an active internet connection by going to a popular website, like www.google.com . If you can get…
Multiple SD Cards
PDA Scouting Software » Best Practice » Multiple SD Cards
You download the pricing database to an SD card and our PDA program searches this database on the SD card to return the pricing information. So it is Mission Critical to have multiple SD cards with you when you go out scouting. If your current SD card fails in the…
What’s New?
PDA Scouting Software » What’s New?
Changes in 9.6 The Data Download option, which allows downloading directly to the PDA, has been replaced by faster, more reliable download options with PC Downloader or Web Download. Please see http://www.asellertool.com/support/DownloadMain.htm. The new categories…
SDHC Card
Support » PDA Support » SDHC Card
Dell Axim X51/X51V PDAs do not officially support SD cards larger than 2GB. Cards larger than 2GB are called SDHC cards. There is, however, software that allows your PDA to read SDHC cards. Since this software is not officially supported by Dell, please use it at…
Socket Plug in CF Scanner is not Working
Support » PDA Support » Socket Plug in CF Scanner is not Working
. Scanner troubleshooting steps: 1. Gently remove the Socket scanner from the PDA 2. Look inside the PDA’s CF slot (where you insert the scanner) and make sure all pins are all straight up. If…
No Local Database or Not Enough Storage Space
Support » No Local Database or Not Enough Storage Space
No Local Database If you scan an item and receive a message that says “No Local Database – Switch to Live Search,” this means that the database has not been properly downloaded onto your device. See the following steps to troubleshoot this…
Entering Barcodes
PDA Scouting Software » Entering Barcodes
Using a CF Scanner In order to scan barcodes using a CF Scanner, make sure the scanner is inserted into the Compact Flash (CF) slot on the top of the PDA, and then press the “SocketScan” button on your PDA. If you bought the scanner package from us, you can press…
Wrong or Invalid License
Support » PDA Support » Wrong or Invalid License
“Invalid License” error message Solution 1: Your current SD card is defective. If you follow our Multiple SD Cards recommendation, you can quickly switch to your another SD card. Take out the SD card Replace with your back up SD card. Try to scan…
Socket Scanner Laser Not Appearing
Support » PDA Support » Socket Scanner Laser Not Appearing
If the scanning laser doesn’t appear when you press the trigger, try performing the following steps on your PDA: Insert the scanner into the back of your PDA Tap the scanner icon in the bottom right corner of the screen. Tap “CF Scan…
Menu
PDA Scouting Software » Menu
Figure 15 Listing: Allows you to scan and list with the PDA. Empty Buy File: Let you clear the barcodes saved as buy during scanning. Program Setting: Configure this software. Basic Trigger: Setup pricing offer used, pricing and rank buying criteria in a default…
About
PDA Scouting Software » Menu » About
The About window will show some small amount of information about the program and pricing database that is currently on the PDA. Figure 37 Figure 38 Version: This is the current version of the program installed on the device itself. The build number underneath is…
Unknown Card in Socket
Support » PDA Support » Unknown Card in Socket
If you insert your Socket CF plugin scanner to your PDA and you see a popup message that says “Unknown card in Socket” or “Unrecognized card in Socket”, there are two things that need to be checked. Pull out the scanner and examine the CF…
Tips Screen
PDA Scouting Software » Select Menu » Tips Screen
The Tips screen shows useful tips and tricks for getting the most out of the PDA software. It is set to come up automatically upon start-up and can also be accessed through the Select menu. Figure 28 Figure 29 The Tips screen will display the version number of the…
How Listing Works
PDA Scouting Software » Menu » Listing with PDA » How Listing Works
Step 1: Print out the Command Barcodes from PDA Listing Command Barcodes and the Special Comment Barcode sheet generated from the Listing Tool program. This will allow you to scan them to set their condition, fulfillment channel, and description of the listed…
PC Downloader
Scoutly (Sourcing) » PC Downloader
Our PC Downloader software allows you to download the database to the SD card via an SD card reader. Then you can insert the SD card into your PDA. After you scan an item, the ASellerTool program on the PDA will be able to search the database from the SD card and…
Format SD Card
Support » PDA Support » Format SD Card
If your SD card has an error or you want to delete everything from your SD card, you can format the SD card. Steps Insert SD card into your computer. Your computer will show a Removable Disk (1). That is your SD card. Right click on it and click…
Enabling/Disabling Hidden Mode
PDA Scouting Software » Menu » Enter Account Info in PDA » Enabling/Disabling Hidden Mode
Enable Hidden Mode From PDA, click “Menu” -> “Account”. Checkmark “Enable Hidden Mode” (1) Enter a password in the Admin box (2). Click “Save” (3) on the bottom left-hand side of the screen and hidden Mode will be…
IO Exception (IOException)
Support » PDA Support » IO Exception (IOException)
When you scan a book and the program reads IO Exception. It means either your SD card is defective or you did not download the database properly. To troubleshoot, please follow the steps below: If you follow our Multiple SD card recommendation, try your other card…
Quick Start Document for X51
Support » PDA Support » Quick Start Document for X51
Please review these documents below to learn how to use our Dell X51 PDA scanner package. Get started Best practice Read before your first download Socket scanner
Listing Menu
PDA Scouting Software » Menu » Listing with PDA » Listing Menu
Figure 25 *With the exception of the ‘Close’, ‘About’, ‘Copy Description’, and ‘Import Comment’ commands, all other commands have corresponding barcodes that can be scanned to enable or disable them (scan again), so you do not need to touch the screen.…
Bluetooth Barcode Scanner (Recommended)
Scoutly (Sourcing) » Scoutly scouting app » Number/Title Entry » Bluetooth Barcode Scanner (Recommended)
We recommend using an external Bluetooth barcode scanner to enter a number instantly, which will save you a lot of time while scouting. We suggest using the Socket Mobile 7Ci Bluetooth Scanner. It is compatible with Android, iOS, and PDA devices. You can purchase the…
Overview
Scoutly (Sourcing) » Overview
Retail Arbitrage You can find valuable items from a library, thrift store, yard sale, or store liquidation and resell them on Amazon or eBay for a profit. Scouting App Our app allows you to download Amazon pricing information to your phone to check any item’s…
“Invalid ISBN” or “Not Found”
Support » PDA Support » “Invalid ISBN” or “Not Found”
Getting “Invalid ISBN or “Not Found” message When scanning books, make sure you scan the ISBN barcode starting with 978, and not the UPC barcode starting with 0 or 1. For pocket-sized books (Mass Market Paperback), the ISBN barcode is on the first…
A Note on Restricted Items
PDA Scouting Software » Pricing Display » A Note on Restricted Items
Figure 4 If an item appears as a ‘Restricted Item’, that means that Amazon will not allow certain sellers to list this item for sale, while other sellers can list this item. If you see an item appear as a Restricted Item on the PDA, then it is possible that you…
Shipping Time
Support » Shipping Time
We are usually able to ship your order within 1 business day. For a PDA or a scanner, we ship in USPS Priority Mail. It will arrive at your home in 2 to 3 business days. For example, if you order on Monday, we ship on Tuesday and you will receive it on either…
Important: Scoutly Version 7 and Above Returns Total/Landed Price (List + Shipping Cost)
Scoutly (Sourcing) » Important: Scoutly Version 7 and Above Returns Total/Landed Price (List + Shipping Cost)
Critical Amazon Game Changing Policy: ASellerTool Scouting Programs Now Return LANDED Price. Background: Shipping cost for merchant-fulfilled (Non-FBA) items used to be a fixed $3.99. For example, a $4 list price and $3.99 shipping item will have a total price of…
Audio Configuration
PDA Scouting Software » Menu » Audio Configuration
When the PDA scans an item and gets a certain result, an audio cue will play from the PDA’s speakers or headset depending on the user’s preference. These audio cues are a good way to tell quickly whether an item is a good buy and are particularly useful if you are…
